Linden Lab Official:I need to report a region being offline.

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• "This region is offline."
• "The simulator is offline."
• "Region not available."
• "We've got a sim down!"

No matter how you put it, it's the same thing: Sometimes entropy gets the best of us, and a region will go offline, rendering it inaccessible. The reasons for such a thing happening could unfortunately be many and various, but they're not quite as important as letting us know when it happens!

Note: Remember to check the Status Blog -- we might already be aware of the issue, in which case we're working to fix it.

To report a region being offline, please submit a support case. Both Basic and Premium account holders can submit cases for this particular problem:

1. Under What type of problem are you having?, select Land & Region.
2. Under Land & Region, select Report an offline Region.

• Fill out all other fields accordingly, including these helpful details:
  • The region's name
  • Anything unusual you may have observed before the region went offline
• Click Submit.