Linden Lab Official:I need to report a region being offline.

Template:Needs Translation/KB/de Template:Needs Translation/KB/es Template:Needs Translation/KB/el Template:Needs Translation/KB/fr Template:Needs Translation/KB/he Template:Needs Translation/KB/it Template:Needs Translation/KB/ja Template:Needs Translation/KB/ko Template:Needs Translation/KB/nl Template:Needs Translation/KB/hu Template:Needs Translation/KB/no Template:Needs Translation/KB/da Template:Needs Translation/KB/sv Template:Needs Translation/KB/tr Template:Needs Translation/KB/pl Template:Needs Translation/KB/pt Template:Needs Translation/KB/ru Template:Needs Translation/KB/th Template:Needs Translation/KB/uk Template:Needs Translation/KB/zh-Hans Template:Needs Translation/KB/zh-Hant

/KB

change version number

• "This region is offline."
• "The simulator is offline."
• "Region not available."
• "We've got a sim down!"

No matter how you put it, it's the same thing: Sometimes entropy gets the best of us, and a region will go offline, rendering it inaccessible. The reasons for such a thing happening could unfortunately be many and various, but they're not quite as important as letting us know when it happens!

Note: Remember to check the Status Blog -- we might already be aware of the issue, in which case we're working to fix it.

To report a region being offline, please submit a support case. Both Basic and Premium account holders can submit cases for this particular problem:

• Select Land & Region from the What type of problem are you having? dropdown and Report an offline Region from Land & Region.
• Fill out all other fields accordingly, including these helpful details:
  • The region's name
  • Anything unusual you may have observed before the region went offline
• Click Submit.