Difference between revisions of "Linden Lab Official:Instructions for setting up Process Credit payments through wire transfer"

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This article explains how to set up Process Credit payments through bank wire transfer.
 
# Visit the [http://secondlife.com/support Support Portal] and click the '''Submit a Ticket''' button.
# From the '''Ticket Type''' dropdown, select '''Billing and L$'''.
# From the '''Billing Type''' dropdown, select '''Request Payout via Wire Transfer'''.
# Fill in the remaining fields.
 
In order for us to send you a bank wire, we need to know more about you than we're asked you to provide in order to have and use a Second Life account. We're aware this information is sensitive and confidential, and we'll protect it with the utmost confidence according to our [http://secondlife.com/corporate/tos.php Terms of Service] and [http://secondlife.com/corporate/cs.php Community Standards].
 
When you create your ticket, please provide the following:
 
* First Name
* Last Name
* Avatar Name
* Email
* Mailing Address
* Phone
* Requested amount
* Tax ID/SSN
* Bank Account Number
* Bank Name
* Bank Address
* Bank Contact
* ABA Number
* IBAN Number
* SWIFT Number
* Special Notes
* Please also send a legible scan of a photo ID, and if necessary, your business license or tax certificate
===What happens next?===
 
You should be aware of the following things:
 
* When the ticket is complete and submitted, we will conduct a review to determine your eligibility to receive a wire.
* All requests will be processed in the order received.
* The decision to send a wire is at our sole discretion and we make no guarantee that we will issue a wire to you.
* Incomplete submissions will be rejected.
 
===How long does it take?===
 
Please read the following Knowledge Base article: [[Linden Lab Official:How long does it take to process credits|How long does it take to process credits?]]
 
===What's the cost?===
 
There are some costs associated with payments via wire transfer:
 
* Linden Lab will deduct a $100 processing fee for a bank wire over $10,000, in addition to any fees charged by your financial institution.
* In cases where PayPal does not allow payments to be sent to your location, we will deduct a 1% fee for wires sent.
 
===What if I change my mind?===
 
Please read the following Knowledge Base article: [[Linden Lab Official:I made a mistake in my request to process account credits (US$ to check or Paypal). How do I cancel the request|I made a mistake in my request to process account credits (US$ to check or Paypal). How do I cancel the request?]]
 
[[Category:My Account]]
[[Category:Billing Issues]]
[[Category:General L$ Information]]
[[Category:Knowledge Base]]

Latest revision as of 11:25, 2 March 2011

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