Linden Lab Official:Instructions for setting up Process Credit payments through wire transfer

This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.

This article explains how to set up Process Credit payments through bank wire transfer.

1. Visit the Support Portal and click the Submit a Ticket button.
2. From the Ticket Type dropdown, select Billing and L$.
3. From the Billing Type dropdown, select Request Payout via Wire Transfer.
4. Fill in the remaining fields.

In order for us to send you a bank wire, we need to know more about you than we're asked you to provide in order to have and use a Second Life account. We're aware this information is sensitive and confidential, and we'll protect it with the utmost confidence according to our Terms of Service and Community Standards.

When you create your ticket, please provide the following:

• First Name
• Last Name
• Avatar Name
• Email
• Mailing Address
• Phone
• Requested amount
• Tax ID/SSN
• Bank Account Number
• Bank Name
• Bank Address
• Bank Contact
• ABA Number
• IBAN Number
• SWIFT Number
• Special Notes
• Please also send a legible scan of a photo ID, and if necessary, your business license or tax certificate

What happens next?

You should be aware of the following things:

• When the ticket is complete and submitted, we will conduct a review to determine your eligibility to receive a wire.
• All requests will be processed in the order received.
• The decision to send a wire is at our sole discretion and we make no guarantee that we will issue a wire to you.
• Incomplete submissions will be rejected.

How long does it take?

Please read the following Knowledge Base article: How long does it take to process credits?

What's the cost?

There are some costs associated with payments via wire transfer:

• Linden Lab will deduct a $100 processing fee for a bank wire over $10,000, in addition to any fees charged by your financial institution.
• In cases where PayPal does not allow payments to be sent to your location, we will deduct a 1% fee for wires sent.

What if I change my mind?

Please read the following Knowledge Base article: I made a mistake in my request to process account credits (US$ to check or Paypal). How do I cancel the request?