Difference between revisions of "Linden Lab Official:What's Concierge service and how do I get it?"

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Certain types of Residents qualify for Concierge service, which entitles them to specialized support from Linden Lab. Concierge users are Residents who meet any of the following criteria:
 
* Own an estate (private island/region).
* Pay tier for a half region's worth of mainland parcels, or more.
 
In certain special cases, Linden Lab designates Residents for Concierge service who share a special relationship with Linden Lab -- often, these are corporate partners of one sort or another.
 
If you meet the above criteria, you automatically qualify for Concierge service.
 
== Where do I contact Concierge? ==
 
# [https://secondlife.com/my/account/login.php Login] with your Concierge-qualified account.
# Go to the [http://secondlife.com/support Support Portal].
# To send a ticket, use  the '''New Ticket Submission''' link. To call Concierge, look at the '''Phone Support''' section — phone numbers are shown beneath the header on the actual page.
#: [[File:Call_Concierge_at.png|640px]]
 
[[Category:Miscellaneous]]
[[Category:My Account]]
[[Category:Ticket Types and Support Services]]
[[Category:Information for Landowners]]
[[Category:Landowners]]
[[Category:Account Questions]]
[[Category:Knowledge Base]]

Latest revision as of 15:15, 31 May 2011

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