Difference between revisions of "Linden Lab Official:What's Concierge service and how do I get it?"
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If you meet the above criteria, you automatically qualify for Concierge service. | If you meet the above criteria, you automatically qualify for Concierge service. | ||
== Where do I contact Concierge? == | |||
# [https://secondlife.com/my/account/login.php Login] with your Concierge-qualified account. | |||
# Go to the [http://secondlife.com/support Support Portal]. | |||
# To send a ticket, use the '''New Ticket Submission''' link. To call Concierge, look at the '''Phone Support''' section — phone numbers are shown beneath the header on the actual page. | |||
#: [[File:Call_Concierge_at.png|640px]] | |||
[[Category:Miscellaneous]] | [[Category:Miscellaneous]] | ||
Revision as of 10:37, 4 February 2010
Certain types of Residents qualify for Concierge service, which entitles them to specialized support from Linden Lab. Concierge users are Residents who meet any of the following criteria:
- Own an estate (private island/region).
- Pay tier for a half region's worth of mainland parcels, or more.
In certain special cases, Linden Lab designates Residents for Concierge service who share a special relationship with Linden Lab -- often, these are corporate partners of one sort or another.
If you meet the above criteria, you automatically qualify for Concierge service.
Where do I contact Concierge?
- Login with your Concierge-qualified account.
- Go to the Support Portal.
- To send a ticket, use the New Ticket Submission link. To call Concierge, look at the Phone Support section — phone numbers are shown beneath the header on the actual page.
