Difference between revisions of "Linden Lab Official:When I log into Second Life, it says my user name and/or password is incorrect."

Latest revision as of 15:08, 3 May 2011

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-Make sure your user name and password are typed correctly. Your Second Life account's first name (the one you created) should be in the First Name field; the last name (the one you selected from a list) should be in the Last Name field; and your password should be entered in the Password field.
-If it still isn't working:
-You can use Second Life's [https://secondlife.com/ss/request.php Password Recovery] to recover your password. You will need to know the answer to the security question you gave when you created your account.
-{{KBhint|''' Hotmail, Yahoo, AOL, and other webmail users should check their Junk/Spam folders. If Junk/Spam Filtering is on, the recovery email will typically be sent there by webmail servers. If filtering is off, in some cases the message may simply be deleted!
-}}
-[[Category:My Account]]
-[[Category:Error Messages]]
-[[Category:Error Messages]]
-[[Category:I&#39;m crashing or experiencing errors]]
-[[Category:General Help]]
-[[Category:I&#39;ve forgotten my password]]
-[[Category:Knowledge Base]]