Difference between revisions of "Region down regions down region down regions down"

From Second Life Wiki
Jump to navigation Jump to search
(Revised Parature import)
(link & box fix)
Line 8: Line 8:
{{KBnote| Many questions can be answered by [[How to search the Knowledge Base|searching the Knowledge Base]]. We highly recommend trying this first.}}
{{KBnote| Many questions can be answered by [[How to search the Knowledge Base|searching the Knowledge Base]]. We highly recommend trying this first.}}


{| style="border: 1px dashed #7f7c75" width="600" cellpadding="3"
{{KBcaution|custom=Important:|Inworld abuse and griefing are handled using a different system. If you're experiencing inworld abuse or griefing, you need to submit an Abuse Report. Read the following article for more details on Abuse Reports and how to submit them: [[Linden Lab Official:Guide to Filing an Abuse Report|Guide to Filing an Abuse Report]].}}
| style="border: 1px dotted #7f7c75" |


| style="border: 1px dotted #7f7c75" | '''Important:''' Inworld abuse and griefing are handled using a different system. If you're experiencing inworld abuse or griefing, you need to submit an Abuse Report. Read the following article for more details on Abuse Reports and how to submit them: [http://d3.parature.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3989 Guide to Filing an Abuse Report].
Tickets submitted by Concierge-level Residents are routed to a special area and typically feature quicker response times.
|}
 
Tickets submitted by Concierge-level Residents are routed to a special area and typically feature quicker response times.


[https://support.secondlife.com/ics/support/ticketnewclassic.asp Submit a Ticket]  
[https://support.secondlife.com/ics/support/ticketnewclassic.asp Submit a Ticket]  

Revision as of 10:22, 14 October 2009

Residents who qualify for Concierge support have more contact options than other Residents. We offer both Live Chat and a phone number for US/Canada Residents.

Both methods are staffed twenty-four hours a day, seven days a week.

KBnote.png Note: Many questions can be answered by searching the Knowledge Base. We highly recommend trying this first.
KBcaution.png Important: Inworld abuse and griefing are handled using a different system. If you're experiencing inworld abuse or griefing, you need to submit an Abuse Report. Read the following article for more details on Abuse Reports and how to submit them: Guide to Filing an Abuse Report.

Tickets submitted by Concierge-level Residents are routed to a special area and typically feature quicker response times.

Submit a Ticket

Second Life Grid Status Reports provide information about service disruptions or scheduled outages. Follow updates via RSS feed and Twitter. If you are unable to connect to Concierge support, please check our Status Reports.