Difference between revisions of "Region down regions down region down regions down"

From Second Life Wiki
Jump to navigation Jump to search
(Initial Parature import)
 
(10 intermediate revisions by 4 users not shown)
Line 1: Line 1:
{{Seal}}
#REDIRECT [[Linden_Lab_Official:Estate_and_Private_Region_Autosaves_and_Restores_(Rollbacks)]]
Residents who qualify for Concierge support have more contact options than other Residents. We offer both Live Chat and a phone number for US/Canada Residents.
 
* [[Concierge Support contact information|Click here to start Concierge Live Chat]]
* Concierge phone number: toll free 877-236-0711 (US/Canada); not free 703-286-2738
*
 
Both methods are staffed twenty-four hours a day, seven days a week.
 
{{KBnote|searching the Knowledge Base]]. We highly recommend trying this first.
}}
 
{| style="border: 1px dashed #7f7c75" width="600" cellpadding="3"
| style="border: 1px dotted #7f7c75" |
 
| style="border: 1px dotted #7f7c75" | '''Important:''' Inworld abuse and griefing are handled using a different system. If you're experiencing inworld abuse or griefing, you need to submit an Abuse Report. Read the following article for more details on Abuse Reports and how to submit them: [http://d3.parature.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3989 Guide to Filing an Abuse Report].
|}
 
Tickets submitted by Concierge-level Residents are routed to a special area and typically feature quicker response times.
 
[https://support.secondlife.com/ics/support/ticketnewclassic.asp Submit a Ticket]
 
[http://status.secondlifegrid.net Second Life Grid Status Reports] provide information about [[Service Disruptions|service disruptions]] or scheduled outages. Follow updates via [http://status.secondlifegrid.net/feed RSS feed] and [https://twitter.com/SLGridStatus Twitter]. If you are unable to connect to Concierge support, please check our Status Reports.
[[Category:Knowledge Base]]
[[Category:Ticket Types and Support Services]]
[[Category:Knowledge Base]]

Latest revision as of 15:55, 14 October 2009