Difference between revisions of "Support Tickets Types"
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This article shows the different | This article shows the different [http://community.secondlife.com/t5/English-Knowledge-Base/Getting-started/ta-p/700071#Ticket_Types Ticket Types] is now offering the Support Team through the [https://support.secondlife.com/ Second Life Help]. | ||
* If you cannot loggin in Second Life, you can file a Case clicking '''Contact Support''' > '''Submit a Support Case form''' and using a guest email. You have only a few options avalaible (see below). | * If you cannot loggin in Second Life, you can file a Case clicking '''Contact Support''' > '''Submit a Support Case form''' and using a guest email. You have only a few options avalaible (see below). | ||
* Or you can file a Case going to [https://support.secondlife.com/ Second Life Help], log in, and clicking '''Contact Support''' > '''Submit a Support Case form'''. You will have some options for your Basic or Premium/Concierge account (Premium and Concierge accounts have a direct link to '''Submit a Support Case'''). | * Or you can file a Case going to [https://support.secondlife.com/ Second Life Help], log in, and clicking '''Contact Support''' > '''Submit a Support Case form'''. You will have some options for your Basic or Premium/Concierge account (Premium and Concierge accounts have a direct link to '''Submit a Support Case'''). |
Revision as of 04:25, 3 April 2011
This article shows the different Ticket Types is now offering the Support Team through the Second Life Help.
- If you cannot loggin in Second Life, you can file a Case clicking Contact Support > Submit a Support Case form and using a guest email. You have only a few options avalaible (see below).
- Or you can file a Case going to Second Life Help, log in, and clicking Contact Support > Submit a Support Case form. You will have some options for your Basic or Premium/Concierge account (Premium and Concierge accounts have a direct link to Submit a Support Case).
Note:
Latest revision of this list was on April 3, 2011. Tickets without loggin
Tickets for Basic AccountsAccount Issue
Billing
Land & Region
Marketplace
Technical Questions
Tickets for Premium and Concierge AccountsAccount Issue
Billing
Land & Region
Marketplace
Other Second Life Properties
Technical Questions
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