Bug triage/2009-08-31/Transcript

[12:01] Davy Linden: Are we ready to start?
[12:01] Sahkolihaa Contepomi: I ditched Emerald since it corrupted it's settings for the second time last night. :<
[12:01] Techwolf Lupindo: Hi all the Lindens
[12:01] Alexa Linden: yup yup
[12:01] Sahkolihaa Contepomi: 'ello Q. :o
[12:01] Davy Linden: Today's agenda: [1]
[12:01] xstorm Radek: hi Q
[12:01] Q Linden: hey, all
[12:01] Bug Triage: https://jira.secondlife.com/browse/WEB-1271 - New Account Summary webpage has usability issues on devices with small screens (e.g. Netbooks)
[12:01] [[User:JIRA-helper: [#WEB-1271|JIRA-helper: [#WEB-1271]]:
[12:01] Q Linden: resolves to drone more often
[12:01] Rodney Linden: make that an A&O.
[12:02] Squirrel Wood: 1280x800 ?
[12:02] Soft Linden: We tend to do this in chat instead of voice - helps us to have a transcript
[12:02] Sahkolihaa Contepomi: Thank you for loading the URL afer the fith click, SL.
[12:02] Davy Linden: Yeah - can we keep comments to text, please?
[12:02] Sahkolihaa Contepomi: after*
[12:02] Youri Ashton: jira loads extremely slow for me atm
[12:02] Youri Ashton: there we go
[12:02] Aimee Trescothick: think we just woke JIRA up, it's a bit groggy
[12:03] Alexa Linden: I can understand this is annoying
[12:03] Sahkolihaa Contepomi: Seems fine to me.
[12:03] Techwolf Lupindo: The website if fixed width, that is very bad. Fold with large screen get LOTS of wasted space and folks with small screen can't use the site.
[12:03] Alexa Linden: I like that they left this as normal priority
[12:03] Soft Linden: I'd import this - let the web guys make a call
[12:03] Alexa Linden: agreed
[12:03] Davy Linden: ok
[12:03] Bug Triage: https://jira.secondlife.com/browse/SVC-1070 - Vehicles are in some cases counted against parcel prim limits.
[12:03] [[User:JIRA-helper: [#SVC-1070|JIRA-helper: [#SVC-1070]]:
[12:03] Alexa Linden: this one we've had before
[12:03] Davy Linden: oops - I skipped one
[12:04] TriloByte Zanzibar: i thought vehicles always counted against parcel prim limits?
[12:04] Squirrel Wood: we had that one last week..
[12:04] Moon Metty: yup
[12:04] TriloByte Zanzibar: unless they were non-physical/worn
[12:04] Davy Linden: From the last comment, I'd say this is expected behaviour
[12:04] Alexa Linden: ya trilo I believe we were expected behavior on this one
[12:04] xstorm Radek: Vehicles ??? sounds like 2003 again
[12:04] Alexa Linden: and I will mark as so if you want to go to the skipped one davy
[12:04] Davy Linden: VWR-12051
[12:04] JIRA-helper: http//jira.secondlife.com/browse/VWR-12051:
[#VWR-12051] on startup: due to OpenJDK on Linux
[12:04] Youri Ashton: I been having that specific problem for longer then a few months
[12:04] Soft Linden: So he says it's just happening "sometimes" though
[12:05] Soft Linden: Last one's not expected if it's happening as described
[12:05] Youri Ashton: the vehicle issue seems to be from all times
[12:05] Youri Ashton: hey dessie :)
[12:05] Soft Linden: Previous should be NMI, asking for help in finding a repro case
[12:05] Dessie Linden: hey Youri
[12:05] TriloByte Zanzibar: it's maddening because if someone drives or flies an airship into a full parcel... kablooey
[12:05] Alexa Linden: yup doing so
[12:05] Dessie Linden: hi everyone...
[12:05] Sahkolihaa Contepomi: Hey Dessie.
[12:05] Youri Ashton: nice seeing you again dessie :)
[12:05] TriloByte Zanzibar: hi dessie
[12:05] xstorm Radek: hi hi
[12:06] Sahkolihaa Contepomi: And Fisher who I only just noticed. :o
[12:06] Fisher Linden: Hey
[12:06] Youri Ashton: hey fisher :)
[12:06] Squirrel Wood: Hellos!
[12:06] Alexa Linden: so we're on VWR-12051?
[12:06] Soft Linden: I think we can import this one, ask if we want to/can handle this more gracefully
[12:06] Youri Ashton: noticed you in here for a while :)
[12:06] Dessie Linden: smiles and waves at everyone
[12:06] Bug Triage: https://jira.secondlife.com/browse/SVC-1070 - Vehicles are in some cases counted against parcel prim limits.
[12:06] [[User:JIRA-helper: [#SVC-1070|JIRA-helper: [#SVC-1070]]:
[12:06] Alexa Linden: ok soft
[12:06] Youri Ashton: its a linux bug, so i can not help on that one
[12:07] Alexa Linden: that I'm marking as NMI and as for repro davy
[12:07] xstorm Radek: well if the vehicle is not part of the av i can see it counting the prims
[12:07] Soft Linden: I think we're up to the Mac issue now?
[12:07] Bug Triage: https://jira.secondlife.com/browse/VWR-15313 - Using Mac OS X 10.6, anti-aliasing (and possibly anisotropic filtering) is not working.
[12:07] [[User:JIRA-helper: [#VWR-15313|JIRA-helper: [#VWR-15313]]:
[12:07] TriloByte Zanzibar: yeah, physical vehicles count against parcel prims, non-physical are worn by avatars
[12:07] Davy Linden: yeah - sorry soft
[12:07] Soft Linden: Vehicle was NMI, repro help. And the JDK was import for discussion.
[12:07] Soft Linden: kk
[12:07] Alexa Linden: yup
[12:07] Youri Ashton: I have the same issue it seems
[12:07] Soft Linden: Cool - should import this
[12:08] Youri Ashton: I am on windows vista ultimate
[12:08] Soft Linden: Been nice how few Snow Leopard issues there are
[12:08] TriloByte Zanzibar: I had the issue in Snowglobe/official viewer
[12:08] Davy Linden: could you comment please, youri (if you didnt already(
[12:08] xstorm Radek: <-- windows vista
[12:08] Youri Ashton: I will
[12:08] Davy Linden: ty
[12:08] Bug Triage: https://jira.secondlife.com/browse/VWR-15307 - Top of the screen looks lightened-up horizontally after upgraded to OSX 10.6 Snow Leopard
[12:08] [[User:JIRA-helper: [#VWR-15307|JIRA-helper: [#VWR-15307]]:
[12:08] Squirrel Wood: please also verify the graphics driver version
[12:08] Davy Linden: another snow leopard one
[12:08] TriloByte Zanzibar: yeah, that one's been driving me mad for months, but couldn't get approval to submit it
[12:08] Aimee Trescothick: those two quite possibly have the same root cause
[12:09] Soft Linden: Ditto the import
[12:09] Alexa Linden: kk
[12:09] Davy Linden: kk
[12:09] Bug Triage: https://jira.secondlife.com/browse/VWR-7416 - Display wobbles/vibrates/shakes at altitudes higher than 650m
[12:09] [[User:JIRA-helper: [#VWR-7416|JIRA-helper: [#VWR-7416]]:
[12:09] Soft Linden: Yeah.
[12:09] TriloByte Zanzibar: it appears to be just the section of the screen under the menubar
[12:09] xstorm Radek: i have seen this
[12:09] Moon Metty: i see the wobbling when i stand close to a prim
[12:09] Youri Ashton: done davy
[12:09] Davy Linden: thanks
[12:10] Soft Linden: Pretty sure this exists internally
[12:10] Youri Ashton: items indeed wobble on higher then 650m, however, all viewers seem to do this so far I tested
[12:10] Soft Linden: searching
[12:10] Alexa Linden: thanks soft
[12:10] Youri Ashton: I was about to add the info about that tomorrow infact
[12:10] xstorm Radek: yes all do it
[12:11] Soft Linden: You can link it to DEV-3837
[12:11] Alexa Linden: kk
[12:11] Youri Ashton: I am now on Second Life 1.23.3 (122084) May 28 2009 21:01:25 (Second Life Public Nightly). this also does the same thing. HOWEVER, this viewer seems to be the most stable so far
[12:11] xstorm Radek: same as sky blinking in and out past 600
[12:11] Bug Triage: https://jira.secondlife.com/browse/SVC-1944 - Movelock HUDs make Avatar bounce around on Havok 4 Sims
[12:11] [[User:JIRA-helper: [#SVC-1944|JIRA-helper: [#SVC-1944]]:
[12:11] Alexa Linden: ahh yes
[12:11] Alexa Linden: hate that
[12:11] Youri Ashton: I do NOT crash on this viewer as much as the others
[12:11] Soft Linden: Also, SVC 13 should be resolved as a dupe of the last one
[12:11] Sahkolihaa Contepomi: Urgh, this movelock issue.
[12:11] TriloByte Zanzibar: me too
[12:12] Sahkolihaa Contepomi: Annoying on my MystiTool.
[12:12] Alexa Linden: ok soft
[12:12] Squirrel Wood: that is merely to be expected behavior
[12:12] Techwolf Lupindo: My movelock dosn't do that.
[12:12] Sahkolihaa Contepomi: Apparently Mysti is trying to make a fix.
[12:12] xstorm Radek: yes movelock jumping is a old one and did it befor havok
[12:12] Alexa Linden: EB then?
[12:13] Soft Linden: Hrm.
[12:13] Techwolf Lupindo: My movelock is by chimera industries. LSL script bug?
[12:13] Soft Linden: Not sure what to do here really. Those devices have been redone in different ways in the year we sat on it.
[12:13] Youri Ashton: movelock should be turned off before walking in the first place. so this isnt really a bug
[12:13] Squirrel Wood: its the technique used to keep one in place.
[12:13] xstorm Radek: mystitool no longer works as good any more
[12:13] Sahkolihaa Contepomi: Not sure, Mysti did do some fixes for havok4, but it isn't like it used to be on Havok1.
[12:13] Youri Ashton: its more annoying
[12:13] Sahkolihaa Contepomi: It still works fine for me, just a bit of bobbing around but then stops.
[12:13] Soft Linden: Let's take it in, let Andrew make a call
[12:14] Alexa Linden: ok
[12:14] Bug Triage: https://jira.secondlife.com/browse/VWR-6215 - Minimap collapse beyond normal means, unable to correct.
[12:14] [[User:JIRA-helper: [#VWR-6215|JIRA-helper: [#VWR-6215]]:
[12:14] Youri Ashton: agreed
[12:14] Alexa Linden: nmi?
[12:14] Aimee Trescothick: hmm, think I fixed this
[12:14] TriloByte Zanzibar: I've never had it that small, but it's always squished when I start the viewer
[12:14] Youri Ashton: Why does anyone want to activate it while flying?
[12:14] Davy Linden: does anyone see (in comments), or know ogf a way to repro this?
[12:15] Alexa Linden: only 2 post this year
[12:15] xstorm Radek: never seen that happen yet
[12:15] TriloByte Zanzibar: in official viewer and snowglobe on mac
[12:15] Youri Ashton: you either stand on the ground, a prim or hovering, then activate it
[12:15] Alexa Linden: and harleen asked her to test
[12:15] Youri Ashton: during flight its bound to cause problems
[12:15] Soft Linden: I'm confused as to what happened here.
[12:15] Aimee Trescothick: unlikely to still be a problem as I rewrote a lot of this code converting it to XUI
[12:15] Soft Linden: There's a minimum size on that window
[12:15] Davy Linden: if the settings.xml file gets corrupted, minimap shows off screen
[12:15] Alexa Linden: ok then NMI?
[12:16] Alexa Linden: and them to test
[12:16] Soft Linden: Hrm...
[12:16] Latif Khalifa: perheps bug existed in 1.19 which allowed them to reduce it beyond
[12:16] Youri Ashton: so far i understood soft...
[12:16] Alexa Linden: or fixed?
[12:16] Latif Khalifa: and it got saved in the settings
[12:16] TriloByte Zanzibar: is there a way to fix the minimap so it's not squished when starting the viewer?
[12:16] Soft Linden: Really, I'm thinkng there should be a separate bug that if a window is undersize in prefs, it should be expanded to minimum size when SL restarts.
[12:16] Youri Ashton: the resident tried to open the minimap during flying around.
[12:16] Youri Ashton: this caused a bug which is reported as JIRA
[12:16] Davy Linden: trilobyte, follow the steps in the comments to reset settings
[12:16] TriloByte Zanzibar: will do, thanks
[12:16] Soft Linden: Go ahead and import - I can edit, make this more general in viewer triage.
[12:17] Soft Linden: internal viewer triage
[12:17] Alexa Linden: ok
[12:17] Bug Triage: https://jira.secondlife.com/browse/WEB-1013 - Receive 403 Error when posting Events
[12:17] [[User:JIRA-helper: [#WEB-1013|JIRA-helper: [#WEB-1013]]:
[12:17] Youri Ashton: however, normally you dont even tough that button unless your standing still, or hovering
[12:17] Alexa Linden: may
[12:18] Alexa Linden: still a problem?
[12:18] Youri Ashton: think a error in the script OR somehow it got blocked by the server
[12:18] TriloByte Zanzibar: i've cleared all my settings before though.. and with different PN's & RC's it does that anyways, yet the behavior persists
[12:18] xstorm Radek: never had that error just a 404 one time thats all
[12:18] Youri Ashton: perhaps a test?
[12:18] Youri Ashton: repro that is
[12:18] Soft Linden: Yeah. I'd ask if anyone's still having this.
[12:18] Alexa Linden: ok and I can try later
[12:18] xstorm Radek: i did a event last week
[12:19] Bug Triage: https://jira.secondlife.com/browse/WEB-821 - SL Website forces users to use the website fitting their browsers language settings.
[12:19] [[User:JIRA-helper: [#WEB-821|JIRA-helper: [#WEB-821]]:
[12:19] Squirrel Wood: video repro ?
[12:19] Youri Ashton: could be temp server problems, that keeps happening with all the people on the website
[12:19] Alexa Linden: I'd think if this were still true we'd have a ton of votes and comments
[12:19] Latif Khalifa: yeah
[12:19] Soft Linden: Nah - don't need video repro, just want to know if it was a transient issue
[12:19] Youri Ashton: besides, so far i can see, this is the old website style?
[12:19] Alexa Linden: that too
[12:19] Squirrel Wood: would ask if still happening
[12:19] Youri Ashton: could be handy to know if this accures witht he new theme as well
[12:19] Youri Ashton: indeed squirrel
[12:19] Squirrel Wood: clear cookies first though
[12:20] Alexa Linden: yup
[12:20] Alexa Linden: ty squirrel :)
[12:20] Soft Linden: Do we still force language choice on the new site?
[12:20] Soft Linden: peeks
[12:20] Soft Linden: Yeah, there's a drop-down language box now.
[12:20] xstorm Radek: yep
[12:20] Soft Linden: So this can be resolved as fixed
[12:20] Alexa Linden: ok
[12:21] Bug Triage: https://jira.secondlife.com/browse/MISC-1540 - Unable to join land plots for clients on estates i have EM perms on after a recent purchase by the client (when i normally need to most)
[12:21] [[User:JIRA-helper: [#MISC-1540|JIRA-helper: [#MISC-1540]]:
[12:21] Squirrel Wood: If yes, I'd suggest using browser language setting if no cookie exists.
[12:22] Youri Ashton: this is a good one... euhm.. anyone?
[12:22] xstorm Radek: odd
[12:22] Techwolf Lupindo: It sould be use account setting/cookie, fallback to what lang browers sends, then fallback to english if all else fails.
[12:22] Soft Linden: With this, pretty often I see it with people having the land set to different groups
[12:22] Alexa Linden: normally I'd say support?
[12:22] Alexa Linden: yup
[12:22] Soft Linden: It needs to have the same owner and group to do a join
[12:22] Youri Ashton: think indeed a support thing, not a bug
[12:22] Soft Linden: I'd add that comment and do a contact support for others finding this.
[12:23] Bug Triage: https://jira.secondlife.com/browse/MISC-411 - Asset server didn't respond in a timely fashion. Object returned to sim.
[12:23] [[User:JIRA-helper: [#MISC-411|JIRA-helper: [#MISC-411]]:
[12:23] Squirrel Wood: not really a bug...
[12:23] Youri Ashton: thats just the asset server being borked again
[12:23] Morgaine Dinova: Timeouts are killing a lot of things actually
[12:23] Squirrel Wood: just a busy asset server ^^
[12:23] Youri Ashton: it happens often
[12:23] TriloByte Zanzibar: yeah, happens from time to time
[12:23] xstorm Radek: i get that a lot i ignore it now
[12:24] Youri Ashton: kills inventory assets, inworld assets and in some cases even teleports
[12:24] Soft Linden: There's nothing to be done with this specific issue. I'd note that we know about asset server problems, which are the root cause.
[12:24] Youri Ashton: think the server team needs to take a sirious look at that one
[12:24] Soft Linden: I'd do under advisement though. I think anything else and people will keep reopening.
[12:24] TriloByte Zanzibar: agreed, soft
[12:24] Youri Ashton: its NOT viewer related
[12:24] Morgaine Dinova: It's not so much the occasional slowness, it's that things time out and break instead of waiting longer.
[12:24] TriloByte Zanzibar: no, seems like it's just an asset server error message
[12:24] Soft Linden: That returned to sim thing is good though. We used to just drop the asset there. :/
[12:25] Techwolf Lupindo: Nae Mayo commented that the land buyer did set both parcels to the same group.
[12:25] Morgaine Dinova: Needs exponential backoff, not timeout
[12:25] Latif Khalifa: lol
[12:25] xstorm Radek: just ignore the problem it can not be fix its a old old thing
[12:25] Sahkolihaa Contepomi: Yeah, I actually like that system - saved me at times.
[12:25] Youri Ashton: soft: no copy items just dissapear
[12:25] Soft Linden: Youri - if they still do that, that ought to be a bug. Would be very bad.
[12:25] TriloByte Zanzibar: yeah return the items to the sim, otherwise you lose no copy items
[12:25] Youri Ashton: I think it may be wise to have a specific number of people on 1 server, then go on from there each time that number of residents on a server.
[12:25] Latif Khalifa: your invontory item is now in limbo, not in the sim anymore,didn't make it to the asset server -- the "good" old days lol
[12:25] Youri Ashton: takes away the problems
[12:26] xstorm Radek: i lost a lot of no copy items there is not much you can do about it
[12:26] Soft Linden: Anyway, I think under advisement for this guy. We definitely know asset server loads still need work.
[12:26] Bug Triage: https://jira.secondlife.com/browse/SVC-1051 - Spontaneous Unlinking
[12:26] [[User:JIRA-helper: [#SVC-1051|JIRA-helper: [#SVC-1051]]:
[12:26] Alexa Linden: ok
[12:26] Squirrel Wood: RamSan-6200 ^^
[12:26] Soft Linden: And if anyone finds that any type of object - no-copy or otherwise - doesn't get returned, please -do- make a JIRA for it.
[12:26] Youri Ashton: I told Periapse Linden to check that out
[12:26] Youri Ashton: during one of his meetings
[12:27] Latif Khalifa: that part seems to be working well, have not seen any ghost prims in ages that used to get created in that fashion too
[12:27] Youri Ashton: it is much better i have to say
[12:27] Squirrel Wood: spontaneousunlinking... likely the same issue as many selected prims reverting changes made to them...
[12:27] Morgaine Dinova: Asset servers will always get into a high load state, that's not avoidable no matter how much work you put into it. Just need to handle it more gracefully.
[12:27] xstorm Radek: soft why jira if you know there is assets problems ?
[12:28] Soft Linden: xstorm - Youri said there was a different problem related specifically to no-copy assets, which isn't in that JIRA.
[12:28] Soft Linden: Weird. Has anyone else seen this spontaneous unlinking?
[12:28] Soft Linden: That's a new one on me
[12:28] xstorm Radek: aahh yes i see ok
[12:29] xstorm Radek: the unlink is do to the server lag at times
[12:29] Youri Ashton: soft: ther eis indeed more going on then currently known, or at least the visible part of it. so i think Periapse Linden should takea look at it
[12:29] Ardy Lay: Not recently.
[12:29] Squirrel Wood: not with unlinking but every once in a while I have to link prims twice before it takes hold..
[12:29] Latif Khalifa: no, never seen them unlink
[12:29] Aimee Trescothick: i had an RL car that used to suffer from that ...
[12:29] Moon Metty: lol
[12:29] xstorm Radek: *GIGGLES* :)~[12:29
[12:29] TriloByte Zanzibar: sounds like a lag issue to me as well.. when things are jammed sometimes prims undo their last edits on me
[12:29] Youri Ashton: spontanious unlinking is mostly because people cross sim lines with vehicles, somehow it unlinks. I had it myself as well.
[12:29] TriloByte Zanzibar: that is, changes made in last 10-20 seconds
[12:29] Squirrel Wood: Also, isn't it so that a linkset that has been expanded past the normal link limits is prone to unlinking ?
[12:29] Soft Linden: I'd NMI, ask if it's still happening, and if they can point to a recent sim and object
[12:29] Davy Linden: reported against 1.18. still an issue?
[12:29] Soft Linden: We could look at the simstate before and after.
[12:30] Latif Khalifa: Squrrel, they did not get linked in the first place, they don't actually unlink, the viewer sends changes to the sim that get lost
[12:30] Alexa Linden: ok
[12:30] Bug Triage: https://jira.secondlife.com/browse/SVC-1230 - Search doesn't recognise plurals?
[12:30] [[User:JIRA-helper: [#SVC-1230|JIRA-helper: [#SVC-1230]]:
[12:30] Youri Ashton: I had the lucky break that everything was spread over at least 4 sims
[12:30] TriloByte Zanzibar: oh i have seen vehicles come unglued at sim crossings... spectacular crash, to say the least :)
[12:30] Latif Khalifa: people see objects move back after editink and appear to unlink in high packet loss conditions
[12:30] Soft Linden: Yeah. Search should be smarter about plurals.
[12:30] Soft Linden: Let's take this one in for the web guys to peek at
[12:30] Moon Metty: yes
[12:30] xstorm Radek: ?
[12:31] Alexa Linden: ok
[12:31] Bug Triage: https://jira.secondlife.com/browse/SVC-2048 - physics weapons no longer seem to work in smoky or baileya, due to recent havok4 rollout?
[12:31] [[User:JIRA-helper: [#SVC-2048|JIRA-helper: [#SVC-2048]]:
[12:31] Youri Ashton: rethink the search engine? could fix some problems
[12:31] Moon Metty: i think it's like chatlag
[12:31] Moon Metty: some messages arrive way too late
[12:31] Latif Khalifa: except chat is marked reliable so eventually it will get there
[12:31] xstorm Radek: what if they did a [ name
[12:31] Alexa Linden: nmi - still a problem?
[12:31] Youri Ashton: specially the keywords, although a lot of people misuse keywords
[12:31] Soft Linden: This is pretty old...
[12:31] Latif Khalifa: object edits are not marked as such, so packet loss causes edits to be referted
[12:31] Squirrel Wood: oldtimer...
[12:31] Davy Linden: +1 alexa
[12:31] Soft Linden: Yeah, would NMI, ask for specific weapons that are still not working right.
[12:31] Alexa Linden: k
[12:31] Bug Triage: https://jira.secondlife.com/browse/SVC-2061 - llSetTextureAnimation - Texture Animation adding abnormal load to sim latency
[12:31] [[User:JIRA-helper: [#SVC-2061|JIRA-helper: [#SVC-2061]]:
[12:32] Alexa Linden: nmi
[12:32] Alexa Linden: year old
[12:32] xstorm Radek: yes i have seen this one
[12:32] xstorm Radek: old yes
[12:32] Squirrel Wood: still happening? repro?
[12:32] Alexa Linden: k
[12:32] Soft Linden: Properly done, texture animation should have zero script load
[12:32] Youri Ashton: probably taken care of, perhaps asking if it still accures may help?
[12:32] Soft Linden: I'd NMI, ask for a specific asset.
[12:32] Aimee Trescothick: that sounds odd
[12:32] Bug Triage: https://jira.secondlife.com/browse/SVC-2142 - Automated assembly of sculpties via primscript no longer functions properly
[12:32] [[User:JIRA-helper: [#SVC-2142|JIRA-helper: [#SVC-2142]]:
[12:32] Alexa Linden: yup
[12:32] Latif Khalifa: isn't texture animation just a property of a prim face?
[12:32] TriloByte Zanzibar: i haven't seen any problems with it on my end
[12:32] Soft Linden: We can go peek and make sure people aren't manually updating offsets.
[12:33] Latif Khalifa: set and forget sort of ting
[12:33] xstorm Radek: voice and sound seems to do this too
[12:33] xstorm Radek: do not know why
[12:33] Youri Ashton: so far i see its a 3th party program
[12:33] Soft Linden: Yeah. This is for a 3rd party app.
[12:33] Youri Ashton: so, not really a LL problem
[12:33] Soft Linden: We can resolve it under advisement, and ask them to contact the author.
[12:34] Youri Ashton: true
[12:34] Bug Triage: https://jira.secondlife.com/browse/SVC-3904 - Parcel disable group scripts no longer works
[12:34] [[User:JIRA-helper: [#SVC-3904|JIRA-helper: [#SVC-3904]]:
[12:34] xstorm Radek: 3rd party programs can mess up the map too
[12:34] Soft Linden: This change was intentional.
[12:34] Soft Linden: For no-mod scripts, at the least.
[12:34] Soft Linden: The problem was that you could disable scripts, and then the owner would have no way to enable it again.
[12:34] Soft Linden: Oh, sorry - this is a different disable
[12:34] Soft Linden: I was thinking of the one in estate tools
[12:35] xstorm Radek: ok this i have not seen
[12:35] Soft Linden: A few supporting votes. Let's get this to QA
[12:35] Davy Linden: ok
[12:35] Youri Ashton: agreed
[12:35] Bug Triage: https://jira.secondlife.com/browse/SVC-3933 - llEmail does not work in specific region
[12:35] [[User:JIRA-helper: [#SVC-3933|JIRA-helper: [#SVC-3933]]:
[12:36] Davy Linden: contact support?
[12:36] Latif Khalifa: i observed llEmail duying sometimes, call to support and region restart fixes it
[12:36] Soft Linden: There's already another issue for that, yeah.
[12:36] Squirrel Wood: kick region like gridmonkeys do until it works again? ^^
[12:36] Alexa Linden: lol
[12:36] xstorm Radek: its been reopened ?
[12:36] Soft Linden: I'd ask them to contact support when it's happening.
[12:36] Alexa Linden: ok
[12:36] Bug Triage: https://jira.secondlife.com/browse/SVC-481 - permission sharing between scripts has been broken
[12:36] [[User:JIRA-helper: [#SVC-481|JIRA-helper: [#SVC-481]]:
[12:37] Soft Linden: An engineer can see what's happening then. Tough to diagnose well after the fact.
[12:37] xstorm Radek: 2007 bug ?
[12:37] Soft Linden: It's deliberate that permissions aren't shared between scripts.
[12:37] Youri Ashton: its updated in may 2009
[12:38] Squirrel Wood: permissions are per script based... ya
[12:38] xstorm Radek: some one drive a stake in it
[12:38] Davy Linden: expected behaviour?
[12:38] Youri Ashton: sim restart?
[12:38] Soft Linden: Expected behavior, really. If at some point in the past permissions were shared, that was a bug.
[12:38] Bug Triage: https://jira.secondlife.com/browse/SVC-810 - Mail to IM gateway fails if nonstandard ascii characters used
[12:38] [[User:JIRA-helper: [#SVC-810|JIRA-helper: [#SVC-810]]:
[12:38] Youri Ashton: some questions for the poster perhaps?
[12:38] Alexa Linden: k
[12:38] xstorm Radek: expected
[12:39] Evil Titler: Moka Mint needs a new title! To set it, anyone may say the text on /56. Moka is not able to change it.
[12:39] Evil Titler: Squirrel Wood has set a new title for Moka Mint! Moka will have to live with this until the next chance for it to be changed.
[12:39] Moon Metty: :)
[12:39] Soft Linden: We should import this.
[12:39] Alexa Linden: ok
[12:39] Bug Triage: https://jira.secondlife.com/browse/VWR-13259 - Some prims exhibit different phases of texture animation without former consistency
[12:39] [[User:JIRA-helper: [#VWR-13259|JIRA-helper: [#VWR-13259]]:
[12:39] Soft Linden: afaik, this breaks a lot of locales.
[12:39] Youri Ashton: I have a feeling this person didnt setup the IM propperly up
[12:40] Latif Khalifa: yes, last time i cheched email does not encode utf-8 properly
[12:40] Soft Linden: Oof.
[12:40] Youri Ashton: for the IM issue, think the person should contact customer service
[12:40] Soft Linden: So the problem here is that prims start animating as soon as the first prim in a set is rezzed.
[12:40] Soft Linden: I guess we could hold off on animating textures unti the entire linkset is present?
[12:41] Squirrel Wood: or sync as the prims load ?
[12:41] Soft Linden: Let's take this in for the render guys.
[12:41] Alexa Linden: ok
[12:41] Bug Triage: https://jira.secondlife.com/browse/VWR-14332 - Tabs respond INSTANTLY when item's dragged over them.
[12:41] [[User:JIRA-helper: [#VWR-14332|JIRA-helper: [#VWR-14332]]:
[12:41] Soft Linden: Yeah. I guess the root could just store a time that's used to calc the current states.
[12:41] TriloByte Zanzibar: isn't that what's supposed to happen?
[12:41] xstorm Radek: whats the bug in that ?
[12:41] Soft Linden: This one is an annoyance...
[12:41] Youri Ashton: think this person should check for virusses and other junk first :p
[12:42] Squirrel Wood: expected behavior?
[12:42] xstorm Radek: its supposed to happen that way
[12:42] Moon Metty: i agree it is annoying
[12:42] Soft Linden: Well, yeah at present. This should be a feature request, not a bug.
[12:42] Youri Ashton: sound slike mallware or something
[12:42] Alexa Linden: moving
[12:42] TriloByte Zanzibar: fix would be to not mouse over the wrong tab when dragging/dropping items <g>
[12:42] Bug Triage: https://jira.secondlife.com/browse/VWR-2944 - Selecting Audio device for voicechat output fails if device description name longer than 31 characters - reverts to default device
[12:42] Soft Linden: But it does suck when you're trying to drag from inventory to your IM window and keep activating 'recent items' when you sweep past
[12:42] [[User:JIRA-helper: [#VWR-2944|JIRA-helper: [#VWR-2944]]:
[12:42] Soft Linden: alexa - would you import that last one for Engineering Triage: Rx internally?
[12:42] Grid Armour: - Chest - v3.0: Hello, Avatar!
[12:42] Alexa Linden: ok
[12:42] Youri Ashton: happens on latest snowglobe as well
[12:43] Youri Ashton: also happens after a crash
[12:43] Alexa Linden: I think we've had a version of it before
[12:43] xstorm Radek: is that not a 3rd party problem ?
[12:43] Youri Ashton: i had to redo my settings several times
[12:43] Soft Linden: Ooof - really? This guy's still around? :/
[12:43] Youri Ashton: its not xstorm
[12:43] xstorm Radek: you can not make a 3rd party name smaller ?
[12:43] Youri Ashton: this time its not 3th party
[12:44] Soft Linden: Let's import this and also relate it to SL-56239 - I think it's the same root cause.
[12:44] Alexa Linden: ok
[12:44] xstorm Radek: whats the limit then ?
[12:44] Youri Ashton: its going wrong somehow between viewer, server and PC
[12:44] Soft Linden: That was the one that kept Vista from remembering longer device names.
[12:44] Bug Triage: https://jira.secondlife.com/browse/VWR-4080 - Busy Mode doesn't work properly
[12:44] [[User:JIRA-helper: [#VWR-4080|JIRA-helper: [#VWR-4080]]:
[12:45] Youri Ashton: same issue on snowglove
[12:45] Youri Ashton: globe
[12:45] Squirrel Wood: Virtual High Definition Multi Purpose Ultra Audio Sound Device Thingy For Making Noise.
[12:45] Youri Ashton: the busy mode seems to be more normal mode infact
[12:45] Soft Linden: Youri - the busy mode one or the device name one?
[12:45] Youri Ashton: just adds the tag busy above your name
[12:45] Alexa Linden: someone want to try me?
[12:45] Youri Ashton: think this viewer does it as well, not sure
[12:45] Youri Ashton: lemme try
[12:45] Alexa Linden: did you get my message?
[12:46] Youri Ashton: try me
[12:46] Squirrel Wood: [12:46
[12:46] Alexa Linden: :D
[12:46] Soft Linden: A Linden will always poke throug busy mode, I believe. So we need a non-Linden doing the send part of the test.
[12:46] Youri Ashton: both davy and xstorm came trouggh
[12:46] xstorm Radek: [12:46
[12:46] Youri Ashton: [12:46
[12:46] Latif Khalifa: he claims busy tag disappears after 10 sec, i wonder if he does or wears something thast switches the busy mode off
[12:46] Davy Linden: ahh
[12:46] Youri Ashton: [12:46
[12:46] Soft Linden: Youri - your IM window was closed?
[12:46] Moon Metty: or confuses busy with afk
[12:46] Youri Ashton: yes
[12:47] Youri Ashton: for both
[12:47] Latif Khalifa: yeah
[12:47] xstorm Radek: odd
[12:47] Squirrel Wood: anti idle scripts that cancel the busy animation ?
[12:47] Soft Linden: The messages should still come through. Just shouldn't beep or show in the background chat console.
[12:47] Youri Ashton: only have Lexie Linden and a friend thats offline
[12:47] Davy Linden: does it repro for anyone who's not a linden?
[12:47] Youri Ashton: xstorm tried
[12:47] xstorm Radek: [12:46
[12:47] Latif Khalifa: nope
[12:47] Soft Linden: For this, let's ask for more help on a repro, and whether more people are seeing it.
[12:47] Youri Ashton: he also came trough
[12:47] Techwolf Lupindo: Soft, are you saying that buzy mode no longer looses IM or group chat messages? I was under the impression that buzy mode looses all messages.
[12:47] Alexa Linden: squirrel got my message
[12:48] Soft Linden: It would be good to see if there's anything in common with the people having this.
[12:48] xstorm Radek: yep
[12:48] Youri Ashton: Second Life 1.23.3 (122084) May 28 2009 21:01:25 (Second Life Public Nightly) is what i am using now
[12:48] Soft Linden: Techwold - afaik, it keeps them in tabs.
[12:48] Latif Khalifa: who can repro it?
[12:48] Youri Ashton: YAY!! SIM LAG!!
[12:48] Soft Linden: Just doesn't alert you that the tabs are there?
[12:48] Youri Ashton: we just did :p
[12:48] Squirrel Wood: I got Alexas busy message
[12:48] Soft Linden: Or is that only if a tab has already been opeend before going busy?
[12:48] Youri Ashton: chat lag as well
[12:48] Latif Khalifa: you still get the IM, that's how busy works
[12:48] Alexa Linden: WB Aimee
[12:48] Latif Khalifa: just that auto reply is sent
[12:48] Alexa Linden: right
[12:48] Squirrel Wood: doesn't busy basically just decline object offers ?
[12:49] Latif Khalifa: and inventory and friendshop offers are auto declined
[12:49] Alexa Linden: yup
[12:49] Youri Ashton: it should squirrel
[12:49] Aimee Trescothick: that'll teach me not to idly spin my camera around during meeting :S
[12:49] Youri Ashton: it doesnt tho
[12:49] Alexa Linden: lol
[12:49] Alexa Linden: ok someone drop something on me
[12:49] Soft Linden: Anyway. Let's NMI, ask for more help in constructing a repro.
[12:49] Youri Ashton: per sim its different as well i noticed
[12:49] Alexa Linden: kk
[12:49] Bug Triage: https://jira.secondlife.com/browse/VWR-4515 - Friends dissappaer from list - no, the other one has NOT deleted me
[12:49] [[User:JIRA-helper: [#VWR-4515|JIRA-helper: [#VWR-4515]]:
[12:49] Youri Ashton: in one sim it works good, and the next it doesnt
[12:49] Latif Khalifa: if its a full perm item it will be in your trash lol
[12:50] Youri Ashton: friends dissapear indeed from friends list somehow
[12:50] Evil Titler: Moka Mint needs a new title! To set it, anyone may say the text on /94. Moka is not able to change it.
[12:50] Youri Ashton: ever since I got in SL it happened to me a lot of times
[12:50] Squirrel Wood: I still want "last online" on my friends list...
[12:50] Evil Titler: Soft Linden has set a new title for Moka Mint! Moka will have to live with this until the next chance for it to be changed.
[12:50] Alexa Linden: clear cache still a proble?
[12:50] Squirrel Wood: so I can toss out dead accounts
[12:50] Soft Linden: Yuke says he can't re-add people who vanished?
[12:50] Youri Ashton: nothign to do with cache
[12:51] Soft Linden: I'd ask people to contact support on this.
[12:51] Alexa Linden: ok
[12:51] Bug Triage: https://jira.secondlife.com/browse/VWR-4907 - Environment settings: You can't edit a default preset.
[12:51] [[User:JIRA-helper: [#VWR-4907|JIRA-helper: [#VWR-4907]]:
[12:51] Sahkolihaa Contepomi: I posted a repo for the hell of it.
[12:51] Soft Linden: We can look and see if peopel were really dropped or not, at least for our own info. Sometimes people aren't totally forthcoming about unfriending. :3
[12:51] Sahkolihaa Contepomi: repro*
[12:51] Sahkolihaa Contepomi: Screw my typing tonight. :|
[12:51] Youri Ashton: repro, agreed
[12:52] Squirrel Wood: nuts.
[12:52] Latif Khalifa: soft yeah, i never seen it in 3 years ;)
[12:52] xstorm Radek: Evil Rabbit I pull your Right Ears Long.
[12:52] Youri Ashton: no sorry squirrel, dont have nuts for you :p
[12:52] Latif Khalifa: even banned accounts that don't show in search still show in friends list
[12:52] Soft Linden: Pretty sure it's deliberate that you can't edit default presets.
[12:52] Soft Linden: But this would make a good feature request.
[12:52] Youri Ashton: true latif
[12:52] Soft Linden: Alexa - would you move this to a feature request?
[12:52] Alexa Linden: move then?
[12:52] Alexa Linden: k
[12:52] Bug Triage: https://jira.secondlife.com/browse/VWR-716 - Particles -> Inappropriate Alpha Sorting - as of 1.15.x
[12:52] [[User:JIRA-helper: [#VWR-716|JIRA-helper: [#VWR-716]]:
[12:52] TriloByte Zanzibar: and dreaming out loud, it would be great if you could specify a default preset for a sim
[12:52] Celierra Darling: I think what they really want is to restore what they had at shutdown on startup
[12:53] Davy Linden: 1.15. kinda old!
[12:53] Alexa Linden: lol
[12:53] Soft Linden: TriloByte, that would be racecar awesome indeed
[12:53] Youri Ashton: Updated: 15/Aug/07 05:07 PM
[12:53] Moon Metty: particles and alpha sorting, 2 touchy topics
[12:53] Moon Metty: lol
[12:53] Latif Khalifa: TriloByte, winlight settings for estates have been asked... well since windlight was introduced (actually even before) :)
[12:53] Youri Ashton: think this perosn should be contacted
[12:53] Youri Ashton: see if it still accurs
[12:53] TriloByte Zanzibar: yeah, that looks like the alpha sort bug
[12:54] Q Linden: THE alpha sort bug?
[12:54] TriloByte Zanzibar: not specific to particles, just unfortunate
[12:54] Soft Linden: Yup
[12:54] Sahkolihaa Contepomi: "The" xD
[12:54] Twisted Laws: property lines should be earlier !
[12:54] Soft Linden: Not so much a bug as an unsolved problem in computer graphics, without reallllllly expensive (slow) solutions anyway.
[12:54] Youri Ashton: alpha's work basicly like prisms to other prims and other things, so yeah, I have to agree it is a possibility
[12:54] Latif Khalifa: we'll get raytracing cards any decade now
[12:55] Soft Linden: Anyway - if anyone has the alpha sorting JIRA handy - could be a dupe of that.
[12:55] Alexa Linden: one more for the day?
[12:55] Youri Ashton: sure
[12:55] Bug Triage: https://jira.secondlife.com/browse/WEB-1027 - Second life grid status page should be a priority for reporting when the grid is in difficulty
[12:55] [[User:JIRA-helper: [#WEB-1027|JIRA-helper: [#WEB-1027]]:
[12:55] Moon Metty: vwr-27
[12:55] Soft Linden: VWR 27 would be the alpha sorting granddaddy
[12:55] JIRA-helper: http//jira.secondlife.com/browse/VWR-27:
[#VWR-27] textures overlap: strangely when transparent textures applied
[12:56] Soft Linden: yup
[12:56] TriloByte Zanzibar: yeah, the grid status page and twitter don't usually report until well after the fact
[12:56] Youri Ashton: new feature request?
[12:56] Alexa Linden: thanks soft
[12:56] Squirrel Wood: [2]
[12:56] Youri Ashton: WEB-1027 i mean
[12:56] Squirrel Wood: lookie there when the grid strikes
[12:56] Latif Khalifa: yeah grid status could use some more up to date updates
[12:56] Soft Linden: Can import this for discussion - would go to the resi team, not the web team though.
[12:56] Alexa Linden: ok
[12:56] Soft Linden: Just to do a sanity check about process.
[12:57] Youri Ashton: VWR-27 = alpha texture isue
[12:57] Aimee Trescothick: would be nice if grid status updates found their way back onto the login screen too
[12:57] Alexa Linden: good idea
[12:57] Youri Ashton: usually happens ONLY when alpha textures are used
[12:57] Latif Khalifa: i think rss is updated too infrequently
[12:57] Soft Linden: I think we're a lot better about updating the status page than we used to be.
[12:57] Youri Ashton: since alpha textures are partially invisible, you get such things
[12:57] Soft Linden: But yeah, not perfect. Especially late night weekends.
[12:57] Latif Khalifa: often i get resolved before i get proilem update
[12:57] TriloByte Zanzibar: agreed, and the twiter feed is great as well
[12:57] Squirrel Wood: developer tools... [3] ^^
[12:57] TriloByte Zanzibar: *twitter
[12:58] Alexa Linden: Thank you all for attending today! I'll get all of these updated today/tomorrow
[12:58] Youri Ashton: i sure would sign up for twitter feed
[12:58] Davy Linden: thanks everyone
[12:58] Q Linden: gtg, see ya
[12:58] Youri Ashton: thanks for the meeting agian! :)
[12:58] Alexa Linden: and we'll see you at Bamber's triage on Wednesday!
[12:58] Squirrel Wood: Oh Soft...
[12:58] Moon Metty: thanks to you too :)
[12:58] TriloByte Zanzibar: thanks, hope to see you wednesday
[12:58] Squirrel Wood: seen ground texture fail like this before ?
[12:58] Davy Linden: there WILL be wednesday and thursday triages this week
[12:58] Soft Linden: Sec, Squirrel. Unburying myself from IMs...
[12:58] Latif Khalifa: twitter update comes actually sooner which makes me think that rss on the grid status page is cached for too long

Bug triage/2009-08-31/Transcript

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