Difference between revisions of "Linden Lab Official:What is Extended Support?"

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* Discounted island (Private Region) rental
* Discounted island (Private Region) rental
* Beta Grid access to your Region (upon request)
* Beta Grid access to your Region (upon request)
*
As always, you can contact us in tickets or Live Chat from the [http://secondlife.com/support/ Support Portal].
As always, you can contact us in tickets or Live Chat from the [http://secondlife.com/support/ Support Portal].
[[Category:Ticket Types and Support Services]]
[[Category:Ticket Types and Support Services]]
[[Category:Knowledge Base]]
[[Category:Knowledge Base]]

Revision as of 16:09, 6 October 2009

As part of a new pilot program, Linden Lab will be offering Extended Support at no additional charge to Concierge Residents and Solution Providers with monthly full island maintenance fees of $5000 and over. Those who qualify will be automatically added to Extended Support. In addition to existing Concierge benefits, Extended Support membership includes:

  • Accelerated ticket response -- 24 hour response and average 48 hour resolve for most issues
  • Discounted island (Private Region) rental
  • Beta Grid access to your Region (upon request)

As always, you can contact us in tickets or Live Chat from the Support Portal.