Difference between revisions of "Inventory Letters and Recovery Steps"
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<h1> | <h1>General</h1> | ||
<blockquote> | <blockquote> | ||
<h2>This Covers</h2> | |||
<h3>Inworld</h3> | <h3>Inworld</h3> | ||
* Worn attachment | * Object(s) get deleted | ||
* Invisible textures make object(s) appear to be invisible | |||
* Object(s) deeded to group, taken by group member | |||
* Object(s) taken by friend with modify rights | |||
* Object(s) lost by mistake while editing | |||
* Object(s) placed into another object(s) | |||
* Worn attachment dropped, not detached | |||
* Object left out, sends resident IM to inform of location | |||
* Resident forgets where they rezzed object inworld | |||
* Object(s) lost underground/water | |||
* Object(s) covered by other object(s) | |||
* Object(s) accidentally dropped onto another avatar/profile window | |||
* Purchased item(s) fail to arrive, resident paid vendor, inventory offer never presented | |||
<h3>Inventory > Inworld</h3> | |||
* Object(s) dragged from inventory, never rez | |||
* Object(s) lost after attempting to rez where rez objects not allowed | |||
* Object(s) accidentally placed into another object | |||
<h2>Recovery Steps</h2> | |||
* Clearing Second Life's cache | |||
* Region issues | |||
* Did the objects vanish after being returned? | |||
* Inventory Filters | |||
* Use the Mini-Map to locate your objects | |||
* Select Only My Objects | |||
* Locate items lost underground | |||
* Invisible objects | |||
* Beacons | |||
* Request a replacement | |||
* Inventory offers declined while in Busy Mode | |||
* Is a friend allowed to modify your objects? | |||
* Land owned by a Resident | |||
* Land deeded to a group | |||
* Shared or deeded to group | |||
* Private Regions | |||
* Autoreturn | |||
* Decrease in available prims | |||
* Inventory never received | |||
* Loss of objects as the result of a Region crash | |||
* Inventory accidentally placed into an object | |||
* Items accidentally given to another avatar | |||
</blockquote> | </blockquote> | ||
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<h1>Missing From Database</h1> | <h1>Missing From Database</h1> | ||
<blockquote> | <blockquote> | ||
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</blockquote> | </blockquote> | ||
<!------------------------------------------------------------------------> | <!------------------------------------------------------------------------> | ||
<h1>Inventory Window</h1> | <h1>Inventory Window</h1> | ||
<blockquote> | <blockquote> | ||
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</blockquote> | </blockquote> | ||
<!------------------------------------------------------------------------> | <!------------------------------------------------------------------------> | ||
<h1>Empty Folders</h1> | <h1>Empty Folders</h1> | ||
<blockquote> | <blockquote> | ||
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</blockquote> | </blockquote> | ||
<!------------------------------------------------------------------------> | <!------------------------------------------------------------------------> | ||
<h1> | <h1>Needs documentation</h1> | ||
<blockquote> | <blockquote> | ||
<h3>Inworld</h3> | <h3>Inworld</h3> | ||
* Worn attachment is inside avatar mesh | |||
* Worn attachment | |||
</blockquote> | </blockquote> | ||
<!------------------------------------------------------------------------> | <!------------------------------------------------------------------------> | ||
<h1>Complete | <h1>Complete list of steps to recovery</h1> | ||
<blockquote> | <blockquote> | ||
* Clearing Second Life's cache | * Clearing Second Life's cache | ||
Revision as of 09:43, 31 August 2007
General
This Covers
Inworld
- Object(s) get deleted
- Invisible textures make object(s) appear to be invisible
- Object(s) deeded to group, taken by group member
- Object(s) taken by friend with modify rights
- Object(s) lost by mistake while editing
- Object(s) placed into another object(s)
- Worn attachment dropped, not detached
- Object left out, sends resident IM to inform of location
- Resident forgets where they rezzed object inworld
- Object(s) lost underground/water
- Object(s) covered by other object(s)
- Object(s) accidentally dropped onto another avatar/profile window
- Purchased item(s) fail to arrive, resident paid vendor, inventory offer never presented
Inventory > Inworld
- Object(s) dragged from inventory, never rez
- Object(s) lost after attempting to rez where rez objects not allowed
- Object(s) accidentally placed into another object
Recovery Steps
- Clearing Second Life's cache
- Region issues
- Did the objects vanish after being returned?
- Inventory Filters
- Use the Mini-Map to locate your objects
- Select Only My Objects
- Locate items lost underground
- Invisible objects
- Beacons
- Request a replacement
- Inventory offers declined while in Busy Mode
- Is a friend allowed to modify your objects?
- Land owned by a Resident
- Land deeded to a group
- Shared or deeded to group
- Private Regions
- Autoreturn
- Decrease in available prims
- Inventory never received
- Loss of objects as the result of a Region crash
- Inventory accidentally placed into an object
- Items accidentally given to another avatar
Missing From Database
This Covers
Database
- Database: "Missing From Database" error
Recovery Steps
- Clearing Second Life's cache
- Region issues
Inventory Window
This Covers
Inworld
- Purchased item(s) fail to arrive in inventory after resident clicks Accept
Inventory > Inventory
- Inventory offer, resident offline
- Inventory offer, resident in busy mode
- Inventory offer, both resident offline, but neither can locate items
- Inventory offer, resident accidentally declines
Recovery Steps
- Clearing Second Life's cache
- Region issue
- Did the objects vanish after being returned?
- Inventory Filters
- Use the Mini-Map to locate your objects
- Select Only My Objects
- Locate items lost underground
- Invisible objects
- Beacons
- Request a replacement
- Inventory offers declined while in Busy Mode
- Is a friend allowed to modify your objects?
- Land owned by a Resident
- Land deeded to a group
- Shared or deeded to group
- Private Regions
- Autoreturn
- Decrease in available prims
- Inventory never received
- Loss of objects as the result of a Region crash
- Inventory accidentally placed into an object
- Items accidentally given to another avatar
- Connectivity problems
- Temporary inventory loss
- How many items are in your inventory?
Region Crash
This Covers
Inworld
- Object(s) missing after region rollback due to crash
Recovery Steps
- Clearing Second Life's cache
- Region issues
- Loss of objects as the result of a Region crash
Empty Folders
This Covers
Outworld
- Inventory list fails to load, issues with grid/region/computer/Internet connection
- Inventory list fails to load, Transform > Fix Inv Folders needed
Recovery Steps
- Clearing Second Life's cache
- Region issues
- Connectivity problems
- Temporary inventory loss
- How many items are in your inventory?
Coalesce Feature
This Covers
Inworld
- Objects returned in mass, Coalesce feature kicks in
- Editing terrain sends offworld object(s) back to inventory
- Resident/Group Member/Estate Owner return object(s)
- Object(s) returned due to autoreturn
- Parcel divided in half, one half changes ownership, parcel returns prims it is unable to support
- Estate Manager click "Return All" button
Recovery Steps
- Clearing Second Life's cache
- Region issues
- Did the objects vanish after being returned?
- Inventory Filters
- Request a replacement
- Is a friend allowed to modify your objects?
- Land owned by a Resident
- Land deeded to a group
- Shared or deeded to group
- Private Regions
- Autoreturn
- Decrease in available prims
Needs documentation
Inworld
- Worn attachment is inside avatar mesh
Complete list of steps to recovery
- Clearing Second Life's cache
- Region issues
- Did the objects vanish after being returned?
- Inventory Filters
- Use the Mini-Map to locate your objects
- Select Only My Objects
- Locate items lost underground
- Invisible objects
- Beacons
- Request a replacement
- Inventory offers declined while in Busy Mode
- Is a friend allowed to modify your objects?
- Land owned by a Resident
- Land deeded to a group
- Shared or deeded to group
- Private Regions
- Autoreturn
- Decrease in available prims
- Inventory never received
- Loss of objects as the result of a Region crash
- Inventory accidentally placed into an object
- Items accidentally given to another avatar
- Connectivity problems
- Temporary inventory loss
- How many items are in your inventory?