Difference between revisions of "Linden Lab Official:I can't buy anything on the LindeX because of billing and trading limits; what do I do?"

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Please first visit [https://secondlife.com/currency/describe-limits.php this page] to check your limits and ensure that your difficulties are actually related to your billing and trading limits. Your level will be highlighted if you're logged in.
 
Please first visit this page to check your limits and ensure that your difficulties are actually related to your billing and trading limits. Your level will be highlighted if you're logged in.
 


If this does appear to be the difficulty, you may request a review of your account to increase your limits by submitting a ticket.
If this does appear to be the difficulty, you may request a review of your account to increase your limits by submitting a ticket.


* Premium account holders should select the '''Billing and L$''' ticket type, followed by the '''LindeX Tier Review''' billing type.
* Premium account holders should select the '''Billing and L$''' ticket type, followed by the '''LindeX Tier Review''' billing type.
* Basic account holders should select the '''Special Questions - Basic account or Guest Login''' ticket type, followed by the '''LindeX Tier Review''' selection.
* Basic account holders should select the '''Special Questions - Basic account or Guest Login''' ticket type, followed by the '''LindeX Tier Review''' selection.


We'll review your request and get back to you within five business days.
We'll review your request and get back to you within five business days.

Revision as of 16:35, 5 October 2009

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This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.


Please first visit this page to check your limits and ensure that your difficulties are actually related to your billing and trading limits. Your level will be highlighted if you're logged in.


If this does appear to be the difficulty, you may request a review of your account to increase your limits by submitting a ticket.


  • Premium account holders should select the Billing and L$ ticket type, followed by the LindeX Tier Review billing type.
  • Basic account holders should select the Special Questions - Basic account or Guest Login ticket type, followed by the LindeX Tier Review selection.


We'll review your request and get back to you within five business days.