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| == Knowledge Base now on the SL Community Platform ==
| | See [[Knowledge Base and the Community Platform]] for more information. |
| The official SL Knowledge Base is now on the [http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Second Life Community Platform], along with forums, blogs, and SL Answers.
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| Moving forward, this will be the primary place to find documentation, help, and information on Second Life. For more information, see [[Knowledge Base Questions and Answers]].
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| The documentation team moved many articles from the wiki to the Community Platform, and set up redirects to their new locations.
| | {| cellpadding=5 width=100% |
| | |-- |
| | | |
| | * [[:Category:Abuse and Griefing|Abuse and Griefing]] |
| | * [[:Category:Account|Account]] |
| | * [[:Category:Avatar|Avatar]] |
| | * [[:Category:Billing|Billing]] |
| | * [[:Category:Buying and Selling|Buying and Selling]] |
| | * [[:Category:Communication|Communication]] |
| | * [[:Category:Community platform|Community platform]] |
| | | |
| | * [[:Category:Content Creation|Content Creation]] |
| | * [[:Category:Controls|Controls]] |
| | * [[:Category:Customer support|Customer support]] |
| | * [[:Category:Getting Started|Getting Started]] |
| | * [[:Category:Groups|Groups]] |
| | * [[:Category:Inventory|Inventory]] |
| | * [[:Category:Knowledge Base|Knowledge Base]] |
| | | |
| | * [[:Category:Land|Land]] |
| | * [[:Category:Linden dollars (L$)|Linden dollars (L$)]] |
| | * [[:Category:Maturity|Maturity]] |
| | * [[:Category:Navigation|Navigation]] |
| | * [[:Category:Reference|Reference]] |
| | * [[:Category:Search|Search]] |
| | * [[:Category:Social|Social]] |
| | |} |
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| The KB articles remaining on the wiki are now part of the '''Extended Knowledge Base''' intended to supplement the core official KB.
| | For other languages, see [[Knowledge Base Label Translations]]. |
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| As time permits, we will review these articles to determine whether they should stay on the wiki or move to the new loation:
| | Possible new labels: |
| * Information of general interest to all users will move to the Community Platform.
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| * Specialized, highly technical information, or topics of interest to only a few Residents will stay on the wiki in the '''Extended Knowledge Base'''.
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| * Articles that address official policy issues will remain on the wiki in the "Linden Lab Official" namespace.
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| * Articles that are outdated will be archived or deleted.
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| For details on the migration project, see [[Knowledge Base Migration to Community Platform]] and [[LLO Article Survey for Community Platform Migration]].
| | Here are some others that we should discuss: |
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| == The wiki abides! ==
| | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Media.2C_music.2C_and_sound|Media, music, and sound]]''' - too specific? |
| The Second Life Wiki will continue to be an important resource, for information such as:
| | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Troubleshooting|Troubleshooting]]''' - this doesn't seem terribly useful as a label. Some of this can go into Answers. |
| | | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Technical|Technical]]''' - How about "System, hardware, and performance" |
| * '''[[:Category:Extended Knowledge Base|Extended Knowledge Base]]''' | | ** Network related issues |
| * '''Linden Lab Official information''' including the [[Official Information and Policies Portal|Official Information and Policies Portal]] | | ** Hardware and OS issues |
| * '''[[Viewer Help Dashboard|Viewer Help content]]'''
| | ** Performance |
| * '''Community-sourced information''' including the [[Community Resources Portal]]
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| * [[LSL]], [[Snowstorm]], and much more.
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| | |
| === Extended Knowledge Base ===
| |
| * Documentation for prerelease "beta" features (such as [[Mesh|mesh import]]) that are not yet part of the main SL Viewer release.
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| * Advanced, specialized, or highly technical information left over from the old Knowledge Base. | |
| ** See [[:Category:Extended Knowledge Base]]
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| * Official policy and product information in the "Linden Lab Official" namespace (see the next section).
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| === The Linden Lab Official namespace ===
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| The '''[[Special:AllPages/Linden_Lab_Official:|"Linden Lab Official" namespace]]''' contains policy and service articles that aren't open for editing because of legal or other reasons. Residents can be assured that information on these pages reflects the official policy of Linden Lab. Each article in this namespace will have a header and footer that makes this status clear.
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| Thus, we're using the flexibility of the wiki to offer both many pages that can continue to be contributed to by Residents like ''you'', and some that shouldn't be. [[Editing_guidelines#Namespaces|Learn more about namespaces.]]
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| === Viewer Help ===
| |
| [[Viewer 2 Help]] content is displayed within the Viewer when you click on the "?" button in any window or panel. This content is localized into six languages and includes the comprehensive [[Viewerhelp:Glossary|glossary]].
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| | |
| === Community-sourced information ===
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| Other (largely community-driven) information on the wiki includes:
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| * [[:Category:Release Notes|Second Life Viewer Release Notes]] and [[:Category:Server Release Notes]]. | |
| *[[LSL Portal|LSL documentation]], including language and function references. | |
| * Other [[Second Life Develop|developer documentation]] such as that for APIs, advanced content creation, and the like. | |
| *Information on [[Open Source Portal|Viewer open source project]], including [[Project Snowstorm]].
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| * Transcripts of [[User Groups|user group meetings]]. | |
| * Additional Resident-created information that is not suitable for the Knowledge Base. | |
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| [[Category:Knowledge Base Policy]] | | [[Category:Knowledge Base Policy]] |
| [[Category:Extended Knowledge Base]] | | [[Category:Extended Knowledge Base]] |
| [[Category:KB Migration to Community Platform]]
| |
