User:Bridie Linden/Office Hours/2007 Aug 15

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Transcript of Bridie Linden's office hours:

[15:00] Bridie Linden: Hey Dz!
[15:00] Dzonatas Sol: Hiya
[15:00] Daedalus Young: hi
[15:01] Bridie Linden: Hi Melah!
[15:01] Melah Carter: Hello
[15:01] Bridie Linden: we're waiting on a few more folks to show before we get started...
[15:01] Bridie Linden: I see a Rob Linden over there!
[15:01] Bridie Linden: Welcome Rob!
[15:01] Daedalus Young: hi Rob
[15:01] Torley Linden: Heyagain Rob!
[15:02] Rob Linden: hi all
[15:02] Bridie Linden: http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda
[15:02] Melah Carter: is this an open topic discussion?
[15:02] WarKirby Magojiro: I'm not sure if I'll be able to offer much insight here, since I've been using the nicholaz Beresford viewer edition
[15:02] WarKirby Magojiro: but I thought I'd tag along anyways
[15:02] Daedalus Young: hi Simon
[15:02] Torley Linden: Heya Simon!
[15:02] Bridie Linden: Welcome Simon Linden!
[15:02] Torley Linden: Melah: We're specifically discussing Viewer Crashes. :D See Bridie's link for the agenda!
[15:02] Daedalus Young: well, if we all experience issues you don't, I'm sure we can check with Nicholaz what's different
[15:02] Bridie Linden: That's fine WarKirby.
[15:03] Bridie Linden: Thx for coming Simon
[15:03] Torley Linden: Iridium's on her way shortly.
[15:03] Simon Linden: Sure, thought I'd sit in
[15:03] Bridie Linden: We'll wait a couple of more mins...
[15:03] Bridie Linden: In the mean time...
[15:03] Bridie Linden: Torley, will you be my PJIRA jockey today?
[15:03] Torley Linden: Sure will Bridie!
[15:03] WarKirby Magojiro: have any of you experienced the freezing bug that was introduced when the voice viewer went live ?
[15:03] Barricade Slade shouts: IM IN!!!!!!
[15:04] Torley Linden: WarKirby, like, it stalls for 10-20-30 seconds?
[15:04] Torley Linden: If so, yes.
[15:04] WarKirby Magojiro: A lot of people, including myself, are suffring regularly from that/
[15:04] WarKirby Magojiro: yes
[15:04] WarKirby Magojiro: exactly
[15:04] Melah Carter: yes
[15:04] WarKirby Magojiro: nicholaz thinks the problem is in the voice code
[15:04] Torley Linden: That's in the Issue Tracker too I believe...
[15:04] WarKirby Magojiro: so he can't acess it
[15:04] Daedalus Young: I have more system lockups with the Voice viewer
[15:04] Bridie Linden: And there's Iridium Linden!
[15:04] Daedalus Young: hi Iridium
[15:04] Iridium Linden: Hiya!
[15:04] Bridie Linden: Most of you know the drill, but a few standard opening remarks before we get going...
[15:04] Torley Linden: Heyyyy Iridium!
[15:04] Bridie Linden: Thank you for coming -- we really value your participation and feedback!
[15:04] Bridie Linden: If you're new to our triages -- please be sure to take a look @ http://wiki.secondlife.com/wiki/Bug_triage#Process_notes
[15:05] Iridium Linden: Hullo
[15:05] Torley Linden: Voice freezes -- https://jira.secondlife.com/browse/VWR-2051
[15:05] Bridie Linden: I said this last week... but
[15:05] Bridie Linden: A reminder that a 'Resolved' bug is not the same as 'Closed'. Resolved issues are by definition assigned back to the Reporter, but are still considered active. When an item is Resolved 'needs more info', what we mean is that it won't be fruitful for us to import into our internal issue tracker without more details. We're asking the Reporter -- and others!-- to provide more info.
[15:05] Bridie Linden: Also, see Torley's great post on better bug reporting: http://blog.secondlife.com/2007/07/05/how-to-report-bugs-better/
[15:05] Iridium Linden: Agenda is here: http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda.
[15:05] Bridie Linden: Here's today's agenda: http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda
[15:05] Iridium Linden: hehe, Bridie.
[15:05] Bridie Linden: Great Minds Iridium!
[15:05] Bridie Linden: Welcome kooky!
[15:05] Bridie Linden: Just about to get started...
[15:05] Iridium Linden: Getting started with https://jira.secondlife.com/browse/VWR-2116 then.
[15:05] Torley Linden: :)
[15:05] Kooky Jetaime: Hey Bridie
[15:05] Bridie Linden: And we're off!
[15:06] Torley Linden: We're rolling!
[15:06] WarKirby Magojiro: Torley. Do you have a dual core machine ?
[15:06] Bridie Linden: A viewer crash w/a patch
[15:06] Torley Linden: WarKirby: Quad and Dual.
[15:06] Bridie Linden: import, yes?
[15:06] Daedalus Young: looks good, I say
[15:06] Torley Linden: 2116 looks like it has lots of details... and patch too w00t, looks good to import!
[15:06] Torley Linden: OK, *imports 2116*
[15:06] Iridium Linden: Awesome
[15:06] Iridium Linden: https://jira.secondlife.com/browse/VWR-2141
[15:07] Torley Linden: Hehe Iridium you're so fast!
[15:07] Iridium Linden: Just moving us along.
[15:07] Iridium Linden: Let me know if the pace is too quick.
[15:07] Bridie Linden: Hey WarKirby - do you have your mic open?
[15:07] WarKirby Magojiro: oops
[15:07] Bridie Linden: Thx!
[15:07] Rob Linden: this is one I already imported, but with a little regret about not discussing first
[15:08] Bridie Linden reads comments
[15:08] Torley Linden: No worries! Internally I'll get it into the triage pool... thanks Rob...
[15:08] Rob Linden: it looks like there's now an independent repro of the problem
[15:09] Iridium Linden: https://jira.secondlife.com/browse/VWR-673
[15:09] Bridie Linden: Move on?
[15:09] Torley Linden: Moving on...
[15:09] Rob Linden: yup
[15:09] Bridie Linden: Rob anything else you wanted to do/say?
[15:09] Bridie Linden: ok
[15:09] Sec Forder: Hi everyone
[15:09] Daedalus Young: hi
[15:09] Iridium Linden: Herro.
[15:09] Bridie Linden: Hiya Sec
[15:10] Torley Linden: Heya Sec!
[15:10] Bridie Linden: Rob you commented on this one too
[15:10] WarKirby Magojiro: I would give him my animation stoppper
[15:10] WarKirby Magojiro: but no script..
[15:11] Rob Linden: well, this looks like a bona fide problem....might need some network tools to reproduce
[15:11] Bridie Linden: Actionable enough to import?
[15:11] Rob Linden: I think so, though it may need to go to QA first
[15:11] Torley Linden: OK, will do that then.
[15:11] Bridie Linden: sounds good
[15:11] Torley Linden: *imports VWR-673 and leaves comment for QA*
[15:11] Bridie Linden: (Aric Linden is out of the office today BTW)
[15:11] Iridium Linden: VWR-2157
[15:11] Bridie Linden: (our usual QA rep here)
[15:12] Bridie Linden: Does this tell us which region he was getting disconnected from?
[15:12] WarKirby Magojiro: I get this quite often
[15:12] Sec Forder: ok, this place ain't for me. keep up the good work!
[15:12] WarKirby Magojiro: it can happen anywhere
[15:12] Bridie Linden: Thx Sec
[15:12] Iridium Linden: Bye, Sec!
[15:13] Torley Linden: Have a good one!
[15:13] Torley Linden: Yeah the comments in that mention freezes in Mauve and Columbia.
[15:13] Iridium Linden: haha, Torley.
[15:13] Bridie Linden: "There's no way i can reproduce the error, just maybe teleporting several times until the error eventually happens. "
[15:13] Iridium Linden: Hmm, no good.
[15:13] Bridie Linden: Should we wait to see if other folks pile on?
[15:13] WarKirby Magojiro: The lack of a warning when you get disconnected is highly fustrating
[15:13] Daedalus Young: I may have seen this happening. the av freezing and such, today right after the downtime
[15:13] Iridium Linden: Needs more info?
[15:14] Dzonatas Sol: Sounds like a message template problem... maybe
[15:14] Daedalus Young: but didn't check the log window
[15:14] Rob Linden: is this another one to link to MISC-506?
[15:14] Daedalus Young: and often got out by itself
[15:14] Simon Linden: Some of the frozen state sounds like the failed teleport limbo issue
[15:14] Torley Linden: Hmmm...
[15:14] Melah Carter: that has happened to me several times
[15:14] Torley Linden: Feel free to add comments if you have more suggestions/info.
[15:14] Daedalus Young: it felt a lot like slow sim crossing, so that could be packet loss indeed
[15:15] WarKirby Magojiro will add a comment
[15:15] Torley Linden: It doesn't say which is the "current sim" either?
[15:15] Bridie Linden: Simon, do you think that there's enough info to investigate?
[15:15] Torley Linden: I wonder if this is a specific one... or in general for this Resident?
[15:15] Bridie Linden: I pinged Krono about this
[15:15] Bridie Linden: How about we resolve as "needs more info' for now?
[15:15] Rob Linden: given no votes and no good repro, we should rpobably resolve, but also still link to MISC-506
[15:16] Torley Linden: OK, sounds good to me too.
[15:16] Iridium Linden: VWR-1690
[15:16] Dzonatas Sol: I left a quick comment for now
[15:16] Bridie Linden nods
[15:16] Torley Linden: Needs More Info it is.
[15:16] Torley Linden: THanks!
[15:16] Rob Linden wonders if a "NEEDINFO" state is needed, rather than resolution code
[15:16] Bridie Linden: Click on the cube next to me with bug number to view web page BTW
[15:17] WarKirby Magojiro: that seems like a good idea
[15:17] Torley Linden: I wonder about that too Rob... I know Celierra Darling asked about something similar.
[15:17] Rob Linden: (issues get "crossed out" when they are "resolved")
[15:17] Rob Linden: anyway...sorry to derail
[15:17] Bridie Linden: good idea Rob
[15:17] Bridie Linden: 1690 is that Windows 2003 Server issue
[15:18] Bridie Linden: PlanetThoughts added more info for us!
[15:18] Iridium Linden: Nice
[15:19] Dzonatas Sol: TCP/IP fails for teh whole server, that doesn't sound SL related
[15:19] Torley Linden: I see he has some questions too.
[15:19] WarKirby Magojiro has never even heard of windows 2003 server
[15:19] Torley Linden: Those aren't ones I know the answers to, so perhaps import and check with QA and Voice Team?
[15:19] Dzonatas Sol: TCP lock-up could be due to buffers being maxed-out
[15:20] Bridie Linden: I'm not even sure if we have a Windows 2003 Server to test with
[15:20] Al Sonic: I came here because I have an interesting case to ask about where crashing is consistently occurring to one computer, on the main grid viewer. The newest computer, but we don't usually run Vista on it. I updated the graphics driver but that didn't help.
[15:20] Torley Linden: Hm.
[15:20] Bridie Linden: Hi Al
[15:20] Torley Linden: I really would like to see more people having this same problem report it independently --
[15:20] Al Sonic: Hi Bridie.
[15:20] Torley Linden: otherwise it's really hard to confirm.
[15:20] Bridie Linden: We're going through the agenda here:http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda
[15:21] Al Sonic: Ah.
[15:21] Bridie Linden: could we save some time for you @ the end of the hour?
[15:21] Iridium Linden: Do you have a JIRA task for that?
[15:21] Al Sonic: Sure, whatever works for you.
[15:21] Bridie Linden: Thx Al
[15:21] Torley Linden: The Voice ports question is answered here tho: http://wiki.secondlife.com/wiki/Voice_FAQ
[15:21] Iridium Linden: So what are we doing with VWR-1690?
[15:21] Bridie Linden: Good question
[15:21] Dzonatas Sol: can't repro
[15:21] Goldvald Enoch: No voice for GNU/Linux?
[15:22] WarKirby Magojiro: He links to another issue
[15:22] WarKirby Magojiro: which seems to be resolved
[15:22] Bridie Linden: Do we have any volunteers to follow up about 1690?
[15:22] Torley Linden: I see that one...
[15:22] Iridium Linden: Needs more info?
[15:22] Rob Linden: anyone want to volunteer to follow up with PlanetThoughts...maybe IM this person?
[15:22] Bridie Linden: with PlanetThoughts Raymaker
[15:23] Bridie Linden: I think so Iridium
[15:23] WarKirby Magojiro: not having that problem
[15:23] Simon Linden: I'll add a comment about our FAQ page, which has some of the answers
[15:23] Iridium Linden: kk
[15:23] Simon Linden: like the ports
[15:23] Torley Linden: Simon, you're adding the Voice FAQ link? OK.
[15:23] Bridie Linden: I'll ping Aric about it when he's back next week
[15:23] Iridium Linden: Moving on to VWR-2137?
[15:23] Simon Linden: Torley: yes
[15:23] Torley Linden: Thanks! Moving on...
[15:23] Bridie Linden: Yes!
[15:23] Goldvald Enoch: What about voice for GNU/Linux?
[15:24] Dzonatas Sol: 2137, as noted, seems specific to that machine
[15:25] Iridium Linden: So shall we resolve?
[15:25] Dzonatas Sol: perhaps as duplicate is possible
[15:25] Dzonatas Sol: *if
[15:26] WarKirby Magojiro checks the related isue
[15:26] Namii Yoshikawa: .............another sim crash
[15:26] Namii Yoshikawa: booger >>
[15:26] Placid Kidd: hard to diagnose one instance when the user admits he has an equivalent working system
[15:26] Bridie Linden: Right Placid
[15:26] Torley Linden: *catches up*
[15:27] Bridie Linden: welcome back Rob
[15:27] Placid Kidd: some merit in having the user do further investigation to determine differences between his machines
[15:27] Dzonatas Sol: Does the internal issue, SL-50954, seem like a duplicate of 2137?
[15:27] Goldvald Enoch: Crashed ...
[15:27] Torley Linden: Hmmm... yes... sounds like it.
[15:28] Torley Linden: Er, I didn't mean that in reference to you, Dz.
[15:28] Goldvald Enoch: Did we get any response on unknown bug number .. no voice on GNU/Linux? (I might find the bug number)
[15:28] Wyn Galbraith is late.
[15:28] Iridium Linden: Welcome, Wyn.
[15:28] WarKirby Magojiro: It seems rather hard to work with these bugs that are such isolated cases
[15:28] Bridie Linden: Hiya Wyn
[15:28] Wyn Galbraith was building go distracted.
[15:28] Torley Linden: Goldvald, our current meeting is to focus on Viewer Crashes -- but re: Voice on Linux, https://jira.secondlife.com/browse/VWR-210 , I'd recommend asking Tofu Linden for more info.
[15:29] Rob Linden: Goldvald: offtopic for here. short answer, coming soon
[15:29] Bridie Linden: So, should we resolve 2137 as a dupe, needs more info or cannot repro?
[15:29] Goldvald Enoch: Thanks.
[15:29] Placid Kidd: I'd suggest user needs to determine the difference in his configurations and submit more info
[15:29] WarKirby Magojiro: I'd say cannot repro
[15:29] Torley Linden: I wonder if Adam Marker has been using the same headset with both systems.
[15:30] Torley Linden: I'll leave a comment to clarify that.
[15:30] Torley Linden: Needs More Info sounds reasonable.
[15:30] Bridie Linden: Placid would you like to add your comments
[15:30] Dzonatas Sol: 2137 may be a network issue, there is a small hint of it on 2015... hmm... ya need more info
[15:30] Iridium Linden: VWR-1090
[15:30] Bridie Linden: Sounds good Torley
[15:31] Placid Kidd: as I said, put the onus on the user to provide more detail of system difference for now
[15:31] Bridie Linden wipes brow
[15:31] Daedalus Young: 1090 is about 1.16
[15:31] Cyd Bergamasco shouts: Booooring
[15:31] Placid Kidd: if they don't wish to pursue it can be closed as can't reproduce later
[15:31] Daedalus Young: we've progressed much since then
[15:31] WarKirby Magojiro: definitely close
[15:31] Kooky Jetaime: if you are bored, feel free to leave Cyd
[15:31] Daedalus Young: no new comments, no votes, old viewer
[15:31] Iridium Linden: Resolve?
[15:32] Bridie Linden: Yup
[15:32] Iridium Linden: VWR-1257
[15:32] Torley Linden: Sounds good to me...
[15:32] Cyd Bergamasco: fine ... now i know ... somebody can reach me ...
[15:33] WarKirby Magojiro: oh
[15:33] Bridie Linden: Resolve 'needs more info'
[15:33] WarKirby Magojiro: I get this too
[15:33] Torley Linden: OK.
[15:33] Daedalus Young: hm, we've had SL crash when minimized on Mac earlier, I think that was fixed
[15:33] Dzonatas Sol: yep.. nmi
[15:33] Simon Linden: Should also note that they get logged off due to inactivity...
[15:33] Daedalus Young: crash was on receiving IM
[15:33] Bridie Linden: Good point Simon
[15:33] Placid Kidd: regardless, he was asked for more info and didn't respond so close as unresolved
[15:34] Rosen Janus: Yeah, but if it logged off due to inactivity, it should have came with a notice.
[15:34] WarKirby Magojiro: He was camping , it seems -_-
[15:34] Goldvald Enoch: The viewer currently tends to crash when you quit.
[15:34] Daedalus Young: true, Rosen, and the viewer does not shut down then
[15:34] Torley Linden: Yeah, doesn't sound like an actual crash...
[15:34] Bridie Linden: 1257 doesn't look like it was ever resolved before...
[15:34] Torley Linden: more like a faux-crash.
[15:34] Daedalus Young: plus, we just don't know what made it crash or quit
[15:35] Torley Linden: :p
[15:35] Torley Linden: Yeah.
[15:35] Torley Linden: Too vague!
[15:35] Dzonatas Sol: The viewer should ask to "continue" before shutdown if logged out for inactivity
[15:35] Bridie Linden: It's old, but let's get more info, yes?
[15:35] Iridium Linden: Sounds like Needs more info.
[15:35] WarKirby Magojiro: I think it does
[15:35] Goldvald Enoch: Btw .. do you guys actually use the crashdumps we send? If not, I want to save the time and bandwidth it takes.
[15:35] Iridium Linden: VWR-1744
[15:35] Torley Linden: Needs More Info, and I'll remove Crashes component for the time being.
[15:35] Simon Linden: yes we do
[15:35] Bridie Linden: Yes Goldvald!
[15:35] WarKirby Magojiro: they wouldn't be there if they didn't use them
[15:36] Bridie Linden: :)
[15:36] Goldvald Enoch: Cool .. Igave you a lot to look at :)
[15:36] Mick Paulse: hi
[15:36] Bridie Linden: Hiya Mick - we're in the middle of a bug triage
[15:36] Kerutsen Sellery: hi.
[15:36] Bridie Linden: http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda
[15:36] Rosen Janus: Yeah, there's a Linden I met that reads through the stack traces.. or however he put it, of crashes. =) Some Lindens never get on much thanks to it.
[15:36] Mick Paulse: what
[15:36] Goldvald Enoch: SOmetimes I have to kill the viewer with signal 15 ... I hope that doesn't ruin the dump.
[15:36] Dzonatas Sol: I'm still here, can't repro
[15:37] Rosen Janus: Signal 15?
[15:37] Goldvald Enoch: SIGTERM
[15:37] Goldvald Enoch: Tells the viewer to shut down basicly.
[15:37] Iridium Linden: Are we looking at VWR-1744?
[15:37] Goldvald Enoch: Dunno what it relates to on WIndows.
[15:37] Placid Kidd: should bug logging request more info? surely at a minimum a user should be asked whether the problem is repeatable
[15:37] Bridie Linden: What were you trying to repro Dz?
[15:37] Torley Linden: I am, Iridium.
[15:37] Iridium Linden: kk
[15:37] WarKirby Magojiro looks
[15:37] Bridie Linden: yes, on 1744
[15:37] Dzonatas Sol: 1744, can't repro
[15:37] Torley Linden: Yeah I can't repro that either. No comments, no votes.
[15:38] Iridium Linden: Close, can't repro.
[15:38] Iridium Linden: kewl
[15:38] Simon Linden: I tried as well, no repro
[15:38] Bridie Linden: Great
[15:38] WarKirby Magojiro: no repro
[15:38] Iridium Linden: VWR-396
[15:38] Daedalus Young: there would've been votes and comments if it happened on everyone's Win system, I think
[15:38] Torley Linden: *marks VWR-1744*
[15:38] Kerutsen Sellery: in windows, a SIGTERM would be more like clicking "end task" in the task manager
[15:38] Daedalus Young: 396 I left a comment on a while ago, no response yet
[15:38] Rosen Janus: Well, my Library's back in the inventory now. o_O
[15:38] Daedalus Young: a month ago even
[15:38] Rosen Janus: Must've been the maintenance.
[15:39] Bridie Linden: Resolve 396 as cannot repro?
[15:39] Torley Linden: Wow, that's kind of an old issue...
[15:39] Torley Linden: Dates back from April!
[15:39] Al Sonic: Hm, usually if I end task like that, it asks me next time I load up SL, whether I want to report a crash.
[15:39] Torley Linden: Yeah, Cannot Repro sounds good to me.
[15:39] Goldvald Enoch: 1744 looks like Microsoft bug to me .. maybe directX :P
[15:39] Torley Linden: Thanks for commenting there, Daedalus.
[15:39] Bridie Linden nods
[15:39] Iridium Linden: We're discussing 396, Goldvald.
[15:39] Rosen Janus: I need to log on to JIRA to find these. XD
[15:39] WarKirby Magojiro: click the prim
[15:39] Goldvald Enoch: OK. I'm too slow
[15:40] Iridium Linden: Hopefully.
[15:40] WarKirby Magojiro: on Bridie's right
[15:40] Simon Linden: xpcom_core.dll is from Mozilla, fwiw
[15:40] Daedalus Young: ah yes, yw, we were already on viewer 1.18 then
[15:40] Iridium Linden: VWR-396
[15:40] Torley Linden: Hmmm Simon... that reminds me of something...
[15:40] Goldvald Enoch: https://jira.secondlife.com/browse/VWR-396
[15:40] Daedalus Young: I found more of such cases for other programs on Google. all gave the link to the dll download
[15:41] Simon Linden: If SL needs it, that DLL should be in our download
[15:41] Iridium Linden: omg, I love your watch, Torley.
[15:41] Rob Linden is interested in what Torley is reminded of
[15:41] WarKirby Magojiro agrees
[15:41] Iridium Linden: That's amazing.
[15:41] Torley Linden: I wonder if that's the issue 'round 1.14 where some Mozilla libraries for the in-viewer browser were inadvertently missing but added in quickly after... ?
[15:41] Rosen Janus: o_o Meh. SL seems to eat up whatever memory you have. No matter if you have 512 MB or 2GB. XD Even with the memory patch.
[15:41] WarKirby Magojiro: Not for me, Rosen
[15:41] Torley Linden: Internally, SL-10910
[15:41] Simon Linden: Sounds like it - the report's from 1.14.0
[15:41] Torley Linden: May be related.
[15:41] Dzonatas Sol crashed
[15:41] WarKirby Magojiro: Memory footprint is currentl.y 722Mb for me
[15:42] Rob Linden: Torley...good catch, you're probably right
[15:42] Torley Linden: In any case that's long in the past now...
[15:42] WarKirby Magojiro has 4096 Mb of ram
[15:42] Mick Paulse: hi
[15:42] Mick Paulse: how are you?
[15:42] Rosen Janus: On my computer, SL uses just around 320,000K of memory. And it spikes higher with my friend's 2GB one.
[15:42] Rosen Janus: I have 512MB RAM by the way
[15:42] Bridie Linden: You got 396 Torley?
[15:42] Simon Linden: Bridie - 396 should be "can't repro" or "need more" if they still have this problem
[15:42] Torley Linden: Yup!
[15:43] Torley Linden: 396 as Can't Repro.
[15:43] Bridie Linden: Great
[15:43] Rosen Janus: 4GB of RAM?! o.< I'd like to hve your computer.
[15:43] Iridium Linden: VWR-1587
[15:43] Torley Linden: Thanks for filling in the missing peices!
[15:43] WarKirby Magojiro: :D
[15:43] WarKirby Magojiro: Ram's pretty cheap
[15:43] Torley Linden: I have 4 GB of RAM too but only 3.something GB addressable by 32-bit Windows XP SP2...
[15:43] Rosen Janus: o.O Odd. None of the pages are coming up.
[15:43] Dzonatas Sol: we just saw a similar trace, right?
[15:43] Torley Linden: Rosen, what are you seeing instead, blanks?
[15:43] WarKirby Magojiro: The box is slow
[15:43] Simon Linden: That's old, let's see if they still have the crash
[15:44] Kerutsen Sellery: i had to right click the box and "touch" it to get the url.
[15:44] Rob Linden: Rosen, does http://jira.secondlife.com/ come up?
[15:44] Bridie Linden: Yup, what Simon said
[15:44] Rosen Janus: The program isn't even loading, which is normal, but it's taking logner than usual
[15:44] WarKirby Magojiro: we really need a better system than that box
[15:44] WarKirby Magojiro: one with multiple buttons, and an indicator showing whn in use.
[15:44] Torley Linden: :)
[15:44] Torley Linden: Evolution of tools.
[15:44] WarKirby Magojiro: Shouldn't be too hard to design
[15:45] Torley Linden: VWR-1587 as Cannot Reproduce, then?
[15:45] Bridie Linden: WarKirby - volunteering to build? :)
[15:45] Kerutsen Sellery: let's put in a capuccino machine while we're at it :)
[15:45] Bridie Linden: Yes, Torley
[15:45] WarKirby Magojiro: Do you have the souce code of that box?
[15:45] Torley Linden: K. Done.
[15:45] Iridium Linden: VWR-1848
[15:45] Daedalus Young: the box may only look at llDetectedKey(0)
[15:45] Bridie Linden: Sounds great kerutsen
[15:46] Simon Linden: Let's import this one as a usability issue - needs a progress bar
[15:46] WarKirby Magojiro agrees
[15:46] Torley Linden: Hmmm OK, it's not a crash per se, but an Rx one...
[15:46] Iridium Linden: Shall I change the component?
[15:46] Goldvald Enoch: Rx?
[15:46] Torley Linden: Please do! User Interface be it.
[15:46] Torley Linden: Rx = Resident eXperience.
[15:46] Daedalus Young: a progress bar on sent snapshots would be cool too, while we're at it :P
[15:46] Goldvald Enoch: Ahh.. impatient user!
[15:46] Torley Linden: Haha you and me both, Daedalus.
[15:46] Goldvald Enoch: Common problem :/
[15:46] Bridie Linden: Good Torley
[15:47] Torley Linden: Let me know after you change that Iridium and I'll import.
[15:47] Iridium Linden: Changed
[15:47] Torley Linden: I'll put it in Benjamin Linden's queue (he does UI bug triages on Tuesday).
[15:47] Torley Linden: Thanks!
[15:47] Iridium Linden: VWR-1343
[15:49] Torley Linden: This is a "fancy" feature involving 3rd-party peripherals... we haven't had a lot of demand for it but in the future, it's likely stuff like this (albeit less clunky), haptic controllers, etc. will grow in popularity.
[15:49] WarKirby Magojiro nods
[15:49] Connecting to in-world Voice Chat...
[15:49]  Connected
[15:50] Iridium Linden: VWR-1564
[15:50] Dzonatas Sol: resolve/will get back to this
[15:50] Dzonatas Sol: =p
[15:50] WarKirby Magojiro: This place looks wonderful at midnight
[15:50] Rosen Janus: Hm. o.O Now I'm curious as to whether SL will work with a Quadro.
[15:50] Simon Linden: Let's import this
[15:50] Torley Linden: OK Simon... VWR-1343 you mean?
[15:50] Torley Linden: What are we doing with VWR-1343?
[15:50] Simon Linden: Uh, the 3d stuff should be imported too
[15:50] Torley Linden: Rosen, I know it has for some, but we haven't tested that.
[15:50] Iridium Linden: Ah, kk.
[15:50] Bridie Linden: Why Simon?
[15:50] Goldvald Enoch: I think someone ran the viewer on a quadro mac.
[15:51] WarKirby Magojiro: what does the local argument do ?
[15:51] Iridium Linden: Import 1343 and 1564, Simon?
[15:51] Simon Linden: It will probably get low priority, but I'd work on it if someone will buy me the hardware :)
[15:51] Torley Linden: Hahaha.
[15:51] Torley Linden: 3deeeeee!
[15:51] Goldvald Enoch: I have not tried to start the viewer with "-local"
[15:51] Simon Linden: On 1564, I think "-local" is obsolete, so we shoudl remove it
[15:51] Torley Linden: OK, *imports VWR-1343* I'll look at 1564 shortly too.
[15:51] WarKirby Magojiro: what was it's function ?
[15:51] Iridium Linden: By remove you mean resolve it?
[15:52] Rosen Janus: o.O The only problems I have is when I resize the screen, there's a grey, staticy-like look for a second, then it returns to normal.
[15:52] Simon Linden: Something about running a local server during development
[15:52] Rosen Janus: graphics problem*
[15:52] Iridium Linden: VWR-1564 for the box.
[15:52] Kerutsen Sellery: btw.....it looks like the box is taking everything from the VWR- up to the next space....
[15:52] Simon Linden: Yes, remove "-local" from the source code since it's not working nor used
[15:53] Bridie Linden: Iridium, I think Simon meant we should remove the code for -local
[15:53] Iridium Linden: Ah, I get it, lol.
[15:53] Iridium Linden: Yeah
[15:53] Torley Linden: Ok, so import VWR-1564 and make note of removing "-local".
[15:53] Bridie Linden nods
[15:53] Simon Linden: Torley - you can assign that to me
[15:53] Iridium Linden: VWR-1969
[15:53] Torley Linden: Will do Simon, thanks!
[15:53] Daedalus Young: ah, good year, 1969
[15:53] Goldvald Enoch: heh .. just my thought :)
[15:54] WarKirby Magojiro: this is somewhat hard to read
[15:54] WarKirby Magojiro: since then, or with the download of SL V 1.18.0.5 the systems srucks after several seconds
[15:54] WarKirby Magojiro: "srucks" ?
[15:54] Goldvald Enoch: This one seems hard to reproduce.
[15:54] Kerutsen Sellery: quit picking on the typos :)
[15:54] Kerutsen Sellery: "sticks" or "sucks"...either one works :)
[15:55] Goldvald Enoch: Clearing the cache would probably help.
[15:55] Dzonatas Sol commented
[15:55] Goldvald Enoch: nah .. he tried that.
[15:55] Iridium Linden: Thanks, Dz!
[15:55] Torley Linden: Hahaha Kerutsen.
[15:55] Iridium Linden: So what shall we do with this one? Needs more info?
[15:55] Goldvald Enoch: I actually have the same expirience.
[15:55] WarKirby Magojiro: needs more english, too :)
[15:56] Goldvald Enoch: When I have complex hair, and zoom in ..
[15:56] Goldvald Enoch: random polygones appears on my screen.
[15:56] Torley Linden: He says it's working well in other games but I wonder if he's stress-tested it in a benchmark app...
[15:56] Rob Linden wonders if there's a bug in the latest driver for that card
[15:56] Goldvald Enoch: in very short time.
[15:56] Goldvald Enoch: Removing the hair helped ...
[15:56] Bridie Linden: Goldvald, would you like to add your comments to 1969?
[15:56] Torley Linden: He should run it through the NVIDIA Control Panel's system stability checker if possible.
[15:56] Rob Linden: I'd bet if the video card was just replaced by a Dell tech, that the driver might have been touched
[15:56] Goldvald Enoch: I think its hard to repoduce, and its probably a driver issue.
[15:56] Bridie Linden: Good idea Torley
[15:57] Bridie Linden: I agree
[15:57] WarKirby Magojiro: :O
[15:57] Torley Linden: But in any case, yes, looks like we need more info -- thanks for adding comments!
[15:57] Al Sonic: 0.o
[15:57] Torley Linden: Oh dear!
[15:57] Iridium Linden: haha
[15:57] WarKirby Magojiro: restart ?
[15:57] Kooky Jetaime: Perfect Timing!
[15:57] WarKirby Magojiro: why?
[15:57] Bridie Linden: 5 mins to restart
[15:57] Iridium Linden: One minute before we end.
[15:57] Torley Linden: Haha!
[15:57] Daedalus Young: 5 minutes! we can still make it
[15:57] Kooky Jetaime: End of the meeting it is :)
[15:57] Torley Linden: Mission impossible!
[15:57] Dzonatas Sol: aw!
[15:57] Placid Kidd: ah it happens here too!
[15:57] Bridie Linden: and I promised Al a few mins
[15:57] Simon Linden: Everyone type fast...
[15:57] Iridium Linden: k, so needs more info.
[15:57] Rob Linden: heh....that's one way to make meetings end on time
[15:57] Bridie Linden: Al?
[15:57] Iridium Linden: VWR-1656
[15:57] Iridium Linden: We can get through one or two more.
[15:57] Bridie Linden: Hold off on that Iridium
[15:57] Al Sonic: Well shall I explain now then>?
[15:57] Kerutsen Sellery: lol....something about a linden's place having to be restarted.... :)
[15:58] Bridie Linden: Go Al, go.
[15:58] Kooky Jetaime: Its part of this mornings updates
[15:58] Bridie Linden: :)
[15:58] Al Sonic: Windows XP Professional Version 2002 Service Pack 2 Intel Core 2 CPU 6400 @ 2.13 GHz 1.00 GB of RAM Physical Address Extension
[15:58] Kooky Jetaime: They are doing a rolling
[15:58] Al Sonic: That one computer. Only that new one, not the others.
[15:58] Al Sonic: COnsistently crashes,
[15:58] Kooky Jetaime: Shall we head for home hun?
[15:58] Iridium Linden: Quatro isn't supported.
[15:58] Kerutsen Sellery: k
[15:58] Bridie Linden: Thx all for coming
[15:58] Al Sonic: right when the world should appear.
[15:58] Al Sonic: not on the beta grid.
[15:58] Torley Linden: Good to see you all and it's been really chatty (pleasantly so, hehe) too. =D
[15:58] Al Sonic: Only main grid.
[15:58] Kerutsen Sellery: :)
[15:59] Goldvald Enoch: :)
[15:59] Al Sonic: NVidia 7.
[15:59] Torley Linden: Always cool to see faces I recognize from the Issue Tracker, and some of you I see on other places but haven't been inworld with yet!
[15:59] Al Sonic: I updated the drivers just in case.
[15:59] Iridium Linden: Nvidia NVS Quatro
[15:59] Al Sonic: Didn't work.
[15:59] Iridium Linden: I don't think that's a supported card.
[15:59] Rosen Janus: Ha. o.o It was nice meeting you again, Torley. =3
[15:59] Melah Carter: if I need to speak with a liason how do I do that?
[15:59] Bridie Linden: Al, would you mind following an issue?
[15:59] Iridium Linden: I know it isn't.
[15:59] Torley Linden: Haha you too Rosen. :D
[15:59] Al Sonic: Whatever it takes.
[15:59] Rosen Janus: I'm a fan of yours. X3
[15:59] Torley Linden: Rosen that picture of you on Flickr w/watermelon clothes is of course one of my faves!
[15:59] Bridie Linden: That would really help
[15:59] Torley Linden: Awwwwe!
[15:59] Rosen Janus: XD
[16:00] Torley Linden: Rosen, http://www.flickr.com/photos/45509439@N00/790254201/ ;)
[16:00] Bridie Linden: Al --> jira.secondlife.com
[16:00] Al Sonic: The computer used to run it fine. It seems just a recent viewer issue.
[16:00] Dzonatas Sol: Torley, could you forward https://jira.secondlife.com/browse/VWR-2154 to bHear?
[16:00] Torley Linden: Dz, I can sure get it to Vivox and our Voice Team, yes.
[16:00] Iridium Linden: Leaving 1656 for next time.
[16:00] Dzonatas Sol: ty very much!
[16:00] Iridium Linden: Bye!
[16:00] Al Sonic: So I should write up a report then eh?
[16:00] Rosen Janus: That was a newb avi, though. I'm wanting a more flashy Torley fan custome. XD
[16:00] Torley Linden: OK, two minutes on the clock...
[16:00] Bridie Linden: Ok thanks again all!