Linden Lab Offical:Policy, Service, and Pricing Information

Abuse and Griefing

• Someone in Second Life is doing something that makes the whole region run much more slowly than it should.
• Someone in Second Life is providing information about another Resident's "real world" life.
• Someone in Second Life is taking pictures, screenshots, or video of Residents without their permission, or in private areas.
• What should I do about abuse that moves outside of Second Life?

Account

• Sharing Second Life Accounts
• Contains official instructions for appeals
• What happens to my inventory and Linden dollars if I am permanently banned from Second Life?

Billing

• Usage Fees & U.S. Dollar Charges
• Value Added Tax (VAT) Frequently Asked Questions
• Tickets for Billing and L$ Issues

Communication

• Discussion guidelines
• Twitter
• User Groups
• Blogs, Forums policy

Land

• Technically describes policy, but feels strange as such
• Land cutting
• Linden Home/Covenant
• Mainland policies
• The Special Island Order Form

Maturity

• Contains official definitions of each rating; could be split up

Content and IP

• Intellectual Property

Wagering and Gaming Policy

• Policy Regarding Wagering in Second Life
• Wagering Games FAQ
• This is a new article the explains the new policy re: skill games vs. "games of chance"

For Developers

• Solution Provider Program

ToS and Open Source Terms

• More info about Section 3.2 of the ToS and patents
• More info about Section 3.3 of the ToS and your intellectual property rights
• About CopyBot, similar tools, and the Terms of Service
• Clarifications of ToS
• I want to sell real-life items through Second Life.
• Terms of Service Arbitration FAQ
• Terms of Service FAQ
• Third Party Policy and Viewer Directory FAQ
• API Terms of Use
• For open source Viewer
• GNU General Public License, version 2.0
• GNU Lesser General Public License, version 2.1
• FLOSS exception

Other Official Policy

• Inworld policy on bots
• Does this conflict with the policy regarding inworld banks?
• New Policy Regarding Inworld Banks
• Can I be punished for revealing information about another resident without permission?
• Clarification of policy
• Clarification of policy disallowing ageplay
• Still valid?
• Snapshot and machinima policy
• Clarification of policy

Other

• Judgment call. Not truly policy, but sensitive info.
• Community Partnership Program
• Community Partnership Program/FAQ
• Is it OK to ask other Residents to take surveys?
• Is it OK to log chat with a scripted object?
• Welcome Area Guidelines
• How do I bequeath my Second Life account and assets to another Resident if I die in real life?
• We should really think about a new title for this