Difference between revisions of "Old Knowledge Base"

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{{multi-lang}}__NOTOC__ [[Image:Books-lens-flare.jpg|256px|right|link=Documentation_Team]]
{{#vardefine:baseurl|http://community.secondlife.com}}
<font size="4">'''Welcome to the Knowledge Base, the official source for Second Life help & related information.'''</font>
{{multi-lang}}__NOTOC__  


Need a quick way to get here? Use <font size="4">'''[http://secondlife.com/kb secondlife.com/kb]'''</font> — share this with all your friends!
{{KBcaution|The official Second Life Knowledge Base has moved to the new Second Life Community platform.  Check it out! Go to '''[{{#var:baseurl}}/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb English Knowledge Base]'''


''You'' can edit Knowledge Base articles and make them better! [[KB2Wiki|Learn more]].
Some articles also available in [{{#var:baseurl}}/t5/Deutsch-Knowledge-Base/tkb-p/Deutsch_KB%40tkb Deutsch], [{{#var:baseurl}}/t5/Fran%C3%A7ais-Knowledge-Base/tkb-p/Francais_KB%40tkb Français], [{{#var:baseurl}}/t5/Espa%C3%B1ol-Knowledge-Base/tkb-p/Espanol_KB%40tkb Español], and [{{#var:baseurl}}/t5/Portugu%C3%AAs-Knowledge-Base/tkb-p/Portugues_KB%40tkb Português]
}}


For account-specific issues that need a response, '''[http://secondlife.com/support visit our Support Portal]'''.
Initially, we are moving a subset of Knowledge Base articles from the wiki to the new SL Community Knowledge Base.  We will set up redirects for these wiki articles to their new locations.
Moving forward, we will update and maintain articles on the Community site.


{{KBcaution|[http://secondlife.com/download Viewer 2] was released, which means the [[Documentation Team]] and Resident volunteers are updating old (version 1.23) articles over time.}}
Over the next few weeks, we will review the remaining articles, and move those that are appropriate.  Articles that are highly technical, or that address official pricing or policy issues will remain on the wiki. We will archive or delete outdated articles.


== Fresh tips & tricks ==
For more information , see [[Knowledge_Base/QA|Knowledge Base Questions & Answers]].
 
== The wiki abides! ==
The Second Life Wiki will continue to be an important information resource, including for:
 
* Official policy and product information (see the next section).
* Content for the [[Viewer 2 Help]] system, including the comprehensive glossary.
*[[LSL Portal|LSL documentation]], including language and function references
* Other [[Second Life Develop|developer documentation]] such as that for APIs, advanced content creation, and the like.
*Information on [[Open Source Portal|Viewer open source project]], including [[Project Snowstorm]].
* [[:Category:Release Notes|Second Life Viewer Release Notes]] and [[:Category:Server Release Notes]].
* Transcripts of [[User Groups|user group meetings]].
* Additional Resident-created information that is not suitable for the Knowledge Base.
 
=== What is the Linden Lab Official namespace? ===
 
The '''[[Special:AllPages/Linden_Lab_Official:|"Linden Lab Official" namespace]]''' contains policy and service articles that aren't open for editing because of legal or other reasons.  Residents can be assured that information on these pages reflects the official policy of Linden Lab. Each article in this namespace will have a header and footer that makes this status clear.
 
Thus, we're using the flexibility of the wiki to offer both many pages that can continue to be contributed to by Residents like ''you'', and some that shouldn't be.  [[Editing_guidelines#Namespaces|Learn more about namespaces.]]
 
== Other useful information ==
 
=== Video tips and tricks ===
See the latest tips and tricks from Torley:


'''{{#widget:Feed
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''[[Torley|Tell Torley]] if you have suggestions for hot stuff.''
[[Torley|Tell Torley]] if you have suggestions.
 
== Find stuff ==
 
* '''Use the '''SEARCH''' box on the left''' (this searches the whole Wiki, including KB articles)
* '''[http://blogs.secondlife.com/community/community/tnt/blog/2009/10/20/quicktip-searching-the-knowledge-base-and-wiki-in-viewer Search the Wiki in-Viewer]'''
* '''Click a category:''' (these are being reworked)
 
<table cellspacing="16">
<td width="50%" valign="top">
<div>[[Image:kb-slforbg.gif|link=:Category:Second Life for Beginners]] '''[[:Category:Second Life for Beginners|Second Life for Beginners]]'''</div>
 
<div>[[Image:kb-faqvid.gif|link=]] '''FAQs and Videos'''</div>
:* [[:Category:FAQs|FAQs]]
:* [http://secondlife.com/video Video Tutorials]
 
<div>[[Image:kb-slrole.gif|link=]] '''Second Life by Role'''</div>
:* [[:Category:Business Owners|Business Owners]]
:* [[:Category:Creators|Creators]]
:* [[:Category:Educators|Educators]]
:* [[:Category:General Information|General Information]]
:* [[:Category:Landowners|Landowners]]
:* [[Solution Providers]]
 
<div>[[Image:kb-lindendollars.gif|link=:Category:Linden Dollars (L$)|Linden Dollars (L$)]] '''[[:Category:Linden Dollars (L$)|Linden Dollars (L$)]]'''</div>
:* [[:Category:General L$ Information|General L$ Information]]
:* [[:Category:L$ Transactions Between Residents|L$ Transactions Between Residents]]
:* [[:Category:LindeX|LindeX]]
 
<div>[[Image:kb-land.gif|link=]] '''Land'''</div>
:* [[:Category:Information for Landowners|Information for Landowners]]
:* [[:Category:Information for Renters|Information for Renters]]
 
<div>[[Image:kb-abuse.gif|link=:Category:Abuse and Griefing|Abuse and Griefing]] '''[[:Category:Abuse and Griefing|Abuse and Griefing]]'''</div>
:* [[:Category:Dealing with Griefers|Dealing with Griefers]]
:* [[:Category:Disputes Between Residents|Disputes Between Residents]]
 
<div>[[Image:kb-inventory.gif|link=:Category:Inventory Management|Inventory Management]] '''[[:Category:Inventory Management|Inventory Management]]'''</div>
 
<div>[[Image:kb-yourav.gif|link=]] '''Your Avatar'''</div>
:* [[:Category:General Avatar Information|General Avatar Information]]
:* [[:Category:Making Your Avatar Fancy|Making Your Avatar Fancy]]
:* [[:Category:Moving Around|Moving Around]]
 
<div>[[Image:kb-groups.gif|link=:Category:Groups|Groups]] '''[[:Category:Groups|Groups]]'''</div>
 
<div>[[Image:kb-creatingthings.gif|link=]] '''Creating Things'''</div>
:* [[:Category:Building Objects|Building Objects]]
:* [[:Category:Coding Scripts|Coding Scripts]]
:* [[:Category:Filming Audiovisual Extravaganzas|Filming Audiovisual Extravaganzas]]
:* [[:Category:Making Clothing|Making Clothing]]
:* [[:Category:Working with Textures|Working with Textures]]
</td>
<td valign="top">
<div>[[Image:kb-menucontrols.gif|link=:Category:Menus and Controls|Menus and Controls]] '''[[:Category:Menus and Controls|Menus and Controls]]'''</div>
 
<div>[[Image:kb-softwarequestions.gif|link=]] '''Second Life Software Questions'''</div>
:* [[Issue Tracker]]
:* [[:Category:General Second Life Software Information|General Second Life Software Information]]
:* [[:Category:Improving Performance|Improving Performance]]
:* [[Downloads|Optional Viewers]]
:* [[:Category:Using External Applications|Using External Applications]]
 
<div>[[Image:kb-hardwarequestions.gif|link=:Category:Hardware Questions|Hardware Questions]] '''[[:Category:Hardware Questions|Hardware Questions]]'''</div>
 
<div>[[Image:kb-help.gif|link=]] '''Help with Common Problems'''</div>
:* [[:Category:Avatar|Avatar]]
:* [[:Category:General Help|General Help]]
:* [[:Category:Inworld|Inworld]]
:* [[:Category:Error Messages|Error Messages]]
:* [[:Category:Performance|Performance]]
 
<div>[[Image:kb-youraccount.gif|link=]] '''Your Account'''</div>
:* [[:Category:Billing Issues|Billing Issues]]
:* [[:Category:My Account|My Account]]
 
<div>[[Image:kb-legalmatters.gif|link=]] '''Legal Matters'''</div>
:* [[Linden Lab Official:Online Safety Guidelines|Policies and Guidelines]] and [[:Category:Policies|more policies]]
:* [[:Category:Legal Questions|Legal Questions]]
:* [[:Category:Problems or Questions Outside Second Life|Problems or Questions Outside Second Life]]
 
<div>[[Image:kb-kbsuggestion.gif|link=:Category:Ticket Types and Support Services|Ticket Types and Support Services]] '''[[:Category:Ticket Types and Support Services|Ticket Types and Support Services]]'''</div>
 
<div>[[Image:kb-xstreet.png|link=:Category:Xstreet]] '''[[:Category:Xstreet|Xstreet Help]]'''</div>
 
 
: You can also [[:Category:Knowledge Base|browse all articles]].
 
: ''Want to talk to a real person?'' '''[http://blogs.secondlife.com/community/answers Ask on Second Life Answers!]''' — some of the best bits get compiled into Wiki articles.
<td>
</table>
 
== These pages are always useful ==
 
So bookmark 'em!
 
* '''[http://status.secondlifegrid.net/ Grid Status Reports]''' - Breaking news of downtime and other issues affecting the Second Life grid are posted here.


== [[Knowledge_Base/QA|Questions & Answers]] ==
=== Grid status report ===


^ Click through to learn more.
If you want to find out the status of the Second Life grid, see the '''[http://status.secondlifegrid.net/ Grid Status Reports] page for breaking news of downtime and other issues affecting the Second Life grid.


[[Category:Knowledge Base Policy]]
[[Category:Knowledge Base Policy]]
[[Category:Knowledge Base]]
[[Category:Knowledge Base]]
[[Category:KB Migration to Community Platform]]

Revision as of 10:49, 2 March 2011

KBcaution.png Important: The official Second Life Knowledge Base has moved to the new Second Life Community platform. Check it out! Go to English Knowledge Base.

Some articles also available in Deutsch, Français, Español, and Português

Initially, we are moving a subset of Knowledge Base articles from the wiki to the new SL Community Knowledge Base. We will set up redirects for these wiki articles to their new locations. Moving forward, we will update and maintain articles on the Community site.

Over the next few weeks, we will review the remaining articles, and move those that are appropriate. Articles that are highly technical, or that address official pricing or policy issues will remain on the wiki. We will archive or delete outdated articles.

For more information , see Knowledge Base Questions & Answers.

The wiki abides!

The Second Life Wiki will continue to be an important information resource, including for:

What is the Linden Lab Official namespace?

The "Linden Lab Official" namespace contains policy and service articles that aren't open for editing because of legal or other reasons. Residents can be assured that information on these pages reflects the official policy of Linden Lab. Each article in this namespace will have a header and footer that makes this status clear.

Thus, we're using the flexibility of the wiki to offer both many pages that can continue to be contributed to by Residents like you, and some that shouldn't be. Learn more about namespaces.

Other useful information

Video tips and tricks

See the latest tips and tricks from Torley:

Tell Torley if you have suggestions.

Grid status report

If you want to find out the status of the Second Life grid, see the Grid Status Reports page for breaking news of downtime and other issues affecting the Second Life grid.