Difference between revisions of "Knowledge Base Migration to Community Platform"
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* '''[[LLO_Article_Survey_for_Community_Platform_Migration#Linden_Lab|Linden Lab]]''' - alternative: "Linden Lab Programs" or "Linden Lab XXX Programs" | * '''[[LLO_Article_Survey_for_Community_Platform_Migration#Linden_Lab|Linden Lab]]''' - alternative: "Linden Lab Programs" or "Linden Lab XXX Programs" | ||
* '''[[LLO_Article_Survey_for_Community_Platform_Migration#Search_and_Events|Search and Events]]''' | * '''[[LLO_Article_Survey_for_Community_Platform_Migration#Search_and_Events|Search and Events]]''' | ||
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Media.2C_music.2C_and_sound|Media, music, and sound]]''' | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Media.2C_music.2C_and_sound|Media, music, and sound]]''' - too specific? | ||
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Troubleshooting|Troubleshooting]]''' | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Troubleshooting|Troubleshooting]]''' - this doesn't seem terribly useful as a label. | ||
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Technical|Technical]]''' - How about "Computer equipment and hardware" | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Technical|Technical]]''' - How about "Computer equipment and hardware" | ||
** Network related issues | ** Network related issues | ||
Revision as of 12:21, 10 March 2011
On March 2d, 2011, Linden Lab opened its new Community Platform for forums, blogs, and the Second Life Knowledge Base. We are migrating most of the articles in the KB to the new platform. Very technical articles, and those that contain official policy, product, or pricing information will remain on the wiki, the latter in the "Linden Lab Official" namespace.
Article survey
Before migrating articles from the wiki, we are reviewing them to ensure we don't waste time on articles that are completely out of date. We will either delete or archive old outdated content. Some articles may be generally accurate, but just need updating for Viewer 2; we will move these and update them in the Lithium system.
Broadly, there are two sets of articles to review:
- Linden Lab Official articles that may contain official policy, product, and pricing info. Many of these articles actually do not contain such information and thus are candidates for migration; many others are obsolete.
- Knowledge Base articles.
The end result of this whole process is that every KB and LLO article should either:
- Move to the community platform
- Remain on the wiki in the LLO namespace (locked from general editing except by Lindens)
- Remain on the wiki in the main namespace (open for editing by anyone)
- Be deleted or archived; use Template:Archive to mark article as archived.
Landing page: Linden Lab Offical:Policy, Service, and Pricing Information.
Labels
These are the labels defined so far in new community platform :
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Candidates for new labels
- Knowledge Base should probably be broadened to Community Platform to include these articles.
- Customer Support. See list of articles
Here are some others that we should discuss:
- Linden Lab - alternative: "Linden Lab Programs" or "Linden Lab XXX Programs"
- Search and Events
- Media, music, and sound - too specific?
- Troubleshooting - this doesn't seem terribly useful as a label.
- Technical - How about "Computer equipment and hardware"
- Network related issues
- Hardware and OS issues
- Performance
Migration batches
We are doing the migration in batches. The first batch consisted of 83 articles in English, plus a number of translated articles in German, French, Spanish, and Portuguese, for a total of 212 articles. See Category:Knowledge_Base_2 for a complete list.
Second batch
Tentatively propose to migrate the second batch the week of Mar. 20. Some candidate articles in this batch include:
- Search and events
- More griefing and abuse articles.
Third batch
TBD.