Difference between revisions of "Graphics cards"

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This page is for detailing compatibility issues that certain graphics cards have with Second Life. Note that officially, we only support what's listed on our [http://secondlife.com/corporate/sysreqs.php System Requirements]. However, we understand some Residents want to run SL on unsupported configurations — your results may vary, but hopefully sharing info will give you a better idea of what to expect.
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== Drivers ==
We ''highly'' recommend updating to the newest stable versions:
 
* [http://www.nvidia.com/content/drivers/drivers.asp Download Nvidia drivers]
* [http://ati.amd.com/support/driver.html Download ATI drivers]
 
[http://secondlife.com/knowledgebase/article.php?id=001 More info.]
 
== Help resources ==
* '''[http://secondlife.com/knowledgebase/ Knowledge Base]''' - Repository of support articles you can search. For example, "[http://secondlife.com/knowledgebase/search.php?query=graphics&submit=Go graphics]". Some relevant articles include:
** [http://secondlife.com/knowledgebase/article.php?id=003 What is a graphics card? Will mine work with Second Life?]
** [http://secondlife.com/knowledgebase/article.php?id=023 Intel Extreme graphics issues]
** [http://secondlife.com/knowledgebase/article.php?id=300 Invisible avatar? Try these things!] 
** [http://secondlife.com/knowledgebase/article.php?id=405 Why is my avatar yellow/green/some other loud color/horribly deformed?] - Basically, go to Edit menu > Preferences > Graphics Detail tab and uncheck "Avatar Vertex Program". Generally, updating your drivers fixes this.
** [http://secondlife.com/knowledgebase/article.php?id=019 Errors that mention GDI Generic]
 
* '''[https://wiki.secondlife.com/wiki/Issue_tracker Public Issue Tracker]''' - We use this to help us identify bugs to be fixed. Search for terms like the model of your graphics card (e.g., "X1600" or "GeForce") or related keywords (e.g., "invisible AND avatar"). You can also report a new issue and discuss it with fellow Residents.
 
* '''[http://blog.secondlife.com/ Official Linden Blog]''' - You can [http://blog.secondlife.com/?s=graphics search] this too. Of recent particular interest is:
** [http://blog.secondlife.com/2007/03/28/1140-known-issues-drivers-vbo-ati-x300x600-notebooks-and-other-woes/ 1.14.0 Known Issues: Drivers, VBO, ATI X300/X600 notebooks, and other woes]
 
* '''[http://forums.secondlife.com/forumdisplay.php?f=296 Technical Talk forums]''' - The forums are [http://forums.secondlife.com/search.php? searchable]. Lindens don't really check here.
 
You can also contact our [http://secondlife.com/community/support.php Support]. Remember that specific details, and [https://wiki.secondlife.com/wiki/QA solid reproductions] when there are bugs, help us help you.
 
== Personal experiences ==
If you're having problems with a specific graphics card, please share your details on [[Talk:Graphics Cards]].
 
My old '''AMD 1.3GHz, GeForce 3''' system and would crash when many objects or people were in view. Games such as Far Cry and UT 2004 also crashed. I found that if I ran these really old (2003) video drivers (http://www.nvidia.com/object/winxp-2k_44.03.html) SL would run stable, but any newer drivers would crash. If you have a old (1 - 1.5 GHz) AMD and a GeForce 2,3, or 4 that's crashing, please send in the crash reports and then IM me. Alternately, try the old nVidia drivers. [[User:Dan Linden|Dan Linden]]

Latest revision as of 10:25, 2 March 2011

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