Difference between revisions of "Instant Messaging (IM) FAQ"

Latest revision as of 10:25, 2 March 2011

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-This article answers some frequently asked questions about IM communication inworld.
-==Is there a cap or limit on IMs?==
-There are two that you might find yourself concerned with:
-* The number of IMs an object can send in one hour is 5000.
-* The number of incoming IMs we store for each Resident is 25. This number includes inventory transfers, group invitations, and group notifications as well as instant messages.
-==What happens if I'm offline and I get more than 25 IMs?==
-Incoming IMs over the 25-message limit are bounced; you won't be able to read or retrieve them inworld. If you have [[IM to Email]] forwarding turned on, however, incoming IMs will be forwarded to your email regardless of whether you've hit the cap.
-==Is there a way to get rid of a backlog of IMs without going inworld?==
-Currently, there is not. You'll have to log in and clear them out by hand.
-==How long are my IMs stored?==
-IMs are retained for 31 days. If you have not logged into your account within 31 days to view your IMs they will no longer be available.
-==Are IMs encrypted?==
-IMs between Residents inworld aren't encrypted. Text chat is not encrypted, either.
-[[Category:FAQs]]
-[[Category:Chat and IM]]
-[[Category:General Avatar Information]]
-[[Category:Menus and Controls]]
-[[Category:Knowledge Base]]