Linden Lab Official:Information on wire transfers

This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.

Anyone can put money on account by sending Linden Lab a bank wire. This article explains how to set up wire transfers. Please read and follow these instructions carefully.If you are wiring money to pay for a Private Region (island), you should wire the money before ordering through our Land Store, or place a special order through our invoicing system. Delivery time for islands ordered through our invoicing system is longer than through the Land Store. If you choose to use our invoicing system, you will need your invoice number in order to complete the wire transfer. To transfer funds into your Second Life account by wire transfer, you must transfer the funds to Linden Lab's bank. Once you submit a ticket for a wire transfer (explained below), we will provide you with the information necessary to make the wire transfer. You should initiate the transfer with your bank promptly. Delays in initiating your transfer will delay delivery of your funds and processing of any island orders. Because of the high fees we incur in receiving funds by wire, there is a US$25.00 fee to put money on account with us via wire. There is also a minimum amount (US$100.00) required to credit your account.

If, for example, you want to put US$100.00 on account with us, you'll need to wire us US$125.00. Wires can take up to five (5) business days to post to your account -- possibly more for international wires. For wires from European Union VAT jurisdictions, if you are or will conduct any revenue-generating activity with this purchase, please include the applicable VAT amount in addition to the net wire amount and wire fees. Please also kindly provide us with your VAT registration number.

Funds transferred must be in US$ currency.To submit a request for a wire transfer:

1. Go to the Second Life Support Portal and make sure you're logged in.
2. Click Submit a Ticket.
3. From the Ticket Type dropdown, select Billing and L$.
4. From the Billing type dropdown, select Real world payment.
5. From the Billing issue dropdown, select Wire Transfer Request.
6. Fill in the rest of the resulting fields and click Finish.