Difference between revisions of "Marketplace/Shopping and buying"

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(Undo revision 1135071 by Lythana Lykin (Talk) (copy/paste mishap?))
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=== How do I search the Marketplace? ===
 
We've got several easy ways to find what you want on '''[http://marketplace.secondlife.com marketplace.secondlife.com]'''.
 
==== Search ====
 
On the top of the page, there's a search bar. Simply enter keywords and press the '''Enter''' key (or click '''Go'''). You can also click the '''All categories''' dropdown to specify a category.
 
{{KBtip|In addition to searching for specific items, searching for store and Resident names also works.}}
 
You can also use some boolean operators, which sounds geeky but is actually very easy. (If you really must know, search is powered by [http://en.wikipedia.org/wiki/Solr Solr].) For example, if you want to search for "red shoes" as a specific phrase but exclude any mentions of "green", search for <code>"red shoes"  NOT green</code>. (The <code>NOT</code> needs to be in uppercase.)
 
: [[File:Marketplace-Boolean-search2.png|link=]]
 
===== Mature or adult content =====
 
If you want your search to include moderate, mature or adult content, as defined by the [https://marketplace.secondlife.com/listing_guidelines#adult-guidelines Marketplace listing guidelines], select the '''Include moderate/adult (18+) content''' checkbox.
 
:[[File:Marketplace_mature_content_checkbox.png|link=]]
 
You will see the '''Include moderate/adult (18+) content''' checkbox only if:
* you are logged in, AND
* you have a date of birth on file, AND
* you are 18 or older.
 
If you are 18 or older and would like to be able to include mature content in your Marketplace search, you must have your date of birth on your profile. If you do not have a date of birth set, please create a new support case:
 
# Log in to the [http://secondlife.com/support/ Support Portal] and [https://support.secondlife.com/create-case/ Submit a case].
# Under '''What type of problem are you having?''', select '''Marketplace''' from the dropdown menu.
#: A new dropdown menu appears under the title '''Marketplace'''.
# Under '''Marketplace''', select '''General Marketplace Issues'''.
#:[[File:Marketplace_submit_case_date_of_birth.png|640px|link=]]
# Enter your request to add your date of birth to your account.
#: example: "I would like to add my date of birth to my account so I can access adult content."
# Click the '''Submit''' button at the bottom.
 
The support team can now help you get your date of birth on file.
 
==== Browse ====
 
There are various ways to browse the Marketplace:
 
* '''Featured Items''' and '''What Customers are Looking At''' (items other Residents clicked to view recently) are prominently shown on the front page.
** If you're a seller, you can make an item featured on the front page by paying for a '''Listing Enhancement'''. [[Marketplace/Selling|Learn more.]]
* On the left-hand side, there are '''Categories''' (types of items) and '''Communities''' (cultural groups). We can change these over time as the Marketplace evolves. If you click a category or community, these are shown:
** '''Subcategories''' - Shown if-applicable. For example, the '''Home and Garden''' category has '''Fireplaces''' as a subcategory. Clicking subcategories may show even more subcategories so you can drill down and be super-specific.
** '''Price''' - Click on a range to narrow what you're willing to spend, or specify your own limits.
** '''Prim count''' - Prim count only applies to objects, not other {{xref|item}} types, although other items may come ''in'' an object: for example, textures being distributed from a kiosk. If you're running out of prims on your inworld parcel, you may want prim-economical objects. Another example: if you're searching for hair, less prims ''may'' result in faster performance (there are other factors that matter, like prim type).
** '''Permissions''' - {{xref|permissions|Learn more.}}
** After changing '''Price''', '''Prim count''', or '''Permissions''', click '''Refine search''' to update results.
** You can also change how results are displayed in several self-explanatory ways via '''View as''', '''Items per page''', and '''Sort by'''.
**: [[File:Marketplace-More-browse.png|link=]]
 
=== Buying ===
Buying items you're interested in is much like shopping online at other websites:
 
# Click the item you'd like to buy to make the item's full page appear. Click '''Add to Cart''' or, if you're in a hurry, click '''Buy Now'''.
#* '''Add to Cart''' saves your purchase for later payment and delivery, so you can keep shopping for more items.
#* '''Buy Now''' takes you to the payout screen immediately
# When you've finished adding items you'd like to buy, click the '''[https://marketplace.secondlife.com/cart Cart]''' button in the upper-right.
#: [[File:Marketplace-Cart.png|link=]]
# Select whether you want to '''Pay with L$''', '''Pay with Credit Card''', or '''Check out with PayPal'''.
#* If you want to pay in Linden Dollars (L$) and don't have enough, click '''Buy L$''' in the upper-right to '''[https://secondlife.com/my/lindex/buy.php visit the LindeX™ Exchange]'''.
# Click '''Checkout''', and if applicable, enter payment info.
# Click '''Place your order''' to confirm.
 
==== How do I see my order history? ====
 
[[Marketplace/Order_history|Find out how to see your order history here.]]
 
==== How do I give a gift? ====
 
[[Marketplace/Gifting|Learn how to give a gift here.]]
<noinclude>
=== Next step: receiving your purchases! ===
 
[[Marketplace/Receiving_your_purchase|Find out how to receive your purchases here.]]
</noinclude>

Revision as of 10:25, 2 March 2011

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