Community Tools User Group
Revision as of 11:39, 24 March 2011 by Venus Petrov (talk | contribs)
The community tools user group exists to discuss and facilitate Resident involvement with:
- The Second Life Wiki
- Knowledge Base
- Blogs
- Forums
- Second Life Answers
We'll answer any questions and try to address any concerns with these resources.
Schedule
Every Thursday at 1pm PT at the "Doc dock" in Beaumont.
Also see the calendar of public user group meetings.
Agenda
Agenda for the next user group meeting is:
- Moderation of the community platform
- Where can topics such as the gay, lesbian, bi, TG community be discussed? What about topics of interest to SL residents but about RL issues (Off Topic?). One such recent example was a thread on Bullying. While it is a RL issue, many posters related SL experiences to it. Also, what is the preferred method of providing feedback on terms/words that are censored or bleeped when there is nothing wrong with them in context? e.g. Dick Van Dyke -- two of three get bleeped. How feasible would it be to 'forgive' all but harassment mod violations from the first week of the new forums? It was early days and, while we are still working together to improve things, it would be a goodwill gesture from LL. (Venus Petrov)
- Request for a 'Mature' forum for residents to discuss mature topics. (Venus Petrov)
- Clarification on the policy regarding linking to third-party sites, and the people that get banned for doing so.
- Why are honest opinions about feedback being moderated? (examples bitterly sweet's thread saying she doesn't feel safe on new forums, Star's thread, others...)
- Please please please can premium members have a concierge type support panel like live chat, concierge members, and even LINDENS assume we have?... Not to mention FAST access to support is often the main or only reason people have premium accounts...
- How do usage numbers for new forum environment compare with former GD?
Team
Community tools team
Several Lindens are involved in facilitating community information tools:
- Amanda Linden
- Lexie Linden
- Rand Linden
Documentation team
The documentation team is Rand Linden, Jeremy Linden, and Bea Linden. The doc team's focus is on the Knowledge Base, wiki, and Viewer context-sensitive help.
Archive
Links to chat transcripts of past meetings: