Problems using a wireless network

This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.

Some common problems while using wireless networks include difficulties with moving in Second Life, or getting disconnected frequently.

Current wireless networking solutions are highly prone to interference. (For example, many use the same radio frequency as microwave ovens or wirless telephones.) Wireless also "breaks" some networking standards, such as delivering packets out of order; this can cause Second Life to run incorrectly. If you disconnect frequently from Second Life while using wireless networking, the wireless products may be the cause.

Many wireless products also use advanced data compression features (such as "speed boost") that can cause problems with Second Life. Any features that claim to increase download speed should be disabled.

If you must use wireless networking, we recommend products using the 802.11g standard. If any of your equipment uses the slower 802.11b standard, you may experience more problems.

Try using a direct wired connection to your internet DSL line or cable modem to troubleshoot whether your wireless networking is contributing to your problems in Second Life. If the problems are solved with a wired connection, discontinue use of the wireless networking products.