Bug Tracker/Status

Here's how Linden Lab uses the various resolution states:

Open

An issue that belongs to the Assignee to resolve. The Assignee may fix the issue, or bounce the issue back to the person who reported it by marking it "Resolved" (see below).

In Progress

How a developer signals to everyone that they're working on the issue.

Reopened

Same as "Open". Even though it was closed before, it's now reported as a problem that still needs attention.

Resolved

An implicit assignment back to the reporter of the issue. It's not closed yet, but rather in a state of limbo that depends on the resolution. It's up to the Reporter to decide whether to reopen an issue, or close it.

Fixed

The bug is fixed in a public release of Second Life.

Fix Pending

The bug is fixed in a version of the code that should soon be publicly available.

Contact Support

The issue does NOT belong in the Issue Tracker, and needs to be handled through the Support Portal.

Won't Finish

The assignee or Linden Lab doesn't reasonably believe this issue should or will be fixed.

Duplicate

There's another issue about the same problem/idea.

Expected Behavior

This is NOT a bug and functions by design Also see this.

Needs More Info

The issue lacks actionable information. Add the info or it CAN'T be investigated.

Under Advisement

An issue that's about, instead of a technical bug. This status shows that the issue has been viewed and is being discussed by Linden Lab.

Cannot Reproduce

Following the stated steps does NOT show the problem. Please provide a solid description of how to reproduce the problem, otherwise it's like finding Bigfoot. Issues that can't be reproduced will eventually be closed.

Misfiled

This issue doesn't belong in the Issue Tracker. Often, these are afoul of our rules.

Closed

The final resting place. It's done!

After an issue gets Linden attention, you can follow along.