User:Enkidu Linden/Office Hours/2010-12-16

List of Attendees

• Ellla McMahon
• Enkidu Linden
• Jadyn Firehawk
• Makai Linden
• Melchizedek Blauvelt
• Skaat Skizm

Transcript

[11:03]	Makai Linden:	hello
[11:03]	Melchizedek Blauvelt:	Hi Enkidu
[11:04]	Enkidu Linden:	hey there
[11:05]	Enkidu Linden:	how's everyone doing?
[11:05]	Makai Linden:	really great
[11:05]	Melchizedek Blauvelt:	great too, slacking off into the night
[11:05]	Enkidu Linden:	i need more coffee
[11:06]	Enkidu Linden:	badly
[11:07]	Enkidu Linden:	alright, french press fired up!
[11:07]	Enkidu Linden:	hey jadyn
[11:07]	Melchizedek Blauvelt:	Well at least now we're even for a snowball fight ;)
[11:07]	Jadyn Firehawk:	hi enkidu
[11:07]	Enkidu Linden:	i think we can still take you!
[11:08]	Jadyn Firehawk:	hi makai
[11:08]	Makai Linden:	hello jadyn
[11:08]	Enkidu Linden:	:)
[11:08]	Makai Linden:	again
[11:09]	Enkidu Linden:	one sec, my office has been infiltrated by four year old
[11:09]	Melchizedek Blauvelt:	Get Enkidu, 4 year old!
[11:11]	Enkidu Linden:	whew!
[11:11]	Enkidu Linden:	ok
[11:11]	Enkidu Linden:	let's get started!
[11:12]	Enkidu Linden:	so this week, again, Makai's joining me to talk about the marktplace
[11:12]	Melchizedek Blauvelt:	What are you scheming right before the holidays Enkidu?
[11:12]	Melchizedek Blauvelt:	awesome
[11:12]	Melchizedek Blauvelt:	had to miss last week due to a grant presentation
[11:13]	Enkidu Linden:	that's ok! last week was pretty odd
[11:13]	Makai Linden:	Have any of you used the Marketplace?
[11:13]	Melchizedek Blauvelt:	You realise you're saying that to a guy with 4 eyeballs, right?
[11:13]	Enkidu Linden:	jadyn, it was nice to see you at joel's quality discussion the other day
[11:13]	Jadyn Firehawk:	i only just started using marketplace
[11:13]	Melchizedek Blauvelt:	Yes Makai
[11:13]	Jadyn Firehawk:	yeah how did you like that enkidu?
[11:14]	Melchizedek Blauvelt:	- and I quite like it
[11:14]	Enkidu Linden:	i enjoyed it and the after-talk quite a bit
[11:14]	Enkidu Linden:	i've also used the marketplace
[11:14]	Enkidu Linden:	i used it to buy this avatar!
[11:14]	Makai Linden:	any frustrations, things that you'd like to see improved?
[11:15]	Enkidu Linden:	feel free to be critical, you guys
[11:15]	Melchizedek Blauvelt:	not so much, it's quite a lengthy process, but there's not really anything that can be left out
[11:15]	Enkidu Linden:	Makai can take a beating
[11:15]	Makai Linden:	heh
[11:15]	Melchizedek Blauvelt:	The only thing I miss in comparison to Xstreet is the graph really
[11:15]	Jadyn Firehawk:	makai i'm wondering if there's a way to make different stores under my one account, it may be obvious how to do so bbut i'm still very new there
[11:16]	Enkidu Linden:	what do you mean by lengthy?
[11:16]	Melchizedek Blauvelt:	It takes a long time to put an item up
[11:16]	Makai Linden:	Jadyn: That is a feature that we have on the backlog
[11:16]	Jadyn Firehawk:	i have tthree very different sorts of enterprises in sl
[11:17]	Melchizedek Blauvelt:	Especially if you introduce a new item and want to put it into a few of the "related items" slots
[11:18]	Jadyn Firehawk:	separate storefronts would be really great
[11:18]	Makai Linden:	nods
[11:18]	Makai Linden:	Melchizedek: how do you envision related items working better?
[11:19]	Enkidu Linden:	hello skaat
[11:19]	Skaat Skizm:	hi
[11:19]	Skaat Skizm:	no idea what im doing...no idea how i got here
[11:19]	Enkidu Linden:	skaat, we're talking about Marketplace today with Makai Linden from the Marketplace team
[11:20]	Melchizedek Blauvelt:	Hi Skaat
[11:20]	Makai Linden:	hello Skaat
[11:20]	Jadyn Firehawk:	hi skaat
[11:21]	Melchizedek Blauvelt:	Makai: Xstreet used to have this template option I think? Where you could save a standard version of what needs to be filled in for a product? A similar approach to the related items feature might work?
[11:22]	Jadyn Firehawk:	makai, if i go ahead and list a colonial home, and a framed gallery photo, and a "drama queen" t-shirt all on my marketplace, would they be easy to separate into separate stores later? or should i wait?
[11:22]	Jadyn Firehawk:	so far i've only listed my homes
[11:23]	Makai Linden:	Jadyn... that is a good question. I really don't know if I can answer that right now... but it is a great question that can help inform how we move forward.
[11:23]	Jadyn Firehawk:	thank you :)
[11:23]	Makai Linden:	My best guess is that you should be able to assoc.. items to any store
[11:24]	Enkidu Linden:	even multiple stores?
[11:24]	Makai Linden:	I was about to answer that... I don't know if it would be permissable to associate a single item with multiple stores though
[11:25]	Makai Linden:	but that isn't a definitive answer
[11:25]	Jadyn Firehawk:	i'm avoiding doing a whole bunch of work up front only to have to rekey a lot of the same things later
[11:25]	Makai Linden:	I totally understand
[11:26]	Jadyn Firehawk:	or maybe i'm simply avoiding a whole lot of work, full-stop :D
[11:26]	Melchizedek Blauvelt:	Oh, one thing I was wondering about... is it possible to have our Marketplace stores show up on google search?
[11:26]	Makai Linden:	You mean like in google shopping?
[11:26]	Melchizedek Blauvelt:	I tried (just) a few times to see if I could find any SL merchandise using regular google, with no luck so far
[11:27]	Melchizedek Blauvelt:	or google images, or...
[11:27]	Enkidu Linden:	google shopping sounds like a pretty cool idea
[11:27]	Melchizedek Blauvelt:	especially with mesh coming soon that may be quite interesting
[11:28]	Makai Linden:	you mean like this: http://bit.ly/emdo38
[11:29]	Melchizedek Blauvelt:	exactly....has to take a closer look at his keywords :/
[11:29]	Melchizedek Blauvelt:	ah, but none of those are actually from the marketplace
[11:30]	Makai Linden:	Jadyn... we want you to sell stuff through marketplace, so I will definitely be bringing your concerns to the group
[11:30]	Jadyn Firehawk:	thanks
[11:30]	Makai Linden:	Melchizedek: what is your store name?
[11:31]	Makai Linden:	( I see your point)
[11:31]	Melchizedek Blauvelt:	Blue Field
[11:31]	Jadyn Firehawk:	so far i've been putting my business name in all my item names for the homes
[11:33]	Makai Linden:	I think we're doing maintenance on marketplace right now
[11:33]	Makai Linden:	(site down)
[11:33]	Melchizedek Blauvelt:	coughs something about turbosquid and how I'd rather not post my meshes there too ;)
[11:34]	Makai Linden:	*nods
[11:34]	Enkidu Linden:	great timing, as ever
[11:34]	Enkidu Linden:	but worth it!
[11:34]	Jadyn Firehawk:	if you want to use me as an example, makai, i have a historical homes business, a fine art photo gallery, and a humorous "anti-drama" items store... all quite unrelated to each other!
[11:35]	Melchizedek Blauvelt:	I make grass and furniture...the only relation both products have is that they're all oblong sculpties
[11:35]	Jadyn Firehawk:	well, they're both made of cellulose :D
[11:36]	Enkidu Linden:	haha
[11:36]	Enkidu Linden:	between the two of you, a complete living space
[11:36]	Jadyn Firehawk:	lol
[11:38]	Jadyn Firehawk:	you'd be happy to know, makai, that in the Builders Brewery group chat, people are always asking "where can i get a ____" and people are always answering, "check marketplace"
[11:38]	Makai Linden:	indeed... very happy
[11:39]	Enkidu Linden:	hello ella
[11:39]	Melchizedek Blauvelt:	I still sell 90% of my stuff on the marketplace copy/no mod/no trans...while it's copy/mod/no trans inworld for the same price
[11:39]	Enkidu Linden:	we have about twenty minutes left
[11:39]	Melchizedek Blauvelt:	hi Ella
[11:40]	Enkidu Linden:	i'd like to switch gears a little bit in ten minutes, so if you have any questions about Marketplace, now's the time
[11:41]	Melchizedek Blauvelt:	No further questions from me, I like it a lot
[11:41]	Makai Linden:	thanks... Melchizedek
[11:41]	Jadyn Firehawk:	it appears to have increased traffic inworld to my houses biz, too, i've not measured, but that's my impression
[11:41]	Enkidu Linden:	makai's going to quote you on the marketplace in a little section titled "customer feedback"
[11:41]	Makai Linden:	if you search for : second life Blue Field
[11:42]	Makai Linden:	you should see your store
[11:42]	Makai Linden:	That's awesome, Jadyn... I hope we can keep the numbers rolling in for you
[11:42]	Enkidu Linden:	me too
[11:43]	Melchizedek Blauvelt:	Oh!
[11:43]	Enkidu Linden:	ella, did you have any questions about marketplace?
[11:43]	Melchizedek Blauvelt:	Time to come up with a better store name I guess
[11:43]	Ellla McMahon:	no thank you .. just here to listen :)
[11:44]	Enkidu Linden:	ok :)
[11:44]	Jadyn Firehawk:	i've heard it's harder to get freebies on marketplace, makai, that there was a fee added recently or something?
[11:44]	Jadyn Firehawk:	Builders Brewery people have squawked something to that effect
[11:45]	Melchizedek Blauvelt:	Ah yes, educators whined about that too
[11:45]	Makai Linden:	yes, its true
[11:45]	Makai Linden:	shoppers still can get freebies
[11:46]	Jadyn Firehawk:	but itt costs the giver, now?
[11:46]	Makai Linden:	I think the merchants pay something
[11:47]	Jadyn Firehawk:	why was that change made? i'm curious, cuz freebies were a great way to draw traffic
[11:47]	Jadyn Firehawk:	not to mention just the spirit of sharing
[11:47]	Jadyn Firehawk:	certain items like educator tools
[11:48]	Jadyn Firehawk:	builder tools too
[11:48]	Makai Linden:	I understand
[11:49]	Makai Linden:	I don't know exactly how the decision was made
[11:49]	Jadyn Firehawk:	i'm not meaning to whine here, just wanted to pass that feedback along
[11:49]	Jadyn Firehawk:	it'd be nice if that could get reversed
[11:49]	Makai Linden:	not at all... it is important that this kind of feedback is considered
[11:50]	Makai Linden:	I'm tyring to see if I can find some history for you
[11:50]	Melchizedek Blauvelt:	I was at an OH about that topic...basically merchants complained about freebies cluttering up Xstreet, for LL they took a lot of maintenance and hosting, they were seen (broadly speaking) as a promotional tool
[11:50]	Makai Linden:	Here is some info: http://wiki.secondlife.com/wiki/Commerce_Office_Hours_Summary_-_Freebies_-_2009-10-14
[11:51]	Enkidu Linden:	ahh
[11:51]	Melchizedek Blauvelt:	most residents there agreed that a fee made sense...then afterwards of course the bloggerazzi sharpened their knives
[11:52]	Makai Linden:	you'll find some of the conv. around WHY, but it doesn't detail the actual cost of freebies
[11:52]	Jadyn Firehawk:	ah ok ty
[11:52]	Jadyn Firehawk:	well that explains it ty
[11:53]	Enkidu Linden:	it is true that free for the customer doesn't mean free for the system
[11:53]	Enkidu Linden:	for a broad definition of system
[11:53]	Enkidu Linden:	actually, joel was talking about that, too, jadyn
[11:53]	Makai Linden:	There is no such thing as a free lunch... at least that is what they tell you in remedial economics
[11:53]	Jadyn Firehawk:	lol
[11:53]	Melchizedek Blauvelt:	:)
[11:54]	Jadyn Firehawk:	yeah joel was talking about the cheapening of everything
[11:54]	Melchizedek Blauvelt:	"if it's free it means you're the product being sold"
[11:54]	Jadyn Firehawk:	watering down quality
[11:54]	Enkidu Linden:	oh shoot, i'm running out of time
[11:54]	Makai Linden:	sorry
[11:55]	Enkidu Linden:	so i want to use the last five minutes just briefly to get your feedback on the potential value of marketplace office hours
[11:55]	Enkidu Linden:	makai and other lindens are, of course, always welcome to hang out here with me
[11:55]	Melchizedek Blauvelt:	I for one learned a great deal today
[11:55]	Jadyn Firehawk:	seems like yes that would be a great idea
[11:56]	Ellla McMahon:	well Jack has just announced he is leaving and alot of REsidents who attend his OH bring Marketplace questions with them
[11:56]	Enkidu Linden:	that's sadly true, ella
[11:56]	Melchizedek Blauvelt:	I am of course just one individual...so giving feedback isn't really representative of the community
[11:56]	Makai Linden:	that's a good point... we have gaps
[11:56]	Ellla McMahon:	there were many comments just 30 minutes ago .. about Marketplace OH
[11:57]	Enkidu Linden:	serendipity i guess
[11:57]	Makai Linden:	so it sounds like there is a reasonable demand
[11:57]	Melchizedek Blauvelt:	Right, but Jack's OH always was a "stomp feet, bring pitchforks" fest...:(
[11:57]	Ellla McMahon:	if you would like feedback .. post the same question on SL Commerce Merchants
[11:58]	Ellla McMahon:	yes I was thinking that special Linden fireproof armour/underwear would need to be worn !! LOL
[11:58]	Enkidu Linden:	that's ok
[11:58]	Makai Linden:	heh
[11:58]	Enkidu Linden:	i think it's worth it to stick our necks out there
[11:58]	Ellla McMahon:	Enkidu .. REsidents would love a Marketplace OH
[11:59]	Melchizedek Blauvelt:	True Ella
[11:59]	Enkidu Linden:	i know there are only three of you here to ask, but you are three who do attend office hours
[11:59]	Enkidu Linden:	better asking people who might actually come, i think
[11:59]	Ellla McMahon:	well this OH has in the past clashed with Jack's
[12:00]	Ellla McMahon:	and not many REsidents know where to find Linden OH
[12:00]	Enkidu Linden:	that's true
[12:00]	Melchizedek Blauvelt:	and it's a very techie one too
[12:00]	Enkidu Linden:	on the wiki!
[12:00]	Ellla McMahon:	exactly !
[12:00]	Enkidu Linden:	of course, you all already know that
[12:00]	Ellla McMahon:	but ... welll
[12:01]	Melchizedek Blauvelt:	hey I can't even find my own shop on google Enkidu ;)
[12:01]	Enkidu Linden:	haha
[12:01]	Enkidu Linden:	nobody's perfect!
[12:02]	Enkidu Linden:	but i hope that becomes an easier thing to do in the future
[12:02]	Melchizedek Blauvelt:	I'll help you with Kant, if you help me with SEO?
[12:02]	Enkidu Linden:	seems fair
[12:02]	Jadyn Firehawk:	lol mel
[12:03]	Enkidu Linden:	are you a student of philosphy, melchizedek?
[12:03]	Melchizedek Blauvelt:	How many people still work on the Marketplace at LL?
[12:03]	Melchizedek Blauvelt:	A graduate Enkidu
[12:04]	Enkidu Linden:	very cool
[12:04]	Melchizedek Blauvelt:	But SL and Blender shifted my focus quite drastically...
[12:04]	Enkidu Linden:	i bet!
[12:04]	Enkidu Linden:	still it's a great foundation
[12:05]	Makai Linden:	Melchizedek: that depends on how we are being utilized... 3-5 generally
[12:05]	Makai Linden:	I'm going to jet y'all, but thanks for all for your feedback, comments, and suggestions... it is very appreciated
[12:05]	Melchizedek Blauvelt:	it's bittersweet...I know something about everything but I have no specialization unfortunately
[12:06]	Jadyn Firehawk:	makai tyvm!
[12:06]	Enkidu Linden:	thanks for coming again, makai
[12:06]	Makai Linden:	thank you! ciao
[12:06]	Melchizedek Blauvelt:	Thanks a lot for your input Makai, it's been an eye opener
[12:06]	Enkidu Linden:	i should grab some lunch as well
[12:06]	Jadyn Firehawk:	enkidu ty and good to see you :)
[12:07]	Melchizedek Blauvelt:	Metanomics is lurking in the distance here too
[12:07]	Enkidu Linden:	but, i know how you feel, mel. i studied classical civ
[12:07]	Enkidu Linden:	thanks you guys!
[12:07]	Melchizedek Blauvelt:	thanks Enki, see you next week?
[12:07]	Enkidu Linden:	see you next week!
[12:07]	Melchizedek Blauvelt:	awesome
[12:07]	Melchizedek Blauvelt:	waves!

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