Fixing avatar appearance

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Troubleshooting in the
Extended Knowledge Base

• Troubleshooting common performance problems
• Fixing avatar appearance
• Solutions to common annoyances
• Troubleshooting teleporting
• Suggest something?

If not intentional (because Second Life avatars allow for a vast range of customization), this issue typically makes your avatar appear black or in otherwise bizarre colors. It may also show spikes, bumps, and other unsightly protrusions coming out of your body. For example, this guy's head is missing and his clothes are black. That can't be good:

First, check your graphics card to make sure it's supported and the drivers are up-to-date. Learn more.

Also, move the Second Life Viewer onto your primary monitor, or change your primary monitor in your computer's display control panel. Sometimes having the Viewer on your secondary monitor can mess up graphics.

If the problem still persists:

1. Go to Edit > Preferences.
2. Click Graphics tab and check Custom to show additional options.
3. Uncheck Hardware Skinning.

   

4. Click OK" button to confirm, and see if that resolves the issue. You may also need to restart the Viewer.

Why, you're looking a lot better, Mister!

If there are still glitches on your avatar, try rebaking textures.

See also

• Why do I look like a particle cloud