Linden Lab Offical:Policy, Service, and Pricing Information

Abuse and Griefing

• Someone in Second Life is doing something that makes the whole region run much more slowly than it should.
• Someone in Second Life is providing information about another Resident's "real world" life.
• Someone in Second Life is taking pictures, screenshots, or video of Residents without their permission, or in private areas.
• What should I do about abuse that moves outside of Second Life?

Account

• Sharing Second Life Accounts
• Contains official instructions for appeals
• What happens to my inventory and Linden dollars if I am permanently banned from Second Life?

Billing

• Usage Fees & U.S. Dollar Charges
• Value Added Tax (VAT) Frequently Asked Questions
• Tickets for Billing and L$ Issues

Communication

• Discussion guidelines
• Twitter
• User Groups
• Blogs, Forums policy

Land

• Technically describes policy, but feels strange as such
• Linden Home/Covenant
• Mainland policies
• The Special Island Order Form

Maturity

• Contains official definitions of each rating; could be split up

For Developers

• Solution Provider Program

Other

• An Overview of Second Life Security
• Community Partnership Program
• Community Partnership Program/FAQ
• Is it OK to ask other Residents to take surveys?
• Is it OK to log chat with a scripted object?
• Welcome Area Guidelines
• How do I bequeath my Second Life account and assets to another Resident if I die in real life?
• We should really think about a new title for this