Resident Help Network Portal

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Welcome to the Resident Help Network Portal!

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RHN
   

The Resident Help Network (RHN) program is designed to promote "the best of the best" volunteer-run help groups inworld through a cohesive network. Linden Lab reviews each group through an application process, and each group that passes muster is added to our approved network. The first groups into the new searchable network are listed below, as well as in the Destination Guide. The current listings are especially helpful to new Residents. RHN groups can assist quickly and offer the high-quality help needed. Give them a try!!

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Category: New Resident Help
   

The following Resident Help Network groups have a primary focus on assisting new Second Life Residents.

Help Sandbox

Hobo Helpers

  • This group will maintain open enrollment and present easy opportunities for newcomers to join and to send IMs to request help. Along with Hobo Junction, we are a community working together to build the kind of virtual village we want to live in.
  • Cookie Town Center, Calleta's Hobo Railroad Info Hub.
  • Hobo Helpers Information page - Rockcliffe Community Gateway & Mentor Center

Mental Mentors

  • MENTORING is our number one priority, MM provides Volunteer Mentors with a support environment conducive to volunteering. Our Resident Help Group is a community of people who have passion and determination to diligently help New and Existing residents with a focus on the New User Experience and improve Second Life one resident at a time.
  • Mental Mentors Information Page - Location Coming Soon!

New Citizens, Inc (NCI)

  • NCI is a voluntary association, dedicated to providing information, education and assistance to Second Life users (new and old), in order to maximize the benefits that they can gain from Second Life.
  • 5 major sites (Kuula, Hamnida, Hughes, Fishermans Cove), 18 minor sites stocked with information and freebies, 60+ free class and event sessions per week, 15 in-world groups. Live help via IM. 1:1 mentoring.
  • Forum - Blog - New Citizens, Inc Locations - Website

Phoenix Wave Team

  • Provides help and support for residents (new and old) in-world. Multi-language support.
  • Provides a friendly & informative point of contact for the diverse range of issues and questions posed by residents within SL®.
  • Help Island 1 and 2
  • Phoenix Wave team Information page - Team Headquarters

SecondAbility Mentors

  • SecondAbility Mentors group provides training for dedicated volunteers on how to appropriately assist real-life disabled individuals as they gain entrance into Second Life.
  • Trained SecondAbility Mentors provide encouragement and assistance with a wide variety of issues that disabled residents may encounter, including understanding in-world behaviors and overcoming technical issues to the degree possible. SecondAbility Mentors also provide referral services to residents in helping them find the most appropriate on-going groups and services.
  • SecondAbility Mentors Information page - Location

Virtual Ability

  • Virtual Ability enables people with a wide range of disabilities by providing a supporting environment for them to enter and thrive in online virtual worlds like Second Life.
  • We help our new members integrate into SL society and provide information, encouragement, training, companionship, referrals to other SL resources and groups,
  • Whether you have a disability or not, if you have questions or want to get involved, please contact or join us!
  • Virtual Ability Information page - Location - Path of Support- Cape Able Resource Center

White Tiger Mentors

  • Active Volunteers help by sharing knowledge and ideas in-world. Both new and experienced Residents are welcome to join (Ask an Owner or Helper).
  • Six months of practice in Second Life® is required to become a White Tiger Volunteer. This is a Q&A group.
  • White Tiger Mentors Information page - Location