Bug triage/2008-10-20/Transcript

• [12:05] Alexa Linden: so today's speed triage is [1]
• [12:05] Bridie Linden: Speed round!
• [12:05] Squirrel Wood: import, import, import, nmi, import, internal triage. done. ^^
• [12:05] Nya Linden: go, Alexa, go!
• [12:05] Bridie Linden: lol
• [12:05] Alexa Linden: then bridie can dance for us
• [12:05] Bridie Linden: woohoo!
• [12:06] Alexa Linden: starting off in first place is https://jira.secondlife.com/browse/SVC-2489
• [12:06] Alexa Linden: Group - Abilities - Parcel Powers - Always Allow 'Create Object' is being ignored.
• [12:06] Squirrel Wood: I notice with 1.21.6 that it still fails to scroll down in chat windows.
• [12:06] Alexa Linden: using the arrows?
• [12:06] Alexa Linden: you're right
• [12:08] Alexa Linden: so fixed, then back again
• [12:08] Alexa Linden: and possible dup of....
• [12:08] Bridie Linden: nods
• [12:08] Alexa Linden: https://jira.secondlife.com/browse/SVC-3034
• [12:09] Alexa Linden: not sure if it's a dup of that
• [12:09] Bridie Linden: afk
• [12:09] Multi Gadget: v1.55.2: Cummere Mayo
• [12:09] Nya Linden: not sure Alexa - maybe link as related?
• [12:10] Alexa Linden: ok
• [12:10] Alexa Linden: seems like something for QA to test?
• [12:10] Nya Linden: well, it doesn't seem to have a good repro case yet.
• [12:10] Nya Linden: is thinking.
• [12:10] Cummere Mayo: hey yall sorry im late . soemone link me to what we're on please?
• [12:11] Alexa Linden: https://jira.secondlife.com/browse/SVC-2489
• [12:11] Nya Linden: hi Cummere
• [12:11] Alexa Linden: well scooter attached an excel sheet of how he/she tested
• [12:11] Nya Linden: I think maybe one more NMI - asking if TP away and back fixes the issue? I worry if Harleen can't repro.
• [12:12] Alexa Linden: done
• [12:12] Alexa Linden: https://jira.secondlife.com/browse/MISC-1422
• [12:12] Alexa Linden: well emails are always sent
• [12:13] Alexa Linden: but often eaten by spam filters
• [12:13] Gellan Glenelg: I'm seeing a number of "resident claims they were banned, with no email - how are they meant to proceed?" from others in mentor channel recently
• [12:13] Khyota Wulluf: oh boy
• [12:14] Alexa Linden: ya, I've seen a rise in the "didn't get an email" issue for different functions
• [12:14] Alexa Linden: such as support tickers
• [12:14] Cummere Mayo: um I can and have repoed the last one. the one about not being able to create on group owned land unless its set that way on the land consol
• [12:14] Alexa Linden: tickets*
• [12:14] Alexa Linden: can you post clear repro steps Cummere?
• [12:15] Cummere Mayo: um honestly besides what was written already not really. its not an EVERY parcel thing
• [12:15] Squirrel Wood: then mayhaps give locations where it misbehaves?
• [12:15] Alexa Linden: on Misc-1422, I can ask support and gteam how they want to handle these issues that come from their departments
• [12:16] Alexa Linden: but the problem of email not arriving is still there
• [12:16] Alexa Linden: so not sure about that one
• [12:16] Gellan Glenelg: is there at least a KB article we can point people to if they claim thety got no notification?
• [12:16] Squirrel Wood: the one time this happened to me I definitely did not get any notification or any information at all
• [12:16] Cummere Mayo: alexa i would have someone check your outgoing email server too
• [12:17] Alexa Linden: good question Squirrel, I will look for that and if not, see if both deparments can add something
• [12:17] Multi Gadget: v1.55.2: Joeseph Albanese
• [12:17] Alexa Linden: so we can use that in the future
• [12:17] Alexa Linden: I know for support, you can go back in and check it online
• [12:17] Alexa Linden: as far as the status of a ticket
• [12:17] Alexa Linden: but it's not the same for Gteam related issues
• [12:18] Alexa Linden: Hi Joeseph :)
• [12:18] Joeseph Albanese: Hey All
• [12:18] Nya Linden: hi Joseph!
• [12:18] Alexa Linden: we're looking at https://jira.secondlife.com/browse/MISC-1422 right now :)
• [12:18] Joeseph Albanese: ty
• [12:18] Squirrel Wood: if an account is disabled you usually cannot log into the website at all
• [12:18] Alexa Linden: right
• [12:18] Squirrel Wood: so placing info there will fail as you have no way to see it
• [12:19] Nya Linden: Alexa - I'm not sure if this has already been imported. I know there are several issues relating to this. If there's not already a dup, I'd say import and send to core triage.
• [12:19] Nya Linden: or.. web triage? I'm not actually sure who it would go to. Probably web.
• [12:19] Alexa Linden: ok
• [12:19] Alexa Linden: I will also still look into the KB
• [12:19] Alexa Linden: and talk to the two teams about this
• [12:19] Alexa Linden: https://jira.secondlife.com/browse/SVC-3017
• [12:20] Cummere Mayo: nya probably both becuase its probably a cross department thing
• [12:20] Joeseph Albanese: I haven't tried this one since the last server rollout
• [12:21] Joeseph Albanese: I can today if you like
• [12:21] Cummere Mayo: still broken
• [12:21] Cummere Mayo: someoen was able to still repo it yesterday so i vote import
• [12:22] Entering god: mode, level 150
• [12:22] Bridie Linden: Let's import 3017
• [12:23] Alexa Linden: k
• [12:23] Alexa Linden: https://jira.secondlife.com/browse/VWR-7913
• [12:23] Bridie Linden: Send it to Periapse, Alexa, pls
• [12:23] Alexa Linden: will do
• [12:23] Alexa Linden: this one is a feature request
• [12:24] Squirrel Wood: looks like something like that is already being worked on
• [12:24] Squirrel Wood: from the comments
• [12:24] Khyota Wulluf: oo
• [12:24] Squirrel Wood: I'd leave it open but correct the priprity
• [12:24] Squirrel Wood: p r i o r i t y
• [12:24] Cummere Mayo: theres a patch attached somewhere
• [12:25] Cummere Mayo: or was
• [12:25] Gellan Glenelg: it has a patch. why not import now?
• [12:25] Aimee Trescothick: it's made completely redundant by the L&N project I think
• [12:25] Squirrel Wood: Rob Linden - 16/Oct/08 08:38 AM
• I think an alternate version of this feature may actually be published in the vectorform branch here:
• http://svn.secondlife.com/trac/linden/browser/branches/vectorform
• However, I don't know that for sure. I'll ask around about this later.
• [12:25] Alexa Linden: I think it is
• [12:25] Alexa Linden: I heard someone talking about it the other day
• [12:26] Alexa Linden: Bridie?
• [12:26] Aimee Trescothick: Kippie would know, she's part of it
• [12:26] Bridie Linden: doesn't know
• [12:26] Alexa Linden: import? Rx?
• [12:27] Alexa Linden: or I can ping and ask
• [12:27] Bridie Linden: i'd ping and ask
• [12:27] Alexa Linden: ok
• [12:27] Bridie Linden: ty
• [12:27] Cummere Mayo: she already linked it at the bottom comments
• [12:27] Alexa Linden: I'll take this one for now
• [12:27] Cummere Mayo: [2]
• [12:27] Alexa Linden: ya but I'll see if we have an internal one to tie these to
• [12:28] Alexa Linden: https://jira.secondlife.com/browse/VWR-9801
• [12:28] Gellan Glenelg: Last Triaged: 01/Jan/09 WOW!
• [12:28] Alexa Linden: LOL
• [12:28] Squirrel Wood: OMy
• [12:29] Joeseph Albanese: Was it done by Miss Cleo?
• [12:29] Squirrel Wood: I guess we will have to wait on that one then ^^
• [12:29] Cummere Mayo: o.O
• [12:29] Multi Gadget: v1.55.2: Fanda Ryba
• [12:29] Alexa Linden: feexed
• [12:29] Cummere Mayo: wow... we're so good we're now caught up to our future selves
• [12:30] Aimee Trescothick: did we find any bugs that haven't happened yet?
• [12:30] Alexa Linden: puppeteering is open source now, correct?
• [12:30] Aimee Trescothick: yes
• [12:31] Alexa Linden: (this was a bit before my time)
• [12:32] Cummere Mayo: okay well um..... whatever we triaged last time, theres no comments i can read, and im not even sure what this patch does...
• [12:32] Alexa Linden: Bridie, Nya?
• [12:33] Alexa Linden: I'll ask if the patch is current and mark NMI
• [12:34] Cummere Mayo: if this is now opensource though im thinking ping the opensource team and turning this over to them though *thinks tess is part of that team?*
• [12:34] Nya Linden: heh. sorry Alexa.. puppeteering is before me, too..
• [12:34] Nya Linden: was trying to figure out who would know.
• [12:34] Nya Linden: it's a nice to have, so probably importing it won't do anything until it gets more votes.
• [12:34] Alexa Linden: I can talk to Periapse
• [12:35] Alexa Linden: last up is https://jira.secondlife.com/browse/VWR-9907
• [12:36] Alexa Linden: there are 2 places to allow access
• [12:36] Alexa Linden: the parcel
• [12:36] Gellan Glenelg: "So it looks like there is just a problem with all those banned in an 'estate' not showing up everywhere in the estate"
• [12:36] Alexa Linden: and the estate tools
• [12:36] Joeseph Albanese: I have noticed with a new sim brought online in an existing estate the ban list doesnt carry over
• [12:36] Gellan Glenelg: communication problem between different sims?
• [12:36] Alexa Linden: interesting Joeseph
• [12:37] Joeseph Albanese: Kinda annoying when you have 50 names on it XD
• [12:37] Cummere Mayo: possibly or this may be a design so that big esates like lsot angels can ban soem people from one sim but not another
• [12:37] Alexa Linden: right
• [12:38] Joeseph Albanese: But when you ban you have the option of Estate wide or just that particular region
• [12:38] Alexa Linden: especially now that they've built so many sims off the main core
• [12:38] Cummere Mayo: however....
• [12:38] Nya Linden: I would think that's a bug worth filing Joseph.
• [12:38] Cummere Mayo: this also does that at a non estate level
• [12:38] Squirrel Wood: could it be that the new sim had not yet synched up with the rest of the estate ?
• [12:38] Joeseph Albanese: Will do Nya
• [12:38] Gellan Glenelg: ask if they can repro?
• [12:39] Alexa Linden: not sure they'd want to if they just re-populated the ban list again :\
• [12:39] Nya Linden: yeah. I'm thinking this is an issue that would be easier for QA to repro.
• [12:39] Joeseph Albanese: Wait. I know. They prob never set a landing point
• [12:39] Alexa Linden: I agree
• [12:39] Alexa Linden: ooh that's true Joeseph
• [12:39] Cummere Mayo: um I defiantely say import. considering that its also a security issue (theres usually a reason people are banned by an estate ban) ild up the priority too
• [12:40] Alexa Linden: I forgot that can screw things up too
• [12:40] Joeseph Albanese: I have that prob all the time. Allow access, direct tp AND a landing point set or no workie
• [12:40] Nya Linden: oooh.. interesting. Can you add that as a note to the jira, Joseph? ask if that was true?
• [12:40] Alexa Linden: I'll import for testing
• [12:40] Joeseph Albanese: yes
• [12:40] Nya Linden: and import for testing. :)
• [12:40] Nya Linden: ty!
• [12:40] Alexa Linden: and now.... time for Bridie's dance
• [12:41] Alexa Linden: sits and watches
• [12:41] Cummere Mayo: when you import ild vote making it critical, cause thats a security issue for estate holders
• [12:41] Alexa Linden: ooooooooh
• [12:41] Alexa Linden: aaaaaaaaaah
• [12:41] Bridie Linden: get yer robot on!
• [12:41] Nya Linden: that's pretty impressive!
• [12:41] Bridie Linden: tyvm
• [12:41] Joeseph Albanese: lol
• [12:41] Bridie Linden:  :)
• [12:41] Alexa Linden: is it recess now?
• [12:42] Ellla McMahon: very cool Bridie :))
• [12:42] Alexa Linden: or anything we want to cover
• [12:42] Cummere Mayo: um i wont be here wednessday
• [12:42] Cummere Mayo: i got to work, so um dont count on agenda fixes or muckups from me
• [12:42] Nya Linden: okay.. thanks for the heads up Cummere!
• [12:42] Bridie Linden: nods
• [12:42] Alexa Linden: should we make it manditory costumes on Weds. Bridie?
• [12:42] Alexa Linden: Muahahahahaha