Difference between revisions of "Linden Lab Official:I can't update my payment information."
Jump to navigation
Jump to search
Fritz Linden (talk | contribs) (Revised Parature import) |
m (Bot: Adding {{:Linden_Lab_Official:Template:Multi-lang}}) |
||
Line 1: | Line 1: | ||
{{:Linden_Lab_Official:Template:Multi-lang}} | |||
Revision as of 03:30, 22 October 2009
Residents occasionally have trouble getting their billing agreements to update properly. This usually has something to do with the bank or card issuer.
If you're having trouble getting a billing agreement to update:
- Try another card.
- Wait a little while. It sometimes takes as much as 15 minutes (or as long as 30) to get approval back from your payment processor.
- Contact the card's issuer and verify that charges from Linden Lab are allowed.
- Contact us through the Support Portal or give the Billing team a call; to find out how, read the following Knowledge Base article: Contacting Linden Lab Billing.