Difference between revisions of "Linden Lab Official:I made a mistake in my request to process account credits (US$ to check or Paypal). How do I cancel the request?"

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{{#widget:Redirect|url=/t5/English-Knowledge-Base/Account-balance/ta-p/700015}}
 
If you think you've made a mistake in requesting account credits to be processed:
 
# Go to our website at [http://secondlife.com ][http://www.secondlife.com/ secondlife.com].
#* Click your Second Life name next to "Welcome," at the top to open [http://secondlife.com/my your Dashboard].
#* If you're not logged in, click '''Login''' at the top, then log in and you'll be brought to your Dashboard.
# In the list of links on the left of your Dashboard, click '''Manage''' under the Linden Exchange heading, then click '''Process Credit History'''. Your Process Credit History page opens.
# Verify the transaction information.
# If the email, mailing address, or amounts are incorrect and the transaction needs to be cancelled, please contact us through any of the following methods:
#* Residents with a Premium account or Concierge status can initiate a Live Chat session.
#* Residents with a Premium account or Concierge status can submit support tickets related to billing and L$.
#* Concierge level Residents may call the Concierge Support Line, which they can find via our [http://secondlife.com/support Support Portal].
#* Any Resident can contact us by phone; please read the following Knowledge Base article to find out how: [http://d3.parature.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=6500 Contacting Linden Lab Billing].
[[Category:LindeX]]
[[Category:My Account]]
[[Category:Payment information issue]]
[[Category:I'm having a payment issue]]
[[Category:Billing Issues]]
[[Category:I'm having account problems]]
[[Category:General L$ Information]]
[[Category:Knowledge Base]]

Latest revision as of 11:25, 2 March 2011

Redirecting to http://community.secondlife.com/t5/English-Knowledge-Base/Account-balance/ta-p/700015

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