Linden Lab Official:The password retrieval email hasn't arrived. What do I do?

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This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.

If you're using a Hotmail, MSN, Yahoo, AOL, or any other webmail account, check your Spam or Junk folders. Webmail typically misinterprets our password email as spam. You may have to log on to your webmail provider's website and add support@secondlife.com to your address book to allow our messages to arrive.

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