Bug triage/2008-01-23/Transcript

From Second Life Wiki
Jump to navigation Jump to search

Agenda

  • [14:58] Daedalus Young: topic is "Bugs and what we can do to fix them"
  • [14:58] Bridie Linden: https://wiki.secondlife.com/wiki/Bug_triage/Wednesday_Agenda
  • [14:58] Bridie Linden: Well, we're supposed to be focused on the RC...
  • [14:59] Armanna Benoir: Logins are screwy today, trying to get my main account in
  • [14:59] Bridie Linden: (not that I'm complaining...)
  • [14:59] Alexa Linden: we still have a good selection to go through :)
  • [14:59] Bridie Linden: We'll start in a minute or 2...
  • [14:59] Alexa Linden: sure
  • [14:59] Daedalus Young: the weeks seem to be so much shorter this year
  • [14:59] Bridie Linden: Torley and Aric are on their way...
  • [14:59] Johnnie Nakamori: no problem..
  • [14:59] Johnnie Nakamori: first time here..
  • [15:00] Armanna Benoir: Hrm
  • [15:00] Armanna Benoir: Are any of you aware of login issues too?
  • [15:00] Alexa Linden: no
  • [15:00] Daedalus Young: I didn't have any problems logging in today
  • [15:00] Armanna Benoir: Is very screwy atm
  • [15:00] Daedalus Young: both with my main and my alt
  • [15:00] Armanna Benoir: Wont connect to server
  • [15:00] Armanna Benoir: Or find url
  • [15:00] Armanna Benoir: Or do anything
  • [15:00] Armanna Benoir: haha
  • [15:00] Daedalus Young: just logged in half an hour ago
  • [15:00] Bridie Linden: just with RC or?
  • [15:00] Armanna Benoir: RC
  • [15:00] Armanna Benoir: I will get a link
  • [15:00] Alexa Linden: logged in and out all day today with no problems
  • [15:00] Celierra Darling: I just logged in too - no problems...
  • [15:00] Armanna Benoir: You can look at the pics
  • [15:01] Armanna Benoir: I missed my in world shift because of it, not that I am complaining about that
  • [15:01] Armanna Benoir: As I needed my main account to do the shift
  • [15:01] Armanna Benoir: http://jira.secondlife.com/browse/VWR-4338
  • [15:01] Bridie Linden: Sorry Armanna!
  • [15:02] Armanna Benoir: Are some pics on there on what it's doing
  • [15:02] Bridie Linden: RC4?
  • [15:02] Armanna Benoir: Is oki Bridie i'm not gonna be upset about not doing a shift haha
  • [15:02] Armanna Benoir: Newest RC I think
  • [15:02] Daedalus Young: oooh, bmps
  • [15:02] Bridie Linden hmms
  • [15:02] Armanna Benoir: I get that alot, and Enus said he does too and it passes
  • [15:02] Celierra Darling: URL mangling again
  • [15:03] Armanna Benoir: But it hasnt passed yet and has been like it a while hehe
  • [15:03] Celierra Darling: I suggest that you keep a copy of the normal viewer, too, for situations like that, Armanna :)
  • [15:03] Alexa Linden: yup
  • [15:04] Celierra Darling: Right now, the whole new login thing is a bit broken - they're going to put the old one back first, and then work on that more later
  • [15:04] Bridie Linden nods to Celierra
  • [15:04] Daedalus Young: or at least you can re-download the official viewer to test it
  • [15:04] Bridie Linden wonders if there are web server issues going on...
  • [15:04] Celierra Darling: So when you get problems like that you should use the official viewer :)
  • [15:04] Celierra Darling: (since it doesn't have the new stuff, like the new web login thing)
  • [15:04] Armanna Benoir: My normal viewer wont work on this system
  • [15:04] Armanna Benoir: I'm a very buggy person haha
  • [15:04] Alexa Linden: we ready to bein?
  • [15:05] Alexa Linden: begin?
  • [15:05] Armanna Benoir: I get NO search at all on normal
  • [15:05] Daedalus Young: I am
  • [15:05] Johnnie Nakamori: yes
  • [15:05] Alexa Linden: VWR-4262 - Votes: 0 - while crossing a sim either sailing or flying I crash - Tia Araw
  • [15:05] Armanna Benoir: I am
  • [15:05] Bridie Linden: Yes, let's!
  • [15:05] Bridie Linden: Ok, first up
  • [15:05] Bridie Linden: VWR-4262 - Votes: 0 - while crossing a sim either sailing or flying I crash
  • [15:05] Bridie Linden: CLick the spinning SL logo to go to web page.
  • [15:05] Bridie Linden: Welcome aric!
  • [15:06] Alexa Linden: Hey Aric
  • [15:06] Daedalus Young: hi Aric
  • [15:06] Armanna Benoir: Hiya
  • [15:06] Aric Linden: hi all
  • [15:06] Celierra Darling: Hey Aric
  • [15:06] Daedalus Young: hmm, odd one
  • [15:06] Aric Linden: sorry to be a little late
  • [15:06] Alexa Linden: I wonder if the size of the ships she's on makes a difference?
  • [15:06] Armanna Benoir: Sim crossing in a whole is bad
  • [15:06] Bridie Linden: I was trying to go and repro 4262 last night, but didn't get very far...
  • [15:06] Daedalus Young: I do occasionally crash on sim crossings
  • [15:06] Alexa Linden: I was flying across sims this weekend and didn't have this problem
  • [15:06] Armanna Benoir: I crash too, or get things up my SL Bum
  • [15:06] Aric Linden grins at Armanna
  • [15:06] Bridie Linden: We're working on that one Armanna
  • [15:07] Armanna Benoir: hehe
  • [15:07] Aric Linden: the asstachment bug
  • [15:07] Armanna Benoir: Ooh
  • [15:07] Bridie Linden: ty Aric
  • [15:07] Aric Linden: yw Bridie
  • [15:07] Armanna Benoir: What about prims breaking when on sim crossings, going phanton even when not made phantom
  • [15:07] Alexa Linden: Havok?
  • [15:07] Armanna Benoir: Thats another one
  • [15:07] Bridie Linden: I don't know if 4262 is reproducible or n ot
  • [15:07] Bridie Linden: Not Havok
  • [15:07] Aric Linden: havok should resolve many, if not all of these
  • [15:07] Alexa Linden: k
  • [15:07] Bridie Linden: Shall we leave it or Aric, does QA want to have a go?
  • [15:07] Aric Linden: I'd suggest asking for folks to try and repro them using havok
  • [15:08] Alexa Linden: or I can triage date it
  • [15:08] Alexa Linden: I can do that too Aric
  • [15:08] Daedalus Young: where is that ferry? the one going through ANWR?
  • [15:08] Alexa Linden: not sure
  • [15:08] Armanna Benoir: Harleen!
  • [15:08] Aric Linden: no, we're so close to havok being main that we'd rather the resident verify it happens in havok
  • [15:08] Armanna Benoir: Ive seen you on Jira alot! I think... sorry lol
  • [15:09] Alexa Linden: marking with triage date and asking for someone to repro
  • [15:09] Daedalus Young: cool
  • [15:09] Bridie Linden: region is Galaxy MID
  • [15:09] Daedalus Young: ahh ok
  • [15:09] Daedalus Young: the huge ship
  • [15:09] Alexa Linden: yes!
  • [15:09] Daedalus Young: hi Torley
  • [15:09] Bridie Linden: Speaking of huge..
  • [15:09] Harleen Gretzky: Hi Armanna, I take it you are Meghan
  • [15:10] Alexa Linden: I was just wondering if that was it Daed
  • [15:10] Bridie Linden: Hi Torley!
  • [15:10] Armanna Benoir: I am Meghan
  • [15:10] Alexa Linden: that thing is lag hell
  • [15:10] Harleen Gretzky: Hi Torley
  • [15:10] Armanna Benoir: And trying to get Meghan in
  • [15:10] Celierra Darling: Hey Torley! o.o
  • [15:10] Armanna Benoir: lol
  • [15:10] Alexa Linden: uh Torley?
  • [15:10] Daedalus Young: I didn't know they had a ferry there
  • [15:10] Torley Linden: Oh rezzing in is such fun!
  • [15:10] Alexa Linden: me neither
  • [15:10] Alexa Linden: LOL
  • [15:10] Torley Linden: Hi everyone... :)
  • [15:10] Johnnie Nakamori: hello
  • [15:10] Torley Linden: I'm Totorleyo
  • [15:10] Torley Linden: ;)
  • [15:10] Alexa Linden: don't squash me!
  • [15:10] Torley Linden: I won't eat you either!
  • [15:10] Torley Linden: Friendly greetings! =)
  • [15:10] Alexa Linden: O.o
  • [15:10] Alexa Linden: not
  • [15:10] Alexa Linden: funneh
  • [15:10] Armanna Benoir: Torley
  • [15:10] Celierra Darling hums the totoro song
  • [15:10] Torley Linden: Great to see you all...
  • [15:10] Bridie Linden: we need bigger chairs!
  • [15:10] Alexa Linden: lol
  • [15:10] Johnnie Nakamori: nice .. outfit!
  • [15:11] Torley Linden: yeah that is so catchy, Celierra.
  • [15:11] Johnnie Nakamori: he is the chainr
  • [15:11] Torley Linden: "We'll need a bigger chair."
  • [15:11] Armanna Benoir: Torley is the hardest Linden to make contact with ever! haha
  • [15:11] Torley Linden: Thanks! Sorry I'm late, where are we at?
  • [15:11] Torley Linden: Armanna, how come? =) We are talking right now! Hee hee.
  • [15:11] Alexa Linden: * VWR-2950 - Votes: 18 - Group Notices and Group IMs Constantly Malfunctioning - wayfinder wishbringer
  • [15:11] Daedalus Young: oh, just come to the Office Hours on Fridays
  • [15:11] Bridie Linden: Yup 2950
  • [15:11] Armanna Benoir: You dont do IMs or NoteCards Torley haha
  • [15:11] Torley Linden: Thanks Alexa and Bridie...
  • [15:11] Torley Linden: OK, so I think some of this in VWR-2950 is going to be alleviated by 1.19.
  • [15:11] Alexa Linden: np Torley
  • [15:11] Torley Linden: Armanna: Unfortunately not because I'm flooded! I need clones.
  • [15:11] Bridie Linden is looking...
  • [15:12] Armanna Benoir: lol yes
  • [15:12] Torley Linden: There is too much communication to be handeld by one me. ^_^
  • [15:12] Armanna Benoir: haha
  • [15:12] Daedalus Young: I put this in because it has new comments since Last Triaged
  • [15:12] Armanna Benoir: Get TorleyBots lol
  • [15:12] Kooky Jetaime: You know, these couches do have a cool look even before the sculpties load.
  • [15:12] Alexa Linden reads
  • [15:12] Torley Linden: This issue has too many symptoms within it to clearly be actionable, "malfunctioning" encompasses *so* many things. But yes, therre are specific related bugs like VWR-3479 which have frustrated me for ages.
  • [15:12] Bridie Linden: Yes to what Torley said about 1.19
  • [15:12] Alexa Linden: Hey Kooky :D
  • [15:13] Torley Linden: "Ages" being, a few months, just so we're clear on how accelerated Second Life time is. =)
  • [15:13] Kooky Jetaime: Hi Alexa
  • [15:13] Aric Linden: hey torley, great av
  • [15:13] Torley Linden: Hey Aric! Thanks!
  • [15:13] Kooky Jetaime: Yea..someone said 1SL week = 6RL weeks.
  • [15:13] Bridie Linden: I'm not sure what else to do with 2950...
  • [15:13] Aric Linden: totoro rules. I have him on my desk
  • [15:13] Torley Linden: Haahah glad you like him too Aric, sooo cute, I presume you've seen the movie?
  • [15:13] Torley Linden: (I just watched the movie yesterday.)
  • [15:13] Bridie Linden: Hiyra Kooky
  • [15:13] Aric Linden: several times
  • [15:13] Torley Linden: :D
  • [15:13] Armanna Benoir: brb wresstling with login lol
  • [15:13] Torley Linden wants to see more Studio Ghibli stuff!
  • [15:13] Aric Linden: i want a cat bus for an av
  • [15:14] Alexa Linden: I would think we already have an imported one that covers this, no?
  • [15:14] Torley Linden: Hahahah OMG that would be so awesome, with the contracting door...
  • [15:14] Bridie Linden: Well, we imported 1298
  • [15:14] Daedalus Young: yeah, not much we can do with 2950 imho
  • [15:14] Aric Linden: porco rosso, dude porco rosso
  • [15:14] Torley Linden: Alexa, we've imported VWR-3479 too.
  • [15:14] Aric Linden: and howls
  • [15:14] Torley Linden: Aric: Oh the flying pig one!
  • [15:14] Bridie Linden: ok, Torley + ARic...
  • [15:14] Alexa Linden: cross-reference to LL one?
  • [15:14] Bridie Linden: focus...focus...
  • [15:14] Torley Linden: Someone actually did a facsimile of Howl's Moving Castle in SL... *focuses*
  • [15:14] Bridie Linden grins
  • [15:14] Aric Linden hangs his head
  • [15:14] Celierra Darling giggles
  • [15:14] Aric Linden: it's just that I never see torley anymore
  • [15:15] Torley Linden: Awe.
  • [15:15] Bridie Linden: So we're aware of 2950 and related issues, and believe things will improve with 1.19...
  • [15:15] Bridie Linden: Aric or Torley do you want to comment further?
  • [15:15] Armanna Benoir: Another Region thing would be crashing on login when connecting to region
  • [15:15] Daedalus Young: then let us Resis wait it out
  • [15:15] Aric Linden: yes
  • [15:16] Bridie Linden: We want to see it fixed/improved too Daed!
  • [15:16] Torley Linden: *nods*
  • [15:16] Alexa Linden: thanks Aric
  • [15:16] Torley Linden: Thanks!
  • [15:16] Bridie Linden: I don't mean to be flippant
  • [15:16] Daedalus Young: of course!
  • [15:16] Alexa Linden: next is
  • [15:16] Alexa Linden: * VWR-2054 - Votes: 2 - Several scripting tooltips could be improved - WarKirby Magojiro
  • [15:16] Daedalus Young: I was being positive too
  • [15:16] Bridie Linden: kk Daed, thx! (hard to tell tone in text ya know)
  • [15:16] Bridie Linden: Hi Squirrel
  • [15:16] Daedalus Young: anxiously awaiting 1.19 :)
  • [15:16] Squirrel Wood: Nuts! I completely forgot about this. _:p
  • [15:16] Bridie Linden: Hooray a patch...
  • [15:17] Alexa Linden: ^^ Squirrel
  • [15:17] Squirrel Wood: Hellu!
  • [15:17] Torley Linden: Nice, Jacek's on it!
  • [15:17] Celierra Darling: Hey Squirrel :)
  • [15:17] Daedalus Young: tooltip clarification
  • [15:17] Smith Miklos: Hello
  • [15:17] Torley Linden: So looks pretty easy to apply and verify that the hovertips are accurate. I'd suggest importing and go to *triage* to approve eh?
  • [15:17] Daedalus Young: hi
  • [15:17] Bridie Linden: That's a mighty long tool tip...
  • [15:17] Alexa Linden: noted
  • [15:17] Bridie Linden: welcome jason!
  • [15:18] Bridie Linden: But, yeah, let's import
  • [15:18] Daedalus Young: sounds cool
  • [15:18] Torley Linden: That may be tersified further...
  • [15:18] Alexa Linden: next up we havve
  • [15:18] Alexa Linden: # SVC-694 - Votes: 6 - Cancelling teleport doesn't work - WarKirby Magojiro
  • [15:18] Bridie Linden: On to the Misc pool...
  • [15:18] Jason Swain: Hello and thank you Birdie ^^
  • [15:18] Torley Linden: I'm hoping we eventually get better integration between LSL guide on wiki.secondlife.com and in-viewer.
  • [15:18] Torley Linden: I've experienced SVC-694 before.
  • [15:18] Squirrel Wood: cancelling teleports only works up to a certain point I have found
  • [15:18] Alexa Linden: I have also
  • [15:18] Flux Woyseck: That would be nice Torley
  • [15:18] Alexa Linden: yes
  • [15:19] Torley Linden: *smiles at Flux*
  • [15:19] Daedalus Young: I usually want to cancel when a TP seems to be failing, but that leaves the av stuck
  • [15:19] Bridie Linden: welcome late arrivals!
  • [15:19] Daedalus Young: only a relog fixes
  • [15:19] Squirrel Wood: and if the progress bar crawls across the screen at an exceptionally slow speed... cancelling and relogging is in order
  • [15:19] Alexa Linden: yes
  • [15:19] Bridie Linden: https://wiki.secondlife.com/wiki/Bug_triage/Wednesday_Agenda
  • [15:19] Torley Linden: Yeah, I'd recommend: either Cancel button should gray out/disappear when no longer operative...
  • [15:19] Aric Linden: I think it's a question of updating when it's no longer operative
  • [15:20] Torley Linden: *nods to what Aric said*
  • [15:20] Alexa Linden: lol
  • [15:20] Bridie Linden: Let's import 694 and see if we can pile it on Jake...yes?
  • [15:20] Daedalus Young: which is usually quite fast
  • [15:20] Alexa Linden: do one of you want to put that in the comments?
  • [15:20] Aric Linden: once the we've passed data and bits are in "limbo" updates to the viewer are hard
  • [15:20] Aric Linden: I don't think this is easily fixed at all.
  • [15:20] Alexa Linden: then I will import and pin on jake?
  • [15:20] Torley Linden: Yeah, Jake was looking at the related issue...
  • [15:20] Bridie Linden: I don't think it will be easy either...
  • [15:20] Aric Linden: I'd think we should ask RX about removing the cancel button myself
  • [15:21] Torley Linden: A tougher decision would be not allowing a cancel at all... aye.
  • [15:21] Torley Linden: If it doesn't work reliably/frequently.
  • [15:21] Aric Linden: because I think tracking the timing is nearly impossible
  • [15:21] Alexa Linden: ok - then import /rx?
  • [15:21] Aric Linden: that's my suggestion
  • [15:21] Daedalus Young: most of the time it doesn't work indeed
  • [15:21] Alexa Linden: makes sense
  • [15:21] Bridie Linden: Let's import and discuss @ internal triage, I think...
  • [15:21] Alexa Linden: noted
  • [15:21] Squirrel Wood: teleporting is a little bit like playing the lottery. every once in a while you "win" and have to relog
  • [15:21] Bridie Linden: Steve + Don might have some insight
  • [15:21] Alexa Linden: next up......
  • [15:22] Alexa Linden: # SVC-220 - Votes: 4 - small-change llSetRot() calls don't cause an update - Lex Neva
  • [15:22] Aric Linden: right Daedalus - because once control is handed off, knowing what to do in the viewer is curazy
  • [15:22] Torley Linden: That unreliability is awful, Squirrel. ESPECIALLY when you have open IMs.
  • [15:22] Torley Linden: Or in the middle of a voice call.
  • [15:22] Armanna Benoir: Can I suggest if you crash on teleport and you DO decide to take away the cancel button you make it so we can log off but read current IMs so that we don't 'loose' IMs when the teleport fails
  • [15:22] Armanna Benoir: Like when a region logs you out
  • [15:22] Squirrel Wood: mayhaps you could send the viewer a "from here on you are in limbo" message which makes it hide the cancel button ?
  • [15:22] Armanna Benoir: Or the grid goes down
  • [15:22] Johnnie Nakamori: yuk
  • [15:22] Smith Miklos: Hi
  • [15:22] Torley Linden: Hm, this a Havok4-specific bug?
  • [15:22] Bridie Linden: Please add your comments/suggestions
  • [15:23] Bridie Linden: Let's import 220 and give to Sidewinder
  • [15:23] Alexa Linden: ok
  • [15:23] Aric Linden: I bet this isn't specific to havok
  • [15:23] Squirrel Wood: too small setrot values or too small setpos moves don't trigger an update
  • [15:23] Aric Linden: let's take it to triage first
  • [15:23] Squirrel Wood: not just on H4 methinks
  • [15:23] Bridie Linden: oh, good idea Aric
  • [15:23] Aric Linden nods at squirrel
  • [15:23] Alexa Linden: changed and noted
  • [15:23] Daedalus Young: internal rounding error maybe?
  • [15:23] Aric Linden: Thanks!
  • [15:23] Flux Woyseck: not that one is across the board
  • [15:23] Bridie Linden: Ty, Alexa...
  • [15:23] Squirrel Wood: methinks it has to do with keeping bandwidth low
  • [15:24] Flux Woyseck: all H's and server class's
  • [15:24] Torley Linden: I wonder why Lex set "Havok4 Beta" then, he's usually careful about that.
  • [15:24] Celierra Darling: We could try it right now....
  • [15:24] Torley Linden: Hm!
  • [15:24] Torley Linden: Hahaha South Park av. @_@
  • [15:24] Bridie Linden: Next up, SVC-188 - Votes: 3 - Server grows high (100-500) pending download count leading to rezzing failures and asset timeouts on high traffic regions. -
  • [15:24] Smith Miklos: South Park Rocks :))
  • [15:24] Torley Linden: I remember seeing this awhile back...
  • [15:24] Squirrel Wood: seen that happen usually accompanied with grid wide asset issues
  • [15:24] Smith Miklos: Anybody watched South Park?
  • [15:25] Alexa Linden: sorry, smith
  • [15:25] Torley Linden: it seems like it'd be exacerbated during those situations and more noticeable, Squirrel.
  • [15:25] Alexa Linden: we need to cover our Pjiras today
  • [15:25] Squirrel Wood: rephrase question: anybody did *not* watch it? :p
  • [15:25] Daedalus Young: it's on in 45 minutes here
  • [15:25] Daedalus Young: and season 11 only on Fridays
  • [15:25] Aric Linden: I never watched it Alexa
  • [15:25] Aric Linden doesn't watch much tv
  • [15:25] Celierra Darling raises paw at the 'not watch' :P
  • [15:25] Armanna Benoir Sls and dosnt watch TV haha
  • [15:26] Aric Linden: bridie, i'm not sure what to do about this one
  • [15:26] Bridie Linden: It hasn't been update for a while...
  • [15:26] Aric Linden: it's sort of a known issue
  • [15:26] Aric Linden: yep and I'm not sure there's special info here
  • [15:26] Kooky Jetaime is not really paying attention, sorry guys..... reading my laws and finding out most of my receieved telemarketing calls are actually illegal.. this is interesting.
  • [15:26] Squirrel Wood: occassionally pending counts go up a bit and then slowly go back down. but if it is steadily rising then asset server problems emerge soon after...
  • [15:26] Torley Linden: It is linked to an issue which is more specific and has logs/has been imported.
  • [15:26] Aric Linden: the region crashing is interesting tho
  • [15:26] Torley Linden: This describes symptoms but we need to find a cause.
  • [15:26] Flux Woyseck: Blame it on campers lol
  • [15:27] Bridie Linden: and that one has been imported
  • [15:27] Torley Linden: Doesn't seem easy to repro but if that's doable, then that gives grounds for analysis.
  • [15:27] Johnnie Nakamori: campers should not generator that much network trafifc
  • [15:27] Flux Woyseck: I was kidding
  • [15:27] Flux Woyseck: sorry
  • [15:27] Johnnie Nakamori: they are idle after a period of time..
  • [15:27] Bridie Linden: Looks like QA tried back in August...
  • [15:27] Torley Linden: I know Rx has been concerned about the avatars remaining gray on popular orientation regions... maybe that's related.
  • [15:27] Aric Linden nods
  • [15:27] Kooky Jetaime: Johnnie - actually, they are still having to receieve all the textures of people passing within their draw distance
  • [15:28] Kooky Jetaime: so depending on where they are, they can still be a drain
  • [15:28] Aric Linden: let's leave it open and ask if havok makes it better (it should)
  • [15:28] Johnnie Nakamori: less movement,
  • [15:28] Alexa Linden: I will mark with last triaged date
  • [15:28] Bridie Linden: ok
  • [15:28] Squirrel Wood: Add some code to sims that triggers a notification if the pending counts rise above 100 ?
  • [15:28] Johnnie Nakamori: agreed.. being on the server with a 76 avatar limit will impact that regions preformance
  • [15:28] Torley Linden: And the linked issue's corresponding internal issue was actually closed awhile ago with "Cannot Reproduce" so I'll match that.
  • [15:29] Bridie Linden: ty Torley
  • [15:29] Flux Woyseck: Yea H4 makes a lot of things flow smoother, however it seems to be a high resource drain client side, but maybe its just me
  • [15:29] Lightsaber: releasing controls
  • [15:29] Alexa Linden: thanks Torley
  • [15:29] Squirrel Wood: h4 is entirely server side. nothing to do with client stuff
  • [15:29] Torley Linden: :)
  • [15:29] Bridie Linden: I also wonder if other changes/fixes coming in 1.19 will help
  • [15:29] Bridie Linden: At any rate...
  • [15:29] Bridie Linden: moving right along
  • [15:29] Bridie Linden: Next
  • [15:29] Flux Woyseck: Like I said, maybe its just me
  • [15:29] Bridie Linden: WEB-412 - Votes: 2 - Link to age verification partner's privacy policy is ""#""
  • [15:30] Bridie Linden: Not sure Flux
  • [15:30] Celierra Darling: Well, the title on that is outdated now
  • [15:30] Aric Linden: Celierra is this still an issue for you?
  • [15:30] Celierra Darling: Someone removed the privacy policy link completely
  • [15:30] Aric Linden: well there's an easy bugfix
  • [15:30] Aric Linden laughs
  • [15:30] Daedalus Young: yes, it's gone
  • [15:30] Bridie Linden grins
  • [15:31] Bridie Linden: Resolve?
  • [15:31] Celierra Darling: There's still a question of whether it *should* be there
  • [15:31] Torley Linden: Hm, re: that question, I'd suggest asking Jimmy and legal dept.
  • [15:31] Celierra Darling: So maybe ask legal or something
  • [15:31] Celierra Darling: Yeah
  • [15:31] Torley Linden: Everett would prolly also know.
  • [15:31] Bridie Linden: I'll send Jimmy an email
  • [15:31] Aric Linden: good idea
  • [15:31] Jason Swain would have thought it an important link for Data protection aware SL users
  • [15:32] Torley Linden: (Everett's Director of Community Initiatives, Jimmy is Senior Product Manager.)
  • [15:32] Squirrel Wood: technically it should be there
  • [15:32] Torley Linden: So much stuff is cross-departmental. =)
  • [15:32] Bridie Linden: Thx for bringing it to our attention...
  • [15:32] Bridie Linden: let's keep going :)
  • [15:32] Bridie Linden: NExt
  • [15:32] Bridie Linden: SVC-131 - Votes: 2 - Physical objects set to slow velocity sometimes stop
  • [15:32] Celierra Darling: I mean, I don't see any harm either - it just says "as much privacy as legally possible" :p
  • [15:32] Daedalus Young: 131 seems related to the other issue
  • [15:32] Aric Linden: this should be assigned to sidewinder
  • [15:32] Kerry Giha: friction?
  • [15:33] Torley Linden: Yes, looks like we need to confirm if this is still an issue in Havok4.
  • [15:33] Kerry Giha: hehe
  • [15:33] Alexa Linden: noted
  • [15:33] Torley Linden: Doesn't look like anyone actually tried it out.
  • [15:33] Bridie Linden: Right
  • [15:33] Bridie Linden: Can we ask reporter to try?
  • [15:33] Aric Linden: make sidewinder do it
  • [15:33] Torley Linden: Hahaha.
  • [15:33] Bridie Linden: :)
  • [15:33] Armanna Benoir: Make?
  • [15:33] Aric Linden grins mischieviously
  • [15:33] Armanna Benoir: 0.o
  • [15:33] Armanna Benoir: Meanie
  • [15:33] Bridie Linden: That works too...
  • [15:33] Aric Linden: Um suggest kindly?
  • [15:33] Armanna Benoir: Yep
  • [15:33] Armanna Benoir: haha
  • [15:33] Daedalus Young: lol
  • [15:33] Torley Linden: And now you know a little more about how we get things done!!
  • [15:34] Armanna Benoir: LOL
  • [15:34] Daedalus Young: ah yes *imagines the whips*
  • [15:34] Torley Linden: Flexiwhips!
  • [15:34] Armanna Benoir: rofl
  • [15:34] Bridie Linden: haha
  • [15:34] Alexa Linden rubs her tush
  • [15:34] Bridie Linden: Sculpty!
  • [15:34] Daedalus Young: oh, flexis are phantom anyway :P
  • [15:34] Squirrel Wood: looks to me as if the thing is simply running out of energy
  • [15:34] Armanna Benoir: Meg should be here any minute! woot woot
  • [15:34] Bridie Linden: Ok, back to list...
  • [15:34] Bridie Linden: SVC-216 - Votes: 2 - New autoreturn email message shows incorrect region name & position
  • [15:34] Aric Linden: I know that they're doign a lot of vehicle fixes right now in havok
  • [15:35] Daedalus Young: the best line in those e-mails is the one "Second Life is owned by Random Avatar"
  • [15:35] Bridie Linden looks @ Daed about 216
  • [15:35] Kerry Giha: yea
  • [15:35] Flux Woyseck: to add to 216, email also state "Second Life is Owned by (Insert estate owners name here)"
  • [15:36] Jason Swain: @Daed, I love that line
  • [15:36] Torley Linden: Looks like Q Linden was last looking at this, or the related issue at least.
  • [15:36] Torley Linden: On Hold since October...
  • [15:36] Daedalus Young: forward it to Philip, claiming SL
  • [15:36] Jason Swain: lol
  • [15:36] Torley Linden: (In DEV-2863, he mentioned not being able to send mail from test grids being the blocker.)
  • [15:36] Armanna Benoir: One of you do me a favor?
  • [15:36] Bridie Linden: Shall we import 216?
  • [15:37] Alexa Linden: assign to?
  • [15:37] Bridie Linden: triage
  • [15:37] Torley Linden: Sounds good for triage...
  • [15:37] Alexa Linden: ok done
  • [15:37] Torley Linden: and mention about Q's blocker so they don't waste time.
  • [15:37] Aric Linden: we might as Q if he has a status on it?
  • [15:37] Torley Linden: Internal link to that is: https://jira.lindenlab.com/browse/DEV-2863#action_109100
  • [15:37] Bridie Linden: I'll follow up with Q too
  • [15:37] Aric Linden: cool
  • [15:37] Alexa Linden: thansk Bridie
  • [15:37] Torley Linden: Chweeet.
  • [15:38] Bridie Linden: CHNext
  • [15:38] Bridie Linden: SVC-183 - Votes: 2 - key must be typecast in llParcelMediaCommandList to set media texture
  • [15:38] Alexa Linden: hmm
  • [15:38] Squirrel Wood: This may be related to an issue I noticed and put under VWR-1138
  • [15:39] Torley Linden: Hmmm I seem to recall the older behavior work, in relation to what Lex said re: particles.
  • [15:39] Squirrel Wood: last comment from the issue
  • [15:39] Torley Linden: If it wasn't changed for a good reason, then it should be fixed.
  • [15:39] Daedalus Young: 1138 is linked to in the comments, yes
  • [15:39] Aric Linden: let's import this please
  • [15:39] Bridie Linden nods
  • [15:39] Alexa Linden: triage?
  • [15:39] Torley Linden: Thanks Squirrel!
  • [15:39] Bridie Linden: yes Alexa
  • [15:39] Aric Linden: It should be assigned to sam with a note include it as part of the upcoming parcel media tests
  • [15:39] Alexa Linden: noted
  • [15:39] Bridie Linden: Oh, good suggesetion Aric
  • [15:40] Aric Linden grins
  • [15:40] Alexa Linden: ok
  • [15:40] Bridie Linden: Next
  • [15:40] Bridie Linden: SVC-148 - Votes: 2 - Teleport into full region no longer displays error message 'region is full' but instead 'teleport fail
  • [15:40] Alexa Linden: yes it does
  • [15:40] Alexa Linden: lol
  • [15:40] Daedalus Young: I think it's correct again now
  • [15:40] Squirrel Wood: reported under 1.13 client
  • [15:40] Aric Linden: I wonder if this is still an issue?
  • [15:40] Alexa Linden: I got this all weekend trying to get to a sale :P
  • [15:40] Torley Linden: Oh dear.
  • [15:40] Bridie Linden: which did u get?
  • [15:41] Bridie Linden: correct or generic?
  • [15:41] Alexa Linden: the sim is full
  • [15:41] Daedalus Young: afaik this is fixed indeed
  • [15:41] Bridie Linden: Resolve, can't repro?
  • [15:41] Torley Linden: Yeah I got the correct message too!
  • [15:41] Torley Linden: I just tried to TP to a place with 100 Resis.
  • [15:41] Daedalus Young: I remember it was wrong, so Resolve: Fixed I'd say
  • [15:41] Daedalus Young: Magically Fixed Itself ;)
  • [15:42] Torley Linden: :D
  • [15:42] Bridie Linden: lol
  • [15:42] Flux Woyseck: 100? must be Misfits cove
  • [15:42] Flux Woyseck: lol
  • [15:42] Torley Linden: Oh, it was "The Pharm", and incidentally I was waiting for someone to take that name.
  • [15:42] Alexa Linden: noted
  • [15:42] Squirrel Wood: /ao off
  • [15:42] Bridie Linden: Next...
  • [15:42] Bridie Linden: SVC-165 - Votes: 1 - Clothing and skins unable to load due to ""database"" issues in 1.15
  • [15:43] Squirrel Wood: sounds familiar....
  • [15:43] Torley Linden: This is pretty "broad"... happens when asset system gets clogged up.
  • [15:43] Celierra Darling: Fixed by now though?
  • [15:43] Torley Linden: Don't think there's an easy "fix" for this.
  • [15:43] Alexa Linden: last commented October
  • [15:43] Squirrel Wood: from a comment: this sounds like the same problem as SVC-553, what was the resolution? Not "able to reproduce" is hardly a resolution. Believe me. it reproduces for me EVERY log in.
  • [15:43] Alexa Linden: I can resolve - fixed and ask if it's still a problem
  • [15:43] Aric Linden: sorry sidetracked
  • [15:44] Alexa Linden: that sound ok?
  • [15:44] Aric Linden: squirrel what's special in your environment that we're missing when we try to repro?
  • [15:44] Aric Linden: do you have any insight into that?
  • [15:44] Bridie Linden: I think so..
  • [15:45] Torley Linden: Alexa, sounds reasonable to me.
  • [15:45] Alexa Linden: done
  • [15:45] Aric Linden: sounds fine to me too alexa
  • [15:45] Celierra Darling: That's not a comment by Squirrel, that's a quote of someone else :P
  • [15:45] Kooky Jetaime: A supply of Nuts Aric?
  • [15:45] Aric Linden: oh. sorry
  • [15:45] Bridie Linden: Comment from Bug ARic
  • [15:45] Torley Linden: I think the "fix" at the time came by way of actually unclogging the asset intertubes... :p
  • [15:45] Daedalus Young: could be one borked attachment
  • [15:45] Aric Linden: kick me now please
  • [15:45] Bridie Linden: kick
  • [15:45] Aric Linden grins
  • [15:45] Squirrel Wood: OMy
  • [15:45] Bridie Linden: Next
  • [15:45] Bridie Linden: SVC-223 - Votes: 1 - Replying to an offline IM does not work
  • [15:45] Squirrel Wood: So far offline IMs have yet to fail for me...
  • [15:45] Meghan Dench: I got in, Armanna crashed
  • [15:45] Meghan Dench: haha
  • [15:46] Torley Linden: I remember asking about this!
  • [15:46] Flux Woyseck: ditto
  • [15:46] Torley Linden: Holy moly...
  • [15:46] Squirrel Wood: comments suggest that the reason may be a malformed header
  • [15:46] Torley Linden: I'd suggest this is "Cannot Reproduce" too.
  • [15:46] Daedalus Young: I have received IMs that were sent as e-mail reply in the near past
  • [15:46] Aric Linden: we test this ALL the time
  • [15:46] Kooky Jetaime: My Offlines always worked.
  • [15:46] Bridie Linden nods to Torley + Aric
  • [15:46] Alexa Linden: mine too
  • [15:46] Aric Linden: it's part of the weekly cycle
  • [15:46] Torley Linden: Great to know, Aric.
  • [15:46] Alexa Linden: noted
  • [15:46] Bridie Linden: NExt
  • [15:46] Aric Linden: there was a little window when it was broken and so we got religion aboput it
  • [15:46] Bridie Linden: SVC-209 - Votes: 1 - Logging in and ""moved to nearby sim"" moves you to landing area
  • [15:47] Squirrel Wood: moved to nearby sim - I assume it moves you to one of the other sims running on the same machine ?
  • [15:47] Kooky Jetaime: bridie - only seen that when if not only my desitnation was offline but also my home.
  • [15:47] Torley Linden: Hmmm... Squirrel, or I know it teleports you to an available Infohub.
  • [15:47] Flux Woyseck: Clarify: Nearby equals halfway across the grid, zoom out, its still close.
  • [15:47] Kooky Jetaime: Squirrel - my experiance has always been Infohub.
  • [15:47] Torley Linden: I don't know what exactly the routing method is at present.
  • [15:47] Aric Linden: I think this has been fixed. this is an older issue. I think we now check for status
  • [15:47] Torley Linden: But what Kooky said...
  • [15:47] Daedalus Young: normally afaik Home, if Home is not available, random infohub
  • [15:47] Torley Linden: Yeah, check for status, and reword the info-message as appropriate.
  • [15:47] Bridie Linden nods
  • [15:48] Kooky Jetaime: It goes Last (or Requested) Destination, then Home, then Infohub.
  • [15:48] Torley Linden: Rx/Documentation can help with that.
  • [15:48] Alexa Linden: Yes to Daed
  • [15:48] Aric Linden: we just recently implement this check i think
  • [15:48] Torley Linden: Cool beans Daed and Kooky.
  • [15:48] Torley Linden: GMTA!
  • [15:48] Meghan Dench: GMTA?
  • [15:48] Meghan Dench: What's that?
  • [15:48] Bridie Linden: I think this is fixed too
  • [15:48] Torley Linden: Great Minds Think Alike.
  • [15:48] Alexa Linden: ok
  • [15:48] Kooky Jetaime: great minds think alike
  • [15:48] Meghan Dench: Oh
  • [15:48] Torley Linden: ;D
  • [15:48] Meghan Dench: ok lol
  • [15:48] Alexa Linden: will mark
  • [15:48] Torley Linden: Hahaha.
  • [15:48] Kooky Jetaime: Jiunx!
  • [15:48] Meghan Dench: I will never remember that...
  • [15:48] Bridie Linden: we are flying...
  • [15:48] Bridie Linden: Next
  • [15:48] Bridie Linden: VWR-2648 - Votes: 0 - Voice: Active speakers window not picking up adjacent speakers -
  • [15:48] Aric Linden: wow. the next one has a great reporter name
  • [15:49] Aric Linden: very impressive
  • [15:49] Daedalus Young: hehe lol
  • [15:49] Squirrel Wood: Seen that happen
  • [15:49] Kooky Jetaime: Damn me and my double clicking
  • [15:49] Meghan Dench: Love the hair btw Aric
  • [15:49] Torley Linden: I've seen that on occasion, but not more recently.
  • [15:49] Aric Linden: ty Meghan
  • [15:49] Squirrel Wood: someone was in voice but had no voice dot... usually TPing or relogging or even dis-/reenabling voice fixes that
  • [15:49] Alexa Linden: me neither
  • [15:49] Meghan Dench: Relog should fix that
  • [15:49] Torley Linden: Back to "Head Teacher" to educate us on a repro if they still see it!
  • [15:49] Aric Linden: it's very kind of you
  • [15:50] Aric Linden: agreed torley
  • [15:50] Bridie Linden nods to Torley!
  • [15:50] Meghan Dench: I am gonn get hair like that for me Aric lol when I find the right one
  • [15:50] Meghan Dench: And become less metal...
  • [15:50] Aric Linden: heh
  • [15:50] Aric Linden: I made this
  • [15:50] Bridie Linden: next...
  • [15:50] Meghan Dench: On voice - Relog ussualy solves that problem
  • [15:50] Bridie Linden: VWR-4012 - Votes: 0 - Show Updates + Disabling Rendering of Volumes crashes viewer.
  • [15:50] Alexa Linden: Aric, will you comment?
  • [15:50] Flux Woyseck: Someone makes a sculpted mohawk now
  • [15:50] Flux Woyseck: I forget where there
  • [15:51] Squirrel Wood: hair... find the sim "Hairspray" for some serious hair shopping ^^
  • [15:51] Meghan Dench: lol
  • [15:51] Bridie Linden: Reported w/WL viewer
  • [15:51] Aric Linden: Alexa - we should go ahead and take this and assign it to Asi
  • [15:51] Aric Linden: erm pastrami
  • [15:51] Alexa Linden: noted
  • [15:52] Bridie Linden: sure
  • [15:52] Bridie Linden: Next WEB-428 - Votes: 0 - Lack of any choice but State in the province state region area -
  • [15:52] Torley Linden: Looks easy enough to repro.
  • [15:52] Aric Linden: I'm goign to guess that it's a cpu prob
  • [15:52] Aric Linden: last one, not this one
  • [15:52] Aric Linden: take it and assign it to jeff linden please
  • [15:52] Bridie Linden: Yuppers
  • [15:53] Alexa Linden: noted
  • [15:53] Torley Linden: Sounds good!
  • [15:53] Meghan Dench: !!!
  • [15:53] Bridie Linden: # WEB-429 - Votes: 0 - Forum Crashed While Browsing - Can't Log Back Into Forum - ConductorX Nieuport
  • [15:53] Squirrel Wood: clearing cookies should help with web-429
  • [15:53] Aric Linden: brb
  • [15:53] Meghan Dench: kk
  • [15:53] Torley Linden: I'd think so, and a specific login error message.
  • [15:53] Torley Linden: There are actually several for the forums.
  • [15:53] Torley Linden: So if clearing cookies didn't work, I'd like to find out what happened here...
  • [15:53] Bridie Linden would also...
  • [15:53] Torley Linden: I usually recommend (1) clear cache/cookies, (2) try another browser.
  • [15:54] Alexa Linden: agreed
  • [15:54] Torley Linden: I'll keep an eye on that as watcher, but I'd suggest "Needs More Info" this time.
  • [15:54] Jason Swain surgests firefox ^^
  • [15:54] Bridie Linden: ha
  • [15:54] Bridie Linden: next
  • [15:54] Bridie Linden: WEB-414 - Votes: 0 - age verification: all dropdown options for each nationality available by usage of arrow keys
  • [15:54] Meghan Dench uses firefox
  • [15:55] Squirrel Wood: that is normal behavior for drop down fields that one can navigate them using the arrow keys
  • [15:55] Torley Linden: Hmmm different bugs should be reported in different issues.
  • [15:55] Torley Linden: Even if they ARE related, that's what issue linking is for.
  • [15:55] Alexa Linden: yes
  • [15:56] Bridie Linden: True...
  • [15:56] Meghan Dench: Kooky
  • [15:56] Celierra Darling: Squirrel - he seems to be pointing out that the intention seems to be to hide some of the options, though... I assume there's still a server-side sanity check though?
  • [15:56] Torley Linden: I'd close as "Misfiled" and ask the reporter to split this up.
  • [15:56] Torley Linden: And then we can better focus on individual problems within.
  • [15:56] Aric Linden: back
  • [15:56] Bridie Linden: Sure...
  • [15:56] Torley Linden: WB Aric!
  • [15:56] Bridie Linden: wb Aric
  • [15:56] Meghan Dench: Comment and tell them exactly that, what to do and why Torley
  • [15:56] Aric Linden: t y
  • [15:56] Jason Swain: JIRA can be very confussing for people new to it though Torley... Good video idea maybe?
  • [15:56] Alexa Linden: noted
  • [15:56] Bridie Linden: WEB-416 - Votes: 0 - Inconsistent Display of Verification Status
  • [15:56] Kooky Jetaime: Meghan - what?
  • [15:57] Torley Linden: Jason: Yes, more Issue Tracker videos to come after last week's "How to report a bug". :)
  • [15:57] Celierra Darling: Maybe just snip out the bottom two issues and ask him to split
  • [15:57] Meghan Dench: What is with "the cake is a lie"?
  • [15:57] Torley Linden: I'll leave a comment on WEB-414.
  • [15:57] Jason Swain: Well Done ^^
  • [15:57] Torley Linden: "the cake is a lie" = Portal reference.
  • [15:57] Bridie Linden: Ty Torley
  • [15:57] Kooky Jetaime's jaw drops.
  • [15:57] Alexa Linden: thanks torley
  • [15:57] Torley Linden: THIS WAS A TRIUMPH.
  • [15:57] Meghan Dench: I don't get it
  • [15:57] Meghan Dench: lol
  • [15:57] Torley Linden: ;)
  • [15:57] Squirrel Wood: Actually, the cake is a PIE!
  • [15:57] Torley Linden: Meghan, search for it on YouTube.
  • [15:57] Meghan Dench: Is it from a commedian?
  • [15:57] Torley Linden: Hahah Squirrel. Geek humor, "cake is a pi". :p
  • [15:57] Aric Linden looks at Bridie
  • [15:57] Alexa Linden: next up?
  • [15:58] Torley Linden: Meghan: Yes, a fine fellow named J. Coulton.
  • [15:58] Celierra Darling: [...I'm making a note here: "Huge Success!"...]
  • [15:58] Meghan Dench: Oh
  • [15:58] Aric Linden: Squirrel did you know that today is National Pie Day in America?
  • [15:58] Aric Linden: it is
  • [15:58] Torley Linden: Hahaha Celierra, I am cracking up.
  • [15:58] Meghan Dench: I know of Cake or Death?
  • [15:58] Meghan Dench: lol
  • [15:58] Bridie Linden: Pints + pies for everyone!
  • [15:58] Aric Linden: Pie rulez
  • [15:58] Bridie Linden: Let's wrap up with 416...
  • [15:58] Meghan Dench: <<< Almost fell off a ladder and broke a leg due to pie
  • [15:58] Meghan Dench: haha
  • [15:58] Bridie Linden: then u can all eat cake, er, pie.
  • [15:58] Bridie Linden: :)
  • [15:58] Meghan Dench: lol
  • [15:58] Squirrel Wood: OMy
  • [15:59] Kooky Jetaime: Just a reminder, you will be baked, and then there will be cake.
  • [15:59] Daedalus Young: 416: I understand the form should not be there anymore once age-verified?
  • [15:59] Aric Linden: yes, i think that's right
  • [15:59] Aric Linden: we should verify that this is still an issue
  • [15:59] Daedalus Young: I wouldn't say that's a "Major" bug then, if you're verified just don't fill in the form again
  • [15:59] Kooky Jetaime still has my trusted friend.. I didn't euthinize him.
  • [15:59] Aric Linden: agreed Daedalus
  • [15:59] Bridie Linden nods
  • [16:00] Bridie Linden: 4 o'rock on the money!
  • [16:00] Torley Linden: Good call, Daed.
  • [16:00] Bridie Linden: Thx all!
  • [16:00] Torley Linden: ROCK ON!
  • [16:00] Torley Linden: POWER TO THE PEOPLE!
Retrieved from "https://wiki.secondlife.com/w/index.php?title=Bug_triage/2008-01-23/Transcript&oldid=153973"