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[14:00] Xavier Irwin: wooo am i the only one here! [14:00] Jeremy Linden: Hello, Xavier! Welcome to Documentation Office Hours :-) [14:01] Jeremy Linden: Jon should be here shortly; I'm not sure where all our other regular visitors are this week. [14:01] Xavier Irwin: well i've never been to this one [14:01] Xavier Irwin: lol [14:01] Xavier Irwin: so i have no burning issues for documentatation atm [14:02] Jeremy Linden: They don't have to be burning issues... Any thoughts you've ever had about the Knowledge Base are welcome, here. [14:02] Xavier Irwin: mmmm... what do to if you think your account has been hacked? is that there? [14:02] VISTAZHAO CASUAL4 ANIM V1: Touched. [14:03] Jeremy Linden: It may be... I know I did a KB Article of the Week on the subject of protecting your account, at one point. [14:03] Xavier Irwin: i just had that questions and could not find... thats all [14:03] Jeremy Linden: http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4557 [14:03] Jeremy Linden: That's probably a good start. [14:04] Xavier Irwin: yeah i got them to change password, so thats good [14:04] Xavier Irwin: were u at SLCC? [14:04] Jeremy Linden: I was not! I think I'll go next year, though :-) [14:04] Xavier Irwin: didn't think i saw u there [14:04] Xavier Irwin: met Kate tho and others [14:05] Jeremy Linden: That's cool. Kate was actually visiting the Boston office this week; she left just a few minutes ago to catch her flight home! [14:05] Xavier Irwin: hey again simon [14:05] Xavier Irwin: awwww [14:05] Xavier Irwin: oh u have colton and teagen too? [14:05] Xavier Irwin: i know they were heading somewhere [14:06] Jeremy Linden: Not us... Jon's here, though. [14:06] Xavier Irwin: ok [14:06] Xavier Irwin: hey again simon [14:06] Simon Kline: hiya Xavier! i'm following you it seems :D [14:06] Xavier Irwin: lol [14:06] Simon Kline: Hey! Jeremy! [14:06] WidgetHUD v1.1 (Mono): Simon Kline has pinged you. [14:06] Jeremy Linden: Hey Simon. Welcome back to Documentation Office Hours. [14:07] Simon Kline: thanks :D it's been a while for me, been sleeping in ^^ [14:07] Jeremy Linden: No worries! We won't hold it against you. [14:07] Simon Kline: heh [14:08] Xavier Irwin: well i'm out of thoughts lol [14:08] Jeremy Linden: How about you, Simon? Anything to share, this week? [14:09] Simon Kline: hehe nothing especially... what's happened to kbaotw [14:10] Jeremy Linden: The public blog is going through some changes at the moment. KBAotW will be back soon, along with a bunch of other new features: http://blog.secondlife.com/2008/08/27/linden-lab-blog-changes-to-give-residents-more-choices/ [14:11] Simon Kline: ahhh cool [14:11] Simon Kline: i wondered if it was related to that... i skimmed that article the first time heh [14:12] Jeremy Linden: Yeah, it's had an interesting effect on office hours attendance. The past few weeks, we got some new folks coming through, but it looks like we've got a pretty sparse crowd today :-) [14:12] Simon Kline: i knew you hadn't run out ofarticles already lol [14:12] Xavier Irwin: yeah, sl is pretty quiet today! [14:13] Simon Kline: ahh cool new folks are always good :D... i think today is a case of friday-itis.... tho it's 7.13am saturday here in australia :D [14:13] Xavier Irwin: lmao [14:13] Xavier Irwin: and 22:13 here in the uk [14:13] Jeremy Linden: Heh! 5:13pm in Boston. Nearly the weekend! [14:13] Xavier Irwin: KB on timezones perhaps? [14:13] Xavier Irwin: bet that is there already [14:14] Jeremy Linden: Technically speaking, there are no time zones in Second Life... we all use PDT :-) [14:14] Xavier Irwin: mmhmmm [14:14] Xavier Irwin: technically speaking [14:15] Xavier Irwin: oh simon went [14:15] Jeremy Linden: Hmm... my hotkey program isn't working so well today... I've got a link to our article on Second Life Time and timezone conversions. [14:16] Jeremy Linden: http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3975 [14:16] Jeremy Linden: There we go! [14:16] Xavier Irwin: mmmm [14:16] Xavier Irwin: graphical presentation would be better [14:17] Xavier Irwin: i use that when trying to understand where people come from for example (not for timezones) [14:17] Jeremy Linden: Probably true, though Linden Lab doesn't have any control over time and date.com :-) [14:17] Xavier Irwin: no, but a nice pic in the KB..... [14:18] Xavier Irwin: yeah... someone just sent their first abuse report [14:18] Jeremy Linden: Based on time zones? [14:18] Xavier Irwin: LOL [14:18] Xavier Irwin: no [14:18] Xavier Irwin: on having their account hacked [14:19] Jeremy Linden: Ahh. [14:19] Jeremy Linden: I think I tried to paste this earlier: https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4556 [14:20] Jeremy Linden: More specific information on what to do if someone gets into your account. [14:20] Xavier Irwin: is it in french ? [14:20] Xavier Irwin: lol [14:20] Jeremy Linden: Not yet! [14:20] Xavier Irwin: ohhhh, so do it that way, NOT abuse report? [14:20] Jeremy Linden: Welcome back, Simon. Hi Jon! [14:20] Simon Kline: hah thanks, crashed ^^ [14:21] Jeremy Linden: Well, if you know who hacked your account, an abuse report would help, too! [14:21] Xavier Irwin: no he doesnt :( [14:21] Jeremy Linden: But if someone gets into your account, you should follow those procedures. [14:21] Xavier Irwin: ok just sent that now to help [14:21] Xavier Irwin: thanks jeremy [14:21] WidgetHUD v1.1 (Mono): Xavier Irwin has pinged you. [14:22] Jeremy Linden: Hi Jon. Welcome to Documentation Office Hours. [14:23] Xavier Irwin: ok i need to go translate stuff to french for this guy, nice meeting y'all [14:23] Jon Linden: hahaha [14:23] Jeremy Linden: Thanks for coming! [14:23] VISTAZHAO CASUAL4 ANIM V1: Touched. [14:23] Jon Linden: have a good one! [14:23] Jeremy Linden: Hmm... [14:23] Jeremy Linden: We now seem to have a Linden-to-Resident balance problem :-P [14:23] Simon Kline: HAHAHAH [14:23] Simon Kline: yeah i was just thinking tht [14:23] Simon Kline: if u guys have work to do i was just here to see what everyone had been up to [14:24] Jon Linden: my fault; caught up in some last-minute draft action! [14:24] Simon Kline: sounds intense jon heh [14:24] Jon Linden: feel free to stick around if you have any questions about Second Life documentation, though, Simon! [14:25] Jon Linden: if you don't, though ... early Friday? [14:25] Simon Kline: hahah no questions here :) [14:26] Jeremy Linden: Sometimes folks show up closer to the end... Someone should stand guard until the time's up :-) [14:26] Jon Linden: agreed [14:26] Simon Kline: the documentaion side of things is great tho guys, keep up the good work :D [14:26] Jeremy Linden: Woo! [14:26] Simon Kline flips a coin [14:26] Jon Linden: that is outstanding to hear, thank you, Simon! [14:27] Jon Linden: i'm visiting one of our other offices and i have all sorts of cleanup tasks to perform on this computer i've been using [14:27] Jeremy Linden: Heh! [14:27] Simon Kline: oh wow someone cluttered the desktop again? heh [14:28] Jon Linden: um ... m-maybe [14:28] Jeremy Linden: Make sure to uninstall all the spyware you downloaded... [14:28] Jon Linden: but i need it! [14:28] Jon Linden: to let me know when i've won FaBuLoUs PrIzEs! [14:28] Jeremy Linden: Oh, that's true. [14:29] Jeremy Linden: And you probably need all those browser toolbars to help you find product-specific stuff, while helpfully informing advertising companies of your browsing habits. [14:29] Simon Kline: inded very important... the massve speed decrease is *very* worth it :D [14:30] Jon Linden: the Ask.com toolbar, brought to you by Verizon and Geico, featuring Jay-Z with lasvegas.com Search Mode, is installed in my IE and it is the only way i can browse the web [14:30] Simon Kline: hahahahha [14:30] Jon Linden: that's normal, right? [14:31] Jeremy Linden: Probably only for about 85% of casual internet users. [14:31] Jon Linden: why does it keep making me buy concert tickets to Celine Dion, Presented By eSurance? [14:31] Jon Linden snaps out of it [14:31] Simon Kline: hahah [14:31] Simon Kline: you know you want to.. right? [14:32] Simon Kline: (buy tix to Celine) [14:32] Jon Linden: no offense to any fans of hers, but that is just not my idea of a great time [14:32] Simon Kline: heheh [14:32] Simon Kline: mine either lol [14:33] Simon Kline: i don't know if u guys might be intrested.. but i organise a weekend of learning once a month where mentors teach in class situations various classes... normally to help newer ppl in sl.. [14:34] Jeremy Linden: Very cool! [14:34] Jeremy Linden: Do you hold it at a regular time? [14:34] Simon Kline: yes well it started out as a weekend once a month on the weekend closest to the 15th of each month [14:35] Simon Kline: but this one's going for a week because last time we squeesed so many classes into one weekend they nearly overlapped heh [14:35] Simon Kline: tho the participation has dropped off this month: http://wiki.secondlife.com/wiki/Mainland_Mentor_Coaches_Class_Schedule [14:35] Jeremy Linden: Aha! I'll have to check that out. [14:36] Jon Linden: thanks for the tip, Simon [14:36] Jeremy Linden: Hi Marianne. Welcome to Documentation Office Hours. [14:36] Marianne McCann: Hi there [14:36] Simon Kline: do you think it would be appealing for linden groups like yourselves to come along and present at one of the weekends when you have a new feature you'd like to show the world [14:36] Simon Kline: Hey! Marianne :D [14:37] Marianne McCann: Hi Simon [14:37] Jeremy Linden: We'll definitely, keep it in mind, Simon :-) [14:38] Simon Kline: i think last month one of the mentors did one on the help / support systems in sl but next time they do it is there anything in particular u'd like them to draw attention to? [14:39] Jon Linden: not that i can think of at the moment; that's probably best left to you to determine [14:39] Simon Kline: cool [14:39] Jon Linden: Marianne, do you have any questions or issues about Second Life documentation you'd like to share? [14:39] Jon Linden: (if not, that's also cool) [14:40] Marianne McCann: Not right at the moment, no. I know I had some, but now that I'm here,they've slipped my mind [14:40] Jeremy Linden: We do that on purpose. Now, if you'll direct your attention to this shiny object.... [14:40] Jon Linden: you can always stop by another time [14:40] Jon Linden: hehehe [14:40] Marianne McCann snickers [14:40] Jon Linden: speaking of which, we're going to be switching to an earlier time next week (and hopefully all weeks thereafter) [14:41] Marianne McCann: Neither of you are in black suits [14:41] Jon Linden: i'd have to go get one [14:41] Simon Kline: oh wow wht time guys :D [14:41] Jon Linden: just an hour earlier; 1pm SLT [14:41] Simon Kline: hahah oh now you're going to make me decide between you guys and george [14:42] Jeremy Linden: Oh no! [14:42] Jon Linden: it just occurred to me that's also torley's, isn't it [14:42] Marianne McCann: Alts, Simon [14:42] Simon Kline: maybe 30 mins at each lol [14:42] Simon Kline: hah Marianne! [14:42] Jon Linden: people will have to start splitting time [14:42] Jeremy Linden: I think Torley's is now, actually. [14:42] Jon Linden: oh, ok [14:42] Jeremy Linden: Unless it's moved in the past 6 months or so. [14:42] Marianne McCann: Can't be now. Here is deserted [14:43] Simon Kline: i haven't been to torleys in ages.. i think it changed.. [14:43] Jeremy Linden: Very possible! [14:43] Simon Kline: *checks* [14:43] Jon Linden: according to the wiki, his is on thursdays at noon SLT on Here [14:43] Simon Kline: well if u guys see a blonde me turn up next week you'll know the other simon is at georges [14:44] Jon Linden: heh [14:44] Marianne McCann: Hey Chav [14:44] Chav Paderborn: hello [14:44] Jeremy Linden: Hi Chav. Welcome to Documentation Office Hours. [14:44] Simon Kline: ohhhh that's 5am here no wonder i havne't been to torleys in ages he [14:44] Simon Kline: hi chav :D [14:46] Marianne McCann: I'm sure this has been asked a billion times before, but have there been thoughts ever given to adding more SL history/culture/community stuff to the KB? [14:46] Jon Linden: huh! that's an interesting question [14:46] Jon Linden: the problem becomes one of perspective: who writes the history? [14:46] Chav Paderborn: would it cause drama? [14:46] Marianne McCann: Probably. Depends on "what history" [14:47] Jeremy Linden: We try to keep the KB limited to the hard facts of how to use Second Life. The Second Life Wiki, however, is a prime location for such information. [14:47] Jon Linden: i envision a nightmare universe in which every single Resident writes furiously to complain about being underrepresented in the historical accounts of Second Life [14:47] Marianne McCann: But I'm thinking about those cubes across the water from here and "who is Magellan Linden" [14:47] Marianne McCann: or "why is there an olr rig in ANWR [14:47] Marianne McCann: oil* [14:47] Simon Kline: haha Magellan! I googled him and there's some interesting stuff about him :D [14:47] Marianne McCann: Which ya, may well be wiki [14:48] Jon Linden: ah! these are interesting questions -- the wiki certainly seems like the better place for it, but those are interesting questions [14:48] Jeremy Linden: Ah. Well, Lindens and Linden-related content might be reasonable exceptions, since they're things that we're ultimately responsible for. [14:48] Jon Linden: i'm'a write that down [14:48] Chav Paderborn: maybe it could tell us hwhere to find linden builds and stuff [14:49] Chav Paderborn: cos the world is too big to explore randopmly [14:49] Marianne McCann: Right. I don't think it would be LLs place to tell the story of non-linden stuff, cu that's where drama llamas are [14:49] Jeremy Linden: Even so, the Second Life History Wiki, a Resident-maintained archive, contains almost all this information already. [14:49] Simon Kline: explorer's guide to linden builds in sl would be cool Chav [14:49] Jeremy Linden: http://secondlife.wikia.com/index.php/Main_Page [14:50] Jeremy Linden: http://secondlife.wikia.com/wiki/Magellan_Linden [14:50] Jeremy Linden: http://secondlife.wikia.com/wiki/ANWR [14:50] Marianne McCann: True. I am/was a SLHistory.org contributor. But it has become a general wiki, mainly a bragging place for the various SL military groups [14:51] Jeremy Linden: I was unaware of that turn of events... [14:51] Marianne McCann: Yup. From when it went to wikia [14:51] Marianne McCann: Heh... I wonder if even all the LL-owned builds are known about, Chav. [14:52] Marianne McCann: (Ive put the ones I've found, not coincidentially, on the wikia wiki) [14:52] Simon Kline lol at the oil rig story! [14:52] Jeremy Linden: Heh! [14:53] Jeremy Linden: I know I personally don't know them all. I found a large dam on the mainland, not long ago, that I'd never seen before. [14:53] Marianne McCann: Sutherland Dam, most likely [14:53] Simon Kline: " The rig was supposed to ump out 'petrolium' which explained wy the region that connected to it had doublee-prim allovaiton" [14:53] Jeremy Linden: Yes, I believe that was the one. [14:53] Marianne McCann: I still find old ones from time to time, like Duckfjord [14:54] Jeremy Linden: Primoleum! [14:54] Marianne McCann: Or the Furu Pyramid [14:54] Simon Kline: sorry about the typoneese there hehe [14:54] Marianne McCann is obviosuly *that* kinda nerd [14:54] Chav Paderborn: theres a pyramid? [14:54] Marianne McCann: yup [14:55] Marianne McCann: near where the old Sami infohub used to be [14:55] Marianne McCann: http://secondlife.wikia.com/wiki/Furu [14:55] Marianne McCann: (There isn't much on that page) [14:56] Chav Paderborn: theres likethe erm [14:56] Chav Paderborn: moles [14:56] Chav Paderborn: ldpw? [14:56] Marianne McCann: Uh huh [14:56] Chav Paderborn: so it would be nice to know what they built [14:56] Chav Paderborn: our tax L$ at work! [14:56] Marianne McCann: Thet're making a lot of new stuff. The Furu Pyramid, though, is old old [14:56] Marianne McCann: Chav - they do have a great list on the wiki [14:56] Jeremy Linden: I do believe we made an announcement on the blog about Bay City? [14:56] Marianne McCann: http://wiki.secondlife.com/wiki/Parks_and_Recreation_Directory [14:57] Jeremy Linden: Ah, even better. [14:57] Chav Paderborn: i should look at the wiki someday [14:57] Marianne McCann owns a small plot of land in Bay City, and somehow did not break the bank [14:58] Chav Paderborn: is bay city like a zoned mainland? [14:58] Marianne McCann: But it would be nice to see some of those old items, or something so people are aware of some of the Linden-content they can wander about in [14:59] Jon Linden: it makes sense [14:59] Marianne McCann: Chav - sorta liek Nov Albion, Brown, Shermerville... not so much zoned (no covenant), but with some restrictiosn and an overall "theme" in mind [14:59] Marianne McCann: Nova* [14:59] Chav Paderborn: nice [15:00] Jon Linden: folks, we seem to have come up on the end of our hour [15:00] Jeremy Linden: It would dilute the purpose of the KB somewhat, though... Descriptions of tourist spots don't really fit with tutorial topics like "How do I start dancing?" [15:00] Marianne McCann: Good point, Jeremy [15:00] WidgetHUD v1.1 (Mono): Marianne McCann has pinged you. [15:00] Simon Kline: thanks for the office hour guys! [15:00] Jon Linden: it might be worth it to point to a wiki link or somethin' [15:00] Marianne McCann: Have fun! [15:00] Marianne McCann nods [15:00] Simon Kline: great to see you again :D [15:00] Jon Linden: our next office hour will be at the same place, but an hour earlier [15:00] Jeremy Linden: Thanks for coming, all! Good conversation topics this week :-) [15:01] Simon Kline: nice meeting you marianne and Chav :D [15:01] Jon Linden: have a good weekend! [15:01] Marianne McCann: nice meetin' you too [15:01] Marianne McCann: Bye Bye!!