User:Bridie Linden/Office Hours/2007 Jul 25

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Transcript of Bridie Linden's office hours:

[14:54] Bridie Linden nods
[14:54] Wyn Galbraith: Now?
[14:54] Barf Burt looking up waiting for people
[14:54] Bridie Linden: soon, Wyn!
[14:55] Ryozu Yamamoto: CG Linden?
[14:55] Bridie Linden: 5 mins-ish
[14:55] CG Linden: Hi
[14:55] Ryozu Yamamoto: Nice to meet yah
[14:55] Bridie Linden: Hey CG!
[14:55] Gale Barzane: hi CG linden nice to meet you
[14:55] NunoSecondLife Aabye: hi
[14:55] Wyn Galbraith: Well, I'm staying this time. Don't want to chance not getting here.
[14:55] Bridie Linden: Wyn, I like how your hair and outfit match.
[14:55] Dzonatas Sol: http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda
[14:55] Wyn Galbraith waves to CG
[14:56] Bridie Linden: Thx Dz
[14:56] Dzonatas Sol smiles
[14:56] Bridie Linden: How's everyone doing today?
[14:56] Wyn Galbraith: Hi Rex.
[14:56] Daedalus Young: doing just fine
[14:56] Rex Cronon: hi everybody
[14:57] Daedalus Young: how are you?
[14:57] Bridie Linden: Hi Rex.
[14:57] Rex Cronon: hi wyn
[14:57] Bridie Linden: Good, good - busy!
[14:57] Bridie Linden: CG - having fun today?
[14:57] Ryozu Yamamoto: Sounds like someone has their mic toggled on?
[14:57] Daedalus Young: be sure to visit Hidden Starax next 6 weeks at Oyster Bay! ;)
[14:57] CG Linden: she is only typing 50 words a minute, so actually quite relaxed :)
[14:57] Wyn Galbraith notes CG doesn't look like a fly.
[14:58] Iridium Linden: Hullo
[14:58] CG Linden: Hi
[14:58] Daedalus Young: hi Iridium
[14:58] Dzonatas Sol: HUllo
[14:58] Ryozu Yamamoto: Hello there tiny Linden =)
[14:58] Bridie Linden: It's Iridium!
[14:58] Wyn Galbraith: Hello Iridium!
[14:58] Iridium Linden: Hiya!
[14:58] Barf Burt: We are brought here today to dance to a happy song
[14:58] Iridium Linden: OMG, it's so nice to see all of you guys.
[14:58] Iridium Linden is super excited.
[14:58] Bridie Linden: Yes, yes!
[14:58] CG Linden: full house :)
[14:58] Bridie Linden: Torley should be showing up soon!
[14:58] Gale Barzane: happy to see you all too thought you lindens were hiding
[14:59] Barf Burt: I get to meet the amazing TOrley :D
[14:59] Daedalus Young: they are, you just found the hiding place
[14:59] Gale Barzane: lol
[14:59] Rudolph Ormsby: H guys - I am here mostly to learn, so I have someone's seat - just give me a shove ! :)
[14:59] Bridie Linden: Np Rudolph
[14:59] Iridium Linden: Dzonatas, Daedalus, Benja, Wyn, I'm star struck.
[15:00] Gale Barzane: brrb
[15:00] Iridium Linden: Ryozu is here too! Yay!
[15:00] tx Oh: dont sit on me walden
[15:00] Ryozu Yamamoto: =D
[15:00] Dzonatas Sol hands over the shades
[15:00] Torley Linden shouts: OMG
[15:00] Bridie Linden: Hooray!
[15:00] Daedalus Young: hi Torley
[15:00] Torley Linden shouts: We're all chillaxin' at Bridie's hizzouse!
[15:00] Iridium Linden: yay! Torley!
[15:00] Ryozu Yamamoto: TorleyKIPS!
[15:00] Torley Linden: Hey hey everyone!
[15:00] Bridie Linden: For sure!
[15:00] Ryozu Yamamoto: holy
[15:00] Daedalus Young: on sculpties! :D
[15:00] Torley Linden: Hehehe.
[15:00] Barf Burt: The watermelon man
[15:00] Torley Linden: Lush seating fer sure.
[15:00] Gale Barzane: cool
[15:00] Bridie Linden: Ok, shall we get started?
[15:00] Ryozu Yamamoto: hahaha ow wow
[15:00] Walden Mannonen: ok
[15:00] Bridie Linden: A few opening remarks...
[15:00] Walden Mannonen: The Watermelon Man is here so we'll get started
[15:00] Iridium Linden: http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda
[15:00] Alexa Linden: /ao on
[15:01] Iridium Linden: We have a lot to get through.
[15:01] Bridie Linden: Hey Alexa!
[15:01] Bridie Linden: Yes...
[15:01] Alexa Linden: hey :D
[15:01] Ryozu Yamamoto: My girlfriend loves your MelonKip Torley +D
[15:01] LilaSilk Petrov: Can I listen in?
[15:01] Torley Linden: Hey Alexa!: :D
[15:01] Ryozu Yamamoto: XD
[15:01] Bridie Linden: Some opening remarks -- sorry for spam!
[15:01] Torley Linden: Thanks Ryozu, it was a stroke of inspiration.
[15:01] Bridie Linden: First, welcome, welcome and thanks for coming! We really value your help and feedback!
[15:01] Alexa Linden: Hi Torley :D
[15:01] Dzonatas Sol: Top Viewer Crashes... should we leave those open?
[15:01] Barf Burt: love your youtube vids Tor
[15:01] Bridie Linden: Second, if you're new to our triages -- welcome, but be sure to take a look @ http://wiki.secondlife.com/wiki/Bug_triage#Process_notes
[15:01] Bridie Linden: Hang on Dz
[15:01] Iridium Linden: Yay! Aric.
[15:01] Bridie Linden: Hey Aric
[15:01] Dzonatas Sol: =p
[15:01] Aric Linden: grins and waves
[15:01] Bridie Linden: :)
[15:02] Bridie Linden: Also, see Torley's great post on better bug reporting: http://blog.secondlife.com/2007/07/05/how-to-report-bugs-better/
[15:02] Bridie Linden: (Let me know if I'm going too fast)
[15:02] Ryozu Yamamoto: Heya ARic
[15:02] Bridie Linden: We'll be on the look out for good repros, system info, linking duplicate issues, making sure priority is set correctly...
[15:02] Aric Linden: heya ryozu
[15:02] Ryozu Yamamoto: And Alexa, and everyone else =D
[15:02] Bridie Linden: Hi all!
[15:02] Bridie Linden: welcome
[15:02] Alexa Linden waves
[15:02] Bridie Linden: I'm planning to keep this a text-chat triage (as opposed to using voice) -- thoughts/feedback welcome.
[15:02] Torley Linden is so excited about Bridie's first inworld office hour and bug triage. :)
[15:02] Bridie Linden: I'll be posting the transcripts after each triage, too. Make a landmark so it's easy to come back here next week!
[15:02] Alexa Linden: WOOT!
[15:02] Bridie Linden loves the Lindens!
[15:03] Iridium Linden: omg, me too, Torley.
[15:03] Bridie Linden: Third, the agenda is here: http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda
[15:03] Walden Mannonen: Linden Time!!! Linden Time!!! OMG It's Linden Time!!!
[15:03] Bridie Linden: We will only be able to get through a portion of the current list...
[15:03] Benja Kepler says hi to the Lime Tree Family
[15:03] Bridie Linden: I welcome help creating/editing the agenda each week - hint, hint.
[15:03] Bridie Linden: :)
[15:03] Bridie Linden: With that said, let's get to work...
[15:03] Bridie Linden: sound good?
[15:03] Ryozu Yamamoto nods.
[15:04] Alexa Linden: /ao off
[15:04] Gale Barzane: speaking of crashes
[15:04] Bridie Linden: So, we have quite a list of Top Viewer crashes from Dan Linden...
[15:04] Bridie Linden: These are sent in to us, but don't have repros --
[15:04] Aric Linden: yea! Dan Linden W00T!
[15:04] Aric Linden: grins
[15:04] Bridie Linden: yes, w00t for Dan!
[15:05] Bridie Linden: but his recommendation was that we *not* import unless there's a fix...
[15:05] Wyn Galbraith waves as she returns.
[15:05] Bridie Linden: Aric, others - thoughts?
[15:05] Barf Burt thinks that Linden Labs is the greatest
[15:05] Daedalus Young: hm, looks quite source code technical :/
[15:05] Dzonatas Sol: VWR-589 has a note from Nicholaz
[15:05] Bridie Linden: Thx Dz
[15:05] Dzonatas Sol: but that from May
[15:05] Aric Linden: W/out meaning to sound glib, I think I'd trust Dan's judgement here
[15:06] tx Oh: i miss vwr-219 on the list, client hangs / crashes on mac osx and linux when parcel radio stream is ogg vorbis
[15:06] Rex Cronon: Script run-time error
[15:06] Rex Cronon: Math Error
[15:06] Bridie Linden: Hmm - so what to do with VWR-589?
[15:06] Ryozu Yamamoto: That might be fixed soon tx
[15:06] Dzonatas Sol: I suggest leave it open ... since that note was from May
[15:06] Bridie Linden nods
[15:07] tx Oh: also for macs?
[15:07] Rex Cronon: how fitting is this? i come to discuss viewer crashes, and i crash.
[15:07] Ryozu Yamamoto: Not sure about Macs =/
[15:07] Bridie Linden: So shall we move down the agenda to Viewer Crashes, VWR-1682?
[15:07] Iridium Linden: https://jira.secondlife.com/browse/VWR-1682
[15:07] Iridium Linden: Votes: 1 - System reboot shortly after login on 1.18.0.6
[15:08] Torley Linden: This is a type of issue that seems not specific to SL...
[15:08] Dzonatas Sol: A Reboot is not really a crash... resolve/need more info?
[15:08] Torley Linden: It's likely other stressful conditions which exercise a computer would result in the same...
[15:08] tx Oh: can't confirm this (vwr-1682) on linux
[15:08] Ryozu Yamamoto: Seems comptuer related more than SL related
[15:08] Bridie Linden: I liked Torley's question about trying w/FL
[15:08] Ryozu Yamamoto: Maybe even driver related
[15:09] Aric Linden: I'd be interested in knowing if this happens consistently or not.
[15:09] Aric Linden: and always with SL only
[15:09] Torley Linden: It sounds like we have some outstanding questions that we need answers for.
[15:09] Dzonatas Sol: Mmhmm, that'll depend on what other 3D apps are being used
[15:09] Ryozu Yamamoto: Need more info then
[15:09] Iridium Linden: So we'll mark "needs more info."
[15:09] Torley Linden: Makes sense to me to do "Needs More Info".
[15:09] Iridium Linden: https://jira.secondlife.com/browse/VWR-1765
[15:10] Bridie Linden: Thx yes
[15:10] Iridium Linden: Votes: 1 - Compleate system hang after inworld a few minutes
[15:11] tx Oh: vwr-1765: what operating system?
[15:11] JK Lab HUD 3 AO Male Full V10.3.1: Communication with the server.....
[15:11] Bridie Linden reads
[15:11] Dzonatas Sol: This is one of the old Thunderbirds, very lowest supported chip
[15:12] Bridie Linden: Hmm - what do you think ARic?
[15:12] Aric Linden: agrees with Dzonatas
[15:12] Aric Linden: but it still is a supported chip.
[15:12] Bridie Linden: There seems to be several 'hang' issues...
[15:13] Bridie Linden: Resolve or meta-issue?
[15:13] Iridium Linden: Hiya, Bub. Thanks for coming.
[15:13] Aric Linden: I think we might suggest that the user reduce frameset allowed.
[15:13] Dru Rossini: may I listen in?
[15:13] Bub Linden: Hello Iridium. Welcome to... Er, I mean, of course!
[15:13] Bridie Linden: Sure Dru
[15:13] Iridium Linden: lol
[15:13] Bridie Linden: Hi bub!
[15:13] Iridium Linden: Sure Dru.
[15:13] Bub Linden: Hey B$!
[15:13] Iridium Linden: So we'll make a note of "won't fix?"
[15:13] Aric Linden: I also think there might be a pipe issue here, I'm curious about the Lag monster comment
[15:14] Aric Linden: I think we should suggest they reduce frame rate allowed and try running that wy
[15:14] Aric Linden: way
[15:14] Torley Linden: Yes, as Aric said.
[15:14] Torley Linden: We should get Fast TImers results.
[15:14] Bridie Linden: Sounds good, Torley to update?
[15:14] Torley Linden: Yes... what additional info do we need from the reporter?
[15:14] Iridium Linden: https://jira.secondlife.com/browse/VWR-1863
[15:14] Iridium Linden: Votes: 0 - vtdisp Blue screen
[15:14] Bridie Linden: Hang on Iridium
[15:15] Aric Linden: Torley, ask them to reset their frame rate allowed lower and see if that helps with hangs and lang
[15:15] Aric Linden: erm, lag
[15:15] Dzonatas Sol: My guess it is a driver more than the Thunderbird in 1765
[15:15] Daedalus Young: is Resolved as Needs More Info - 1863
[15:15] Torley Linden: OK Aric, I'll resolve as "Needs More Info". (VWR-1765)
[15:15] Ryozu Yamamoto: Needs more info
[15:15] Torley Linden: And I'll ask 'em that, thanx.
[15:15] Bridie Linden: Perfect
[15:15] Aric Linden: update drivers yadda yadda too
[15:15] Torley Linden: (For context, many of these crashes I've come across have been resolved as "Needs More Info".)
[15:15] Bridie Linden nods
[15:15] Torley Linden: We should prolly have standard boilerplate "Did you try... ?" text to paste in too in the future.
[15:16] Aric Linden: nods at torley.
[15:16] Bridie Linden: Good idea...
[15:16] Wyn Galbraith laughs as she hears the voices in her head make weird noises.
[15:16] Aric Linden: Good idea
[15:16] Bridie Linden: Ok, now onto VWR-1863
[15:16] Dzonatas Sol *nods*
[15:16] Bridie Linden: Click on box near me for hyperlink to page!
[15:16] Ryozu Yamamoto: VWR-1863: Needs more info
[15:16] Ryozu Yamamoto: Whoops
[15:16] Ryozu Yamamoto: VWR-1863
[15:16] Aric Linden: I think cow's comments say it all
[15:16] Wyn Galbraith: I get that one all the time.
[15:16] Dzonatas Sol: need more info on 1863... sys info
[15:16] Bridie Linden: Yup
[15:17] Gale Barzane: didnt load for me
[15:17] Rudolph Ormsby: The BS of D is becoming more frequent - my partner gets it all the time now
[15:17] Ryozu Yamamoto shouts: Heya Michael!
[15:17] Wyn Galbraith has an Intel chipset on her laptop. "So I get that same stop Bluescreenofdeath with display driver stuck in thread.
[15:17] Wyn Galbraith waves at MichaelFrancis.
[15:17] Iridium Linden: We ready for the next one?
[15:17] Torley Linden: OK, Needs More Info!
[15:17] Bridie Linden: Exact repros help, Rudolph
[15:18] Torley Linden: *marks it*
[15:18] Ryozu Yamamoto: Wyn: What kind of video card?
[15:18] Bridie Linden: Yes, VWR-673
[15:18] Iridium Linden: https://jira.secondlife.com/browse/VWR-673
[15:18] Gale Barzane: man you guys are moving faster than i can read
[15:18] Wyn Galbraith: Intel chipset.
[15:18] Iridium Linden: Votes: 5 - Viewer freeze on timed-out asset download request.
[15:18] Wyn Galbraith: Internal to the motherboard.
[15:18] Bridie Linden: sorry, Gale!
[15:18] Wyn Galbraith: I bet that's what he's got.
[15:18] Ryozu Yamamoto: Sounds lie it
[15:18] Bridie Linden: This is kinda of an oldy...
[15:18] tx Oh: no more info's on recent browsers with vwr-673
[15:18] Wyn Galbraith: I just bet the Intel Celeron M is Intel all the way.
[15:18] Gale Barzane: this one bugs me the most
[15:19] Bridie Linden: 673 == needs more info
[15:19] Aric Linden: we on 673?
[15:19] CG Linden: where are we at? 673?
[15:19] Iridium Linden: Yes
[15:19] Iridium Linden: 673
[15:19] Torley Linden: Yeah, this "Needs More Info" too.
[15:19] Torley Linden: Looks like no new reports.
[15:19] Bridie Linden: Everyone caught up?
[15:19] Bridie Linden: :)
[15:19] Gale Barzane: yes
[15:19] Gale Barzane: lol
[15:19] Ryozu Yamamoto: Need to knwo if it still happens, yeah
[15:19] Aric Linden: I think if they say "yes" to torleys question, then just assign it to me for internal repro
[15:20] Bridie Linden: Great, thx ARic
[15:20] Iridium Linden: so 673 needs more info too.
[15:20] Ryozu Yamamoto: Yep
[15:20] Bridie Linden: /nods
[15:20] Bridie Linden nods
[15:20] Torley Linden: Yeah, I'll watch if this gets reopened then.
[15:20] Bridie Linden: :)
[15:20] Torley Linden: (With new info.)
[15:20] Iridium Linden: https://jira.secondlife.com/browse/VWR-1853
[15:20] Dzonatas Sol: Be nice if they get the IM... I'll send them one
[15:20] Rex Cronon: if i have a crash that i can't reproduce should i even bother going to jira? it seems if things can't be preproduced they are ignored:(
[15:20] Iridium Linden: Votes: 1 - Missing fonts = segfault x64 Linux
[15:20] Ryozu Yamamoto: Rex: Not true
[15:20] Ryozu Yamamoto: Rex: You can add it to Jira in hopes that others will add mroe info as well.
[15:20] Bridie Linden: Rex, the more info the better...
[15:21] Bridie Linden: Yes, Ryozu.
[15:21] Torley Linden: Yes Rex -- putting the info out in public helps.
[15:21] Torley Linden: Someone else can go, "Wait, I have a missing piece of info to add!"
[15:21] Bridie Linden: I asked Tofu about 1853...
[15:21] Torley Linden: And this has already happened many times; I've seen it and participated in many issues where people collaborated to find a solution.
[15:21] Torley Linden: Like Second Life itself, people coming together make the difference.
[15:21] Aric Linden: Rex, too many various systems out there for us to test everything internally. it's really nice to see what other see
[15:22] tx Oh: on vwr-1853 the solution is given
[15:22] Ryozu Yamamoto: VWR-1853 Has a solution poted with it, import?
[15:22] Aric Linden: It helps us understand what we should be doing a better job of internally
[15:22] Aric Linden: import, but this is just a build issue.
[15:22] Aric Linden: need to make sure everything is added to the build
[15:22] Torley Linden: I don't think this is Critical -- I'd down-prioritize it. What say ye?
[15:22] CG Linden: I guess that one may be a symptom of the build process...
[15:22] Bridie Linden: Tofu said about 1853: "...suspects the user was simply running or building incorrectly - plenty of other SLDevs are performing 64-bit linux builds and I haven't heard other reports of this problem"
[15:23] Dzonatas Sol: 1853, it shouldn't crash even if the build itself can be fixed... so there are two problems
[15:23] Ryozu Yamamoto: Aye Torleykips
[15:23] tx Oh: it would be nice to check if a font is missingbefore opening it
[15:23] Aric Linden: whoops. i didn't see that comment
[15:23] Ryozu Yamamoto: Neither did I o_o
[15:23] Torley Linden: Since there's a workaround solution I'd "Major" it and then import. Sound good?
[15:24] Iridium Linden: kk, so importing 1853?
[15:24] Bridie Linden: Sounds good, Torley.
[15:24] Torley Linden: Kk... *imports*!
[15:24] Iridium Linden: https://jira.secondlife.com/browse/VWR-1864
[15:24] Iridium Linden: Votes: 1 - dwt_decode_tile SegFault
[15:24] Aric Linden: I'd say it's normal, torley, it's just a matter of making sure the right fonts and cursors are included in the build
[15:24] Bridie Linden: Iridium is fast! SUPA fast!
[15:24] Torley Linden: K Aric -- thanks, will do.
[15:24] Torley Linden: Hehe, we're moving along at a brisk pace here.
[15:24] Dru Rossini: would be nice to be able to import a .3ds or some kind of dxf file into a sculptie
[15:25] Dru Rossini: /(my only comment)
[15:25] Iridium Linden: you guys are the fast ones, not me.
[15:25] Ryozu Yamamoto: Isn't this related to the last one?
[15:25] Ryozu Yamamoto: Err, wait
[15:25] Aric Linden: I think we should import this one and have someone look at the logs.
[15:25] Bridie Linden: 1864, Ryozu
[15:26] Dzonatas Sol: 1864, Awsoonn seems to be able to repro it, but Seg has tried and can't
[15:26] Bridie Linden: Sounds good, Aric.
[15:26] Ryozu Yamamoto looks embarresed: >_> wrong tab
[15:26] Torley Linden: OK, *imports*!
[15:26] Bridie Linden: :) Ryozu
[15:26] Dru Rossini: /hehehh - bevis here - he said "logs" hehe
[15:26] Iridium Linden: https://jira.secondlife.com/browse/VWR-1855
[15:26] Iridium Linden: Votes: 1 - Crash immedatly on Login
[15:26] Bub Linden: /dru lol
[15:26] Dru Rossini: /oh think that was related to the outtage
[15:27] Dru Rossini: /never did get to repply if my inworld experience was getting better or worse///
[15:27] Bridie Linden: It was created on Saturday, though
[15:27] Dru Rossini: /i dunno - been kinda quirky here and there on my intel mac.
[15:27] Gale Barzane: may i add something to this
[15:28] Bridie Linden: Sure, Gale
[15:28] Torley Linden: The reporter seems to be having a lot of crash-esque problems.
[15:28] Ryozu Yamamoto: Dru: You might be interested in this: Click Client->Debug Settings, then find "PlayTypingAnim" in the list and set it to FALSE
[15:28] Gale Barzane: ive noticed when both us and uk useers are on at same time log in crashes happen the most
[15:28] Dru Rossini: /and honestly at this point i thought that what is was.
[15:28] Dru Rossini: /oh ok....
[15:28] Torley Linden: Ryozu: That's one of my faves. :)
[15:29] Wyn Galbraith added her comments to VWR-1863 by the by.
[15:29] Dzonatas Sol: 1855 may be related to 1864
[15:29] Bridie Linden: That's what I was wondering Dz...
[15:29] Dzonatas Sol: but 1855 happens on the first render screen
[15:29] Bridie Linden: Import and look into?
[15:29] Torley Linden: Link 1855 and 1864 too?
[15:30] Aric Linden: I think we should look at this, but the priority needs to drop.
[15:30] Aric Linden: Linux isn't as burning as other stuff
[15:30] Iridium Linden: kk, so import and drop priority?
[15:30] Bridie Linden: On both Aric?
[15:30] Torley Linden: Drop to Major then, Aric?
[15:30] Bridie Linden: I agree.
[15:30] Aric Linden: i think so, Torley.
[15:30] Maureen Selene thinks Linux is VERY burning :-)
[15:30] Torley Linden: OK... changing priorities and importing.
[15:30] Bridie Linden: Thx Torley!
[15:31] Iridium Linden: https://jira.secondlife.com/browse/VWR-376
[15:31] Aric Linden: grins his agreement at Maureen
[15:31] Torley Linden: We're running a good ship here.
[15:31] Dru Rossini: welll now THAT is a menu i like!
[15:31] Bridie Linden: Moving right along!
[15:31] Iridium Linden: Votes: 3 - Voice Viewer randomly crashing
[15:31] MichaelFrancis Linden: isn't that due to some of the memory leaks?
[15:31] Wyn Galbraith hasn't seen that one.
[15:31] Ryozu Yamamoto: Heya Glitch
[15:31] Bridie Linden: Wow - 1.14
[15:31] Gale Barzane: happens ever 15 to 30 minutes for me it will crash and have to relog
[15:32] Dzonatas Sol: 376, resolve/needs more info for crash log?
[15:32] MichaelFrancis Linden: Gale: what operating system are you on?
[15:32] Bridie Linden: Yes, needs more info.
[15:32] Gale Barzane: windows me
[15:32] Bridie Linden: Hey MichaelFrancis!
[15:32] Torley Linden: Hmmm...
[15:32] Iridium Linden: We ready for the next one?
[15:32] Ryozu Yamamoto: yeah
[15:32] Bridie Linden: Or ? Torley?
[15:32] Torley Linden: Issue Tracker's going a bit slow for me.
[15:32] MichaelFrancis Linden isn't sure we officially support WinME. Aric?
[15:33] Aric Linden: We don't MichaelFrancisc. Instead we pity those using it
[15:33] Aric Linden: meow
[15:33] Gale Barzane: lolo
[15:33] Ryozu Yamamoto: ME is built off of 98, I'd assume not?
[15:33] Iridium Linden: lol
[15:33] Gale Barzane: thanks
[15:33] Ryozu Yamamoto chuckles
[15:33] Torley Linden: 376 should have some crash logs, I can supply info on how to attach those or send them.
[15:33] Rudolph Ormsby suggests Mozilla firefox with all issues preloaded in tabs to resolve speed of Issue Tracker.....
[15:33] Torley Linden: "Needs More Info" sounds good on this one.
[15:33] Iridium Linden: kk
[15:33] Ryozu Yamamoto: Agreed Torley
[15:33] Iridium Linden: https://jira.secondlife.com/browse/VWR-1459
[15:33] MichaelFrancis Linden: We do have some fixes that supposedly address the memory leakage issues coing in the net build.
[15:33] Iridium Linden: Votes: 1 - Unexpected crash in Mac OS X: Using a menu?
[15:33] Bridie Linden nods
[15:34] MichaelFrancis Linden: that might help alleviate some of the crashing on ME
[15:34] tx Oh: there was a menu issue which gets fixed
[15:34] Dru Rossini: Oh
[15:34] Daedalus Young: 1459 is about 1.17.0; I've had terrible crashing problems on my Mac in 1.17.0, but those were fixed in later versions
[15:34] Dzonatas Sol: 1459 looks like it can be reproduced, anybody have a mac?
[15:35] Bridie Linden: Resolve needs more info/try with latest build, etc...?
[15:35] Torley Linden: Yeah, again, seems to be a one-off...
[15:35] Torley Linden: not much to go on.
[15:35] Dru Rossini: would (when I could) talk about a sim wide glitch we seemed to have happen to multiple group assigned objects being returned in groups named for one of the objects in said group.
[15:35] Torley Linden: Haven't heard anything since I last asked there.
[15:35] Daedalus Young: yes, would like to know if it still happens
[15:35] Iridium Linden: kk, so needs more info?
[15:35] Bridie Linden: yes
[15:36] Bridie Linden: Dru, let's try and save time near the end to discuss, ok?
[15:36] Torley Linden: "Needs More Info" it is!
[15:36] Torley Linden: We're moving at a brisk pace.
[15:36] Iridium Linden: https://jira.secondlife.com/browse/VWR-1718
[15:36] Iridium Linden: otes: 1 - First Look: Selecting multiple items in object contents then choosing Properties causes crash.
[15:36] Benja Kepler: I have reproduced this crash (VWR-1718). It happens if objects are selected with Ctrl+click as well. But not on individual objects.
[15:36] Torley Linden: And we're a little over half of the way through the hour.
[15:36] Dzonatas Sol: Can LindeBot detect when jira issues have been newly resolved and automatically IM people in-world?
[15:36] Ryozu Yamamoto: Oh, 1718!
[15:36] Ryozu Yamamoto: That one's been giving me arthritis
[15:36] Aric Linden: I'd be interested in knowing what _NS calls are related to.
[15:36] Daedalus Young: 1718 looks like "select multiple objects and hit enter"-crash
[15:37] Torley Linden: VWR-1718 sounds like it's a solid repro.
[15:37] Torley Linden: Daedalus: That's what I thought too.
[15:37] Daedalus Young: which is fixed, iirc
[15:37] Aric Linden: have to investigate that
[15:37] Ryozu Yamamoto: Very solid
[15:37] Dru Rossini: np
[15:37] Torley Linden: Or at least, some steps we can follow... for once!
[15:37] Dru Rossini: sorry
[15:37] Torley Linden: :D
[15:37] Benja Kepler: not enter, select properties from thecontext menu
[15:37] Bridie Linden: Isn't this a dupe?
[15:37] Ryozu Yamamoto: You're welcome ;)
[15:37] Torley Linden: No, not a dupe, it's somewhat different.
[15:37] Ryozu Yamamoto: I don't think so? I looked for a dupe
[15:37] Torley Linden: This one pertains to object contents, the other "delete and crash" is about stuff in Inventory -- unless they work the same way.
[15:37] Dru Rossini: MIYA HEEEE MIYA HOOOOO MIYA HAWWW MIYA HA HAAAA!
[15:37] Torley Linden: I can check internally and clarify that... I believe Tofu fixed the other one.
[15:37] Ryozu Yamamoto: I don't think so, this looks like a problem with the XML
[15:38] Ryozu Yamamoto: Maybe
[15:38] Ryozu Yamamoto: Dunno
[15:38] Bridie Linden: The one that Tofu fixed Torley?
[15:38] Dru Rossini: omg
[15:38] Bridie Linden: lol
[15:38] Aric Linden: MichaelFrancis, have you guys reproed this inhouse?
[15:38] Torley Linden: Bridie: Yes, the https://jira.secondlife.com/browse/VWR-1732 one
[15:38] Bridie Linden: Ok, so import 1718?
[15:39] Bridie Linden: Yes, thx Torley
[15:39] Torley Linden: 1718 looks easy enough to repro.
[15:39] Torley Linden: I'm for importing it.
[15:39] Aric Linden: agreed
[15:39] Torley Linden: *imports*
[15:39] Iridium Linden: https://jira.secondlife.com/browse/VWR-228
[15:39] Iridium Linden: Votes: 2 - Attempting to log into a down sim results in a randomized location
[15:39] Glass of Margarita whispers: Margarita Time!
[15:39] Gale Barzane: gawd yes
[15:39] Ryozu Yamamoto: o_o
[15:39] Ryozu Yamamoto: That hardly seems an issue
[15:39] Dzonatas Sol: 228, it might be good to have a backup home location, yes?
[15:40] Torley Linden: Randomized location? I think it's supposed to be an Infohub, not just "any place".
[15:40] Torley Linden: Sec, I'll have a look.
[15:40] Dzonatas Sol: See also SVC-251 Death teleport fails when teleporting to a home point you no longer have access to
[15:40] Rex Cronon: i actually think of this as a feature:)
[15:40] Aric Linden: I think this might be getting looked at as part of the auth process
[15:40] Gale Barzane: even i have a home setting and you would think it should log me in there but it dont
[15:41] Maureen Selene: Actually, i wish that SL didn't have a second Home location as the ability to automatically tp to an alternate location if the sim you are in dies.
[15:41] Torley Linden: VWR-228 is a New Feature request...
[15:41] Aric Linden: I think we should import it and pass it internally to make sure that it gets considered as a user story for age verification
[15:41] Bridie Linden: Ok
[15:41] Ryozu Yamamoto: lol!
[15:41] Aric Linden: it'd be timely since we're in that part of the code now
[15:41] Torley Linden: Also remeber someone can choose their login location from the splash screen.
[15:41] Rex Cronon: i like random:)
[15:41] Torley Linden: Preferences > General > Show Start Location on Login Screen
[15:41] Torley Linden: *imports*
[15:41] Iridium Linden: So import?
[15:41] Bridie Linden: link to SVC-251?
[15:41] Iridium Linden: kewl
[15:41] Iridium Linden: https://jira.secondlife.com/browse/VWR-524
[15:42] Iridium Linden: Votes: 2 - X300 / x600 Graphics Card Crash
[15:42] Dzonatas Sol: linked
[15:43] Bridie Linden: ATI card...
[15:43] Torley Linden: Oh interesting, this one even has a sub-task.
[15:43] Ryozu Yamamoto: No idea why though o_o
[15:44] Rex Cronon: ok, i posted my viewer crash bug on jira. hope something good comes out of it. VWR-1895
[15:44] Bridie Linden: Thx Rex
[15:44] Rex Cronon: np
[15:44] Dzonatas Sol: sub-taskk: https://jira.secondlife.com/browse/VWR-1894 has this number Ticket #: 4051-4221384
[15:44] Bridie Linden: What shall we do with 524?
[15:45] Torley Linden: 524 sounds like an older issue we resolved...
[15:45] Torley Linden: sec...
[15:45] Aric Linden: Ask what happens when they do a gpu driver update
[15:45] Torley Linden: We have an older issue!
[15:45] Torley Linden: "ATI X300 and X600 laptops crash before reaching the login screen" - SL-40022 internal.
[15:45] Torley Linden: Resolved by James awhile ago.
[15:45] Bridie Linden: Great!
[15:45] Iridium Linden: So mark as resolved?
[15:46] Bridie Linden: Fixed?
[15:46] Torley Linden: They appear to be the same basic problem.
[15:46] Aric Linden: love torley for jira mastery
[15:46] Dzonatas Sol: I'll close VWR-1894 as a dupe
[15:46] Bridie Linden: Thx Dz
[15:46] Daedalus Young: certainly, Aric
[15:46] Torley Linden: =^_^=
[15:46] Torley Linden: Yes, mark this as resolved, and subsequent problems which are infact different should be filed as new issues.
[15:46] Iridium Linden: https://jira.secondlife.com/browse/VWR-629
[15:46] Iridium Linden: Votes: 3 - Buffer Overrun message from the MS Visual C++ Runtime Library - viewer terminated.
[15:47] Torley Linden: I'll cross-link that internally...
[15:48] Ryozu Yamamoto: 1.15
[15:48] Bridie Linden: Resolve more info? - try w/latest viewer, etc?
[15:48] Ryozu Yamamoto: CPU Properties CPU Type AMD Athlon XP-A, 2081 MHz (6.25 x 333) 2800+ CPU Alias Barton CPU Stepping A2 L1 Code Cache 64 KB L1 Data Cache 64 KB L2 Cache 512 KB (On-Die, Full-Speed) CPU Physical Info Package Type 453 Pin PGA Package Size 4.95 cm x 4.95 cm Transistors 54.3 million Process Technology 6Mi, 0.13 um, CMOS, Cu Die Size 101 mm2 Core Voltage 1.65 V I/O Voltage 1.6 V Typical Power 53.7 - 60.4 W (depending on clock speed) Maximum Power 68.3 - 76.8 W (depending on clock speed) CPU Manufacturer Company Name Advanced Micro Devices, Inc. Product Information http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118,00.html CPU Utilization CPU #1 78 %
[15:48] Dzonatas Sol: Same X600 on 629 =)
[15:48] Aric Linden: yes
[15:48] Ryozu Yamamoto: Ack, crap
[15:48] Ryozu Yamamoto: SOrry
[15:48] Bridie Linden: s'ok Ryozu
[15:48] Bridie Linden: :)
[15:48] Rex Cronon: what is that thing about scripts or gestures making you crash?
[15:49] Ryozu Yamamoto: He posted later that it seemed resolved with 1.17
[15:49] Dzonatas Sol: oops.. scratch my last comment... tab confusion here
[15:49] Aric Linden: I think that assuming it's related to the buffer over run is nice, but not worth keeping the bug open for
[15:49] Ryozu Yamamoto: But for whatever reason, my Copy option is disabled
[15:49] Torley Linden: Thanks Dz for closing that sub-task earlier.
[15:49] Dzonatas Sol: yw
[15:50] Torley Linden: I've noticed a problem in JIRA where I have to right-click and copy something else first, and then I can copy and paste again.
[15:50] Ryozu Yamamoto: Jaybird Noel - 26/Jun/07 11:37 AM My issue seems fixed with upgrade to 1.17.1.0
[15:50] Bridie Linden: So, 629 - resolve 'needs more info'?
[15:50] Bridie Linden: Or fixed?
[15:50] Aric Linden: I'd say just resolve fixed
[15:50] Aric Linden: but that might just be me.
[15:50] Bridie Linden: I see Jaybird's comments too
[15:50] Torley Linden: Yeah,. looks fixed per VWR-176 which is also resolved.
[15:51] Torley Linden: A dependency.
[15:51] Ryozu Yamamoto: I'd say resolved
[15:51] Iridium Linden: https://jira.secondlife.com/browse/VWR-695
[15:51] Dzonatas Sol: Agree, the new issue should be on a new jira
[15:51] Iridium Linden: Votes: 0 - Old fashioned memory corruption
[15:51] Aric Linden: yep
[15:51] Daedalus Young: in 1.16
[15:51] Daedalus Young: most memory problems are solved since then, aren't they?
[15:51] Ryozu Yamamoto: huh, need more info
[15:52] Bridie Linden: Yup - try w/latest viewer,et c
[15:52] Aric Linden: Need more info
[15:52] CG Linden: my viewer just crashed :)
[15:52] Bridie Linden: As expected, a fair bit of clean up going through these issues...
[15:52] Kotoko Kohime: lol
[15:52] Gale Barzane: ahahah
[15:52] Aric Linden: If it's still a problem, provide a repro - where were you, what were you doing etc
[15:52] Gale Barzane: nice to know it happens to you guys too
[15:52] Iridium Linden: Shall we keep moving?
[15:52] Bridie Linden: We're winding down - should we try for one more or let Dru bring his issue up?
[15:52] tx Oh: cg: can you give more details?
[15:52] Iridium Linden: https://jira.secondlife.com/browse/VWR-854
[15:53] Benja Kepler: I couldn't reproduce this (VWR-854) with the 3 latest viewers, so I closed this today.
[15:53] Iridium Linden: Votes: 0 - Viewer crashes in non-Administrator user in MS Vista
[15:53] Bridie Linden: One more it is!
[15:53] Bridie Linden: lol
[15:53] Iridium Linden: ah, kk.
[15:53] Dzonatas Sol: ty Benja
[15:53] Iridium Linden: https://jira.secondlife.com/browse/VWR-861
[15:53] Benja Kepler: yvw
[15:53] Torley Linden: Hehe!
[15:53] Iridium Linden: Votes: 1 - memory leak
[15:53] Daedalus Young: again 1.16
[15:53] tx Oh: oh, i'm more curious abiut the letters a-o
[15:53] Ryozu Yamamoto: tx?
[15:54] Dzonatas Sol: tx, do you have a crash log?
[15:54] Maureen Selene: I can confiorm that crashes under Vista have reduced much in numer, though they're stil present :-)
[15:54] Torley Linden: Thanks for resolving your own issue Benja. :)
[15:54] Aric Linden: I'd be interested in knowing what drivers they have
[15:54] jaypac Taggart: bye all was nice thanks
[15:54] jaypac Taggart: need to go
[15:54] Bridie Linden: 861?
[15:54] Aric Linden: but I'd consider this resolved
[15:54] Iridium Linden: Bye!
[15:54] Bridie Linden: Thx jaypac!
[15:54] Daedalus Young: bye jay
[15:54] Bridie Linden: Great, resolve 861!
[15:55] Torley Linden: *resolves*
[15:55] Iridium Linden: kewl
[15:55] Bridie Linden: Fixed, right?
[15:55] tx Oh: talking about 861? i really like to know what the letters a0o mean
[15:55] Bridie Linden: Ok, let's stop here -- from the the list
[15:55] Torley Linden: Yes, by the reporter's own admission.
[15:55] Iridium Linden: 16 Issues.
[15:55] Torley Linden: Nice to see you here tx. :)
[15:55] tx Oh: a-o
[15:55] Bridie Linden: Is Dru still here?
[15:56] Bridie Linden: What a great turn-out BTW!!
[15:56] Torley Linden: Yes so good to see many of you here.
[15:56] Torley Linden: Seating is cozy, atmosphere is warm... :)
[15:56] Aric Linden: if only we had beer
[15:56] Glitch Braess: Does anyone else see the huge amount of textures?
[15:56] Gale Barzane: :) you guys went very fast glad to see you guys are working hard on em
[15:56] Maureen Selene wonders if she can ask about a non-viewer crash bug here ?
[15:57] Dzonatas Sol: Woot! Lots of people and much business done
[15:57] Bridie Linden: Sure, Maureen -- quickly though, ok? :)
[15:57] Glitch Braess: Comnig from the Help Island over there O.o
[15:57] Benja Kepler: gr* g'night all
[15:57] Bridie Linden: Thx Benja!
[15:57] Iridium Linden: Night!
[15:57] Rex Cronon: i hope that when VWR-1895 is discussed, somebody can send me an im
[15:57] Dzonatas Sol: Thanks you Lindens!
[15:57] Ryozu Yamamoto: Productive meeting ;)
[15:57] Torley Linden: Indeed!
[15:58] Torley Linden: So good to see new and old faces here.
[15:58] Dzonatas Sol: and thanks for all showing1
[15:58] Torley Linden: *takes pictures*
[15:58] Wyn Galbraith: Thanks for having the meeting and I am modeling an outfit made of one of Torley's textures enhanced with color.
[15:58] Ryozu Yamamoto: Heck of a turnout
[15:58] Maureen Selene: Ok, i keep seing objects that are skewed , totatins off by a small fraction from where ileft them, edit the objct, and without eveb doign anything, it pops aright again, what is that ??
[15:58] Gale Barzane: hhehe :) did ya get my av good side? left side just like the donald
[15:58] Bridie Linden: Sounds familiar...
[15:58] Ryozu Yamamoto: Maureen: Floating point math
[15:58] Torley Linden: I dig that teal-cyan-ishness!
[15:58] CG Linden: yes
[15:58] Maureen Selene: only started happening the last update or two.
[15:58] CG Linden: if you want to do precision building, locate yourself close to the origin
[15:59] Tree Kyomoon: hello folks
[15:59] Dzonatas Sol: Torley, I think my picture looks better in this chair than Benjamin's =)
[15:59] Maureen Selene: has it been fixed yet ?
[15:59] Rex Cronon: hi tre
[15:59] Kotoko Kohime: ive noticed that one editing an attached prim then reattaching it
[15:59] Rex Cronon: tree*
[15:59] Rudolph Ormsby: It's cool to see how this triage meeting works - I am very impressed ! My partner often sticks bugs in JIRA - she will be pleased this stuff gets looked at !
[15:59] Dzonatas Sol: the other chair gave a petrified look
[15:59] Wyn Galbraith: You should see the outfit with the zebra print.
[15:59] Kotoko Kohime: seems to jump off from what previous edited position
[15:59] Bridie Linden: Great Rudolph!
[15:59] CG Linden: Oh, is it where you feel you moved a prim, and it jumps back to the old position?
[15:59] Kotoko Kohime: not always but sometimes never couldnt actively reproduce the effect
[16:00] tx Oh: (i just like to see tofu's gstreamer released :---)
[16:00] Kotoko Kohime: yeah mostly on small prims in the 0.0x size
[16:00] CG Linden: I think that if you release the mouse button outside a certain area, it seems to think you cancelled your move
[16:00] Iridium Linden: kk, I'm off.
[16:00] Iridium Linden waves.
[16:00] Bridie Linden: Thx Iridium!!
[16:00] MisticTeanna Kohime: hello
[16:00] Aric Linden: bye Iridium
[16:00] Tree Kyomoon: hello and by iridium :)
[16:00] Aric Linden: rock on!
[16:00] Wyn Galbraith waves, 'Thanks again for the meeting.
[16:00] CG Linden: make sure you keep your pointer within the ruler area... but would need to experiment a little
[16:00] Maureen Selene: what happes usually is i edit something, leave it for a nother obect. and suddenly its skewed. edi it again, and suddeny its right again.
[16:00] Rex Cronon: bye iridium
[16:00] Torley Linden: See ya Iridium, thanks for yer help!
[16:00] Dzonatas Sol: take care Iridium
[16:01] CG Linden: Hmmm - certainly worth filing then
[16:01] Rex Cronon: bye everybody i have to go somewhere else.
[16:01] tx Oh: continue?
[16:01] Bridie Linden: Maureen: https://jira.secondlife.com/browse/SVC-94
[16:01] Dzonatas Sol: k all, i'm back at hacking the viewer for Vista users =)
[16:01] Aric Linden: I'm gone. Thanks for hosting Bridie
[16:02] Torley Linden: Yeah have a good one Aric!
[16:02] Wyn Galbraith: B-bye!!! :D
[16:02] Bridie Linden: Bye!
[16:02] Aric Linden: cya torley
[16:02] Torley Linden: Great hosting Bridie. :D
[16:02] Gale Barzane: bye aric
[16:02] Aric Linden: bye all...
[16:02] Wyn Galbraith takes off too.
[16:02] tx Oh: svc-94? i can't see it in the list
[16:02] Ryozu Yamamoto: OUch, froze up
[16:02] Tree Kyomoon: darn looks like i missed a good meeting
[16:02] Kotoko Kohime: sorry got called off a sec there
[16:02] Bridie Linden: It wasn't on the list, rx :)
[16:02] Bridie Linden: sorry, tx
[16:02] Wyn Galbraith: You did, boney ole Tree ;)
[16:02] Kotoko Kohime: when i move the prim it was by direct change of the coordinates
[16:02] Maureen Selene: I've seen svc-94, its annoying, but not the oe i mean.
[16:03] Kotoko Kohime: on reattach it moved ive only seen it since the last viewer
[16:03] Wyn Galbraith: You and Aric have the same hairstyilst it seems.
[16:03] Torley Linden: Hmmm Maureen if it's got a clear series of steps, you definitely should enter it in the Issue Tracker.
[16:03] Crissa Javelin: Anyone know where Aura Linden's plot is?
[16:03] Bridie Linden nods
[16:03] Torley Linden: More info about how to report issues @ https://wiki.secondlife.com/wiki/Issue_tracker
[16:03] Wyn Galbraith runs off to visit Blue.
[16:03] Torley Linden: This place looks so awesome in WindLight!
[16:03] Bridie Linden: :)
[16:04] Bridie Linden: Thanks everyone for coming!
[16:04] Bridie Linden: See you next week!
[16:04] CG Linden: Ok, I'm off - impressive meeting and even more impressive throughput :)
[16:04] Gale Barzane: i stood mistic so you could sit