Difference between revisions of "Old Knowledge Base"

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{{Help|Glossary=*}}__NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]]
{{Help|Glossary=*}}__NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]]
The Knowledge Base (KB) is [[Linden Lab]]s official help resource and can be found at '''http://secondlife.com/kb'''.  
The Knowledge Base (KB) is [[Linden Lab]]'s official help resource and can be found at '''http://secondlife.com/kb'''.  


KB articles are written and maintained by the so called ''Documentation Team'', currently consisting of [[User:Jeremy_Linden|Jeremy]], [[User:Jon_Linden|Jon]], [[User:Kate Linden|Kate]] and [[User:Torley Linden|<font color="#ff0080">Torley Linden</font>]]. The team got its own [[Linden Bear]] (the ''Knowledge Bear'', giving links to the KB and [[Video Tutorials]]) as well as a weekly [[Office Hour]]:
KB articles are written and maintained by the '''Documentation Team''', currently consisting of [[User:Jeremy_Linden|Jeremy]], [[User:Jon_Linden|Jon]], [[User:Kate Linden|Kate]], & [[User:Torley Linden|<font color="#ff0080">Torley Linden</font>]]. The team has its own [[Linden Bear]], ''Knowledge Bear'', who gives links to the KB and [[Video Tutorials]]). We also have a '''[[Office_Hours#Documentation_Team|weekly office hour]]''' where you can chat with us about Second Life tips 'n' tricks.


 
== Related resources ==
<div align="center">{{Office Hours/include|Jeremy Linden}}</div>
=== Knowledge Base ===
 
 
==Related Links==
===The Knowledge Base===
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ]
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ]
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article]
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article]
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*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base]
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base]


===Wiki Articles===
=== Wiki articles ===
*[[KB Article of the Week]]
*[[KB Article of the Week]]
*[[Solution Provider Support]]
*[[Solution Provider Support]]


===Transcripts===
=== Transcripts ===
*[[:Category:Documentation Office Hours|Documentation Team Office Hour Transcripts]]
*[[:Category:Documentation Office Hours|Documentation Team Office Hour Transcripts]]
*[http://vteamblog.com/2008/10/16/qa-documentation-team-the-knowledge-base-transcript-101608-11am-pdt/ 2008-10-16 KB Q&A with the ''Documentation Team'']
*[http://vteamblog.com/2008/10/16/qa-documentation-team-the-knowledge-base-transcript-101608-11am-pdt/ 2008-10-16 KB Q&A with the ''Documentation Team'']
*[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ 2008-03-24 KB Q&A with Maurice Linden]
*[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ 2008-03-24 KB Q&A with Maurice Linden]

Revision as of 12:51, 13 January 2009

Knowledge Bear

The Knowledge Base (KB) is Linden Lab's official help resource and can be found at http://secondlife.com/kb.

KB articles are written and maintained by the Documentation Team, currently consisting of Jeremy, Jon, Kate, & Torley Linden. The team has its own Linden Bear, Knowledge Bear, who gives links to the KB and Video Tutorials). We also have a weekly office hour where you can chat with us about Second Life tips 'n' tricks.

Related resources

Knowledge Base

Wiki articles

Transcripts