Difference between revisions of "Old Knowledge Base"
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{{Help|Glossary=*}} | {{Help|Glossary=*}} | ||
{{Postit|Paparazzi? Send your pictures of us to the '''[http://www.flickr.com/groups/docteam/ Doc Team Flickr group]'''!}} __NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]][[Image:TNT_Bear.jpg|thumb|200px|TNT Bear]] | {{Postit|Paparazzi? Send your pictures of us to the '''[http://www.flickr.com/groups/docteam/ Doc Team Flickr group]'''!}} __NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]][[Image:TNT_Bear.jpg|thumb|200px|TNT Bear]] | ||
The Knowledge Base (KB) is [[Linden Lab]]'s official help resource and can be found at <font size=" | The Knowledge Base (KB) is [[Linden Lab]]'s official help resource and can be found at <font size="4">'''http://secondlife.com/kb'''</font>. | ||
KB articles are | KB articles are magically created by the '''Documentation Team''', currently consisting of '''[[User:Jon_Linden|Jon]], {{User2|Jeremy_Linden|Jeremy}}, [[User:Kate Linden|Kate]], & [[User:Torley Linden|<font color="#ff0080">Torley Linden</font>]]'''. The team has two [[Linden Bear|Linden Bears]], pictured on the right. | ||
We're also the lovely folks behind <font size=" | We're also the lovely folks behind <font size="4">'''[http://bit.ly/sltnt Second Life Tips & Tricks]'''</font> (TNT, like dynamite!), which is exactly what it sounds like. While we can't answer ''all'' questions, we reply regularly to comments, and focus on the freshest posts. | ||
== Meet Doc Team! == | |||
[[Image:Doc office hour 2009-01-14.jpg|512px]] | [[Image:Doc office hour 2009-01-14.jpg|512px]] | ||
* We have a '''[[Office_Hours#Documentation_Team|weekly office hour]]''' where you can chat with us about Second Life tips & tricks at our '''[http://slurl.com/secondlife/Beaumont/26/165/34 "Doc dock" in Beaumont]'''. We may bring up specific topics of interest to discuss. If you missed a session, [[:Category:Documentation Office Hours|see our Office Hour transcripts]]. | |||
* '''[[:Category:Lindens_using_Twitter|Follow us on Twitter!]]''' | |||
== See also == | == See also == | ||
=== Knowledge Base === | === Knowledge Base === | ||
(These will need to be updated pending the success of [[KB2Wiki]].] | |||
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ] | * [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ] | ||
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article] | * [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article] | ||
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* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base] | * [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base] | ||
=== | === Historical info === | ||
*[[KB Article of the Week]] | * [[KB Article of the Week]] | ||
* | * 2008-10-16 - '''[http://vteamblog.com/2008/10/16/qa-documentation-team-the-knowledge-base-transcript-101608-11am-pdt/ KB Q&A with the Documentation Team]''' | ||
* 2008-03-24 - '''[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ KB Q&A with Maurice Linden]''' | |||
*[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ | |||
Revision as of 12:37, 15 September 2009
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Paparazzi? Send your pictures of us to the Doc Team Flickr group!
The Knowledge Base (KB) is Linden Lab's official help resource and can be found at http://secondlife.com/kb.
KB articles are magically created by the Documentation Team, currently consisting of Jon, Jeremy, Kate, & Torley Linden. The team has two Linden Bears, pictured on the right.
We're also the lovely folks behind Second Life Tips & Tricks (TNT, like dynamite!), which is exactly what it sounds like. While we can't answer all questions, we reply regularly to comments, and focus on the freshest posts.
Meet Doc Team!
- We have a weekly office hour where you can chat with us about Second Life tips & tricks at our "Doc dock" in Beaumont. We may bring up specific topics of interest to discuss. If you missed a session, see our Office Hour transcripts.
- Follow us on Twitter!
See also
Knowledge Base
(These will need to be updated pending the success of KB2Wiki.]
- Knowledge Base FAQ
- How to link to a Knowledge Base article
- Submitting a Knowledge Base Suggestion
- How to search the Knowledge Base
Historical info
- KB Article of the Week
- 2008-10-16 - KB Q&A with the Documentation Team
- 2008-03-24 - KB Q&A with Maurice Linden