Community Tools User Group/23-June-2011

Transcript for Thursday June 23, 2011

[13:00]	Peewee Musytari	heya jeremy :)
[13:00]	Gooden Uggla	hola
[13:00]	Jeremy Linden	Heya everyone.
[13:00]	Marianne McCann	Hey jeremy
[13:00]	Torben	hi Jeremy
[13:01]	Lexie	Hi Jeremy ã‹¡
[13:01]	Gooden Uggla	ao on
[13:01]	Marianne McCann	So whaat's th' latest?
[13:01]	Adamburp Adamczyk	jeremy,. can you quell the rumlours
[13:01]	Adamburp Adamczyk	rumours*
[13:01]	Adamburp Adamczyk	somethign about you and hula dancing?
[13:01]	Ann Otoole	durn i missed teh rumors
[13:01]	Marianne McCann	I prefer rumiours
[13:02]	Lexie	lol
[13:02]	Jeremy Linden	Nah, I don't have the proper animations for it.
[13:02]	Lexie	Lets wait a couple minutes for anyone running late
[13:02]	Adamburp Adamczyk	i meant outside the ll office.......
[13:02]	Jeremy Linden	I did bring my boat, though! As seen on YouTube in 2009! http://www.youtube.com/watch?v=vJZZVfMDIj4
[13:02]	Lexie	add items to the agenda if you want: https://wiki.secondlife.com/wiki/Community_Tools_User_Group
[13:03]	Jeremy Linden	Adam, my statement about lack of animations is still accurate :-P
[13:03]	Peewee Musytari	shall I add...is answers fixed yet? :D hehe
[13:03]	Lexie	lol Peewee
[13:03]	Daniel Voyager	hey everyone :)
[13:03]	Lexie	I may have something to say about that
[13:03]	Lexie	Hi Daniel
[13:03]	Marianne McCann	Hey Daniel
[13:03]	Peewee Musytari	something good?
[13:03]	Lexie	maybe
[13:03]	Peewee Musytari	yay NYLLL!!!!!!!!!!!!!!
[13:04]	Nyll Bergbahn	Hi peewee :)
[13:04]	Peewee Musytari	lexie may have good news for us Nyll
[13:04]	Lexie	Hi Nyll
[13:04]	Peewee Musytari	she`s prolly teasing
[13:04]	Peewee Musytari	hehe
[13:04]	Nyll Bergbahn	hi Lexie .:)
[13:04]	Ann Otoole	figures. i made a sl wig almost exactly like this 2 years ago and everyone despised it. now it is cool. http://www.youtube.com/watch?v=wh_VDTGjJDE Go gaga.
[13:04]	Peewee Musytari	^^ wewp wewp ^^
[13:04]	Lexie	awww Ann
[13:04]	Lexie	lol
[13:05]	Dresden Ceriano	hello =)
[13:05]	Nyll Bergbahn	so good news huh..LL has fixed my account?
[13:05]	Adamburp Adamczyk	well, i made a decision ,eased my mind
[13:05]	Adamburp Adamczyk	ref acc
[13:05]	Adamburp Adamczyk	come september, i go basic once more
[13:05]	Peewee Musytari	POKE!!!
[13:05]	Lexie	Hi Dresden
[13:05]	Nyll Bergbahn	swats peewee
[13:06]	Ann Otoole	sedition!11
[13:06]	Adamburp Adamczyk	unless i see a substnatial improvement in support, i joined the vote with youtr money campaign
[13:06]	Lexie	ok lets get started!
[13:06]	Dresden Ceriano	hello Lexie
[13:06]	Adamburp Adamczyk	YEEHAW!!!!
[13:06]	Lexie	First up, I will be running this meeting, along with Raymond, Jeremy and Rand
[13:07]	Lexie	from now on
[13:07]	Marianne McCann	I assume the two Rs are busy?
[13:07]	Lexie	We have been doing weekly meetings since the launch of the new platform but plan to move to once a month
[13:08]	Lexie	Marianne, Raymond is tied up at another meeting
[13:08]	Lexie	Rand may be late : )
[13:08]	Marianne McCann	kk
[13:08]	Lexie	So the plan is for the first Thursday of every month
[13:08]	Lexie	If excitig things are happening, we may call extra meetings ã‹¡
[13:08]	Lexie	exciting*
[13:09]	Adamburp Adamczyk	sory lexie, i may have misunderstood - are these UG meeting moving to once a month?
[13:09]	Lexie	yes
[13:09]	Lexie	once a month Adam
[13:09]	Adamburp Adamczyk	/me visits www.inworldz.com
[13:09]	Dresden Ceriano	you may want to send out a notice like the day before... to remind people
[13:09]	Adamburp Adamczyk	sorry, but that's a step backwards from, recent efforts
[13:09]	Lexie	I will for sure Adam
[13:09]	Lexie	Dresden*
[13:09]	Torben	hi Rand
[13:09]	Lexie	Adam, if needed we can add more
[13:10]	Peewee Musytari	monthly ...how do we bug you monthly?..thats not nearly enough to be annoying
[13:10]	Rand	Howdy
[13:10]	Marianne McCann	Wecome, Rand
[13:10]	Dresden Ceriano	lol
[13:10]	Peewee Musytari	hey hey rand
[13:10]	Lexie	Right now we have a lot of feedback from everyone and are working on things
[13:10]	Adamburp Adamczyk	lexie, i honestly thought progress was veign made, these once a mwek meetings were a good start
[13:10]	Lexie	But we do still want feedback. You can leave feedback in the forums feedback thread on the community platform too!
[13:11]	Adamburp Adamczyk	after the shambles of the past year, progress was being made
[13:11]	Lexie	It will still be good Adam
[13:11]	Qie	so, umm... I'm wondering if there might be "working groups" or other focused off-shoots that need to interact more than weekly... such as infohub / new user experience planning.
[13:11]	Lexie	Qie, I know user groups are being looked at by the Lab. I do not know if hey plan to add more or not yet
[13:12]	Adamburp Adamczyk	lexie, im sorry to sound disparaging
[13:12]	Adamburp Adamczyk	i jsut went concierge tier level 2 days ago
[13:12]	Lexie	Its ok Adam
[13:12]	Peewee Musytari	uh oh...the lab is looking at them...waits to be abolished
[13:12]	Adamburp Adamczyk	now that last statement about dropping to once a month means i;m going to 512 tier level again
[13:12]	Qie	Lexie, understood. for a time, NUE/infoHubs were a topic here, which is why I mentioned it.
[13:12]	Lexie	right, understood Qie
[13:12]	Ann Otoole	Is the cutting back of interaction with customers a directive issued by Rod Humble or Bob Komin?
[13:12]	Adamburp Adamczyk	it;s kick in the proverbial for he paying customers
[13:13]	Adamburp Adamczyk	excuse me while i log on to website and downgrae
[13:13]	Lexie	The change to once a month is because we are working on items from past meetings. It takes time and we do not always have updates for you
[13:13]	Lexie	But, monthly we should have a more robust meeting with info and topics
[13:14]	Lexie	Does that make sense to all of you?
[13:14]	Adamburp Adamczyk	/me apologises but i'm leaving
[13:14]	Torben	not at all but thatÂ´s a feeling IÂ´m used to
[13:14]	Adamburp Adamczyk	if i hear anymore of this ruddy nonsense, kick in the teeth for paying customers i'm gonna lose my ruddy temper
[13:14]	Marianne McCann	It is a bit... disappointing. I mean, I see the point of less freequent equaling more stuff to bring to the table...
[13:14]	Peewee Musytari	I`ll see what happens but sounds like a step back to me
[13:15]	Ann Otoole	Is LL closing SL down?
[13:15]	Adamburp Adamczyk	and i don; t want that, presetn lindens don;t deserve that
[13:15]	Dresden Ceriano	that depends on if the whole meeting is spent telling us about updates instead of talking with us about things
[13:15]	Marianne McCann	At the same time, ya... it means one less avenue for user feedback, I think
[13:15]	Kraptacular Kat	bi-weekley would be better
[13:15]	Daniel Voyager	its a shame it these meetings go to monthly, enjoyed attending weekly :)
[13:15]	Adamburp Adamczyk	lexie, any chance of you interanlly phoneing rod, ask him to join us?
[13:15]	Gooden Uggla	"Linden lab: we serve you best by listening less"
[13:15]	Kraptacular Kat	if it gets dropped to once a month the meeting will get swamped with a months worth of gripes
[13:15]	Peewee Musytari	monthly will be like 30 mins of catchup and then meeting nearly over
[13:15]	Lexie	I can talk with the team and see about every other week.
[13:15]	Lexie	I will let you know
[13:16]	vitor52	oiiiiiiiii
[13:16]	Adamburp Adamczyk	giood night folks, this stinks
[13:16]	Torben	bye Adam
[13:16]	Adamburp Adamczyk	i'm off to blog about it
[13:16]	Daniel Voyager	that would be cool, Lexie :)
[13:16]	Adamburp Adamczyk	and start cancelling land to lower my acc
[13:16]	Ann Otoole	we get it Adam'
[13:16]	Lexie	ok, I will update you soon as I know
[13:16]	Marianne McCann	I think it would be a better option of the two. I think there's a need for being able to feed back, bring up needs, etc. in addition to the "here's what we're doing" aspect of it
[13:16]	Peewee Musytari	does amanda not want to do them anymore?...you didn`t mention her
[13:17]	Lexie	Amanda is no longer with the company
[13:17]	Torben	didnÂ´t Amanda get fired?
[13:17]	Dresden Ceriano	i thiought she was gone
[13:17]	Peewee Musytari	eeps another one gone?
[13:17]	Peewee Musytari	sheesh cant` keep up
[13:17]	Nyll Bergbahn	ohhh I met Amanda...
[13:17]	Torben	reminds me of a saying about rats and sinking ships :)
[13:17]	Nyll Bergbahn	awww
[13:17]	Lexie	Lets move on to updates and your topics
[13:17]	Peewee Musytari	are you 3 safe?
[13:17]	Gooden Uggla	she was the zindra linden for a couple of weeks then poofed
[13:17]	Qie	on the plus side... I noticed that Kelly can finally list his weekly meeting on the User Group page, so... that's a bit hopeful.
[13:18]	Lexie	Peewee, you asked about SL Answers
[13:18]	Peewee Musytari	yus
[13:18]	Nyll Bergbahn	I'm interested in that too
[13:18]	Lexie	We have an idea we are looking at. Many of you mentioned Answers should be more like forums
[13:18]	Peewee Musytari	absolutely
[13:18]	Dresden Ceriano	yes
[13:18]	Lexie	So, we are seeing if we can make something like that happen
[13:18]	Peewee Musytari	yay
[13:18]	Gooden Uggla	if you go to beta server meeting at 3pm at morris on aqditi grid, you'll hear more about what kelly is up to
[13:18]	Lexie	I think you are right and it could make things easier
[13:19]	Dresden Ceriano	much
[13:19]	Lexie	Cant promise it but we are looking at it hard
[13:19]	Nyll Bergbahn	well Answers would be much better if OPs could reply
[13:19]	Peewee Musytari	cos some of the other forums have the ability to mark correct answers already so looks likes it possible
[13:19]	Lexie	right Nyll
[13:19]	Lexie	and right Peewee
[13:19]	Nyll Bergbahn	we have to tell them how
[13:19]	Nyll Bergbahn	and IE9 isnt working right
[13:19]	Lexie	Also, we fixed the floating image issue
[13:20]	Dresden Ceriano	\o/
[13:20]	Peewee Musytari	yes thats great
[13:20]	Dresden Ceriano	ooops
[13:20]	Nyll Bergbahn	good
[13:20]	Lexie	and the quick links that pointed at the wrong locations
[13:20]	Dresden Ceriano	forgot about that gesture
[13:20]	Peewee Musytari	any news on why the posting pics window has gone weird?
[13:20]	Lexie	: )
[13:20]	Lexie	The psoting pics issue is a bug that Lithium is working on
[13:20]	fefecool	hi
[13:20]	Lexie	posting*
[13:20]	Lexie	Its an odd one
[13:21]	Lexie	No eta on fix quite yet
[13:21]	Peewee Musytari	yeah it just chnaged itself overnight
[13:21]	Lexie	right!
[13:21]	Dresden Ceriano	and a pain in the butt
[13:21]	Lexie	I know it is
[13:21]	Lexie	Jeremt, do you have any updated for the KB (or Rand do you)
[13:21]	Moana Daines	non capisco niente :-(
[13:22]	Ann Otoole	so whatever happened to making a fashion & style forum? or is that left to content creation instead of customer discussion?
[13:23]	Lexie	Ann, I think we will change that. JUst did not have time yet
[13:23]	Lexie	Its on the list! : )
[13:23]	Rand	We don't have much in the way of updates
[13:23]	Lexie	ok
[13:23]	Rand	We're plugging along on updating and editing KB articles
[13:23]	Rand	Jeremy's been pretty busywith meshstuf and Search beta doc.
[13:23]	Rand	"mesh stuff" :-)
[13:24]	Gooden Uggla	careful ann, you might end up with the same thing estate owners got with the land forums
[13:24]	Peewee Musytari	how about the feedback post about land rental posts?
[13:24]	Jeremy Linden	/me is talking with Vir right now :-P
[13:24]	Ann Otoole	should this be renamed the KB user group? (being as how they are 2 distinct entities and all money is going to KB & history revisions)
[13:24]	Lexie	Peewee - you mean how they show up in the recent posts area?
[13:24]	Peewee Musytari	yeah
[13:25]	Ann Otoole	i really dislike all the recent post ad spam. real estate needs to be filtered out of recent.
[13:25]	Lexie	I think we would have to remove that whole widget. Im not sure if thats is a good idea
[13:25]	Peewee Musytari	could ask why they are allowed to advertise when no one else can but thats a whole other can of worms lol
[13:25]	Dresden Ceriano	oh don't do that
[13:26]	Dresden Ceriano	true Peewee
[13:26]	Ann Otoole	same post over and over. as bad as WoW gold spam
[13:26]	Gooden Uggla	it's a useless mess dominated by a few spammers
[13:26]	Lexie	Raymond and I are still looking for alternatives but no luck yet
[13:26]	Lexie	I do agree it is spammy
[13:27]	Ann Otoole	hey here is an idea. Terminate, with no warniong, the accounts of the spammers. Repo their land and L$/$ remaining. for TOS violations.
[13:27]	Dresden Ceriano	lol
[13:27]	Lexie	Well technically it is not spam. Its just the way it gets pulled up onto that space hehe
[13:27]	Ann Otoole	only take a few before the rest b.. complain on a blog and leave theuir 2 island estates behind
[13:28]	Peewee Musytari	can we take their money anyway, just for the crack & buy back a Linden? lol
[13:28]	Ann Otoole	it is spam lexie. Everyone but you knows
[13:28]	Ann Otoole	they carve ;land and post dozens of ads
[13:28]	Dresden Ceriano	i disagree... it is spam... just because it's about selling land instead of objects doesn't make it any less spam
[13:28]	Ann Otoole	you can see the carved up land on the map
[13:28]	Lexie	Actually, it is not spam. We currently allow those in land forum. ã‹¡
[13:28]	Lone	i have a question
[13:29]	Lexie	Sure Lone
[13:29]	Ann Otoole	land cuttiers were supposed to have been ditched but now they just carve to 512
[13:29]	Lone	why cant the lindens permaban a griefer ?
[13:29]	Dresden Ceriano	you allow spam then
[13:29]	Lexie	Lone support does handle griefers
[13:29]	Ann Otoole	then delete the widget if you can't filter by forum
[13:29]	Lone	let me rephrase that
[13:29]	Ann Otoole	there will be no great loss other than spam
[13:30]	Gooden Uggla	i was interested to notice that 16m parcels show in search again, that's... troubling...
[13:30]	Lone	why cant LL permaban a griefer ?
[13:30]	Dresden Ceriano	what widget are we talking about?
[13:30]	Lexie	Ann, as I mentioned, we are still looking into that. ã‹¡
[13:30]	Ann Otoole	do you really care? is LL closing in december?
[13:30]	Qie	wait, what? 16s show in Search... as land for sale? or as Show In Search listings??
[13:30]	Lone	huh ?
[13:31]	Lexie	Ann, I dont know what you are talking about? sorry
[13:31]	Lexie	Lone, yo umay want to talk to support.
[13:31]	Lexie	may*
[13:31]	Lone	wow
[13:31]	Lexie	They take all actions necessary
[13:31]	Lone	nevermind then...i have my answer
[13:31]	Lexie	Unfortunately, this is not a support meeting
[13:31]	Gooden Uggla	ordinary search listing, on a 16m parcel not set for sale
[13:32]	Qie	Crap! "Show in Search" was long ago disabled for anything under 144sq.m. If that's broken... god help the Mainland!
[13:32]	Torben	thank god this is not a support meeting - the tone would be very different else
[13:32]	Gooden Uggla	actually, it was sposed to be disabled for under 512m
[13:32]	Peewee Musytari	lexie any thoughts on the feedback thread about feedback threads?....about finding a way to make it more visible and not encourage junk posts?....there were a couple of good suggestions on that last I looked
[13:33]	Lexie	I was just looking there Peewee
[13:33]	Ann Otoole	it is supposedly now set to under 512 can't show. Maybe Lexie's team needs to be governed by the search team so they can coordinate
[13:33]	Dresden Ceriano	I suggested a pop up explaining what that forum is for...
[13:33]	Lexie	I think a notice about where the feedback forum is would help
[13:33]	Marianne McCann	Sounds like I'll have to do some testing at my <512m parcel in Miramare...
[13:34]	Dresden Ceriano	something a user would have to hit an except button to start a new thread
[13:34]	Gooden Uggla	i suggest a forum moderator...
[13:34]	Lexie	I like the pop up idea too. Not sure if we can implament that
[13:34]	Peewee Musytari	is it possible to restrict posting a thread to people with at least 2nd or 3rd ranking?...I suggested that but didn`t know if that can even be done
[13:34]	Gooden Uggla	marianne i'll give you a parcel to test on estate
[13:34]	Lexie	Im going to look into that Dresden. I like that idea
[13:34]	Ann Otoole	well rand is the wiki guy. he can go edit the land sales/rentals wiki to whatever he chooses lol
[13:34]	Dresden Ceriano	thanks Lexie
[13:35]	Lexie	Peewee, it might be possible to limit by rank
[13:35]	Marianne McCann	/me nods
[13:35]	Gooden Uggla	might as well te4st both...
[13:35]	Ann Otoole	if you can't post then how do you gain rank?
[13:35]	Marianne McCann	Restrict by rank would mean the spammers would just spam in exiting threads, no?
[13:35]	Peewee Musytari	u get 2nd or 3rd rank with about 10 posts and before 10 posts you can`t have much in the way of genuine feedback to start a thread about
[13:35]	Dresden Ceriano	that's just for that one forum Ann
[13:35]	Lexie	But to e effective it would have to be a fairly high rank. Not sure if we want to "exclude" occasional posters
[13:36]	Nyll Bergbahn	That would cause problems if Ansers went like the Forum surely
[13:36]	Ann Otoole	Sorry Lexie but law in code. code is godf is fail. if you want to be rid of spammers then ban them without warning and the word will get out.
[13:36]	Peewee Musytari	yeah nyll thats why I wasn`t sure if it could be done just for feedback
[13:36]	Nyll Bergbahn	ahh ok
[13:36]	Peewee Musytari	or if it would be universal
[13:37]	Dresden Ceriano	I don't like restricting by rank at all
[13:37]	Lexie	Lets talk about that more at the next meeting. Id like to hear Raymonds thoughts on it too
[13:37]	Peewee Musytari	k
[13:37]	Dresden Ceriano	sure
[13:37]	Gooden Uggla	ann is correct, only zero tolerance works on forums
[13:38]	Lexie	For now. lets plan to meet in 2 weeks. I will be here. Sounds like we have some topics
[13:38]	Marianne McCann	The "heads on stakes at the entrance" method...
[13:38]	Peewee Musytari	yay 2 weeks is good
[13:38]	Lexie	great
[13:38]	Nyll Bergbahn	okies
[13:38]	Dresden Ceriano	I can live with two weeks
[13:38]	Gooden Uggla	i like Mari's name for it :)
[13:39]	Dresden Ceriano	that's how's it's been the last month anyway
[13:39]	Lexie	If there are not any other questions, we are done.
[13:39]	Peewee Musytari	hope it can stay at biweekly instead of going to monthly...we`ll feel negelected otherwise
[13:39]	Gooden Uggla	have a good one, and good luck
[13:39]	Marianne McCann	's just what I've heard it called before.
[13:39]	Marianne McCann	Have fun, all
[13:39]	Rand	ty... bye all!
[13:39]	Marianne McCann	Happy 8th
[13:39]	Torben	bye all
[13:39]	Peewee Musytari	wow that was quick...SL8B calling
[13:40]	Peewee Musytari	bye rand
[13:40]	Lexie	Have a great day everyone. Bye for now
[13:40]	Dresden Ceriano	Thanks... see ya
[13:40]	Peewee Musytari	g`nite lexie & ty

Generated by the 'Wikify SL Chat Log' utility by DG Products for Second Life (DGP4SL)

Community Tools User Group/23-June-2011

Attendees List

Transcript for Thursday June 23, 2011

Navigation menu

Search