Community Tools User Group/23-June-2011
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Attendees List
- Adamburp Adamczyk (adamburp.adamczyk)
- Ann Otoole (ann.otoole)
- Kraptacular Kat (bronson.blackadder)
- Daniel Voyager (daniel.voyager) (User's Wiki Page)
- Dresden Ceriano (dresden.ceriano) (User's Wiki Page)
- fefecool (fefecool)
- Gooden Uggla (gooden.uggla)
- Jeremy Linden (jeremy.linden) (User's Wiki Page)
- Lexie (lexie.linden)
- Lone (lone.jacobs)
- Marianne McCann (marianne.mccann) (User's Wiki Page)
- Moana Daines (moana.daines)
- Nyll Bergbahn (nyll.bergbahn)
- Peewee Musytari (peewee.musytari)
- Qie (qie.niangao)
- Rand (rand.linden)
- Torben (torben.trautman)
- vitor52 (vitor52)
Transcript for Thursday June 23, 2011
[13:00] | Peewee Musytari | heya jeremy :) |
[13:00] | Gooden Uggla | hola |
[13:00] | Jeremy Linden | Heya everyone. |
[13:00] | Marianne McCann | Hey jeremy |
[13:00] | Torben | hi Jeremy |
[13:01] | Lexie | Hi Jeremy ã‹¡ |
[13:01] | Gooden Uggla | ao on |
[13:01] | Marianne McCann | So whaat's th' latest? |
[13:01] | Adamburp Adamczyk | jeremy,. can you quell the rumlours |
[13:01] | Adamburp Adamczyk | rumours* |
[13:01] | Adamburp Adamczyk | somethign about you and hula dancing? |
[13:01] | Ann Otoole | durn i missed teh rumors |
[13:01] | Marianne McCann | I prefer rumiours |
[13:02] | Lexie | lol |
[13:02] | Jeremy Linden | Nah, I don't have the proper animations for it. |
[13:02] | Lexie | Lets wait a couple minutes for anyone running late |
[13:02] | Adamburp Adamczyk | i meant outside the ll office....... |
[13:02] | Jeremy Linden | I did bring my boat, though! As seen on YouTube in 2009! http://www.youtube.com/watch?v=vJZZVfMDIj4 |
[13:02] | Lexie | add items to the agenda if you want: https://wiki.secondlife.com/wiki/Community_Tools_User_Group |
[13:03] | Jeremy Linden | Adam, my statement about lack of animations is still accurate :-P |
[13:03] | Peewee Musytari | shall I add...is answers fixed yet? :D hehe |
[13:03] | Lexie | lol Peewee |
[13:03] | Daniel Voyager | hey everyone :) |
[13:03] | Lexie | I may have something to say about that |
[13:03] | Lexie | Hi Daniel |
[13:03] | Marianne McCann | Hey Daniel |
[13:03] | Peewee Musytari | something good? |
[13:03] | Lexie | maybe |
[13:03] | Peewee Musytari | yay NYLLL!!!!!!!!!!!!!! |
[13:04] | Nyll Bergbahn | Hi peewee :) |
[13:04] | Peewee Musytari | lexie may have good news for us Nyll |
[13:04] | Lexie | Hi Nyll |
[13:04] | Peewee Musytari | she`s prolly teasing |
[13:04] | Peewee Musytari | hehe |
[13:04] | Nyll Bergbahn | hi Lexie .:) |
[13:04] | Ann Otoole | figures. i made a sl wig almost exactly like this 2 years ago and everyone despised it. now it is cool. http://www.youtube.com/watch?v=wh_VDTGjJDE Go gaga. |
[13:04] | Peewee Musytari | ^^ wewp wewp ^^ |
[13:04] | Lexie | awww Ann |
[13:04] | Lexie | lol |
[13:05] | Dresden Ceriano | hello =) |
[13:05] | Nyll Bergbahn | so good news huh..LL has fixed my account? |
[13:05] | Adamburp Adamczyk | well, i made a decision ,eased my mind |
[13:05] | Adamburp Adamczyk | ref acc |
[13:05] | Adamburp Adamczyk | come september, i go basic once more |
[13:05] | Peewee Musytari | **POKE!!!** |
[13:05] | Lexie | Hi Dresden |
[13:05] | Nyll Bergbahn | swats peewee |
[13:06] | Ann Otoole | sedition!11 |
[13:06] | Adamburp Adamczyk | unless i see a substnatial improvement in support, i joined the vote with youtr money campaign |
[13:06] | Lexie | ok lets get started! |
[13:06] | Dresden Ceriano | hello Lexie |
[13:06] | Adamburp Adamczyk | YEEHAW!!!! |
[13:06] | Lexie | First up, I will be running this meeting, along with Raymond, Jeremy and Rand |
[13:07] | Lexie | from now on |
[13:07] | Marianne McCann | I assume the two Rs are busy? |
[13:07] | Lexie | We have been doing weekly meetings since the launch of the new platform but plan to move to once a month |
[13:08] | Lexie | Marianne, Raymond is tied up at another meeting |
[13:08] | Lexie | Rand may be late : ) |
[13:08] | Marianne McCann | kk |
[13:08] | Lexie | So the plan is for the first Thursday of every month |
[13:08] | Lexie | If excitig things are happening, we may call extra meetings ã‹¡ |
[13:08] | Lexie | exciting* |
[13:09] | Adamburp Adamczyk | sory lexie, i may have misunderstood - are these UG meeting moving to once a month? |
[13:09] | Lexie | yes |
[13:09] | Lexie | once a month Adam |
[13:09] | Adamburp Adamczyk | /me visits www.inworldz.com |
[13:09] | Dresden Ceriano | you may want to send out a notice like the day before... to remind people |
[13:09] | Adamburp Adamczyk | sorry, but that's a step backwards from, recent efforts |
[13:09] | Lexie | I will for sure Adam |
[13:09] | Lexie | Dresden* |
[13:09] | Torben | hi Rand |
[13:09] | Lexie | Adam, if needed we can add more |
[13:10] | Peewee Musytari | monthly ...how do we bug you monthly?..thats not nearly enough to be annoying |
[13:10] | Rand | Howdy |
[13:10] | Marianne McCann | Wecome, Rand |
[13:10] | Dresden Ceriano | lol |
[13:10] | Peewee Musytari | hey hey rand |
[13:10] | Lexie | Right now we have a lot of feedback from everyone and are working on things |
[13:10] | Adamburp Adamczyk | lexie, i honestly thought progress was veign made, these once a mwek meetings were a good start |
[13:10] | Lexie | But we do still want feedback. You can leave feedback in the forums feedback thread on the community platform too! |
[13:11] | Adamburp Adamczyk | after the shambles of the past year, progress was being made |
[13:11] | Lexie | It will still be good Adam |
[13:11] | Qie | so, umm... I'm wondering if there might be "working groups" or other focused off-shoots that need to interact *more* than weekly... such as infohub / new user experience planning. |
[13:11] | Lexie | Qie, I know user groups are being looked at by the Lab. I do not know if hey plan to add more or not yet |
[13:12] | Adamburp Adamczyk | lexie, im sorry to sound disparaging |
[13:12] | Adamburp Adamczyk | i jsut went concierge tier level 2 days ago |
[13:12] | Lexie | Its ok Adam |
[13:12] | Peewee Musytari | uh oh...the lab is looking at them...*waits to be abolished* |
[13:12] | Adamburp Adamczyk | now that last statement about dropping to once a month means i;m going to 512 tier level again |
[13:12] | Qie | Lexie, understood. for a time, NUE/infoHubs were a topic here, which is why I mentioned it. |
[13:12] | Lexie | right, understood Qie |
[13:12] | Ann Otoole | Is the cutting back of interaction with customers a directive issued by Rod Humble or Bob Komin? |
[13:12] | Adamburp Adamczyk | it;s kick in the proverbial for he paying customers |
[13:13] | Adamburp Adamczyk | excuse me while i log on to website and downgrae |
[13:13] | Lexie | The change to once a month is because we are working on items from past meetings. It takes time and we do not always have updates for you |
[13:13] | Lexie | But, monthly we should have a more robust meeting with info and topics |
[13:14] | Lexie | Does that make sense to all of you? |
[13:14] | Adamburp Adamczyk | /me apologises but i'm leaving |
[13:14] | Torben | not at all but that´s a feeling I´m used to |
[13:14] | Adamburp Adamczyk | if i hear anymore of this ruddy nonsense, kick in the teeth for paying customers i'm gonna lose my ruddy temper |
[13:14] | Marianne McCann | It is a bit... disappointing. I mean, I see the point of less freequent equaling more stuff to bring to the table... |
[13:14] | Peewee Musytari | I`ll see what happens but sounds like a step back to me |
[13:15] | Ann Otoole | Is LL closing SL down? |
[13:15] | Adamburp Adamczyk | and i don; t want that, presetn lindens don;t deserve that |
[13:15] | Dresden Ceriano | that depends on if the whole meeting is spent telling us about updates instead of talking with us about things |
[13:15] | Marianne McCann | At the same time, ya... it means one less avenue for user feedback, I think |
[13:15] | Kraptacular Kat | bi-weekley would be better |
[13:15] | Daniel Voyager | its a shame it these meetings go to monthly, enjoyed attending weekly :) |
[13:15] | Adamburp Adamczyk | lexie, any chance of you interanlly phoneing rod, ask him to join us? |
[13:15] | Gooden Uggla | "Linden lab: we serve you best by listening less" |
[13:15] | Kraptacular Kat | if it gets dropped to once a month the meeting will get swamped with a months worth of gripes |
[13:15] | Peewee Musytari | monthly will be like 30 mins of catchup and then meeting nearly over |
[13:15] | Lexie | I can talk with the team and see about every other week. |
[13:15] | Lexie | I will let you know |
[13:16] | vitor52 | oiiiiiiiii |
[13:16] | Adamburp Adamczyk | giood night folks, this stinks |
[13:16] | Torben | bye Adam |
[13:16] | Adamburp Adamczyk | i'm off to blog about it |
[13:16] | Daniel Voyager | that would be cool, Lexie :) |
[13:16] | Adamburp Adamczyk | and start cancelling land to lower my acc |
[13:16] | Ann Otoole | we get it Adam' |
[13:16] | Lexie | ok, I will update you soon as I know |
[13:16] | Marianne McCann | I think it would be a better option of the two. I think there's a need for being able to feed back, bring up needs, etc. in addition to the "here's what we're doing" aspect of it |
[13:16] | Peewee Musytari | does amanda not want to do them anymore?...you didn`t mention her |
[13:17] | Lexie | Amanda is no longer with the company |
[13:17] | Torben | didn´t Amanda get fired? |
[13:17] | Dresden Ceriano | i thiought she was gone |
[13:17] | Peewee Musytari | eeps another one gone? |
[13:17] | Peewee Musytari | sheesh cant` keep up |
[13:17] | Nyll Bergbahn | ohhh I met Amanda... |
[13:17] | Torben | reminds me of a saying about rats and sinking ships :) |
[13:17] | Nyll Bergbahn | awww |
[13:17] | Lexie | Lets move on to updates and your topics |
[13:17] | Peewee Musytari | are you 3 safe? |
[13:17] | Gooden Uggla | she was the zindra linden for a couple of weeks then poofed |
[13:17] | Qie | on the plus side... I noticed that Kelly can finally list his weekly meeting on the User Group page, so... that's a bit hopeful. |
[13:18] | Lexie | Peewee, you asked about SL Answers |
[13:18] | Peewee Musytari | yus |
[13:18] | Nyll Bergbahn | I'm interested in that too |
[13:18] | Lexie | We have an idea we are looking at. Many of you mentioned Answers should be more like forums |
[13:18] | Peewee Musytari | absolutely |
[13:18] | Dresden Ceriano | yes |
[13:18] | Lexie | So, we are seeing if we can make something like that happen |
[13:18] | Peewee Musytari | yay |
[13:18] | Gooden Uggla | if you go to beta server meeting at 3pm at morris on aqditi grid, you'll hear more about what kelly is up to |
[13:18] | Lexie | I think you are right and it could make things easier |
[13:19] | Dresden Ceriano | much |
[13:19] | Lexie | Cant promise it but we are looking at it hard |
[13:19] | Nyll Bergbahn | well Answers would be much better if OPs could reply |
[13:19] | Peewee Musytari | cos some of the other forums have the ability to mark correct answers already so looks likes it possible |
[13:19] | Lexie | right Nyll |
[13:19] | Lexie | and right Peewee |
[13:19] | Nyll Bergbahn | we have to tell them how |
[13:19] | Nyll Bergbahn | and IE9 isnt working right |
[13:19] | Lexie | Also, we fixed the floating image issue |
[13:20] | Dresden Ceriano | \o/ |
[13:20] | Peewee Musytari | yes thats great |
[13:20] | Dresden Ceriano | ooops |
[13:20] | Nyll Bergbahn | good |
[13:20] | Lexie | and the quick links that pointed at the wrong locations |
[13:20] | Dresden Ceriano | forgot about that gesture |
[13:20] | Peewee Musytari | any news on why the posting pics window has gone weird? |
[13:20] | Lexie | : ) |
[13:20] | Lexie | The psoting pics issue is a bug that Lithium is working on |
[13:20] | fefecool | hi |
[13:20] | Lexie | posting* |
[13:20] | Lexie | Its an odd one |
[13:21] | Lexie | No eta on fix quite yet |
[13:21] | Peewee Musytari | yeah it just chnaged itself overnight |
[13:21] | Lexie | right! |
[13:21] | Dresden Ceriano | and a pain in the butt |
[13:21] | Lexie | I know it is |
[13:21] | Lexie | Jeremt, do you have any updated for the KB (or Rand do you) |
[13:21] | Moana Daines | non capisco niente :-( |
[13:22] | Ann Otoole | so whatever happened to making a fashion & style forum? or is that left to content creation instead of customer discussion? |
[13:23] | Lexie | Ann, I think we will change that. JUst did not have time yet |
[13:23] | Lexie | Its on the list! : ) |
[13:23] | Rand | We don't have much in the way of updates |
[13:23] | Lexie | ok |
[13:23] | Rand | We're plugging along on updating and editing KB articles |
[13:23] | Rand | Jeremy's been pretty busywith meshstuf and Search beta doc. |
[13:23] | Rand | "mesh stuff" :-) |
[13:24] | Gooden Uggla | careful ann, you might end up with the same thing estate owners got with the land forums |
[13:24] | Peewee Musytari | how about the feedback post about land rental posts? |
[13:24] | Jeremy Linden | /me is talking with Vir right now :-P |
[13:24] | Ann Otoole | should this be renamed the KB user group? (being as how they are 2 distinct entities and all money is going to KB & history revisions) |
[13:24] | Lexie | Peewee - you mean how they show up in the recent posts area? |
[13:24] | Peewee Musytari | yeah |
[13:25] | Ann Otoole | i really dislike all the recent post ad spam. real estate needs to be filtered out of recent. |
[13:25] | Lexie | I think we would have to remove that whole widget. Im not sure if thats is a good idea |
[13:25] | Peewee Musytari | could ask why they are allowed to advertise when no one else can but thats a whole other can of worms lol |
[13:25] | Dresden Ceriano | oh don't do that |
[13:26] | Dresden Ceriano | true Peewee |
[13:26] | Ann Otoole | same post over and over. as bad as WoW gold spam |
[13:26] | Gooden Uggla | it's a useless mess dominated by a few spammers |
[13:26] | Lexie | Raymond and I are still looking for alternatives but no luck yet |
[13:26] | Lexie | I do agree it is spammy |
[13:27] | Ann Otoole | hey here is an idea. Terminate, with no warniong, the accounts of the spammers. Repo their land and L$/$ remaining. for TOS violations. |
[13:27] | Dresden Ceriano | lol |
[13:27] | Lexie | Well technically it is not spam. Its just the way it gets pulled up onto that space hehe |
[13:27] | Ann Otoole | only take a few before the rest b.. complain on a blog and leave theuir 2 island estates behind |
[13:28] | Peewee Musytari | can we take their money anyway, just for the crack & buy back a Linden? lol |
[13:28] | Ann Otoole | it is spam lexie. Everyone but you knows |
[13:28] | Ann Otoole | they carve ;land and post dozens of ads |
[13:28] | Dresden Ceriano | i disagree... it is spam... just because it's about selling land instead of objects doesn't make it any less spam |
[13:28] | Ann Otoole | you can see the carved up land on the map |
[13:28] | Lexie | Actually, it is not spam. We currently allow those in land forum. ã‹¡ |
[13:28] | Lone | i have a question |
[13:29] | Lexie | Sure Lone |
[13:29] | Ann Otoole | land cuttiers were supposed to have been ditched but now they just carve to 512 |
[13:29] | Lone | why cant the lindens permaban a griefer ? |
[13:29] | Dresden Ceriano | you allow spam then |
[13:29] | Lexie | Lone support does handle griefers |
[13:29] | Ann Otoole | then delete the widget if you can't filter by forum |
[13:29] | Lone | let me rephrase that |
[13:29] | Ann Otoole | there will be no great loss other than spam |
[13:30] | Gooden Uggla | i was interested to notice that 16m parcels show in search again, that's... troubling... |
[13:30] | Lone | why cant LL permaban a griefer ? |
[13:30] | Dresden Ceriano | what widget are we talking about? |
[13:30] | Lexie | Ann, as I mentioned, we are still looking into that. ã‹¡ |
[13:30] | Ann Otoole | do you really care? is LL closing in december? |
[13:30] | Qie | wait, what? 16s show in Search... as land for sale? or as Show In Search listings?? |
[13:30] | Lone | huh ? |
[13:31] | Lexie | Ann, I dont know what you are talking about? sorry |
[13:31] | Lexie | Lone, yo umay want to talk to support. |
[13:31] | Lexie | may* |
[13:31] | Lone | wow |
[13:31] | Lexie | They take all actions necessary |
[13:31] | Lone | nevermind then...i have my answer |
[13:31] | Lexie | Unfortunately, this is not a support meeting |
[13:31] | Gooden Uggla | ordinary search listing, on a 16m parcel not set for sale |
[13:32] | Qie | Crap! "Show in Search" was long ago disabled for anything under 144sq.m. If that's broken... god help the Mainland! |
[13:32] | Torben | thank god this is not a support meeting - the tone would be very different else |
[13:32] | Gooden Uggla | actually, it was sposed to be disabled for under 512m |
[13:32] | Peewee Musytari | lexie any thoughts on the feedback thread about feedback threads?....about finding a way to make it more visible and not encourage junk posts?....there were a couple of good suggestions on that last I looked |
[13:33] | Lexie | I was just looking there Peewee |
[13:33] | Ann Otoole | it is supposedly now set to under 512 can't show. Maybe Lexie's team needs to be governed by the search team so they can coordinate |
[13:33] | Dresden Ceriano | I suggested a pop up explaining what that forum is for... |
[13:33] | Lexie | I think a notice about where the feedback forum is would help |
[13:33] | Marianne McCann | Sounds like I'll have to do some testing at my <512m parcel in Miramare... |
[13:34] | Dresden Ceriano | something a user would have to hit an except button to start a new thread |
[13:34] | Gooden Uggla | i suggest a forum moderator... |
[13:34] | Lexie | I like the pop up idea too. Not sure if we can implament that |
[13:34] | Peewee Musytari | is it possible to restrict posting a thread to people with at least 2nd or 3rd ranking?...I suggested that but didn`t know if that can even be done |
[13:34] | Gooden Uggla | marianne i'll give you a parcel to test on estate |
[13:34] | Lexie | Im going to look into that Dresden. I like that idea |
[13:34] | Ann Otoole | well rand is the wiki guy. he can go edit the land sales/rentals wiki to whatever he chooses lol |
[13:34] | Dresden Ceriano | thanks Lexie |
[13:35] | Lexie | Peewee, it might be possible to limit by rank |
[13:35] | Marianne McCann | /me nods |
[13:35] | Gooden Uggla | might as well te4st both... |
[13:35] | Ann Otoole | if you can't post then how do you gain rank? |
[13:35] | Marianne McCann | Restrict by rank would mean the spammers would just spam in exiting threads, no? |
[13:35] | Peewee Musytari | u get 2nd or 3rd rank with about 10 posts and before 10 posts you can`t have much in the way of genuine feedback to start a thread about |
[13:35] | Dresden Ceriano | that's just for that one forum Ann |
[13:35] | Lexie | But to e effective it would have to be a fairly high rank. Not sure if we want to "exclude" occasional posters |
[13:36] | Nyll Bergbahn | That would cause problems if Ansers went like the Forum surely |
[13:36] | Ann Otoole | Sorry Lexie but law in code. code is godf is fail. if you want to be rid of spammers then ban them without warning and the word will get out. |
[13:36] | Peewee Musytari | yeah nyll thats why I wasn`t sure if it could be done just for feedback |
[13:36] | Nyll Bergbahn | ahh ok |
[13:36] | Peewee Musytari | or if it would be universal |
[13:37] | Dresden Ceriano | I don't like restricting by rank at all |
[13:37] | Lexie | Lets talk about that more at the next meeting. Id like to hear Raymonds thoughts on it too |
[13:37] | Peewee Musytari | k |
[13:37] | Dresden Ceriano | sure |
[13:37] | Gooden Uggla | ann is correct, only zero tolerance works on forums |
[13:38] | Lexie | For now. lets plan to meet in 2 weeks. I will be here. Sounds like we have some topics |
[13:38] | Marianne McCann | The "heads on stakes at the entrance" method... |
[13:38] | Peewee Musytari | yay 2 weeks is good |
[13:38] | Lexie | great |
[13:38] | Nyll Bergbahn | okies |
[13:38] | Dresden Ceriano | I can live with two weeks |
[13:38] | Gooden Uggla | i like Mari's name for it :) |
[13:39] | Dresden Ceriano | that's how's it's been the last month anyway |
[13:39] | Lexie | If there are not any other questions, we are done. |
[13:39] | Peewee Musytari | hope it can stay at biweekly instead of going to monthly...we`ll feel negelected otherwise |
[13:39] | Gooden Uggla | have a good one, and good luck |
[13:39] | Marianne McCann | 's just what I've heard it called before. |
[13:39] | Marianne McCann | Have fun, all |
[13:39] | Rand | ty... bye all! |
[13:39] | Marianne McCann | Happy 8th |
[13:39] | Torben | bye all |
[13:39] | Peewee Musytari | wow that was quick...SL8B calling |
[13:40] | Peewee Musytari | bye rand |
[13:40] | Lexie | Have a great day everyone. Bye for now |
[13:40] | Dresden Ceriano | Thanks... see ya |
[13:40] | Peewee Musytari | g`nite lexie & ty |