Instant Message
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The chat window that allows two Residents to have a private conversation with each other.
Opposed to open chat, which is limited to a distance of 20 meter, instant messages (often abbrivated as IMs) reach grid wide.
When a Resident is offline, up to 25 instant messages will be stored and delivered at the next login. This limit includes inventory offers, group notices, group invitation and IMs. All messages above this group limit will be capped and not delivered.
However, there is an IM to Email feature, which sends offline messages directly to the mailbox connected to your account. To activate it, go to Edit > Preferences (or press Ctrl-P), go to the Communication tab and check the Send IM to Email checkbox. Press Apply and close the window with OK.