Difference between revisions of "KB Article Survey for Community Platform Migration"

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This is a list of all articles in [[:Category:Knowledge Base]] in the main namespace (i.e. not in LLO) and not in KB2.
{{TOCright}}
Retrieved via this [http://wiki.secondlife.com/w/api.php?action=query&list=categorymembers&cmtitle=Category:Knowledge_Base&cmnamespace=0&cmlimit=1500 API query].
These are the labels defined so far in new community platform :
 
{| cellpadding=5
|--
|
*Abuse and Griefing
*Account
*Avatar
*Billing
*Buying and Selling
*Communication
* Community platform
|
*Content Creation
*Controls
* Customer support
*Getting Started
*Groups
*Inventory
*Knowledge Base
|
*Land
*Linden dollars (L$)
*Maturity
*Navigation
*Reference
*Search
*Social
|}
 
Candidates for new labels:
 
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Media.2C_music.2C_and_sound|Media, music, and sound]]''' - too specific?
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Troubleshooting|Troubleshooting]]''' - this doesn't seem terribly useful as a label. Some of this can go into Answers.
* '''[[#Technical|Operating system, hardware, and network]]'''
* [[#Performance|Performance]]


'''NOTE: There are 180 articles total'''.


== Existing labels ==
== Existing labels ==


===Abuse and Griefing===
=== Abuse and griefing ===
* [[Someone is making a whole region run slowly]]
* [[Stopping notecard spam]]
* [[I got stuck in a box or a cage or something. How do I get out?]]


===Account===
===Account===
This includes login issues.
* [[My account was cancelled and I'd like to reactivate it. What should I do?]]
* [[My account was cancelled and I'd like to reactivate it. What should I do?]]
* [[Changing your email address]]
* [[Login problems]] - This article transcludes all of the following:
** [[Login error: "Despite our best efforts, something has gone wrong..."]]
** [[When I log into Second Life, it gets to "Connecting to Region" and stops.]]
** [[When I log into Second Life, it gets to "Contacting User Server" and stops.]]
** [[When I log into Second Life, it gets to "Entering Login Queue" and stops.]]
** [[When I log into Second Life, it gets to "Preparing Inventory" and stops.]]
** [[When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.]]
** [[When I log into Second Life, it returns an error saying "The system is logging you out right now. Your account will not be available until..."]]
** [[When I start Second Life, the crash logger comes up briefly, then it disappears. Second Life never loads. What do I do?]]


===Avatar===
===Avatar===
* [[Avatar Impostors]]
* [[Avatar Impostors]]
* [[Filling in your profile]]
* [[Fixing avatar appearance]]
* [[Fixing avatar appearance]]
* [[How do I attach a body part to my avatar?]]
* [[How do I attach a body part to my avatar?]]
Line 19: Line 68:
* [[Resetting your avatar]]
* [[Resetting your avatar]]
* [[How to change your appearance - Video Tutorial]]
* [[How to change your appearance - Video Tutorial]]
 
* [[Create a Custom Avatar (Video Tutorial Sequence)]]
===Billing===
 
===Buying and Selling===


===Communication===
===Communication===
* [[Finding your chat logs - Video Tutorial]]


===Content Creation===
===Content Creation===
* [[How do I make a donation box?]]
* [[How do I make a donation box?]]
* [[How do I make a temporary object?]]
* [[How do I make a temporary object?]]
* [[Who is the creator of an object?]]
* [[Who is the owner of an object?]]
* [[Why are there prim limits on coalesced objects?]]
* [[How to get texture information - Video Tutorial]]
* [[How to make a flag that waves in wind - Video Tutorial]]
* [[How to make tiny prims - Video Tutorial]]
* [[How to set multiple permissions simultaneously - Video Tutorial]]
* [[Best practices for building an Orientation Island]]
* [[How to create a secure space for a classroom setting]]
* [[Rebaking textures]]
* [[Glow]]
* [[Bump Mapping]]
* [[Particle editing - Video Tutorial]]
* [[Why trees can't be linked]]


===Controls===
===Controls===
* [[How do I get the Local Chat tab in the Communicate window to reappear if I delete it accidentally?]]
* [[How do I make it brighter? It's so dark I can't see anything.]]
* [[How do I change the time of day to something like sundown? It's a little too bright.]]
* [[How do I make the clouds go away? I'm someplace very high up and they're getting the way of my lovely view.]]
* [[How do I turn off the dotted line coming out of my hand when I point at something?]]
* [[How to disable Linden dollar (L$) transaction notices]]
* [[How to fix a broken Search button]]
* [[How to move your camera further and better - Video Tutorial]]
* [[The words that used to come up to show me the price of something or more info about it have disappeared. How do I get it back?]]
* [[Three useful "Show" options in the Tools menu - Video Tutorial]]
* [[What do the numbers at the top of my viewer screen represent?]]
* [[Handy user interface tips and shortcuts - Video Tutorial]]
* [[Release Keys]]


===Getting Started===
===Getting Started===
* [[Getting started FAQ]]
* [[How do I download and install Second Life on a Mac?]]
* [[How do I download and install Second Life on a Mac?]]
* [[What is a bot?]]
* [[What is a bot?]]
* [[What is the Library]]
* [[What is the Library]]
 
* [[Why do I look like a particle cloud]]
* [[What's a relog?]]
* [[What's a relog?]]
* [[I see someone wearing really cool clothes! Where, and how, can I get a great look like them?]]
* [[How can I use Second Life from a different computer?]]
* [[What does "SLT" stand for?]]


===Groups===
===Groups===
* [[How to create and join a group - Video Tutorial]]
* [[Creating and working with Groups]]
* [[How many roles can there be in a group?]]


===Inventory===
===Inventory===
Line 52: Line 129:
* [[Inventory management tips and more - Video Tutorial]]
* [[Inventory management tips and more - Video Tutorial]]
* [[Missing Inventory: Inventory Window]]
* [[Missing Inventory: Inventory Window]]
 
* [[How to select everything you own on a parcel of land]]
===Knowledge Base (Community Platform) ===
 
* [[What is Second Life Answers?]]


===Land===
===Land===
Line 64: Line 138:
* [[How do I block direct teleports to my land?]]
* [[How do I block direct teleports to my land?]]
* [[How many avatars can I have on my region at once without causing serious problems with lag?]]
* [[How many avatars can I have on my region at once without causing serious problems with lag?]]
 
* [[Default Private Region RAW Files]]
===Linden dollars (L$)===
* [[Tips for Creating Heightfields and Details on Terrain RAW Files]]
 
===Maturity===


===Navigation===
===Navigation===
Line 79: Line 151:
* [[I'm lost. How can I tell where I am?]]
* [[I'm lost. How can I tell where I am?]]
* [[What does "You are not allowed into the destination" mean?]]
* [[What does "You are not allowed into the destination" mean?]]
* [[How do I hide all the little pictures on the map so I can see where I'm going? It's so cluttered!]]
* [[How do I Log in using the secondlife:// web protocol]]
* [[How can I find a combat region?]]
* [[How do I fly higher? I want to see what's on top of this building.]]
* [[How high can an object be to show up on the World Map?]]
* [[Troubleshooting teleporting]]


===Reference===
===Reference===
* [[Limits]]
* [[Graphics Preferences Layout]]
* [[Graphics Preferences Layout]]
* [[Graphics preferences guide - Video Tutorial]]
* [[Graphics preferences guide - Video Tutorial]]
Line 86: Line 165:
* [[Shortlinks]]
* [[Shortlinks]]
* [[What is a UUID?]]
* [[What is a UUID?]]
* [[PC and Mac shortcut key differences]]
* [[Keyboard mapping]]
* [[How long is a Second Life day?]]


===Social===
===Social===


== Obsolete? ==
* [[Guide to Jobs in Second Life]]
* [[About First Look]]
* [[Guide to Large Event Technical Considerations]]
* [[About Second Life Simulator 1.20.83683 (Havok4 FAQ)]]
* [[Educators in Teen Second Life]]
* [[Useful Items in the Pie Menu - Video Tutorial]] - Assuming we're 2.x focussed.
* [[How do I use the pie menu that comes up when I right-click something]]- Assuming we're 2.x focussed.


== New labels ==
== New labels ==


=== Community Platform ===
=== Media, music, and sound ===
* [[Blog FAQ]]
* [[How can I minimize background noise in voice chat?]]
=== Search and Events ===
* [[How to play streaming music in Second Life]]
* [[Posting events]]
* [[Overview of Music in Second Life]]
* [[Sound sliders explained - Video Tutorial]]
* [[Streaming Video in Second Life]]
* [[Troubleshooting streaming video]]
* [[How to Locate Sound Sources]]


=== Troubleshooting ===
=== Troubleshooting ===
This is kind of a catch-all.
* [[I can't rez objects]]
* [[I can't rez objects]]
* [[I put on hair, but I want to take it off! + Video Tutorial]]
* [[I put on hair, but I want to take it off! + Video Tutorial]]
* [[I see blue, green, or red triangles coming from objects inworld that I think shouldn't be there.]]
 
* [[I'm using a dual core processor and my view jitters, especially when moving or turning]]
* [[I'm using a dual core processor and my view jitters, especially when moving or turning]]
* [[Solutions to Common Annoyances - Video Tutorial]]
* [[Solutions to Common Annoyances - Video Tutorial]]
* [[Something happened and now I'm bouncing all over the world like it's a trampoline. What do I do now?]]
* [[Something happened and now I'm bouncing all over the world like it's a trampoline. What do I do now?]]
* [[Something that's attached to me keeps animating me and producing errors. How do I make it stop?]]
* [[Something that's attached to me keeps animating me and producing errors. How do I make it stop?]]
* [[Troubleshooting streaming video]]
* [[Why does a black window with text inside it open when I start Second Life?]]
* [[Troubleshooting teleporting]]
* [[Why is there a window with some crazy colored bars getting in my way when I start Second Life?]]
* [[How To Locate Particle Sources]]
* [[Why do textures sometimes look messed up? - Video Tutorial]]
 
Combine these:
* [[I see blue, green, or red triangles coming from objects inworld that I think shouldn't be there.]]
* [[About the Update Indicators]]
 
=== Operating system, hardware, and network ===


=== Technical ===
New category:
[[:Category:Operating system, hardware, and network]].


* [[Bump Mapping]]
* [[Command Line Options]]
* [[Crash logs]]
* [[Second Life and multiple monitors]]
* [[Second Life and multiple monitors]]
* [[Second Life fails to load and displays an error regarding DINPUT8.DLL]]
* [[Second Life gives me an error message about being "Unable to find a valid certificate" or "Unable to establish a secure connection to the login server."]]
* [[Second Life gives me an error message about components missing from the display panel (vbo check box).]]
* [[Second Life gives me an error message about mangled network data. What does this mean?]]
* [[Second Life gives me an error message about my Intel motherboard chipset drivers. What should I do?]]
* [[Second Life gives me an error message about my motherboard or AGP drivers being out of date.]]
* [[Second Life gives me an error message that says "Verifying Protocol Version," or "Cannot resolve domain name," or "Cannot find server"]]
* [[Second Life says it can't run full screen, a specific resolution, or 32-bit color.]]
* [[Second Life says it needs to update, but when I launch the auto-update utility, it doesn't work.]]
* [[Second Life says it needs to update, but when I launch the auto-update utility, it doesn't work.]]
* [[I see Second Life in only 256 colors!]]
 
* [[Norton AntiVirus and the cache]]
* [[Configuring your firewall]]
* [[How do I fully uninstall and reinstall Second Life?]]
* [[False cache virus alerts]]
* [[Windows 7 support]]


==== Networking ====
==== Networking ====
Line 137: Line 220:
* [[How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)?]]
* [[How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)?]]
* [[Does Second Life support satellite Internet services?]]
* [[Does Second Life support satellite Internet services?]]
* [[I'm having problems while on wireless networks]]
* [[Problems using a wireless network]]
* [[Unusually restrictive firewalls block teleporting]]
* [[Unusually restrictive firewalls block teleporting]]
* [[Is my firewall responsible for problems with Second Life?]]
* [[Is my firewall responsible for problems with Second Life?]]
Line 143: Line 226:
* [[Second Life IP addresses firewall configuration]]
* [[Second Life IP addresses firewall configuration]]
* [[Configuring your corporate firewall to allow access to Second Life]]
* [[Configuring your corporate firewall to allow access to Second Life]]
* [[About content filters]] (mostly firewall related)


==== Hardware and OS issues  ====
==== Hardware and OS issues  ====
Line 157: Line 241:
* [[I'm experiencing issues with Intel Extreme graphics]]
* [[I'm experiencing issues with Intel Extreme graphics]]
* [[Second Life crashes on 3800 and 4800 series ATI cards when using ATI Catalyst 8.8]]
* [[Second Life crashes on 3800 and 4800 series ATI cards when using ATI Catalyst 8.8]]
* [[Windows 7 support]]
* [[I see Second Life in only 256 colors!]] (graphics card issue)


====Performance====
===Performance===
* [[Guide to Improving Mac Performance]]
* [[Guide to Improving Mac Performance]]
* [[Improving Region Performance]]
* [[Improving Region Performance]]
Line 165: Line 251:
* [[Typical Frame Rate Performance by Graphics Card/GPU]]
* [[Typical Frame Rate Performance by Graphics Card/GPU]]
* [[How can I make Second Life run faster?]]
* [[How can I make Second Life run faster?]]
* [[Reducing lag]]
* [[What do I do if I experience poor performance on a dual-core computer?]]


==Not Yet Categorized ==
=== Other technical topics ===
 
* [[Error messages]]
* [[About Release Candidate Viewers]]
* [[Command Line Options]]
* [[About content filters]]
* [[Crash logs]]
* [[About the Update Indicators]]
* [[Norton AntiVirus and the cache]]
* [[Best practices for building an Orientation Island]]
* [[Can I turn off the display of my own avatar's name to others?]]
* [[Create a Custom Avatar (Video Tutorial Sequence)]]
* [[Default Private Region RAW Files]]
* [[Finding your chat logs - Video Tutorial]]
* [[Glow]]
* [[Guide to Jobs in Second Life]]
* [[Guide to Large Event Technical Considerations]]
* [[Handy user interface tips and shortcuts - Video Tutorial]]
 
* [[How To Locate Particle Sources]]
* [[How can I find a combat region?]]
* [[How can I find my avatar's UUID?]]
 
* [[How can I minimize background noise in voice chat?]]
* [[How can I use Second Life from a different computer?]]
* [[How can I view more than 35 avatars at once?]]
* [[How do I Log in using the secondlife:// web protocol]]
 
* [[How do I block direct teleports to my land?]]
* [[How do I change the time of day to something like sundown? It's a little too bright.]]
* [[How do I check for packet loss (network lag)?]]
* [[How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)?]]
* [[How do I download and install Second Life on a Mac?]]
 
* [[How do I fly higher? I want to see what's on top of this building.]]
* [[How do I fully uninstall and reinstall Second Life?]]
* [[How do I fully uninstall and reinstall Second Life?]]
* [[How do I get some privacy in Second Life?]]
* [[How do I get the Local Chat tab in the Communicate window to reappear if I delete it accidentally?]]
* [[How do I hide all the little pictures on the map so I can see where I'm going? It's so cluttered!]]
* [[How do I make a donation box?]]
* [[How do I make a temporary object?]]
* [[How do I make it brighter? It's so dark I can't see anything.]]
* [[How do I make the clouds go away? I'm someplace very high up and they're getting the way of my lovely view.]]
* [[How do I turn off the dotted line coming out of my hand when I point at something?]]
* [[How do I use the World Map?]]
* [[How do I use the pie menu that comes up when I right-click something]]
* [[How high can an object be to show up on the World Map?]]
* [[How long is a Second Life day?]]
* [[How many avatars can I have on my region at once without causing serious problems with lag?]]
* [[How to Locate Sound Sources]]
* [[How to become a member of the Solution Provider Program]]
* [[How to create a secure space for a classroom setting]]
* [[How to disable Linden dollar (L$) transaction notices]]
* [[How to fix a broken Search button]]
* [[How to get texture information - Video Tutorial]]
* [[How to make a flag that waves in wind - Video Tutorial]]
* [[How to make tiny prims - Video Tutorial]]
* [[How to move your camera further and better - Video Tutorial]]
* [[How to play streaming music in Second Life]]
* [[How to select everything you own on a parcel of land]]
* [[How to set multiple permissions simultaneously - Video Tutorial]]
* [[I can't rez objects]]
* [[I put on hair, but I want to take it off! + Video Tutorial]]
* [[I see blue, green, or red triangles coming from objects inworld that I think shouldn't be there.]]
* [[I see someone wearing really cool clothes! Where, and how, can I get a great look like them?]]
* [[I'm lost. How can I tell where I am?]]
* [[I'm using a dual core processor and my view jitters, especially when moving or turning]]
* [[Improving Region Performance]]
* [[Installing Language Fonts]]
* [[Keyboard mapping]]
* [[Mono information for non-scripters]]
* [[Mono information for non-scripters]]
* [[Mono information for scripters]]
* [[Mono information for scripters]]
* [[Moving the cache]]
* [[Moving the cache]]
* [[Other Resources]]
* [[Installing Language Fonts]]
* [[Overview of Music in Second Life]]
* [[Issues using more than one computer]]
* [[PC and Mac shortcut key differences]]
* [[Particle editing - Video Tutorial]]
* [[Posting events]]
* [[Project management success tips]]
* [[Rebaking textures]]
* [[Reducing lag]]
* [[Release Keys]]


=== Developer Info ===
* [[How to become a member of the Solution Provider Program]]
* [[Solution Provider Program membership requirements and obligations]]
* [[Solution Provider Program membership requirements and obligations]]
* [[Solutions to Common Annoyances - Video Tutorial]]
* [[Project management success tips]] (for solution providers)
* [[Something happened and now I'm bouncing all over the world like it's a trampoline. What do I do now?]]
* [[Something that's attached to me keeps animating me and producing errors. How do I make it stop?]]
* [[Sound sliders explained - Video Tutorial]]
* [[Streaming Video in Second Life]]
* [[Text chat macros - Video Tutorial]]
* [[The words that used to come up to show me the price of something or more info about it have disappeared. How do I get it back?]]
* [[Three useful "Show" options in the Tools menu - Video Tutorial]]
* [[Tips for Creating Heightfields and Details on Terrain RAW Files]]
* [[Troubleshooting streaming video]]
* [[Troubleshooting teleporting]]


== Obsolete? ==
This is an incomplete list.  Many other articles are probably obsolete as well.


* [[What do I do if I experience poor performance on a dual-core computer?]]
* [[Useful Items in the Pie Menu - Video Tutorial]] - Assuming we're 2.x focussed.
* [[What do the numbers at the top of my viewer screen represent?]]
* [[How do I use the pie menu that comes up when I right-click something]]- Assuming we're 2.x focussed.
* [[What do the two bars mean next to my L$ on the upper-right corner of the Second Life window?]]
* [[What does "You are not allowed into the destination" mean?]]


* [[What is a UUID?]]
== Uncategorized ==
* [[What is a bot?]]
* [[What is the Library]]
* [[What is the Linden Prize?]]
* [[What's a relog?]]
* [[When I log into Second Life, I receive an error message that says "Despite our best efforts, something has gone wrong..." and tells me to submit a log file to Support.]]
* [[When I log into Second Life, it gets to "Connecting to Region" and stops.]]
* [[When I log into Second Life, it gets to "Contacting User Server" and stops.]]
* [[When I log into Second Life, it gets to "Entering Login Queue" and stops.]]
* [[When I log into Second Life, it gets to "Preparing Inventory" and stops.]]
* [[When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.]]
* [[When I log into Second Life, it returns an error saying "The system is logging you out right now. Your account will not be available until..."]]
* [[When I start Second Life, the crash logger comes up briefly, then it disappears. Second Life never loads. What do I do?]]
* [[Who is the creator of an object?]]


* [[Who is the owner of an object?]]
Haven't found a good label for these yet.
* [[Why are there prim limits on coalesced objects?]]
* [[Why do I look like a particle cloud]]
* [[Why do Landmarks come in two different colors?]]
* [[Why do textures sometimes look messed up? - Video Tutorial]]
* [[Why does a black window with text inside it open when I start Second Life?]]
* [[Why is there a window with some crazy colored bars getting in my way when I start Second Life?]]


* [[How can I view more than 35 avatars at once?]]
* [[How do I get some privacy in Second Life?]]
* [[How can I find my avatar's UUID?]]
* [[Text chat macros - Video Tutorial]]
* [[What is the Linden Prize?]] - '''Archived'''
* [[Rolling restart]]
* [[Information Resources]]


[[Category:KB Migration to Community Platform]]
[[Category:KB Migration to Community Platform]]

Latest revision as of 09:03, 8 November 2011

These are the labels defined so far in new community platform :

  • Abuse and Griefing
  • Account
  • Avatar
  • Billing
  • Buying and Selling
  • Communication
  • Community platform
  • Content Creation
  • Controls
  • Customer support
  • Getting Started
  • Groups
  • Inventory
  • Knowledge Base
  • Land
  • Linden dollars (L$)
  • Maturity
  • Navigation
  • Reference
  • Search
  • Social

Candidates for new labels:


Existing labels

Abuse and griefing

Account

This includes login issues.

Avatar

Communication

Content Creation

Controls

Getting Started

Groups

Inventory

Land

Navigation

Reference

Social

New labels

Media, music, and sound

Troubleshooting

This is kind of a catch-all.

Combine these:

Operating system, hardware, and network

New category: Category:Operating system, hardware, and network.

Networking

Hardware and OS issues

Performance

Other technical topics

Developer Info

Obsolete?

This is an incomplete list. Many other articles are probably obsolete as well.

Uncategorized

Haven't found a good label for these yet.

Retrieved from "https://wiki.secondlife.com/w/index.php?title=KB_Article_Survey_for_Community_Platform_Migration&oldid=1157485"