Process Guides:
Companies:
Skills Lists:
- Land Management:
Basic, Intermediate, Advanced
- Textures:
Basic, Intermediate, Advanced
- Terraforming:
Basic, Intermediate, Advanced
- Scripting:
Basic, Intermediate, Advanced
- Event Hosting:
Basic, Intermediate, Advanced
- Machinima:
Basic, Intermediate, Advanced
- Building:
Basic, Intermediate, Advanced
- Sculpty:
Basic, Intermediate, Advanced
- Marketing:
Basic, Intermediate, Advanced
- Tutoring:
Basic, Intermediate, Advanced
Other Information:
Overview
This definition codifies what tutors need to know to help people competently from both a communications and technical standpoint.
Audience
People and organizations who want to help others.
Pre-requisites
Must be at least six months in Second Life.
Criteria
Describe the skills and knowledge necessary to tutor competently and effectively at a basic level.
Mentor Skillset
Communication Skillset
Leaving the ego at the door
Understanding the necessity of focusing on the person being helped.
Presenting yourself
Terms of Service
http://secondlife.com/corporate/tos.php
Community Standards
http://secondlife.com/corporate/cs.php
The function of a tutor
Definitions of PG, Adult, and Mature regions
Be familiar with Second Life acronyms (see Acronyms)
Know the resources
Announcing who you are and why you're there: goals and methods
Communicate effectively with people from other cultures
Describe things and procedures accurately: techniques for describing procedures
Know your limits: realizing how many people you can help at one time
Steps for dealing with misbehaving residents
Understand how and when Report Abuse interface accurately and efficiently
Technical Skillset
Viewer 2 Keyboard ShortcutsViewer 2 Keyboard Shortcuts
Moving
Locally
Walking/Running
Hovering/Flying
Using the Mini-Map
Globally
Using the Map - Where am I?
Using Search - Where is that?
Using Landmarks - How do I get there again?
Hunting/Gathering
Inventory - I can have stuff!
Appearance - I can change how I look!
Kinds of clothing
Wearing an item of clothing
Creating an outfit
Wearing an outfit
Modifying an outfit
Organizing what you have - How do I find things quickly?
Purchasing
Money
What is it?
Is it necessary?
How much can I have?
How do I get it?
Purchasing things with or without money
Organizing what you've purchased
Communications
Chatting with people nearby
The Friends List
Chatting with one person privately
Chatting with many people privately - Conference chat
Groups - people of a feather
Finding a group
Joining a group (various methods)
Chatting with many people - Group chat
Voice Chat
The profile
Preferences