Difference between revisions of "SL Cert - Intermediate Mentoring"

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m (Mentor Skillset)
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[[Category:Certification]]
 
[[Category:Certification]]
  
=SL Certification "Second Life Mentoring - Intermediate Level"=
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=SL Cert - Intermediate Tutoring=
  
 
==Overview==
 
==Overview==
 
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This is the definition of the abilities one is expected to have for intermediate level tutoring in Second Life.
  
 
==Audience==
 
==Audience==
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Describe the skills and knowledge necessary to mentor at an intermediate level competently and effectively.
 
Describe the skills and knowledge necessary to mentor at an intermediate level competently and effectively.
  
==Mentor Skillset==
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== Communications Skillset ==
These are my initial suggestions of what a new resident needs to know.  That means this is what a helper should be qualified to teach.  Please comment.
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=== Thorough knowledge of Linden Lab copyright in Second Life ===
 
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=== Thorough knowledge of disclosure ===
<ol>
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=== Dealing with underage residents ===
    <li> Communications Skillset
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=== Dealing with different types of residents ===
 +
=== Handling yourself at a busy area ===
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=== Counseling frustrated residents about continuing to use Second Life ===
  
        <ul>
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== Technical Skillset ==
            <li> SL and weapons
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=== Keyboard shortcuts ===
            <li> Thorough knowledge of copyright as it pertains to Linden Lab in Second Life
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=== Familiar with multiple viewers ===
            <li> Thorough knowledge of rules about privacy; what constitutes disclosure
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            <li> How to deal with Underage residents
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            <li> How to handle a busy welcome area or infohub
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        </ul>
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    <li> Technical Skillset
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SuggestionsSnowglobe 2, Second Life Viewer 2, Emerald, Second Life Viewer 1.23.
        <ul>
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            <li> Keyboard shortcuts
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            <li> Rendering (Avatar rendering cost)
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            <li> Diagnostics
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                <ol>
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                    <li> Lag
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                        <ul>
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                            <li> The Statistics Console
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                            <li> Be able to decipher the Help - About menuwhat's important, what's not
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                            <li> Be able to describe solutions for various hardware or network problems
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                        </ul>
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                    <li> How to locate sound sources
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=== Avatar Rendering Cost ===
                    <li> How to locate particle sources
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=== Diagnostics ===
 +
==== Lag ====
 +
===== The Lag Meter =====
 +
===== The Statistics Console =====
 +
===== The Help - About menu =====
 +
==== How to locate sound sources ====
 +
==== How to locate particle sources ====
  
                </ol>
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=== Console windows ===
  
        </ul>
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=== Land permissions ===
  
    <li> Show advanced knowledge of all menus in the interface, including the Advanced menu.
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=== Voice Chat ===
    <li> Show advanced knowledge of the Preferences interface, including custom graphics settings
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==== Controls for Windows and Macintosh systems ====
    <li> Console windows
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==== The process for initiating voice chat ====
</ol>
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===== Check the microphone and speaker settings =====
 +
===== Steps for turning on and controlling voice in SL =====
 +
==== What can go wrong ====

Latest revision as of 08:34, 6 September 2010

SL Cert - Intermediate Tutoring

Overview

This is the definition of the abilities one is expected to have for intermediate level tutoring in Second Life.

Audience

People and organizations who want to help others.

Pre-requisites

Must be a minimum of six months of age in Second Life, have passed the Second Life Mentoring - Basic Level exam, and have mentored for a month after passing that exam.

Criteria

Describe the skills and knowledge necessary to mentor at an intermediate level competently and effectively.

Communications Skillset

Thorough knowledge of Linden Lab copyright in Second Life

Thorough knowledge of disclosure

Dealing with underage residents

Dealing with different types of residents

Handling yourself at a busy area

Counseling frustrated residents about continuing to use Second Life

Technical Skillset

Keyboard shortcuts

Familiar with multiple viewers

Suggestions: Snowglobe 2, Second Life Viewer 2, Emerald, Second Life Viewer 1.23.

Avatar Rendering Cost

Diagnostics

Lag

The Lag Meter
The Statistics Console
The Help - About menu

How to locate sound sources

How to locate particle sources

Console windows

Land permissions

Voice Chat

Controls for Windows and Macintosh systems

The process for initiating voice chat

Check the microphone and speaker settings
Steps for turning on and controlling voice in SL

What can go wrong