SL Cert - Intermediate Mentoring

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SL Certification "Second Life Mentoring - Intermediate Level"

Overview

Audience

People and organizations who want to help others.

Pre-requisites

Must be a minimum of six months of age in Second Life, have passed the Second Life Mentoring - Basic Level exam, and have mentored for a month after passing that exam.

Criteria

Describe the skills and knowledge necessary to mentor at an intermediate level competently and effectively.

Mentor Skillset

These are my initial suggestions of what a new resident needs to know. That means this is what a helper should be qualified to teach. Please comment.

  • Communications Skillset
    1. SL and weapons
    2. Thorough knowledge of copyright as it pertains to Linden Lab in Second Life
    3. Thorough knowledge of rules about privacy; what constitutes disclosure
    4. How to deal with Underage residents
    5. How to handle a busy welcome area or infohub
  • Technical Skillset
    1. Keyboard shortcuts
    2. Rendering (Avatar rendering cost)
    3. Diagnostics
      • Lag
        • The Statistics Console
        • Be able to decipher the Help - About menu: what's important, what's not
        • Be able to describe solutions for various hardware or network problems
    4. How to locate sound sources
    5. How to locate particle sources
  • Show advanced knowledge of all menus in the interface, including the Advanced menu.
  • Show advanced knowledge of the Preferences interface, including custom graphics settings
  • Console windows