LLO Article Survey for Community Platform Migration

Questions to discuss:

• We will probably need to add new labels. See Candidates for new labels
• Should the "Technical" articles stay on the wiki or move?

Notes

Organizational templates

Landing pages (in progress):

• Linden Lab Official:Policies
• Linden Lab Offical:Policy, Service, and Pricing Information. This needs work.

• Template:LLO_Table - used in the tables below.
• Template:LLOlink - convenience template to link to LLO article.

See also LLO Articles Moved to Community Platform.

Templates for LLO articles

For archives:

• Template:Archive
• Template:Time Sensitive

Open Questions

Article	Comments	Stakeholder
An Overview of Second Life Security	Judgment call. Not truly policy, but sensitive info.	None identified

Keep in wiki - move to main namespace

Article	Comments	Stakeholder
How To Handle Online Harassment		None identified
How do I stop notecard spam?		None identified
I've filed an abuse report, I haven't heard a thing, and the offender isn't banned -- why?		None identified
I keep getting shot and thrown far away. How can I stop this?		None identified
Stop being pushed -- sit down!		None identified
Someone in Second Life is abusing me verbally through Voice.		None identified
If I do not allow a friend to see my online status in Second Life, will they still be able to see it on the website?	Should be combined with something else.	None identified

Move to Community Platform

The following articles are candidates to move to the new community platform. They aren't in the initial batch of articles, but would be moved later if that's the final decision.

These fall into two broad groups:

• Candidates for moving - Should be moved over in their entirety; we can use the scripting tools we used for initial migration to make this faster.
• Candidates for merging - Should be merged or otherwise incorporating the information into existing article(s).

Article	Comments	Stakeholder
Abuse and Griefing This includes articles on scams, privacy, etc.
Another Resident interfered with the operation of some vending or game scripts and took my Linden Dollars.		None identified
Can I retract a previously-filed abuse report?		None identified
Email Scam (Phishing) FAQ		None identified
How long does a response to an Abuse Report take?		None identified
Scams		None identified
Shopping Safety Guidelines		None identified
Someone else has my password; I may have been the victim of fraud.		None identified
Teen Safety Guidelines		None identified
Account Includes auth. issues.
Account Security		None identified
Can I find out if someone I referred upgraded to a Premium account?		None identified
Can I have a custom last name for my Second Life account?		None identified
Changing your email address		None identified
How do I upgrade my account type from Basic to Premium?		None identified
How do I downgrade to a Basic account?		None identified
How long does it take to get the L$1000 bonus after I sign up for a Premium account?		None identified
Password Protection		None identified
Safeguarding your account and protecting your password		None identified
The password retrieval email hasn't arrived. What do I do?		None identified
Viewer access FAQ		None identified
What if I don't know my security question		None identified
Local Payments
Local Payments FAQ	(Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs.	Gez, Alec, JP
Local Payments Help	(Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs.	Gez, Alec, JP
Getting Started
I got stuck in a box or a cage or something. How do I get out?		None identified
What's a workaround?		None identified
How can I find out who referred me to Second Life?		None identified
What does "SLT" stand for?	Should be put into another article: FAQ or whatever.	None identified
Linden Communication Venues Guide	Terrible name - good overview of information resources (needs some updating).	None identified
Welcome Area Guidelines
Groups
Why was my group disbanded?		None identified
I started a group that was disbanded, so I tried to start another one with the same name, and I can't.		None identified
Land
Homestead FAQ	Edited 4-11, comments from Maggie. Moving to Lithium (not published yet)	Guy, Maggie
Themed Private Regions	Edited 4-11, comments from Maggie. Moving to Lithium (not published yet	Guy, Maggie
Openspaces FAQ	Edited 4-11, comments from Maggie. Moving to Lithium (not published yet	Guy
Abandoned Land FAQ		None identified
Maturity
How to report an underage Resident in Second Life	Add to maturity articles in Lithium?	None identified
Technical Might want to keep these in the wiki.
False cache virus alerts		None identified
I'm having problems with more than one computer on one connection		None identified
Is there a technical reason we can't link trees?		None identified
Windows 7		None identified
Configuring your firewall to allow access to Second Life		None identified
Support and Support Process
I need to report a region being offline.		None identified
Tickets for Basic and Guest Accounts		None identified
Tickets for Technical Issues		None identified
What's Concierge service and how do I get it?		None identified
What is Extended Support?	Still accurate?	None identified
Linden Lab
How to apply for the Linden Department of Public Works		None identified
Linden Lab economic metric definitions		None identified
Where can I find economic statistics on Second Life?		None identified
Using Linden Lab's trademarks and logos		None identified
Who are Lindens?		None identified

Keep in Wiki in LLO namespace

Article	Comments	Stakeholder
Abuse and Griefing
Someone in Second Life is doing something that makes the whole region run much more slowly than it should.		None identified
What should I do about abuse that moves outside of Second Life?		None identified
Account
Sharing Second Life Accounts		None identified
Why is my account on hold?	Contains official instructions for appeals	None identified
What happens to my inventory and Linden dollars if I am permanently banned from Second Life?		None identified
Communication
Twitter		Amanda
User Groups		Amanda
Community Participation Guidelines	Blogs, Forums policy	Amanda
For Developers
Solution Provider Program	Seems official enough to warrant protection, but should it be on the wiki?	Betsy?
SEO pages - just link to real policy on secondlife.com
Community Standards	Links to the real CS. Duplicated in Lithium.	Lisa
Death and other worries outside Second Life	Links to actual policies	Lisa
Terms of Service	Links to the real ToS. Duplicated in Lithium.	Lisa
Trademark Guidelines	Links to the real policies	Lisa
Misc questions
I want to sell real-life items through Second Life.		None identified
Other
Community Partnership Program	Confirmed: Keep	Courtney
Community Partnership Program/FAQ	Confirmed: Keep	Courtney
How do I request a memorial event in Linden Memorial Park?	Confirmed: Keep	Courtney
How do I request a memorial placement in Linden Memorial Park?	Confirmed: Keep	Courtney
Resources for questions or problems outside Second Life	Confirmed: Keep	Courtney
Linden Endowment for the Arts Committee	Confirmed: Keep	Courtney
Linden Endowment for the Arts	New page	Courtney
Events
Month of Machinima	Event	Courtney
Linden_Dream_Home_Sweepstakes	Event	Courtney
Bunny Jam 2011	Event	Courtney
SL8B	Event	Courtney

Linked from Offical Policies Portal

These pages are linked from Linden Lab Official:Policies:

Article	Comments	Stakeholder
Privacy
Violating other Residents' privacy rights		None identified
Voice Chat Privacy		None identified
Billing
Billing
Billing FAQ	Needs to be reviewed. Consolidates a bunch of old small LLO articles.	Alec, JP, Sue?
Delinquency Policy	Clarifications of ToS	None identified
Usage Fees & U.S. Dollar Charges		None identified
Value Added Tax (VAT) Frequently Asked Questions		None identified
Tickets for Billing and L$ Issues		None identified
Land
Linden Home/Covenant		None identified
Mainland policies		None identified
The Special Island Order Form		None identified
Estate and Private Region Billing FAQ	Keep in LLO	Guy
Purchasing Abandoned Mainland Parcels - FAQs	New in April '11	Guy
About ad farms and network advertisers	Is this policy or helpful tips?	Torley
Viewer and open source
Alternate Viewers		Oz and Dessie
Third Party Policy and Viewer Directory FAQ		Oz
Second Life Viewer Licensing Program	Does this need to be protected?	Oz
ToS and Open Source Terms
Terms of Service Arbitration FAQ		Lisa
Terms of Service FAQ		Lisa
API Terms of Use		Oz
Contribution Agreement	For open source Viewer	Oz
GNU General Public License, version 2.0		Oz
GNU Lesser General Public License, version 2.1		Oz
FLOSS exception		Oz
Terms and Conditions for Second Life Community Translation Program	Recently moved from main namespace	Noelle
Official Policy
Bot policy		None identified
Snapshot and machinima policy		None identified
Intellectual Property	Reviewed with Laura	Lisa
Frequently Asked Questions on the IP Complaint Process	Reviewed with Laura. Keep.	Lisa
Clarification of policy disallowing ageplay		None identified
Can I transfer my account to another person?	Clarification of policy	None identified
Blake Sea Code of Conduct	Confirmed: Keep	Courtney
Suggesting a policy change	Not sure this actually tells you how to suggest a change; combine with other content.	None identified
Alt Account FAQ	Contains a little policy info, but probably shouldn't be protected	None identified
Financial-related policies
Policy on Resident-Run L$ Financial Services and Securities	Does this conflict with the policy regarding inworld banks?	None identified
Policy Regarding Inworld Banks	Revised to reflect that this is a current policy.	None identified
Wagering and Gaming Policy
Policy Regarding Wagering in Second Life		None identified
Wagering Games FAQ		None identified
Skill Game Compliance	This is a new article the explains the new policy re: skill games vs. "games of chance"	JP

API docs

Moved to LLO namespace on 4 May 2011.

Article	Comments	Stakeholder
Registration API		None identified
Registration API Request Form	Reg API Request Form	None identified
Reg API Examples	Examples	None identified
Registration API Reference	API Reference	None identified
Registration API Error Codes	Error Codes	None identified
Custom Name Program		None identified
Map API		None identified
Map API Introduction	Introduction	None identified
Map API Basic Examples	Basic Examples	None identified
Map API Advanced Examples	Advanced Examples	None identified
Map API Reference	API Reference	None identified
Exchange Risk API		None identified
Media Rendering Plugin System	Media Plugin API	None identified
Live Data Feeds		None identified
Media Rendering Plugin System FAQ	Frequently Asked Questions	None identified
Media Rendering Plugin System Technical Overview	Technical Overview	None identified
Plugin Test App: LLMediaPluginTest	Using the Plugin Test App	None identified
Getting Started Developing Media Rendering Plugins	Getting Started	None identified
Hello World plugin: basic plugin code	Hello World Plugin Code	None identified
Media Rendering Plugin Operation and Data Flow	Plugin Operation and Data Flow	None identified
Media Plugin System Messages	Messages	None identified
Media Plugin System Internal Messages	Internal Messages	None identified

Archive or Delete

Use Template:Archive to designated archived articles.

Article	Comments	Stakeholder
Xstreet
Xstreet Wishlists	Brooke asked to keep 4-15-11	Brooke
Viewing and analyzing sales	Brooke asked to keep 4-15-11	Brooke
Marketplace fees	SEO- Links to the Marketplace pricing. Linked from Marketplace articles.	Brooke
Outdated content These are candidates for archiving or deleting.
Second Life Last Names FAQ	Obsolete with Display Names and usernames	None identified
Why isn't the last name I want listed?	Obsolete	None identified
Archived
Linden Grant	Reviewed - archive	Courtney
Frequently Asked Questions about the Second Life Winterfest Promotion	Reviewed - archive	Courtney
Frequently asked questions about the Best of Fall Fashion Show in Second Life	Reviewed - archive	Courtney
Second Life BunnyJam Contests Fine Print	Reviewed - archive	Courtney
Support Groups in Second Life	Reviewed - archive	Courtney
Adult-oriented content controls FAQ	Archived per Blondin	Blondin
TOS Archives
Terms of Service Archive	Confirmed - keep	Laurap
Terms of Service Archive/Through 14 December 2010	Confirmed - keep	Laurap
Terms of Service Archive/Through 29 April 2010	Confirmed - keep	Laurap
Terms of Service Archive/Through 5 October 2010	Confirmed - keep	Laurap