Help Portal

You are new to Second Life (SL) ? You want to learn the basics of SL ? This section is for you ! You can also download the quickstart guide !

Second Life? What is it?

• About Second Life

Beginner Guides, several Guides are available:

• User's Manual for the Second Life Software
• Learn the skills you need in just a few minutes with Torley's videos
• Try the Hey Avatar! video tutorials from Mo Hax for beginners
• Gwyneth's guide, Tid's guide & Lum's guide

• You can also visit Help Island Public / Orientation Island or join groups of the Resident Help Network Portal

This is about the software you need to start your SL!

• Main viewer :
  • Release Notes
  • Download main viewer
• Release candidate viewer :
  • Release Candidate
  • Download Release Candidate
• Preview Grid viewer :
  • Common questions about preview grid
  • Release notes for preview grid
  • Download preview grid viewer
• You can also check the alternate viewers or download old versions.

The wiki proposes portals dedicated to creation:

• Creation Portal : Machimina, clothing, building, etc.
• LSL Portal : How to script in SL!
• Sculpted_Prims : The prim's new generation.
• Marketing : Resources for understanding and promoting Second Life and your content.
• Open Source Portal : Information about getting and using the Second Life source code.

About bugs reporting in JIRA :

• How to report bugs in the JIRA :
  • Bug Reporting 101, Debug Help & Issue tracker
  • If you have any problems with your inventory, check the Inventory Recovery Steps
• You can also check :
  • Bug Fixes
  • Lum's guidelines
• Go to JIRA

Linden Lab Support:

• Information about Linden Lab Support
• How to file an Abuse Report
• Go to Support

Trademark & Copyright:

• Guidelines about Trademarks and Copyright
• Guidelines for Using Linden Lab's Trademarks
• Information about DMCA

• Dazzle : Information about the latest SL viewer !
• Havok4 : All you want to know about the new physics engine !
• Mono : Mono is here...
• WindLight : The new atmospheric lighting and rendering system
• Open Grid Public Beta : The open grid public beta has been launched

• Video tutorial about wiki use.
• How to edit wiki pages ?.
• Wiki Help : All you want to know about this wiki.
• Terms of use of this wiki.
• Discussions about this wiki.
• Any doubts about wiki ? Read Wiki myths busted.

About Lindens

• The list of Linden Lab employees
• Linden Bears !!
• Do you want to meet Lindens ? Check their Office Hours!
• Visit the Linden Village !
• Go to Linden blog !

About Linden Lab

• Linden Lab Term of Services & The Big Six (CS)
• How to propose new features to Linden Lab ?
• Go to Linden Lab Web Site

This section contains advanced help for Residents about avatars, objects, navigation, communication, community etc.

Tutorials:

• Torley's video tutorials
  • Videos for beginners
  • Tips of the Week
  • Quicktips
• You can also check :
  • The KB Articles of the Week
  • Tips&Tricks section of the Linden blog
  • Various tutorials and the Creation Portal
  • the Basic Resource Toolbox
  • SL Glossary
    

Avatars (appareance, gesture, etc):

• Modify your appareance.
• More...

Objects (build, inventory, etc):

• Permissions Explained,
• Inventory Recovery Steps,
• More...

Multimedia (voice, audio/video stream, sound, etc):

• How to stream media
• How to record voice
• Torley's video Tutorial about voice
• Torley's video Tutorial about parcel media
• More...

Communication (chat, IM, etc.):

• Voice FAQ
• Conference
• More...

Community/Social (group, SLetiquette, events, etc):

• SLetiquette,
• Cool places,
• More...

Navigation (map, SLURL, movement, etc):

• Movement_Video_Tutorials,
• More...

Lands (land, sims & estate):

• Land Buying FAQ,
• Torley's video Tutorial about lands
• Joining/subdividing lands,
• More...

Viewers (preference, menu, etc):

• 10 Things You Want to Know in Your new 1.20 Viewer,
• Accessibility,
• Keyboard shortcut keys & Keyboard shortcuts by Kippie Friedkin (1.14 MB)
• More...

Hardware:

• System Requirements
• How to update your drivers
• How to identify your graphics card
• How to configure your firewall

Miscellaneous information (Combat, $L, etc):

• Limits,
• Combat,
• Teen Grid,
• More...