Talk:Help Portal

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Welcome to the Help Portal's suggestions page !

  • Portal's documentation (categories&templates) can be found here.
  • Previous discutions can be found here Archive 1 (Portal creation discution)

How to add suggestions

If you want to leave a comment / start a discussion about the Help Portal, please operate as follows:

  • Press the edit button on top of the page.
  • Scroll down and start a new topic using: == Name of the topic ==
  • Write your questions/suggestions and sign it with four tildes: ~~~~ (or the signature button Button sig.png). These will automatically be converted into your username and a timestamp.
  • Preview the page and save it if you're comfortable with it.
  • If you want to answer to a persons posting you can scroll behind the posting, hit enter to start a new line and begin it with a colon (:). It will be displayed as an intended line then.
  • If you want to answer to an answer, please write multiple colons in the beginning of the line.

New Contents

  • Several pages must be converted into categories (and pages) :
    • User:Lum_Pfohl/Troubleshooting
      • a lots of interesting information, I will ask Lum if she's ok.
        • asked Lum and she's happy to provide her content in order to support this project =) (Zai Lynch)


I think we can start preparing stuff for translations. Like moving the French and German translations of the FAQ and Glossary (since these are the ones we're able to understand). I'm just trying to fix Template:Help/de in a way that it becomes usable for the new Project:Languages criteria. Will ask Asuka again and then rewrite the article. See Project:I18n/native feature migration. We don't really need the native feature to do that yet. See Project talk:I18n/native feature migration#Bridging the gap until implementation. The feature is already implemented in Template:Multi-lang (I was just to blind to recognize). The Template:Help/de works as intended in the sandbox but refuses to work in here (since it's an older mediawiki version...). I'll need to spend more time on thinking how to fix it... So all articles should have names in the articles language to be usable for people. Same for categories. NAME/fr and NAME/de would just be used for redirects or in case of colliding names (like anywhere in the LSL Portal. So LSL stays as is.) I need some sleep now... ^_^
Greetz, Zai signature.png Lynch (talk|contribs) 23:02, 18 August 2008 (PDT)

Teen Section

I was wondering if Teen Second Life could have a section on the Help Portal with TSL links etc?. For example TSL Volunteers Portal, TSL FAQ and along with my TSL wiki page.

Daniel Voyager [5:24], 30th August 2008 (PDT)

It seems a good idea! ^^
This FAQ is already available in the misc section but maybe a dedicated section in "1st step" or "advanced help" would be better if you have more links ^^. Don't forget to add the Help template in your pages. Gally Young 05:09, 31 August 2008 (PDT)

Sub category

The portal has quickly grown ^^ I think sub cat are needed in order to simplify the navigation. I propose the following sub cats :

Gally Young 14:56, 3 September 2008 (PDT)

Heyas Gally! =)
Hmm... I can see that the categories grew and that further sorting might be(come) useful. But I'm not yet sure about how to manage that many. Should we provide them all in the Template:Help? The full spec would become really long and hard(er) to use. While having a sub-template for each of the main categories might not be an improvement either... What would be your suggestion? Having it as part of the help template, as extra-template or categorize by hand? Or maybe we can strip some down... I mean: How many articles about the "Space Navigator" do we expect? I'm not sure if it deserves an own category then. Same with "Groups" for example. I think another way to reduce the category cluttering could be, to start with merging related articles. This is useful as long as an article is still small. I'd rather want to have one long and detailed article describing a variety of aspects related to one subject than having 10 micro articles. So searching and merging related articles should be one of our goals too. I just added the Help:Open Wiki Tasks page to address this problem. (Btw: great sorting with the "Bug Fixes" SubCats "Linux", "Mac" and "Lag", implying that "Windows" = "Lag". I had a great laugh reading that and think you are right (^_^); )
Greetz, Zai signature.png Lynch (talk|contribs) 23:42, 5 September 2008 (PDT)
  1. Define a sub-category parameter
  2. Use {{#switch}} to swap out another row of links/another table below the main one.
SignpostMarv Martin 07:58, 7 September 2008 (PDT)
Ok I'm going to make a more detailed list of articles for each sub cats (The Help Portal contains +600 articles (o_O).
I think some sub categories are really needed (ex : Category:Help/Creation because we need a dedicated cat for tutorials (this cat could be also used for the Creation Portal))
After a quick analysis, for "group" I have found:
And for Spacenavigator :
Mmmmmm for spacenavigator we can merge all pages in SpaceNavigator and remove vidtut from Category:Help/Viewer, for groups, I have the feeling that a dedicated sub category with marv's tips would be usefull (because subjets are very differents and they will be easier to find with their own page)...
Gally Young 14:58, 8 September 2008 (PDT)
My 1st analyse is ended and is available here : Talk:Help Portal/New Organisation. I have been mainly concentrated to how merge pages I will add my comments about new categories later. I have to sleep now ^^ Gally Young 16:35, 13 September 2008 (PDT)
WOW o.O I can only imagine how long that took... It's quite impressing! I added it to Help:Open Wiki Tasks too, so others might stumble upon it as well (I hope). @Video Tutorials: Would we keep the 1 page per VidTut rule and just add the links of the VidTuts to the article and remove the help cat from the VidTut page to not clutter the category? Or would we add the videos to the article instead? For groups, this would be 7 videos by now. So I don't know how it effects weak computers to load all these information. I experienced that it's for example hard to load some MySpace pages because of lots of media (pictures and videos) added to the page. But on the other hand, PCs which are able to handle SL might also be able to handle a page with much content on it... Zai signature.png Lynch (talk|contribs) 04:03, 14 September 2008 (PDT)
Just tested some implementations and looks fine to me. As long as we don't use the bigger (standart sized) YouTube vids. Since that looks really ugly when more of them are posted on one page. Zai signature.png Lynch (talk|contribs) 04:38, 14 September 2008 (PDT)
Mmmmm it would be better to have videos include in pages (easier for the navigation in the wiki but maybe with smaller size + links to vidtut page). @vidtut : I suggest to keep theses pages but indeed without the help cats (some of them can't be classified and will remain with their help cats ^^). I will complete the page with suggested categories and viewer's items as soon as possible ^^ Gally Young 10:16, 14 September 2008 (PDT)

BlipTV vs. videoflash

I think we are going to have problems with vidtut. Vidtut are now hosted by and <videoflash type="blip"></videoflash> and <videoflash type="flv"></videoflash> are not running in this wiki, but maybe I'm doing something wrong... Who could help us on this point ? Gally Young 10:33, 11 August 2008 (PDT)

Hm... i looked in the documentation and doesn't seem to be supported by default. It might be possible to just add the line
<php>$url['blip'] = '' . $id;</php>
to the extension code. But it's just a guess out of consistency to the others, since I got no idea about PHP. It should then work with
<videoflash type="blip">1105701</videoflash>
(might need to add info about width and height to not destroy the watermelon TV). I think we'll try to do the following:
  1. Test this in Kuraiko's Sandbox
  2. File a Jira and attach the updated code as a fix
  3. Ask Torley and/or Rob to have a look at it.
Let's cross fingers :-)
Zai signature.png Lynch (talk|contribs) 11:47, 11 August 2008 (PDT)
SignpostMarv Martin has worked on this problem (read User_talk:Torley_Linden#RE: twitter).
Gally Young 23:45, 11 August 2008 (PDT)
See WEB-761
SignpostMarv Martin 03:46, 12 August 2008 (PDT)

Avatar is walking 2 inches above ground Please Help.

Hi there everyone I have a friend who's avatar is 2 inches about ground at all times how can he fix this?

History Notice

The edit history of this file couldn't be preserved. For the previous history, please look at the old backup. It is located at Project:Flagged Revs Backup/Help Portal. --Khepri Contractor 02:16, 21 July 2010 (UTC)