Difference between revisions of "LLO Article Survey for Community Platform Migration"

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Questions to discuss:
 
* We will probably need to add new labels.  See [[Knowledge_Base_Migration_to_Community_Platform#Candidates_for_new_labels|Candidates for new labels]]
'''Notes''':
* Should the [[#Technical|"Technical"]] articles stay on the wiki or move?
 
New landing page:  [[Linden Lab Official:Policies]]


==Notes ==
'''Organizational templates''':
Relevant templates:
* [[Template:LLO_Table]] - used in the tables below.   
* [[Template:LLO_Table]] - used in the tables below.   
* [[Template:LLOlink]] - convenience template to link to LLO article.
* [[Template:LLOlink]] - convenience template to link to LLO article.
'''Landing page''': [[Linden Lab Offical:Policy, Service, and Pricing Information]].


See also [[LLO Articles Moved to Community Platform]].
See also [[LLO Articles Moved to Community Platform]].
<br clear=all/>
== Open Questions ==


{{KBcaution|
'''Templates for LLO articles'''
TODO: Review all these articles, contact stakeholders and designate as one of:
'''For archives''':
* [[#Move_from_LLO_to_KB2|Move to KB2]]  
* [[Template:Archive]]
* [[#Keep_in_LLO|Keep in wiki]] (either in LLO or main namespace)
* [[Template:Time Sensitive]]
* [[#Candidates_for_Deletion|Candidate for deletion]]
}}


{| class=lltable border=1
'''Questions''':
|--
* We will probably need to add new labels.  See [[Knowledge_Base_Migration_to_Community_Platform#Candidates_for_new_labels|Candidates for new labels]]
!Article!!Comments!!Stakeholder
* Should the [[#Technical|"Technical"]] articles stay on the wiki or move?
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|


===Billing===
== Need to address ==


{{LLO_Table|Changes to billing and trading limits (formerly LindeX tiers)|Changes?  This seems stale.|Alec, JP, Gez}}
Content in these articles needs to be either moved into existing Lithium articles, or into other wiki articles, or perhaps just deleted (if its no longer valid).
{{LLO_Table|Why did my billing agreement with PayPal fail?|Sensitive but not policy|Alec, JP, Gez}}
{{LLO_Table|I seem to be having trouble paying. What's going to happen to my account? Will I lose everything?|Might be interpreted as policy|Alec, JP, Gez}}


{| class=lltable border=1
|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
!Article!!Comments!!Stakeholder
 
===Communication===
'''
{{LLO_Table|Guidelines for Blog Comments|Where is this linked from?|Amanda}}
{{LLO_Table|Someone in Second Life is distributing chat logs within Second Life or on the Second Life forums.|It reinforces policy but it's not a policy question. Should probably be incorporated into another doc.|Amanda?}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


===Content Creation===
=== Account ===


{{LLO_Table|Frequently Asked Questions on the IP Complaint Process|Not sure where this stands|Laurap}}
{{LLO_Table|What if I don't know my security question|Rowan sez to ask Patch or Patsy to confirm.}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
 
===Land===
 
{{LLO_Table|Homestead FAQ|Borderline policy article.  Might not want to split it from the rest of the land articles|Adam, Delby}}
{{LLO_Table|Information about Openspaces (Void Regions)|Partially stale|Adam, Delby}}
{{LLO_Table|Setup Fees for Land Inworld After April 24, 2008|Ancient and covered elsewhere in better detail|Adam, Delby}}
{{LLO_Table|Themed Private Regions|Announcement-related?|Adam, Delby}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
===Maturity===
 
{{LLO_Table|Adult-oriented content controls FAQ|Has this article's usefulness expired?|Blondin}}
{{LLO_Table|Details for landowners on migrating to Zindra|Stale?|Blondin}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
 
===Inter-Resident transactions and agreements===
 
{{LLO_Table|I have an agreement with one or more Residents regarding real estate, group management, performance of services, division of revenue, etc., but they aren't keeping to the agreement.|Contains policy but is not a policy doc.}}
{{LLO_Table|I paid Linden Dollars for an item, but didn't receive it.|Contains policy but is not a policy doc.}}
{{LLO_Table|I paid for something, but didn't receive it as promised. Or: I provided something, but wasn't paid for it as promised.|Contains policy but is not a policy doc.}}
{{LLO_Table|I placed a bet with another Resident's gambling script, but it didn't pay out, or didn't pay out correctly, or the odds aren't right, or it doesn't follow the rules for the particular game.|Contains policy but is not a policy doc.}}
{{LLO_Table|I rented a land parcel from another Resident (either on the Mainland or in a private region) and it's being taken back from me, even though I've paid the agreed-upon fees or rent.|Contains policy but is not a policy doc.}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
===Other - Questions ===
 
{{LLO_Table|About ad farms and network advertisers|Is this policy or helpful tips?|Torley}}
{{LLO_Table|How do I request a memorial event in Linden Memorial Park?|Borderline|Courtney}}
{{LLO_Table|How do I request a memorial placement in Linden Memorial Park?|Borderline|Courtney}}
{{LLO_Table|Someone claiming to be a Linden is threatening to ban my account and take my land!|Shouldn't be protected, but needs some editing first|Courtney}}


|}
|}


== Move from LLO to Community Platform ==
== Keep in Wiki in LLO namespace==
 
The following articles are candidates to move from LLO namespace to KB2 on the new community platform.  They aren't in the initial batch of articles, but would be moved later if that's the final decision.


{| class=lltable border=1
{| class=lltable border=1
|--
|--
!Article!!Comments!!Stakeholder
!Article!!Comments!!Stakeholder
|--
|colspan=3 align=center bgcolor=#DDDDDD|
=== Abuse and Griefing ===
This includes articles on scams, privacy, etc.
{{LLO_Table|Another Resident interfered with the operation of some vending or game scripts and took my Linden Dollars.}}
{{LLO_Table|Can I retract a previously-filed abuse report?}}
{{LLO_Table|Email Scam (Phishing) FAQ}}
{{LLO_Table|How To Handle Online Harassment}}
{{LLO_Table|How do I stop notecard spam?}}
{{LLO_Table|How long does a response to an Abuse Report take?}}
{{LLO_Table|I've filed an abuse report, I haven't heard a thing, and the offender isn't banned -- why?}}
{{LLO_Table|I keep getting shot and thrown far away. How can I stop this?}}
{{LLO_Table|Online Safety Guidelines}}
{{LLO_Table|Scams}}
{{LLO_Table|Shopping Safety Guidelines}}
{{LLO_Table|Someone else has my password;  I may have been the victim of fraud.}}
{{LLO_Table|Stop being pushed -- sit down!}}
{{LLO_Table|Voice Chat Privacy}}
{{LLO_Table|Someone in Second Life is abusing me verbally through Voice.}}
{{LLO_Table|Teen Safety Guidelines}}
{{LLO_Table|If I do not allow a friend to see my online status in Second Life, will they still be able to see it on the website?|Should be combined with something else.}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|
=== Account ===
=== Account ===
Includes auth. issues.
{{LLO_Table|Account Security}}
{{LLO_Table|Alt Account FAQ|Contains a little policy info, but probably shouldn't be protected}}
{{LLO_Table|Can I find out if someone I referred upgraded to a Premium account?}}
{{LLO_Table|Can I have a custom last name for my Second Life account?}}
{{LLO_Table|Can I change my avatar's name?}}
{{LLO_Table|Changing your email address}}
{{LLO_Table|How do I upgrade my account type from Basic to Premium?}}
{{LLO_Table|How long does it take to get the L$1000 bonus after I sign up for a Premium account?}}
{{LLO_Table|How to Cancel an Account}}
{{LLO_Table|I just canceled my account and I'm still being charged!}}
{{LLO_Table|Password Protection}}
{{LLO_Table|Safeguarding your account and protecting your password}}
{{LLO_Table|The password retrieval email hasn't arrived. What do I do?}}
{{LLO_Table|Viewer access FAQ}}
{{LLO_Table|What if I don't know my security question}}
{{LLO_Table|What are the different levels of account membership?}}
{{LLO_Table|When I log into Second Life, it gets to "Waiting for Region Handshake" and stops.|Troubleshooting}}
{{LLO_Table|When I log into Second Life, it says my user name and/or password is incorrect.|Troubleshooting}}
{{LLO_Table|Why does Second Life say "You cannot log into Second Life from this location"?|Troubleshooting}}
{{LLO_Table|Why does Second Life say "Your account is not accessible until (date/time)"|Troubleshooting}}\
|--
|colspan=3 align=center bgcolor=#DDDDDD|


=== Billing  ===
{{LLO_Table|Safeguarding your account and protecting your password|Merge with {{LLOlink|Account Security}}.|}}
{{LLO_Table|How long does it take to process credits?}}
{{LLO_Table|I'm having some trouble using American Express to pay for things with Linden Lab.}}
{{LLO_Table|I bought Linden Dollars (L$) but my balance hasn't updated!}}
{{LLO_Table|I bought Linden Dollars (L$) from the LindeX and was charged more/less than I thought I would be. Why}}
{{LLO_Table|I can't buy anything on the LindeX because of billing and trading limits; what do I do?}}
{{LLO_Table|I can't tell how much L$ I have; it just says "Loading."}}
{{LLO_Table|I can't update my payment information.}}
{{LLO_Table|I paid US$ for something, but the system doesn't seem to know it yet.}}
{{LLO_Table|Is it possible to view transactions older than 30 days?}}
{{LLO_Table|Local Payments FAQ| Only applies to '''new''' customers outside US currently|Gez, Alec, JP}}
{{LLO_Table|Local Payments Help| Only applies to '''new''' customers outside US currently|Gez, Alec, JP}}
{{LLO_Table|What's the reason for the message "Not Authorized" when I try to enter my billing information?}}
{{LLO_Table|Why can't I update my credit card billing?|Troubleshooting}}
{{LLO_Table|Why was I billed an additional transaction fee?}}
{{LLO_Table|Why was I charged $1.00 on my credit card?}}
{{LLO_Table|My Paypal is ok, but it's still failing. Could it be your Monthly Maximum limit?}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Getting Started ===
=== Linden Lab ===


{{LLO_Table|Getting started FAQ}}
{{LLO_Table|Linden Lab economic metric definitions|Are we keeping this around?|Amanda, JP}}
{{LLO_Table|I got stuck in a box or a cage or something. How do I get out?}}
{{LLO_Table|What's a workaround?}}
{{LLO_Table|How can I find out who referred me to Second Life?}}
{{LLO_Table|How can I make sure I stay out of trouble?}}
{{LLO_Table|What does "SLT" stand for?|Should be put into another article: FAQ or whatever.}}
{{LLO_Table|My password has too many stars in it!|Is this even KB-worthy? }}
{{LLO_Table|Linden Communication Venues Guide|Terrible name - good overview of information resources (needs some updating).}}


|--
|}
|colspan=3 align=center bgcolor=#DDDDDD|
 
===Groups ===
{{LLO_Table|Why was my group disbanded?}}
{{LLO_Table|I started a group that was disbanded, so I tried to start another one with the same name, and I can't.}}


|--
== Linked from existing portals ==
|colspan=3 align=center bgcolor=#DDDDDD|


=== Land ===
These articles are linked into one or more existing portals.  No further organization needed.
{{LLO_Table|Abandoned Land FAQ}}
{{LLO_Table|Estate and Private Region Billing FAQ}}
{{LLO_Table|How do I downgrade to a Basic account?}}
{{LLO_Table|Is it possible to have bigger regions?}}
{{LLO_Table|Openspaces FAQ}}
{{LLO_Table|What's the difference between Estates and Private Regions?}}
{{LLO_Table|What are the parcel ban and access heights?}}
{{LLO_Table|What are the rules for the script checkboxes in the About Land window?}}
{{LLO_Table|What happens to land I own on the mainland if I downgrade from a Premium account to Basic?}}


|--
'''SEO pages'''
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=== Maturity ===
These exist so wiki search results link to policy docs on secondlife.com:
{{LLO_Table|How to report an underage Resident in Second Life}}
*{{LLOlink|Community Standards}}
{{LLO_Table|Underage Reporting in Second Life|Combine with the above?}}
*{{LLOlink|Terms of Service}}


|--
|colspan=3 align=center bgcolor=#DDDDDD|
=== Links to policies on secondlife.com ===
Presumably, these are provided for search.  Does the new federated search include these pages, thus making these unneccessary?


{{LLO_Table|Community Standards|Links to the real CS}}
=== SL Develop Portal ===
{{LLO_Table|Death and other worries outside Second Life|Links to actual policies}}
{{LLO_Table|Marketplace listing guidelines|Links to the real policies}}
{{LLO_Table|Terms of Service|Links to the real ToS}}
{{LLO_Table|Trademark Guidelines|Links to the real policies}}
{{LLO_Table|Scripted Agent Status|Should probably be incorporated into bot policy doc.}}


{| class=lltable border=1
|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
!Article!!Comments!!Stakeholder


=== Technical ===
{{LLO_Table|Solution Provider Program}}
'''Might want to keep these in the wiki'''.


{{LLO_Table|False cache virus alerts}}
|}
{{LLO_Table|I'm having problems with more than one computer on one connection}}
{{LLO_Table|System Requirements}}
{{LLO_Table|Is there a technical reason we can't link trees?}}
{{LLO_Table|Windows 7}}
{{LLO_Table|Configuring your firewall to allow access to Second Life}}


|--
=== Community Resources Portal ===
|colspan=3 align=center bgcolor=#DDDDDD|


=== Community Platform ===
{| class=lltable border=1
'''Forums, Blogs, KB, etc'''.
{{LLO_Table|Knowledge Base Feedback|Needs to be rewritten for the new platform|Doc team}}
{{LLO_Table|Second Life Forum General Guidelines|Links to the real policies|Lexie, Amanda}}
{{LLO_Table|What is Second Life Answers?||Lexie}}
{{LLO_Table|Why are comments closed on some blog posts?||Lexie, Amanda}}
{{LLO_Table|Submitting a Knowledge Base suggestion|Still relevant?|Doc team}}


|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Support and Support Process ===
====  Community Resources ====
{{LLO_Table|I need to report a region being offline.}}
{{LLO_Table|Information about the Enterprise Level Support Program (ELSP)|Is this obsolete?}}
{{LLO_Table|Tickets for Basic and Guest Accounts}}
{{LLO_Table|Tickets for Technical Issues}}
{{LLO_Table|What's Concierge service and how do I get it?}}
{{LLO_Table|What is Extended Support?|Still accurate?}}


{{LLO_Table|Community Partnership Program|Confirmed: Keep|Courtney}}
{{LLO_Table|Community Partnership Program/FAQ|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Memorial Park|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Endowment for the Arts Committee|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Endowment for the Arts|New page|Courtney}}
|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Linden Lab ===
==== Current Events ====
{{LLO_Table|How to apply for the Linden Department of Public Works}}


{{LLO_Table|Linden Endowment for the Arts Committee}}
{{LLO_Table|Month of Machinima|Event|Courtney}}
{{LLO_Table|Linden Grant}}
{{LLO_Table|Linden_Dream_Home_Sweepstakes|Event|Courtney}}
{{LLO_Table|Linden Lab economic metric definitions}}
{{LLO_Table|SL8B|Event|Courtney}}
{{LLO_Table|Where can I find economic statistics on Second Life?}}
{{LLO_Table|Where can I find information about using Linden Lab's trademarks and logos?}}
{{LLO_Table|Who are Lindens?}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Search and Events ===
==== Communication ====
{{LLO_Table|Events|Needs to be updated; transition is over.|Sea}}
 
{{LLO_Table|Search FAQ||Sea}}
{{LLO_Table|Twitter||Amanda}}
{{LLO_Table|Search Guidelines|Includes nominal search policies|Sea}}
{{LLO_Table|User Groups||Amanda}}
{{LLO_Table|What is traffic (formerly known as dwell)?}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Other ===
==== RL questions ====
{{LLO_Table|Resources for questions or problems outside Second Life}}


{{LLO_Table|Someone with the last name "Tester" left some unwanted objects on my land. Who is this Resident and what's going on?}}
{{LLO_Table|Buying and selling real-life items in Second Life}}
{{LLO_Table|Support Groups in Second Life}}
{{LLO_Table|Death and other worries outside Second Life|Links to actual policies|Lisa}}
{{LLO_Table|Problems outside Second Life|Confirmed: Keep|Courtney}}


|}
|}


== Keep in Wiki==
=== Offical Policies Portal ===


This section may include articles that should not be in the LLO namespace.
These pages are linked from [[Linden Lab Official:Policies]]:


{| class=lltable border=1
{| class=lltable border=1
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=== Abuse and Griefing ===
{{LLO_Table|Someone in Second Life is doing something that makes the whole region run much more slowly than it should.}}
{{LLO_Table|Someone in Second Life is providing information about another Resident's "real world" life.}}
{{LLO_Table|Someone in Second Life is taking pictures, screenshots, or video of Residents without their permission, or in private areas.}}
{{LLO_Table|What should I do about abuse that moves outside of Second Life?}}


|--
==== Policies ====
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=== Account ===
{{LLO_Table|Sharing or transferring Second Life accounts}}
{{LLO_Table|Sharing Second Life Accounts}}
{{LLO_Table|Why is my account on hold?|Contains official instructions for appeals}}
{{LLO_Table|Why is my account on hold?|Contains official instructions for appeals}}
{{LLO_Table|What happens to my inventory and Linden dollars if I am permanently banned from Second Life?}}
{{LLO_Table|Permanent account bans}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|
=== Billing ===
====Billing====
 
{{LLO_Table|Billing FAQ|Needs to be reviewed.  Consolidates a bunch of old small LLO articles.|Alec, JP, Sue?}}
{{LLO_Table|Delinquency Policy|Clarifications of ToS}}
{{LLO_Table|Delinquency Policy|Clarifications of ToS}}
{{LLO_Table|Usage Fees & U.S. Dollar Charges}}
{{LLO_Table|Usage Fees & U.S. Dollar Charges}}
{{LLO_Table|Value Added Tax (VAT) Frequently Asked Questions}}
{{LLO_Table|Value Added Tax (VAT) Frequently Asked Questions}}
{{LLO_Table|Tickets for Billing and L$ Issues}}
{{LLO_Table|Tickets for Billing and L$ Issues}}
{{LLO_Table|Local Payments FAQ| (Int Bill) Only applies to '''new''' customers outside US currently.  Includes translations into 6 langs.|Gez, Alec, JP}}
{{LLO_Table|Local Payments Help| (Int Bill) Only applies to '''new''' customers outside US currently.  Includes translations into 6 langs.|Gez, Alec, JP}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Communication ===
==== Land ====


{{LLO_Table|Twitter||Amanda}}
{{LLO_Table|Linden Home/Covenant}}
{{LLO_Table|User Groups||Amanda}}
{{LLO_Table|Mainland policies}}
{{LLO_Table|Community Participation Guidelines|Blogs, Forums policy|Amanda}}
{{LLO_Table|The Special Island Order Form}}
{{LLO_Table|Estate and Private Region Billing FAQ|Keep in LLO|Guy}}
{{LLO_Table|Purchasing Abandoned Mainland Parcels - FAQs|New in April '11|Guy}}
{{LLO_Table|About ad farms and network advertisers||Torley}}


|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Content Creation ===
==== Viewer and open source ====
{{LLO_Table|Intellectual Property||Laurap}}
{{LLO_Table|Alternate Viewers||Oz and Dessie}}
{{LLO_Table|Third Party Policy and Viewer Directory FAQ||Oz}}
{{LLO_Table|Second Life Viewer Licensing Program| Does this need to be protected?  |Oz}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|
=== Land ===
 
{{LLO_Table|Land cutting}}
==== ToS and Open Source Terms ====
{{LLO_Table|Linden Home/Covenant}}
 
{{LLO_Table|Mainland policies}}
{{LLO_Table|Terms of Service Arbitration FAQ||Lisa}}
{{LLO_Table|The Special Island Order Form}}
{{LLO_Table|Terms of Service FAQ||Lisa}}
{{LLO_Table|API Terms of Use||Oz}}
{{LLO_Table|Contribution Agreement|For open source Viewer|Oz}}
{{LLO_Table|GNU Lesser General Public License, version 2.1||Oz}}
{{LLO_Table|Terms and Conditions for Second Life Community Translation Program|Recently moved from main namespace|Noelle}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Maturity ===
==== Online security and safety ====
{{LLO_Table|Maturity ratings: an overview|Contains official definitions of each rating; could be split up}}
{{LLO_Table|Online Safety Guidelines|Created for TSL transition|Terrence}}
 
{{LLO_Table|Password Protection|Created for TSL transition|Terrence}}
{{LLO_Table|Account Security|Created for TSL transition. Merge with {{LLOlink|Safeguarding your account and protecting your password}}|Terrence}}
{{LLO_Table|Shopping Safety Guidelines|Created for TSL transition|Terrence}}
{{LLO_Table|Teen Safety Guidelines|Created for TSL transition|Terrence}}
{{LLO_Table|How To Handle Online Harassment|Created for TSL transition|Terrence}}
{{LLO_Table|Email Scam (Phishing) FAQ}}
{{LLO_Table|Scams}}
{{LLO_Table|Technical overview of Second Life security|}}
|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|
=== For Developers ===


{{LLO_Table|Registration API Request Form|This replaces the form on develop.secondlife.com}}
====  Official Policy ====
{{LLO_Table|What is the Risk API?|Should probably stay on wiki - that's where the Risk API docs are. Move to main ns?}}
 
{{LLO_Table|Solution Provider Program|Seems official enough to warrant protection, but should it be on the wiki?|Betsy?}}
{{LLO_Table|Bot policy}}
{{LLO_Table|Snapshot and machinima policy}}
{{LLO_Table|Intellectual Property|Reviewed with Laura|Lisa}}
{{LLO_Table|Using Linden Lab's trademarks and logos}}
{{LLO_Table|Frequently Asked Questions on the IP Complaint Process|Reviewed with Laura. Keep. |Lisa}}
{{LLO_Table|Clarification of policy disallowing ageplay}}
{{LLO_Table|Suggesting a policy change|Not sure this actually tells you how to suggest a change; combine with other content.}}
{{LLO_Table|Alt Account FAQ|Contains a little policy info, but probably shouldn't be protected}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|
=== Viewer and open source ===
{{LLO_Table|Alternate Viewers||Oz and Dessie}}
{{LLO_Table|Beta Known Issues and Information|Candidate for main namespace|Dessie, Bambers}}
{{LLO_Table|Third Party Policy and Viewer Directory FAQ||Oz}}
{{LLO_Table|Second Life Viewer Licensing Program| Does this need to be protected?  |Oz}}


|--
==== Conduct & privacy ====
|colspan=3 align=center bgcolor=#DDDDDD|


=== ToS and Open Source Terms ===
{{LLO_Table|Welcome Area Guidelines||}}
{{LLO_Table|I want to sell real-life items through Second Life.|Clarification of ToS}}
{{LLO_Table|Blake Sea Code of Conduct|Confirmed: Keep|Courtney}}
{{LLO_Table|Terms of Service Arbitration FAQ||Laurap}}
{{LLO_Table|Community Participation Guidelines|Blogs, Forums policy|Amanda}}
{{LLO_Table|Terms of Service FAQ||Laurap}}
{{LLO_Table|Violating other Residents' privacy rights}}
{{LLO_Table|API Terms of Use||Oz}}
{{LLO_Table|Voice Chat Privacy}}
{{LLO_Table|Contribution Agreement|For open source Viewer|Oz}}
{{LLO_Table|Who are Lindens?|Not sure where to put this.}}
{{LLO_Table|GNU General Public License, version 2.0||Oz}}
{{LLO_Table|GNU Lesser General Public License, version 2.1||Oz}}
{{LLO_Table|FLOSS exception||Oz}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|


=== Official Policy ===
==== Financial-related policies ====
 
{{LLO_Table|Inworld policy on bots}}
{{LLO_Table|Policy on Resident-Run L$ Financial Services and Securities|Does this conflict with the policy regarding inworld banks?}}
{{LLO_Table|Policy on Resident-Run L$ Financial Services and Securities|Does this conflict with the policy regarding inworld banks?}}
{{LLO_Table|New Policy Regarding Inworld Banks|New in 2008.}}
{{LLO_Table|Policy Regarding Inworld Banks|Revised to reflect that this is a current policy.}}
{{LLO_Table|Can I be punished for revealing information about another resident without permission?}}
{{LLO_Table|Can I transfer my account to another person?|Clarification of policy}}
{{LLO_Table|Clarification of policy disallowing ageplay}}
{{LLO_Table|Blake Sea Code of Conduct|Still valid?}}
{{LLO_Table|Snapshot and machinima policy}}
{{LLO_Table|FAQs on Policy Regarding Inworld "Banking"|Clarification of policy|Alec, JP}}
{{LLO_Table|Suggesting a policy change|Not sure this actually tells you how to suggest a change; combine with other content.}}


|--
|--
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|colspan=3 align=center bgcolor=#DDDDDD|
====  Wagering and Gaming Policy ====
====  Wagering and Gaming Policy ====
{{LLO_Table|Policy Regarding Wagering in Second Life}}
{{LLO_Table|Policy Regarding Wagering in Second Life}}
Line 402: Line 236:
{{LLO_Table|Skill Game Compliance|This is a new article the explains the new policy re: skill games vs. "games of chance"|JP}}
{{LLO_Table|Skill Game Compliance|This is a new article the explains the new policy re: skill games vs. "games of chance"|JP}}


|--
|}
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=== Misc questions ===
== API docs ==


{{LLO_Table|Is it OK to ask other Residents to take surveys?}}
Moved to LLO namespace on 4 May 2011.
{{LLO_Table|Is it OK to log chat with a scripted object?}}
{{LLO_Table|How do I bequeath my Second Life account and assets to another Resident if I die in real life?}}
 
{{LLO_Table|Who gets my Second Life stuff if I die in real life?|We should really think about a new title for this}}


{| class=lltable border=1
|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
!Article!!Comments!!Stakeholder
===  Other ===


{{LLO_Table|An Overview of Second Life Security|Judgment call.  Not truly policy, but sensitive info.}}
{{LLO_Table|Registration API}}
{{LLO_Table|Community Partnership Program}}
{{LLO_Table|Registration API Request Form|Reg API Request Form}}
{{LLO_Table|Community Partnership Program/FAQ|Clarification of attached protected article}}
{{LLO_Table|Reg API Examples|Examples}}
{{LLO_Table|Welcome Area Guidelines}}
{{LLO_Table|Registration API Reference|API Reference}}
{{LLO_Table|Registration API Error Codes|Error Codes}}
{{LLO_Table|Custom Name Program}}
{{LLO_Table|Map API}}
{{LLO_Table|Map API Introduction|Introduction}}
{{LLO_Table|Map API Basic Examples|Basic Examples}}
{{LLO_Table|Map API Advanced Examples|Advanced Examples}}
{{LLO_Table|Map API Reference|API Reference}}
{{LLO_Table|Exchange Risk API}}
{{LLO_Table|Media Rendering Plugin System|Media Plugin API}}
{{LLO_Table|Live Data Feeds}}
{{LLO_Table|Media Rendering Plugin System FAQ|Frequently Asked Questions}}
{{LLO_Table|Media Rendering Plugin System Technical Overview|Technical Overview}}
{{LLO_Table|Plugin Test App: LLMediaPluginTest|Using the Plugin Test App}}
{{LLO_Table|Getting Started Developing Media Rendering Plugins|Getting Started}}
{{LLO_Table|Hello World plugin: basic plugin code|Hello World Plugin Code}}
{{LLO_Table|Media Rendering Plugin Operation and Data Flow|Plugin Operation and Data Flow}}
{{LLO_Table|Media Plugin System Messages | Messages}}
{{LLO_Table|Media Plugin System Internal Messages|Internal Messages}}




|}
|}


== Candidates for Deletion and Archiving ==
== Archived ==


Some obsolete articles may need to be archived for various reasons (legal, primarily). 
Use [[Template:Archive]] to designated archived articles.  We ''may'' be able to delete these at some point in the future, but keep for now.
Add [[Template:Archive]] to these pages if they can't simply be deleted.


{| class=lltable border=1
{| class=lltable border=1
Line 436: Line 282:
|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|
=== Archives ===
 
=== Xstreet ===
 
{{LLO_Table|Xstreet Wishlists|Brooke asked to keep 4-15-11|Brooke}}
{{LLO_Table|Viewing and analyzing sales|Brooke asked to keep 4-15-11|Brooke}}
{{LLO_Table|Marketplace fees|SEO- Links to the Marketplace pricing. Linked from Marketplace articles.|Brooke}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
'''TOS Archives'''
These are also linked in [[Template:TOS Nav]].


{{LLO_Table|Terms of Service Archive|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive|Confirmed - keep|Laurap}}
Line 442: Line 298:
{{LLO_Table|Terms of Service Archive/Through 29 April 2010|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 29 April 2010|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 5 October 2010|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 5 October 2010|Confirmed - keep|Laurap}}


|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Obsolete ===
===Other ===
 
{{LLO_Table|About the SLim Client}}
{{LLO_Table|Frequently Asked Questions about the Pilot Program for Testing Early Improvements to the IP Complaint Process|What IS this?  Might be stale.|Laurap}}
{{LLO_Table|Second Life Last Names FAQ|Obsolete with Display Names and usernames}}
{{LLO_Table|Second Life Mentor Group Closing FAQ|Obsolete - from Dec 2009}}
{{LLO_Table|Using PayPal with Xstreet|Obsolete with Marketplace?}}
{{LLO_Table|What are inworld office hours, and how can I attend them?}}
{{LLO_Table|Xstreet Currency Exchange|Obsolete?}}
{{LLO_Table|Xstreet SL login change FAQ|Obsolete?}}
{{LLO_Table|Xstreet Wishlists|Obsolete?}}
{{LLO_Table|Xstreet account merge FAQ|Obsolete?}}
{{LLO_Table|Viewing and analyzing sales|For XStreet}}
{{LLO_Table|Xstreet fees|Links to the Marketplace (not Xstreet) pricing.  Linked from  Marketplace articles.}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|


===Old events and other outdated content===
{{LLO_Table|Bunny Jam 2011|Event is over|Courtney}}
These are candidates for archiving or deleting.
{{LLO_Table|How to apply for the Linden Department of Public Works|Not currently accepting applications|Michaelb}}
{{LLO_Table|Linden Grant|Reviewed - archive|Courtney}}
{{LLO_Table|Frequently Asked Questions about the Second Life Winterfest Promotion|Reviewed - archive|Courtney}}
{{LLO_Table|Frequently asked questions about the Best of Fall Fashion Show in Second Life|Reviewed - archive|Courtney}}
{{LLO_Table|Second Life BunnyJam Contests Fine Print|Reviewed - archive|Courtney}}
{{LLO_Table|Support Groups in Second Life|Reviewed - archive|Courtney}}
{{LLO_Table|Adult-oriented content controls FAQ|Archived per Blondin|Blondin}}
{{LLO_Table|GNU General Public License, version 2.0|No longer used|Oz}}
{{LLO_Table|FLOSS exception|No longer used|Oz}}


{{LLO_Table|Details for the 2009 Homestead reactivation process|Stale? 2009 process}}
{{LLO_Table|Frequently Asked Questions about the Second Life Winterfest Promotion|Stale?}}
{{LLO_Table|Frequently asked questions about the Best of Fall Fashion Show in Second Life|Almost certainly stale.}}
{{LLO_Table|Holiday 2009 Land Auction FAQ|2009. Stale.}}
{{LLO_Table|Homestead pricing update FAQ|Pricing update FAQ for something long past.  Stale.}}
{{LLO_Table|Custom Name Program (beta) General Information|Stale w/ introduction of display names}}
{{LLO_Table|Teen Second Life Transition FAQ|TSL transition is over.}}
{{LLO_Table|Frequently Asked Questions on Our Content Management Roadmap|What IS this?  Might be stale.}}
{{LLO_Table|Second Life BunnyJam Contests Fine Print|How outdated is this?}}
{{LLO_Table|Why isn't the last name I want listed?|Obsolete}}
|}
|}


[[Category:KB Migration to Community Platform]]
[[Category:KB Migration to Community Platform]]

Latest revision as of 13:26, 7 June 2011

Notes:

New landing page: Linden Lab Official:Policies

Organizational templates:

See also LLO Articles Moved to Community Platform.

Templates for LLO articles For archives:

Questions:

Need to address

Content in these articles needs to be either moved into existing Lithium articles, or into other wiki articles, or perhaps just deleted (if its no longer valid).

Article Comments Stakeholder

Account

What if I don't know my security question Rowan sez to ask Patch or Patsy to confirm. None identified

Keep in Wiki in LLO namespace

Article Comments Stakeholder

Account

Safeguarding your account and protecting your password Merge with Account Security.

Linden Lab

Linden Lab economic metric definitions Are we keeping this around? Amanda, JP

Linked from existing portals

These articles are linked into one or more existing portals. No further organization needed.

SEO pages

These exist so wiki search results link to policy docs on secondlife.com:


SL Develop Portal

Article Comments Stakeholder
Solution Provider Program None identified

Community Resources Portal

Community Resources

Community Partnership Program Confirmed: Keep Courtney
Community Partnership Program/FAQ Confirmed: Keep Courtney
Linden Memorial Park Confirmed: Keep Courtney
Linden Endowment for the Arts Committee Confirmed: Keep Courtney
Linden Endowment for the Arts New page Courtney

Current Events

Month of Machinima Event Courtney
Linden_Dream_Home_Sweepstakes Event Courtney
SL8B Event Courtney

Communication

Twitter Amanda
User Groups Amanda

RL questions

Buying and selling real-life items in Second Life None identified
Death and other worries outside Second Life Links to actual policies Lisa
Problems outside Second Life Confirmed: Keep Courtney

Offical Policies Portal

These pages are linked from Linden Lab Official:Policies:

Article Comments Stakeholder

Policies

Sharing or transferring Second Life accounts None identified
Why is my account on hold? Contains official instructions for appeals None identified
Permanent account bans None identified

Billing

Billing FAQ Needs to be reviewed. Consolidates a bunch of old small LLO articles. Alec, JP, Sue?
Delinquency Policy Clarifications of ToS None identified
Usage Fees & U.S. Dollar Charges None identified
Value Added Tax (VAT) Frequently Asked Questions None identified
Tickets for Billing and L$ Issues None identified
Local Payments FAQ (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP
Local Payments Help (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP

Land

Linden Home/Covenant None identified
Mainland policies None identified
The Special Island Order Form None identified
Estate and Private Region Billing FAQ Keep in LLO Guy
Purchasing Abandoned Mainland Parcels - FAQs New in April '11 Guy
About ad farms and network advertisers Torley

Viewer and open source

Alternate Viewers Oz and Dessie
Third Party Policy and Viewer Directory FAQ Oz
Second Life Viewer Licensing Program Does this need to be protected? Oz

ToS and Open Source Terms

Terms of Service Arbitration FAQ Lisa
Terms of Service FAQ Lisa
API Terms of Use Oz
Contribution Agreement For open source Viewer Oz
GNU Lesser General Public License, version 2.1 Oz
Terms and Conditions for Second Life Community Translation Program Recently moved from main namespace Noelle

Online security and safety

Online Safety Guidelines Created for TSL transition Terrence
Password Protection Created for TSL transition Terrence
Account Security Created for TSL transition. Merge with Safeguarding your account and protecting your password Terrence
Shopping Safety Guidelines Created for TSL transition Terrence
Teen Safety Guidelines Created for TSL transition Terrence
How To Handle Online Harassment Created for TSL transition Terrence
Email Scam (Phishing) FAQ None identified
Scams None identified
Technical overview of Second Life security None identified

Official Policy

Bot policy None identified
Snapshot and machinima policy None identified
Intellectual Property Reviewed with Laura Lisa
Using Linden Lab's trademarks and logos None identified
Frequently Asked Questions on the IP Complaint Process Reviewed with Laura. Keep. Lisa
Clarification of policy disallowing ageplay None identified
Suggesting a policy change Not sure this actually tells you how to suggest a change; combine with other content. None identified
Alt Account FAQ Contains a little policy info, but probably shouldn't be protected None identified

Conduct & privacy

Welcome Area Guidelines
Blake Sea Code of Conduct Confirmed: Keep Courtney
Community Participation Guidelines Blogs, Forums policy Amanda
Violating other Residents' privacy rights None identified
Voice Chat Privacy None identified
Who are Lindens? Not sure where to put this. None identified

Financial-related policies

Policy on Resident-Run L$ Financial Services and Securities Does this conflict with the policy regarding inworld banks? None identified
Policy Regarding Inworld Banks Revised to reflect that this is a current policy. None identified

Wagering and Gaming Policy

Policy Regarding Wagering in Second Life None identified
Wagering Games FAQ None identified
Skill Game Compliance This is a new article the explains the new policy re: skill games vs. "games of chance" JP

API docs

Moved to LLO namespace on 4 May 2011.

Article Comments Stakeholder
Registration API None identified
Registration API Request Form Reg API Request Form None identified
Reg API Examples Examples None identified
Registration API Reference API Reference None identified
Registration API Error Codes Error Codes None identified
Custom Name Program None identified
Map API None identified
Map API Introduction Introduction None identified
Map API Basic Examples Basic Examples None identified
Map API Advanced Examples Advanced Examples None identified
Map API Reference API Reference None identified
Exchange Risk API None identified
Media Rendering Plugin System Media Plugin API None identified
Live Data Feeds None identified
Media Rendering Plugin System FAQ Frequently Asked Questions None identified
Media Rendering Plugin System Technical Overview Technical Overview None identified
Plugin Test App: LLMediaPluginTest Using the Plugin Test App None identified
Getting Started Developing Media Rendering Plugins Getting Started None identified
Hello World plugin: basic plugin code Hello World Plugin Code None identified
Media Rendering Plugin Operation and Data Flow Plugin Operation and Data Flow None identified
Media Plugin System Messages Messages None identified
Media Plugin System Internal Messages Internal Messages None identified


Archived

Use Template:Archive to designated archived articles. We may be able to delete these at some point in the future, but keep for now.

Article Comments Stakeholder

Xstreet

Xstreet Wishlists Brooke asked to keep 4-15-11 Brooke
Viewing and analyzing sales Brooke asked to keep 4-15-11 Brooke
Marketplace fees SEO- Links to the Marketplace pricing. Linked from Marketplace articles. Brooke

TOS Archives These are also linked in Template:TOS Nav.

Terms of Service Archive Confirmed - keep Laurap
Terms of Service Archive/Through 14 December 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 29 April 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 5 October 2010 Confirmed - keep Laurap

Other

Bunny Jam 2011 Event is over Courtney
How to apply for the Linden Department of Public Works Not currently accepting applications Michaelb
Linden Grant Reviewed - archive Courtney
Frequently Asked Questions about the Second Life Winterfest Promotion Reviewed - archive Courtney
Frequently asked questions about the Best of Fall Fashion Show in Second Life Reviewed - archive Courtney
Second Life BunnyJam Contests Fine Print Reviewed - archive Courtney
Support Groups in Second Life Reviewed - archive Courtney
Adult-oriented content controls FAQ Archived per Blondin Blondin
GNU General Public License, version 2.0 No longer used Oz
FLOSS exception No longer used Oz
Retrieved from "https://wiki.secondlife.com/w/index.php?title=LLO_Article_Survey_for_Community_Platform_Migration&oldid=1145570"